What Interact does

Interact (legal entity Odyssey Interactive Ltd., founded 1996, headquartered in Manchester, UK) is a privately held enterprise software vendor that sells an AI-native employee experience platform centered on an enterprise intranet core, with additional modules for email newsletters, rewards and recognition, surveys, digital signage, governance, onboarding, and knowledge management. The platform is used by 1,500+ organizations across North America, EMEA, and APAC to consolidate fragmented workplace communications and reach both knowledge workers and frontline/deskless employees; named customers span large multi-site retail and consumer brands (Domino's, Subway, Levi's, Columbia Sportswear, Teva, Fender, Equinox, Love's Travel Stops), financial services (New York Life), healthcare (Piedmont Healthcare, Kent NHS), media/gaming (Audacy, Activision Blizzard), and education (Manchester Metropolitan University). Underlying technology is a modern SaaS architecture with embedded AI capabilities spanning AI Search, Signal Agent (sentiment/anomaly), Recognition Agent, Action Agent (content moderation), Ask Analytics (agentic analytics), Executive Assistant Agent, Auto-Translation (50+ languages), Content Intelligence (generative drafting), Personalization Intelligence, Governance/Moderation AI, and an Agent Builder for custom enterprise workflows, supported by 100+ integrations including Microsoft 365 (with Copilot), Workday, SAP SuccessFactors, ServiceNow, UKG, Google Workspace, Slack, and Zendesk. The business operates a SaaS subscription revenue model with annual billing and pricing tailored to organization size and required capabilities, augmented by a professional services arm that has executed 1,500+ launches; distribution is direct enterprise field sales backed by analyst positioning (Gartner MQ Leader 2024-2025, ClearBox #1 2026, Forrester Strong Performer 2026, King's Awards 2025) and reach has expanded to offices in London, New York, Dubai, Tulsa, and Manila. The company has been PE-backed, currently by Castik Capital following a 2025-2026 ownership transition from Perwyn, and completed the Sideways 6 (idea management) acquisition alongside a May 2026 brand evolution repositioning the company as 'The Companion' under a new visual identity.

Name

Interact

Legal name

Odyssey Interactive Ltd.

Website

https://interactsoftware.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Interact, founded 1996 and headquartered in Manchester, UK, sells an AI-native employee experience platform — anchored on an enterprise intranet — used by 1,500+ organizations and 4M+ users across retail, healthcare, financial services, and other verticals to centralize communications, knowledge, and frontline workforce engagement.

Ownership category

akta.pro rank

Product category

Enterprise Intranet Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Social & Intranet Platforms (BPAMAMAJ)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Digital Workplace & Collaboration Integration (BPAEAAAM), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Enterprise intranet software
• Employee experience platform
• Internal communications software
• AI employee engagement
• Frontline workforce platform

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Subscription-based pricing model for SaaS intranet platform. Tailored pricing based on organization size, required capabilities, and support needs. Available in cloud deployments for US & Canada and UK & Europe regions.
2. Professional Services: Implementation, training, and consulting services. Team of experienced strategists, project managers, technical experts, designers and trainers take customers from planning to launch and support throughout the lifetime of their intranet. With over 1,500 launches under their belt.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Interact provides an AI-native employee experience platform centered on an enterprise intranet that consolidates internal communications, content, knowledge, and engagement tools into a single hub. The platform embeds AI capabilities throughout (search, sentiment detection, recognition, translation, content generation, custom agents) and integrates with Microsoft 365, Workday, SAP, ServiceNow, and 100+ enterprise tools, delivering personalized experiences to desk-based and frontline employees across desktop and mobile.

Product overview

Interact is an AI-native employee experience platform consisting of a unified core intranet product with integrated modules. The platform includes the core Interact Intranet serving as the central hub, Embedded AI capabilities (AI Search, Signal Agent, Recognition Agent, Content Intelligence, Agent Builder), the Frontline App for mobile/deskless access, and specialized modules for Email Newsletter, Rewards and Recognition, Surveys, Digital Signage, Ideas (from Sideways 6 acquisition), Intranet Governance, Employee Onboarding, and Knowledge Base. The platform serves 1,500+ customers globally with over 4 million users.

Differentiator

Problem solved

Functional benefit

Brands

• Sideways 6: Idea management software by Sideways 6, now part of Interact - enables employee-driven innovation capture, structured idea collection, ROI dashboards, and frontline access for idea submission via Teams, intranet, and mobile.

Products and services

• Interact Intranet AI-native enterprise intranet platform serving as the central hub for internal communications, content management, knowledge base, and employee engagement across desktop and mobile.
• Embedded AI Suite of AI capabilities including AI Search, Signal Agent, Recognition Agent, Content Intelligence, Auto-Translation, and Agent Builder that power knowledge retrieval, sentiment detection, recognition, content generation, and custom workflow automation.
• Frontline App Mobile intranet app delivering personalized content, secure chat, and workplace tools to frontline and deskless employees with biometric security and offline access.
• Email Newsletter Employee newsletter software enabling creation of branded, personalized newsletters with drag-and-drop design, audience targeting, and advanced analytics including CTR and open rates.
• Rewards and Recognition Employee recognition software with digital kudos, points system, Team Recognition Agent, and flexible reward redemption for driving engagement and retention.
• Surveys Employee survey tools including pulse surveys, eNPS measurement, quick polls, and Signal Agent for real-time sentiment tracking and actionable insights.
• Digital Signage Digital signage solution pushing intranet content to screens in break rooms, warehouses, and common areas with audience targeting, dynamic templates, and QR code tracking.
• Ideas (Sideways 6) Idea management software acquired from Sideways 6, enabling employee-driven innovation capture, structured idea campaigns, ROI dashboards, and Teams integration for frontline access.
• Intranet Governance Enterprise governance features including content approval workflows, automated review cycles, intelligent alerts for outdated content, permission controls, and compliance management.
• Employee Onboarding Employee onboarding software centralizing policies, benefits, compliance resources, org charts, and onboarding tasks with AI-powered search and personalization.
• Knowledge Base Employee knowledge base with intelligent search, content management, multi-language support, and governance ensuring employees find accurate, up-to-date information.
• Professional Services Implementation, training, and consulting services taking customers from planning to launch and supporting throughout the lifetime of the intranet, delivered by strategists, project managers, technical experts, designers, and trainers.

