FACETS

What FACETS does

FACETS (Fairfax Area Christian Emergency Transition Services), founded in 1988 in Fairfax, Virginia, is a 501(c)(3) nonprofit and one of Fairfax County's largest social safety-net providers. The organization addresses homelessness, hunger, food insecurity, and poverty through a three-tier service model: Emergency Response and Basic Needs (street outreach, 52-bed Bailey's Community Shelter, 17-unit Next Steps Family Shelter, 365-day Hot Meals Program, seasonal Hypothermia Prevention across 50+ faith sites), Stabilization Services (Permanent Supportive Housing, eviction prevention with weekly courthouse presence and free legal counsel, rapid rehousing, case management, workforce development), and Transformational Services (Education & Community Development centers at four public housing complexes, youth programming, Opportunity Neighborhood backbone role in Annandale and Centreville).

The underlying technology stack is light: FACETS uses HMIS (Homelessness Management Information System) for case data tracking and outcomes reporting, Volgistics for volunteer management, and DonorPerfect for donations. No proprietary AI, ML, or digital platform products are disclosed. Programmatic reach is substantial — 54,480 nights of shelter, 58,288 meals, 1,220 eviction protections, and 358 hypothermia shelter guests in a recent annual cycle.

FACETS generates no service fees; the revenue model is a diversified mix of individual donations, corporate giving (structured tiers from $10K Nourishment Giver to $100K Beacon Circle), faith community monthly and in-kind contributions from 50+ congregations, government grants (Fairfax County, Consolidated Community Funding Pool, HUD, Virginia Housing Trust Fund), and event-driven fundraising (FACETS by the River, Flavors of Fairfax, which raised $145,000 in 2024). Distribution runs through Fairfax County Coordinated Services Planning (703-222-0880), direct street and courthouse outreach, ECD centers, shelter facilities, and faith-partner sites — no digital self-serve channel. FACETS is governed by a Board chaired by George Mason University Professor Kevin Rockmann and has grown to nearly 100 employees.

Name

FACETS

Legal name

FACETS

Website

https://facetscares.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

FACETS is a Fairfax County, Virginia-based 501(c)(3) nonprofit, founded in 1988, that delivers emergency shelter, hot meals, eviction prevention, permanent supportive housing, and community development programs to individuals and families experiencing homelessness, hunger, and poverty across Northern Virginia.

Ownership category

akta.pro rank

Product category

Human Services / Homeless and Hunger Assistance

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Community Food Services (62421), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Community Centers & Neighborhood Support Services (BPAGAEAL), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Homeless services
• Emergency shelter
• Food assistance programs
• Eviction prevention
• Community development

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Individual Donations: Tax-deductible donations from individuals supporting FACETS' mission to end homelessness, hunger, and poverty in Fairfax County. Donations can be made online, by phone, or by mail.
2. Government Grants and Funding: Funded in part by Fairfax County, the Consolidated Community Funding Pool, and the U.S. Department of Housing and Urban Development. Also receives Virginia Housing Trust Fund Homeless Reduction Grants. Government funding supports operations, rental assistance, and program delivery.
3. Corporate Partnerships: Corporate giving programs with suggested giving levels from $10,000 (Nourishment Giver) to $100,000 (Beacon Circle). Includes employee engagement, workplace giving, matching gifts, and event sponsorship.
4. Faith Community Partnerships: Monthly giving and in-kind support from over 50 faith communities. Partners provide volunteers, facilities for hypothermia shelters, hot meals program support, and donation drives.

Go-to-market motion2 records

Distribution channels7 records

Marketing channels11 records

Core offering

FACETS provides a coordinated continuum of free social services to Fairfax County residents experiencing homelessness, hunger, food insecurity, and housing instability. Offerings span three integrated service lines: Emergency Response and Basic Needs (emergency shelter, hypothermia prevention, hot meals, street outreach), Stabilization Services (case management, permanent supportive housing, eviction prevention with free legal counsel), and Transformational Services (Education & Community Development centers, youth programming, Opportunity Neighborhoods). Programs are delivered through FACETS-operated shelters (Next Steps Family Shelter, Bailey's Community Shelter), ECD centers at public housing complexes, mobile outreach teams, and partner faith-community sites, supplied by individual donations, government grants, corporate sponsorships, and volunteer support.

Product overview

FACETS is a nonprofit social services organization offering a comprehensive suite of programs addressing homelessness, hunger, and poverty in Fairfax County, Virginia. The organization operates three interconnected service categories: Emergency Response and Basic Needs (homelessness/shelter, hot meals, hypothermia prevention, street outreach), Stabilization Services (case management, workforce development, permanent supportive housing, eviction prevention), and Transformational Services (education & community development, youth programming, opportunity neighborhoods). Key programs include the Next Steps Family Shelter with 17 apartment units, Hot Meals Program serving 365 days/year, Hypothermia Prevention Program partnering with 50+ faith communities, Permanent Supportive Housing, and Education and Community Development centers providing social services and youth enrichment. The organization also operates Bailey's Community Shelter (52-bed facility) serving single adults experiencing homelessness.

