Redland City Council

What Redland City Council does

Redland City Council is the statutory local government authority for Redland City in Queensland, Australia, established in 2008 following local government reforms and operating under the Local Government Act 2009 (Queensland). It serves the residents and businesses of the Southern Moreton Bay Islands, North Stradbroke Island, Coochiemudlo Island, and the mainland catchment from Redland Bay in the south to Capalaba in the west and Thorneside in the north. Governance is provided by a popularly-elected mayor and ten divisional councillors serving four-year terms, with CEO Louise Rusan managing day-to-day operations and overseeing an annual budget of more than $437 million AUD and a $3 billion asset base.

The Council delivers the full range of municipal services — waste management, water supply and sewerage, road and marine infrastructure maintenance, parks and recreation, libraries, planning and development approvals, animal management, and community safety — funded through rates, fees and charges, and government grants. Its digital platform is built on Granicus (GovAccess/OpenCities) CMS and integrates VendorPanel Marketplace for procurement, OpenForms for citizen transactions, Eftsure for payment verification, and Curator.io for social media aggregation. Core customer-facing products include the myServices portal, Development.i application tracking system, Red-e-map geographic information tool, the Redlands Coast Disaster Dashboard, and the Your Say community engagement platform, supplemented by sub-brand digital properties including Redlands Coast Today, Redland Art Gallery, Redland Performing Arts Centre (RPAC), IndigiScapes Centre, and Redlands Coast Tourism.

The Council is pursuing economic development beyond core service delivery through its wholly-owned subsidiary Redland Investment Corporation (including the Capalaba Town Centre Revitalisation Project) and the Invest Redlands Coast initiative. A Memorandum of Understanding with the Urban Development Institute of Australia (UDIA) signals active collaboration on urban development matters. Strategic direction is set by the Corporate Plan 'Our Future Redlands – A Corporate Plan to 2026 and Beyond', which is structured around seven goals covering city leadership, strong communities, Quandamooka Country, natural environment, liveable neighbourhoods, thriving economy, and organisational efficiency.

Name

Redland City Council

Legal name

Redland City Council

Website

https://redland.qld.gov.au

Company type

Public

Founded year

2008

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Redland City Council is the statutory local government authority for Redland City, Queensland, delivering municipal services including waste management, water, roads, libraries, planning, and community programs to residents, businesses, and visitors across the mainland and island catchment.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Solid Waste Collection (562111), Water, Sewage and Other Systems (2213)

SIC

Services-Management Services (8741), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Local government services
• Waste management services
• Municipal infrastructure
• Community development
• Public library services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Distribution channels4 records

Marketing channels7 records

Core offering

Redland City Council is a local government authority providing statutory municipal services to residents, businesses, and visitors of Redland City, Queensland. Core services include waste management, water supply and sewerage, road and marine facility maintenance, parks and recreation, library services, animal management, planning and development approvals, and community safety, supported by digital service portals and cultural venues.

Product overview

Redland City Council operates a comprehensive digital services platform consisting of a unified Online Services Portal and myServices customer account system, augmented by specialized tools including Development.i for development application tracking, Red-e-map for geographic information, the Redlands Coast Disaster Dashboard for emergency management, and Your Say for community engagement. The Council also maintains several sub-brand digital platforms including Redlands Coast Today (news), Redland Art Gallery, Redland Performing Arts Centre (RPAC), and Redlands Coast Tourism. These services are built on Granicus government website infrastructure and integrate with third-party platforms including VendorPanel Marketplace for procurement, OpenForms for online transactions, Eftsure for payment verification, and Curator.io for social media integration.

Differentiator

Problem solved

Functional benefit

Brands

• Redlands Coast Today: News and community information platform for Redlands Coast
• Redland Art Gallery
• Redland Performing Arts Centre (RPAC)
• Redlands IndigiScapes Centre
• Invest Redlands Coast

Products and services

• myServices Online Portal Online customer portal providing Redland City residents with access to rates payments, pet registration, infringement management, and account information for council services.
• Waste Management Services Kerbside waste collection, recycling, and green waste services for Redland City residents and businesses, including bin request and reporting functions via the Online Services Portal.
• Water Supply and Sewerage Services Water supply and sewerage services for Redland City residents and businesses, managed under the Infrastructure and Operations Department.
• Libraries Services Public library services across seven branches including online catalogue, e-books, Makerspace at Cleveland Library, library lockers, meeting room bookings, and the Mobile Library.
• Parks and Recreation Services Management of public parks, recreational facilities, and aquatic and marine facilities across Redland City for community use.
• Animal Management Services

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

One partnership is on record.

• UDIA (Urban Development Institute of Australia)minorStrategic or Co-development PartnerMemorandum of Understanding between Redland City Council and UDIA for collaboration on urban development matters in the Redlands region.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Brisbane Council: Queensland's largest local government authority delivering the same core services (waste, water, roads, planning, libraries, parks) across the metropolitan area adjoining Redland City. Most directly comparable peer for council service delivery, digital platforms, and infrastructure management model.
• Moreton Bay Regional Council: Immediately neighbouring South East Queensland council serving the Moreton Bay region north of Brisbane. Closest geographic peer to Redland City with overlapping coastal/island service profiles and a similar ratepayer base and rating framework.
• Gold Coast City Council: Large SE Queensland council providing the same municipal service suite (waste, water/sewer, planning, libraries, parks, cultural venues) to a coastal/island-flavoured population comparable to Redlands Coast. Comparable in service breadth and Queensland local-government operating model.
• Sunshine Coast Council: South East Queensland coastal council delivering refuse, water, planning, libraries, and parks/recreation services analogous to Redland. Comparable in coastal lifestyle positioning, environmental programs (including koala/marine conservation) and council scale.
• Logan City Council: Adjacent SE Queensland council providing the same waste, water, roads, libraries and community services portfolio. Similar in size tier and Queensland local-government funding/regulatory framework, making it a peer for benchmarking operational efficiency and digital service rollout.
• Noosa Shire Council: Coastal Queensland shire council with similar lifestyle, environmental (koala/conservation), and tourism-driven positioning as Redlands Coast. Comparable in council tier, cultural venue mix, and dependence on visitor economy and environmental management.
• Ipswich City Council: South East Queensland council operating waste, water, planning, libraries, parks, and cultural services under the same Local Government Act 2009 (Qld). Comparable in council operating model and population tier for benchmarking service delivery performance.

Regional players

• Toowoomba Regional Council: Large inland Queensland regional council delivering the full municipal service suite across a different (inland, non-coastal) geography. Useful as a same-state peer for benchmarking rates setting, digital service platforms, and corporate-plan execution under the same QLD regulatory regime.
• Cairns Regional Council: Far North Queensland regional council managing water/wastewater, waste collection, roads, libraries, and tourism-facing cultural and parks assets comparable to Redland. Comparable on tropical/coastal resilience demands and tropical-storm disaster exposure.

Broad incumbents

• City of Sydney Council: Major metropolitan local government authority operating cultural venues (art galleries, performing arts centres), libraries, planning, waste, and community engagement programs at a much larger scale. Useful as a broad incumbent reference for digital service platform maturity and cultural-asset operating models in Australian local government.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/RedlandCityCouncil
• Facebookfacebook.com/RedlandCouncil
• LinkedInlinkedin.com/company/redland-city-council
• Instagraminstagram.com/redlandcouncil

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redland City Council