Quantifiable outcome

• Nearly 1 billion page views in the past 12 months
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability10 records

Feature14 records

Partnerships

Eleven partnerships are on record, tiered core, key, standard and infrastructure.

• MicrosoftcoreTechnology or IntegrationDeep integration with Microsoft 365 ecosystem including Microsoft Teams, SharePoint, Outlook, OneDrive, and Microsoft Copilot. Interact is positioned as both a SharePoint alternative and a platform that extends Microsoft investments.
• WorkdaycoreTechnology or IntegrationNative Workday integration allowing employees to submit PTO requests directly from the Interact homepage, with leave balances displayed across desktop and mobile views.
• SAP SuccessFactorskeyTechnology or IntegrationIntegration with SAP SuccessFactors HR platform for enhanced HR workflows and employee data synchronization.
• ServiceNowkeyTechnology or IntegrationIntegration with ServiceNow enabling employees to raise support tickets and access knowledge base directly within the Interact platform.
• UKGkeyTechnology or IntegrationIntegration with UKG for workforce management data including shift schedules and time-off management accessible through the intranet.
• Google WorkspacestandardTechnology or IntegrationIntegration with Google Workspace including Google Drive connectivity for document management.
• SlackstandardTechnology or IntegrationIntegration with Slack for enhanced workplace communication and notifications.
• ZendeskstandardTechnology or IntegrationIntegration with Zendesk for customer support ticketing and knowledge base connectivity.
• SAP ConcurstandardTechnology or IntegrationIntegration with SAP Concur for expense management and travel booking information within the intranet.
• Sideways 6keyStrategic or Co-development PartnerSideways 6 was acquired and is now part of Interact, bringing idea management and innovation management capabilities directly into the platform.
• Amazon Web Services (AWS)infrastructureTechnology or IntegrationCloud hosting partner with AWS providing secure, scalable infrastructure across multiple geographic regions. AWS holds multiple security certifications.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Staffbase: Staffbase is an emerging player in the employee experience and internal communications space, with a strong focus on frontline and deskless workers. It overlaps with Interact's Frontline App and communications modules, making it a relevant adjacent competitor.
• Happeo: Happeo is an emerging intranet and employee experience platform tightly integrated with Google Workspace. It is comparable to Interact as a modern, AI-enabled intranet for mid-market and enterprise, though it is smaller in scale and primarily targets the Google ecosystem.

Broad incumbents

• Microsoft (Viva / SharePoint): Microsoft Viva and SharePoint are the dominant broad incumbent platforms in the intranet/EX category, often bundled with Microsoft 365. While Interact integrates with them, they are also a primary substitute and the most significant competitive force in the market.
• Jive Software (by Aurea): Jive is a long-standing broad incumbent in the enterprise intranet and collaboration market, now part of Aurea. It is comparable to Interact as a historical intranet alternative for large enterprises, though it represents a more legacy positioning.

Direct peers

• Unily: Unily is a direct competitor providing an enterprise employee experience platform built on top of Microsoft 365, with deep Teams, SharePoint and Viva integrations. It competes with Interact for the same global enterprise intranet/EX deals and emphasizes similar frontline and personalization use cases.
• LumApps: LumApps is a direct competitor offering an intranet and employee experience platform, also tightly integrated with Google Workspace and Microsoft 365. It serves a similar enterprise customer profile with comparable modules for communications, knowledge management and personalization.
• Firstup: Firstup (formerly Dynamic Signal) is a direct peer focused on employee communications and intranet experiences, with strong capabilities in personalized news delivery, frontline reach and AI-driven content targeting — overlapping meaningfully with Interact's communication and personalization modules.
• Simpplr: Simpplr is a direct competitor offering an AI-powered employee experience and intranet platform for the enterprise. It targets the same buyer (IT, HR, Internal Comms) with similar modular capabilities around content, search, recognition and engagement, making it the closest head-to-head rival to Interact.
• Workplace from Meta: Workplace from Meta is a direct competitor in the enterprise employee communication and engagement space, offering a social-style collaboration platform. It overlaps with Interact's employee engagement, news and recognition use cases for large distributed workforces.
• Igloo Software: Igloo Software is a direct competitor offering an employee intranet and digital workplace platform with similar content, knowledge and integration capabilities. It serves a comparable enterprise buyer base and competes with Interact for similar intranet modernization deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/intranetexperts
• Facebookfacebook.com/Intranetexperts
• LinkedInlinkedin.com/company/1473063
• Instagraminstagram.com/intranetexperts

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interact