Unily
Unily is a UK-headquartered enterprise software company providing an AI-native employee experience platform for large global organizations. It serves 5M+ users across 140 countries with intranet, internal communications, AI search, and frontline worker tools integrated with Microsoft 365 and 50+ enterprise systems.
- Company typePrivate
- Founded2006
- HeadquartersGodalming, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Unily does
Unily is a UK-headquartered enterprise software company that provides an AI-native employee experience platform for organizations with 1,000 to 100,000+ employees, serving approximately 5 million users across 140 countries and 40 languages. The platform consolidates intranet, internal communications, knowledge management, enterprise search, and frontline worker enablement into a single layer built on Microsoft Azure, with deep native integrations across the Microsoft 365 stack (SharePoint, Teams, Outlook, OneDrive, Viva Engage, Copilot) plus 50+ connectors to systems such as Workday, ServiceNow, Salesforce, SAP Concur, Google Workspace, Slack, Zoom, and Moveworks. Its product portfolio spans a core EX platform, AI-native modules (Unily Glass for conversational execution and Unily Indi as an autonomous employee experience agent), and add-ons including AI Enterprise Search, Intranet CMS, Employee App, Intranet Analytics, Multilingual Intranet, Broadcast Center, and Frontline Employee Portal, supported by services such as the annual Unite conference, the Universe customer portal, and the Unily Accreditation certification program.
The company's revenue model is quote-based enterprise subscription licensing priced on workforce size, required modules, integrations, and support needs, with annual billing cadence and security/services always included. Go-to-market is enterprise field sales targeting large global enterprises, supplemented by integration partner co-sell (notably Microsoft), an analyst-led credibility motion (Gartner, Forrester, IDC, ClearBox, G2 Leader positioning), and flagship content marketing via the Unite conference and EX Forums. Named customers include British Airways, Wipro, Estée Lauder, CVS Health, Dentsu, WSP, CAE, Shell, Best Buy, Adecco, Cardinal Health, American Airlines, Mars, and Johnson & Johnson, spanning aviation, technology, retail, healthcare, energy, and aerospace verticals.
Unily was founded in 2006 (previously operating as BrightStarr), is privately held under Unily Group Limited with operating subsidiaries in the UK, US, and Australia, and employs 251-500 staff. The company has raised $68 million from Farview Equity Partners and Silversmith Capital Partners (2019), rebranded in March 2025, and launched its AI-native Unily Futures platform in 2025-2026, anchored by Unily Glass (general availability March 2026) and Unily Indi. Security and compliance posture includes ISO 27001:2013, SOC 2 Type II, GDPR, HIPAA (independently validated), Cloud Security Alliance STAR, and Cyber Essentials, supporting deployment in regulated industries such as healthcare, financial services, and energy.
Unily firmographics
Firmographics- Name
- Unily
- Legal name
- Unily Group Limited
- Website
- https://www.unily.com/
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Unily is a UK-headquartered enterprise software company providing an AI-native employee experience platform for large global organizations. It serves 5M+ users across 140 countries with intranet, internal communications, AI search, and frontline worker tools integrated with Microsoft 365 and 50+ enterprise systems.
- Ownership category
- akta.pro rank
Unily industry classification
Industry- Product category
- Enterprise Employee Experience Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Knowledge Management & Service Desk Platforms (HDAEALAH)
- akta.pro secondary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Unily is headquartered
LocationHeadquarters
- HQ city
- Godalming
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Unily business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise Subscription Licensing: Quote-based subscription model with packaging aligned to different capability groupings and add-ons. Reflects enterprise size, complexity, and feature requirements. Security and services are 'always included' while advanced features are optional add-ons.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing tailored to workforce size and required capabilities |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Unily product offering
Product offeringCore offering
Unily is an AI-native employee experience platform that unifies internal communications, intranet, content management, enterprise search, and frontline worker engagement into a single digital workplace layer. The platform is built on Microsoft Azure with cloud-native architecture and embeds AI (Unily Glass conversational execution layer and Unily Indi employee experience agent) at the core rather than as a bolt-on. It is sold to global enterprises with 1,000 to 100,000+ employees on a quote-based annual subscription, integrating natively with Microsoft 365, Workday, ServiceNow, Salesforce, Google Workspace, and 50+ other enterprise systems.
