Amorem
Amorem is a nonprofit hospice and palliative medicine provider serving 12 North Carolina counties via 215 staff, four patient care units, and an interdisciplinary team. Formed in 2021 from the merger of Burke and Caldwell Hospices with 44+ years of legacy community-based end-of-life care.
- Company typePrivate
- Founded2021
- HeadquartersLenoir, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Amorem does
AMOREM (legal entity: Caldwell Hospice and Palliative Care, Inc.) is a nonprofit, community-owned hospice and palliative medicine provider formed on May 1, 2021 through the merger of Burke Hospice and Palliative Care (founded 1981) and Caldwell Hospice and Palliative Care (founded 1988, opened the first hospice patient care unit in North Carolina in 1988). The organization serves 12 counties in western and central North Carolina (Alexander, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Lincoln, McDowell, Rutherford, Watauga, and Wilkes) and operates four patient care units in Valdese, Hudson, Lenoir, and Boone, with a fifth Boone/SECU facility under construction as of 2024. AMOREM employs 215 staff, engages 210 community volunteers, and is governed by a 15-member local volunteer board.
The organization's core service portfolio comprises four clinical products (Hospice Care, Palliative Medicine, Grief Support, and Advance Care Planning) plus an Advanced Cardiac Care Program that exceeds Medicare hospice requirements. Care is delivered by interdisciplinary teams including physicians, nurse practitioners, nurses, medical social workers, certified nursing assistants, chaplains, and volunteers, available 24/7 via phone (828-754-0101) and online referral, and provided wherever a patient calls home. AMOREM is Medicare-certified, CHAP-accredited, and is the only nonprofit hospice licensed by North Carolina, through Certificate of Need, to operate hospice facilities in Burke and Caldwell counties.
AMOREM's revenue model is diversified across four streams: Medicare, Medicaid, and private insurance reimbursement for clinical services (the dominant stream), tax-deductible donations and grants (over $12.3 million raised in five years), a thrift store (Thrifts & Gifts in Valdese, generating roughly $1 million in sales and cash donations over five years), and various fundraising programs including the High Country Capital Campaign, Patient Assistance Fund, Pet Assistance Fund, and A Lasting Tribute memorial brick program. Services are provided regardless of ability to pay; AMOREM delivered over $8.2 million in unreimbursed care across its first five years. The go-to-market motion is hybrid: direct community engagement and referral partnerships with hospitals, physicians, skilled nursing facilities, and faith communities, supplemented by community education, advance care planning workshops, and a Service Podcast Blog.
Amorem firmographics
Firmographics- Name
- Amorem
- Legal name
- Caldwell Hospice and Palliative Care, Inc.
- Website
- https://amoremsupport.org
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Amorem is a nonprofit hospice and palliative medicine provider serving 12 North Carolina counties via 215 staff, four patient care units, and an interdisciplinary team. Formed in 2021 from the merger of Burke and Caldwell Hospices with 44+ years of legacy community-based end-of-life care.
- Ownership category
- akta.pro rank
Amorem industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Ambulatory Health Care Services (621), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)
- akta.pro primary industry
- Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
- akta.pro secondary industries
- In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)
Keywords
Where Amorem is headquartered
LocationHeadquarters
- HQ city
- Lenoir
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Amorem business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Medicare Hospice Benefit: AMOREM is a Medicare-certified hospice provider. Medicare requires hospice agencies to provide basic services for each patient. The organization provides care covered by Medicare, Medicaid and most private insurance companies.
- Medicaid Hospice Benefit: Hospice care is covered by Medicaid for eligible patients.
- Private Insurance Reimbursement: Hospice care is covered by most private insurance companies.
- Donations and Grants: AMOREM is a 501(c)(3) tax-exempt nonprofit organization. Donations are tax-deductible. Received over $12.3 million in donations and grants over five years.
- Thrift Store Sales: Thrifts & Gifts, AMOREM's thrift store in Valdese, generates nearly $1 million in sales and cash donations annually.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard hospice care covered by Medicare/Medicaid/insurance |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Amorem product offering
Product offeringCore offering
Amorem is a nonprofit hospice and palliative medicine provider delivering end-of-life care, serious illness management, grief support, and advance care planning across 12 counties in North Carolina. The organization operates four inpatient patient care units and provides home-based services through interdisciplinary teams of physicians, nurses, social workers, chaplains, and volunteers. Services are covered by Medicare, Medicaid, and most private insurers, with care provided regardless of ability to pay.
Product overview
AMOREM is a nonprofit hospice and palliative medicine provider formed in 2021 through the integration of Burke Hospice and Palliative Care and Caldwell Hospice and Palliative Care. The organization offers a coordinated portfolio of end-of-life and serious illness care services centered around four core clinical products: Hospice Care, Palliative Medicine, Grief Support (through Ashewood Grief Support Services), and Advance Care Planning. Enhanced services include an Advanced Cardiac Care Program and Patient Care Units in Valdese, Hudson, Lenoir, and Boone. Support operations include Thrifts & Gifts thrift store, fundraising initiatives (General Fund, High Country Capital Campaign, Patient Assistance Fund, Pet Assistance Fund, A Lasting Tribute memorial bricks, Wish List), and Volunteer Services. The organization serves 12 North Carolina counties and is expanding into the High Country region.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospice Care End-of-life care services provided at home, in skilled nursing facilities, assisted living, or in AMOREM's patient care units. Includes pain management, symptom control, and family support.
- Palliative Medicine Specialized medical care for people with serious illness focused on relief from symptoms, pain, and stress to improve quality of life for both patient and family.