Product overview
Unily is an enterprise Employee Experience Platform (EXP) built around a unified core platform with modular add-on capabilities. The platform provides AI-native intranet, internal communications, collaboration, and frontline enablement tools for global enterprises with 1,000 to 100,000+ employees. The core Unily platform integrates with 50+ enterprise systems including Microsoft 365, Google Workspace, Workday, ServiceNow, Salesforce, and others. Unily Futures represents the AI-native evolution of the platform, featuring Unily Glass (conversational AI execution layer) and Indi (AI employee experience agent) as key components. Additional modules include AI Enterprise Search, Intranet CMS, Enterprise Social, Multilingual Intranet, Employee Recognition, Employee App, Intranet Analytics, Broadcast Center, and Rich Media. The platform is supported by a comprehensive services ecosystem including Universe customer portal, onboarding, customer success, support, and the annual Unite conference.
Differentiator
Problem solved
Functional benefit
Brands
- Unily Indi: An AI-powered employee experience agent designed to help teams design, structure, and publish on-brand intranet experiences rapidly. It is the world's first employee experience agent for creators and administrators.
- Unily Glass
- Unily Futures
Products and services
- Unily Employee Experience Platform Core AI-native employee experience platform unifying internal communications, intranet, content management, enterprise search, and frontline enablement for global enterprises with 1,000+ employees. Built on Microsoft Azure with governance-by-design and 50+ native integrations.
- Unily Glass AI-native conversational execution layer for enterprise productivity that brings information and actions across connected enterprise systems into a single, secure experience. Enables employees to find information and take quick actions through natural language commands.
- Indi EX Agent AI-powered employee experience agent that helps creators and administrators design, structure, draft content, and get intranet experiences ready for approval within enterprise roles and approval flows.
- AI Intranet AI-native intranet built into the platform foundation enabling intelligent content, self-governing design, AI search, AI publishing, multilingual translation, and AI reporting.
- Universe Customer Portal Exclusive customer portal providing product guides, webinars, live training sessions, and thought leadership articles to support customers throughout their journey with Unily.
- Unite Conference Annual employee experience conference held in London bringing together enterprise employee experience leaders for visionary keynotes, deep dives, and networking.
Quantifiable outcome
- 30x uplift in engagement
- +9 more outcomes
Companies that use Unily
Customer profileNamed customers14 records
Segments11 records
Ideal customer profiles3 records
Unily technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability13 records
Feature6 records
Unily partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and standard.
- MoveworkscoreEnhanced strategic partnership with Moveworks releasing a new Enterprise Search content connector that integrates Unily's employee experience content into Moveworks' conversational AI platform. Enables employees to access Unily content directly through Moveworks' AI assistant using natural language queries while respecting Unily's existing permission models. Both CEOs highlighted the partnership as advancing their vision for intelligent, conversational access to enterprise knowledge.
- MicrosoftcoreDeep integration with Microsoft 365 stack including SharePoint, Teams, Viva Engage, Outlook, OneDrive, and Microsoft Copilot. Unily is available in Microsoft Teams and supports Microsoft Entra ID for authentication.
- ServiceNowcoreOut-of-the-box integration with ServiceNow for IT service management connectivity within the Unily platform.
- WorkdaycoreOut-of-the-box integration with Workday for HR data synchronization and employee profile management.
- SalesforcestandardOut-of-the-box integration with Salesforce enabling CRM connectivity within the Unily platform.
- Google WorkspacestandardIntegration with Google Workspace including Google Meet and other Google productivity tools.
- SlackstandardIntegration with Slack for team communications and notifications within the Unily platform.
- ZoomstandardIntegration with Zoom for video conferencing and meeting capabilities within the platform.
- ScreenCloudstandardIntegration with ScreenCloud for digital signage and screen management capabilities.
- Microsoft CopilotcoreCopilot connector enabling employees to search, access, and take action across Microsoft systems from a single Unily interface.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Unily competitors and assessment
Company assessmentDirect peers
- Simpplr: AI-powered intranet and employee experience platform serving mid-market and large enterprises. Closest head-to-head competitor to Unily in the modern, AI-augmented intranet category.
- LumApps: Enterprise intranet and employee experience platform with deep Google Workspace and Microsoft 365 integrations. Competes directly with Unily for global enterprise intranet and EX deals.
- Firstup: Employee communications and experience platform with intelligent delivery and analytics. Competes for similar enterprise internal communications and EX budgets.
- Staffbase: Employee experience and internal communications platform focused on frontline and deskless workers. Directly comparable in EX/intranet scope with strong mobile-first positioning.
- Haiilo: European-headquartered employee experience platform offering intranet, communications and analytics. Comparable to Unily in mid-to-large enterprise EX/intranet deals.
- Beekeeper: Frontline-focused employee experience and communication app. Overlaps with Unily's frontline portal/app offering for industries like retail, hospitality, manufacturing and healthcare.
- Jive Software (now Aurea): Long-standing enterprise intranet, collaboration and EX platform. Competes for similar enterprise intranet RFPs, though typically in legacy/established accounts rather than AI-native builds.
Broad incumbents
- Microsoft (Viva): Microsoft Viva is the bundled digital workplace/employee experience platform inside Microsoft 365. The most important broad incumbent and partner-competitor Unily must coexist with and differentiate against.
- Workday: Workday offers HR, finance and an emerging employee experience layer on top of its HCM platform. Adjacent competitor in EX and a key integration/data partner for Unily.
- ServiceNow (Workplace): ServiceNow extends its dominant ITSM platform into digital workplace and employee experiences. A core integration partner to Unily but also an expanding competitor with far greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Unily social profiles
Digital presenceUnily compliance and trust
Trust signalCompliance7 records
Unily financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unily leadership team
Management profileNumber of profiles
Profiles9 records
Unily subsidiaries and ownership
Company hierarchySubsidiaries1 record
Unily funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unily M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unily
What does Unily do?
Unily is an AI-native employee experience platform that unifies internal communications, intranet, content management, enterprise search, and frontline worker engagement into a single digital workplace layer. The platform is built on Microsoft Azure with cloud-native architecture and embeds AI (Unily Glass conversational execution layer and Unily Indi employee experience agent) at the core rather than as a bolt-on. It is sold to global enterprises with 1,000 to 100,000+ employees on a quote-based annual subscription, integrating natively with Microsoft 365, Workday, ServiceNow, Salesforce, Google Workspace, and 50+ other enterprise systems.
Is Unily a public or private company?
Unily is a private company. It is classified as venture growth investor backed and is currently operating.
When was Unily founded?
Unily was founded in 2006. It employs 251 to 500 people.
Where is Unily based?
Unily is headquartered in Godalming, United Kingdom, in the Europe region.
How does Unily make money?
One revenue line is on record: enterprise Subscription Licensing.
Who are Unily's main competitors?
Direct peers on record are Simpplr, LumApps, Firstup, Staffbase, Haiilo, Beekeeper and Jive Software (now Aurea). Broad incumbents are Microsoft (Viva), Workday and ServiceNow (Workplace).
Does Unily have an API?
Yes. Unily provides an open integration framework with 50+ native integrations, including out-of-the-box connectors and a flexible integration framework. The platform enables employees to search, access, and take action across systems from a single interface, with 80+ executable actions that turn integrations into a true place of work. The API enables organizations to retrieve certain user data, including personal and profile information, in response to GDPR data access requests, and supports custom integrations at scale. Developer documentation is at www.unily.com/features/integrations.
What industry is Unily in?
Unily's product category is Enterprise Employee Experience Software. Its primary akta.pro industry code is HDAEALAH, IT Knowledge Management & Service Desk Platforms, with a secondary code of BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 54151 and its SIC code is 7372.