- Grief Support
Quantifiable outcome
- Scored above national average on CAHPS surveys for quality of life improvement
- +4 more outcomes
Companies that use Amorem
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Amorem technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Amorem partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- YourChange Mobile AppminorAMOREM partnered with YourChange app to make it easy for community members to donate. Users round up credit/debit card purchases and donations go to AMOREM's Quality, Compassion, Support campaign.
- Dream FoundationminorDream Foundation provides end-of-life dreams for terminally-ill adults. Partnered with AMOREM to fulfill patient wishes, such as facilitating a phone call from Peyton Manning.
- Appalachian Regional Healthcare SystemcoreCorporate donor and healthcare partner providing inpatient palliative care at Watauga Medical Center. Supports High Country capital campaign.
- Ashewood Grief and Counseling ServicescoreCo-sponsors grief support services including Healing Together support groups and Good Grief Meals with AMOREM.
Scale indicators14 records
Recent moves9 records
Expansion highlights6 records
Amorem competitors and assessment
Company assessmentDirect peers
- Carolina Caring: Carolina Caring (formerly Catawba Regional Hospice) is a nonprofit hospice and palliative care provider serving the Catawba County region of North Carolina, an area that overlaps with AMOREM's 12-county service area. It is comparable because it provides the same hospice, palliative, and grief support model through an interdisciplinary team in a community-based nonprofit structure.
- Enhabit: Enhabit is a home health and hospice provider operating across the US, formed via spin-off from Encompass Health. It is comparable to AMOREM because it delivers hospice services alongside home health, serving patients across multiple states under similar Medicare hospice reimbursement economics.
- Gentiva: Gentiva is a national hospice and home health provider, serving patients across the US with hospice, palliative, and home-based care services. It is comparable to AMOREM because it provides hospice and palliative care in patient homes and facility settings using interdisciplinary clinical teams under Medicare hospice benefit reimbursement.
- Four Seasons: Four Seasons is a nonprofit hospice and palliative care provider based in western North Carolina, serving the Flat Rock and greater Hendersonville region. It is comparable to AMOREM because it is a regionally focused nonprofit hospice offering hospice, palliative care, and grief support to patients across western NC counties.
- Amedisys: Amedisys is one of the largest at-home care providers in the US, with substantial hospice and home health operations. It is comparable to AMOREM because it offers hospice services to terminally ill patients under Medicare hospice benefit, alongside palliative care, delivered through interdisciplinary teams.
- VITAS Healthcare: VITAS Healthcare, a subsidiary of Chemed Corporation, is the largest hospice provider in the United States and offers hospice and palliative care services across multiple states. It is comparable to AMOREM because it provides the same core hospice and palliative services to terminally ill patients, including interdisciplinary team-based care and 24/7 access.
Broad incumbents
- Encompass Health: Encompass Health is a large publicly traded provider of inpatient rehabilitation and post-acute care services with broader home health exposure (pre-Enhabit spin-off). It is comparable to AMOREM as a broad incumbent operating across post-acute and home-based care categories that overlap with hospice and palliative services.
- BrightSpring Health Services: BrightSpring Health Services is a large diversified home and community-based health services provider offering hospice, home health, pharmacy, and behavioral health services. It is comparable to AMOREM as a broad incumbent with hospice service lines that overlap with AMOREM's core clinical offerings.
Others
- National Hospice and Palliative Care Organization: The National Hospice and Palliative Care Organization (NHPCO) is the largest nonprofit membership organization representing hospice and palliative care providers in the US. It is comparable to AMOREM as an enabling industry body that AMOREM participates in through its hospice operations and industry partnerships.
Regional players
- Trellis Supportive Care: Trellis Supportive Care (formerly Hospice & Palliative Care Charlotte Region) is a community-based nonprofit hospice and palliative care provider serving the greater Charlotte, NC region. It is comparable to AMOREM because it offers hospice, palliative medicine, and grief support in a community-based nonprofit model similar to AMOREM, though in a different NC region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Amorem social profiles
Digital presenceAmorem compliance and trust
Trust signalCompliance7 records
Amorem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amorem leadership team
Management profileNumber of profiles
Profiles12 records
Amorem funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amorem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amorem
What does Amorem do?
Amorem is a nonprofit hospice and palliative medicine provider delivering end-of-life care, serious illness management, grief support, and advance care planning across 12 counties in North Carolina. The organization operates four inpatient patient care units and provides home-based services through interdisciplinary teams of physicians, nurses, social workers, chaplains, and volunteers. Services are covered by Medicare, Medicaid, and most private insurers, with care provided regardless of ability to pay.
Is Amorem a public or private company?
Amorem is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Amorem founded?
Amorem was founded in 2021. It employs 101 to 250 people.
Where is Amorem based?
Amorem is headquartered in Lenoir, United States, in the North America region.
How does Amorem make money?
Five revenue lines are on record. Medicare Hospice Benefit is the primary driver. The others are medicaid Hospice Benefit, private Insurance Reimbursement, donations and Grants and thrift Store Sales.
Who are Amorem's main competitors?
Direct peers on record are Carolina Caring, Enhabit, Gentiva, Four Seasons, Amedisys and VITAS Healthcare. Broad incumbents are Encompass Health and BrightSpring Health Services. National Hospice and Palliative Care Organization is listed as an others. Trellis Supportive Care is listed as a regional player.
Does Amorem have an API?
No public API is recorded for Amorem.
What industry is Amorem in?
Amorem's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is BPAGACAK, Palliative Care, Hospice & Serious Illness Support, with a secondary code of HSABAFAL, In-Home Hospice Nursing Visits (RN/LPN). Its NAICS code is 621 and its SIC code is 8000.