Differentiator

Problem solved

Functional benefit

Products and services

• Next Steps Family Shelter Emergency family shelter program offering 17 apartment units to families experiencing homelessness in Northern Virginia, with case management and services to prepare families for self-sufficiency and permanent housing.
• Hot Meals Program Hot meals served 365 days a year at two locations in Fairfax County, working with over 50 faith partners and organizations to address hunger and food insecurity.
• Hypothermia Prevention Program Seasonal shelter program (November through April 1) partnering with over 50 faith communities to provide safe, warm sleeping arrangements and meals for homeless individuals during the coldest months of the year.
• Permanent Supportive Housing (PSH) Long-term housing plus individualized case management for individuals experiencing chronic homelessness due to complex issues including mental health and substance abuse.
• Eviction Prevention Rental assistance, legal navigation, landlord communication, and financial support to help households avoid eviction and maintain housing stability, with free legal counsel provided via courthouse outreach every Friday.
• Education and Community Development (ECD) Program Social service case management, adult education, and youth academic support operating from three community centers plus one mobile center in public housing complexes in Fairfax, Centreville, and Annandale.
• Youth Programming After-school and summer youth programs providing homework help, enrichment activities, and supervised play at FACETS' Education and Community Development centers.
• Annandale Opportunity Neighborhood Community initiative bringing together residents, schools, businesses, and county agencies to identify and address gaps in services for at-risk youth and families in Annandale.
• Street Outreach Field teams that search woods, tent cities, and outdoor areas to connect unhoused neighbors with shelter, emergency services, and basic necessities.
• Bailey's Community Shelter 52-bed emergency shelter for single adults experiencing homelessness in Falls Church, with two additional floors dedicated to Permanent Supportive Housing units.

Quantifiable outcome

• 54,480 nights of shelter provided in a recent year
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and major.

• Fairfax County GovernmentcoreStrategic or Co-development PartnerPrimary government partner providing funding through the Consolidated Community Funding Pool and operational support. Fairfax County Office to Prevent and End Homelessness partnered with FACETS to create the Hypothermia Prevention Program in 2006. County selected FACETS to operate Bailey's Shelter and Supportive Housing.
• United WaycoreStrategic or Co-development PartnerMajor nonprofit partner with United Way #8905 designation, enabling workplace giving campaigns and community support mobilization.
• Faith Communities (50+ churches)coreStrategic or Co-development PartnerOver 50 faith communities host hypothermia shelters, support hot meals programs, provide volunteers, and serve as distribution points for food and emergency assistance. Partners include Emmanuel Lutheran Church, Antioch Baptist Church, Vienna Seventh-Day Adventist Church, Episcopal churches, and others.
• ConcerasmajorStrategic or Co-development PartnerCorporate Partner recognized for contributions to food distributions, sponsorships, and production of high-impact media for grant opportunities. Tom Woodward serves as Chief Growth Officer at Conceras and represents the company on FACETS Board.
• Land Rover AlexandriamajorGTM or Marketing PartnerHost sponsor for Flavors of Fairfax fundraising event, creating magical evening for 2024 event that raised $145,000.
• The Church of Jesus Christ of Latter-Day SaintsmajorStrategic or Co-development PartnerVolunteer Group of the Year award recipient for wide-ranging support including food distributions, shelter operations, and purchasing a passenger van for FACETS.
• Starbucks CorporationmajorStrategic or Co-development PartnerCorporate Volunteer of the Year award recipient, demonstrating employee engagement and volunteer support for FACETS programs.
• Fairfax County Office to Prevent and End Homelessness (OPEH)coreStrategic or Co-development PartnerCounty agency that partnered with FACETS in 2006 to create the Hypothermia Prevention and Shelter Program. OPEH provides oversight and coordination for Continuum of Care homeless services.
• Fairfax County Health DepartmentmajorStrategic or Co-development PartnerHomeless Healthcare Program collaborates with FACETS to coordinate access to physical health services for individuals experiencing homelessness.
• Fairfax County Community Services BoardmajorStrategic or Co-development PartnerPATH Team collaborates with FACETS to coordinate access to behavioral health services including mental health care and substance use support.
• Legal Services of Northern VirginiamajorStrategic or Co-development PartnerPartner in the Access to Counsel in Eviction (ACE) Program, providing pro bono legal representation coordinated through FACETS court outreach.
• Church of the Good ShepherdmajorStrategic or Co-development PartnerHost venue for 2025 Volunteer Appreciation Event in Burke, VA.
• Riverview at Occoquan Regional ParkmajorStrategic or Co-development PartnerVenue for FACETS by the River 2026 annual fundraiser at 9751 Ox Road, Lorton, VA 22079.

Scale indicators16 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Cornerstones: Formerly Reston Interfaith, Cornerstones operates emergency shelter, food assistance, eviction prevention, and case management programs in Fairfax County. Directly competes with FACETS for the same county government contracts, corporate donors, and client base in Northern Virginia.
• Shelter House: Shelter House operates the Embry Rucker Community Shelter and Kathy T. Casey Hypothermia Shelter in Fairfax County, with case management and rapid rehousing. Provides overlapping shelter, food, and stabilization services to the same homeless population as FACETS.
• Food for Others: Fairfax County-based food bank providing emergency food assistance and grocery distribution. Directly comparable to FACETS' Hot Meals Program and food pantry services, sharing the same donor base, volunteer pools, and food-insecure client population.
• United Community: Formerly United Community Ministries, this Fairfax County nonprofit provides emergency assistance, food, housing, and youth programs serving southeastern Fairfax County. Closely comparable to FACETS in mission, service mix, and donor constituency.
• PathForward: Arlington-based nonprofit providing shelter, street outreach, hypothermia prevention, and supportive housing. Operates with very similar service architecture to FACETS (emergency shelter, hypothermia program, case management) in the adjacent Northern Virginia jurisdiction.

Regional players

• FISH (For Immediate Sympathetic Help): Fairfax County volunteer-run nonprofit providing emergency food, financial assistance, and clothing to residents in need. Operates in the same Fairfax market as FACETS' food assistance program with overlapping donor and volunteer base.
• Volunteer Fairfax: Regional volunteer center serving Fairfax County and surrounding jurisdictions, connecting volunteers to nonprofits including FACETS. Functions as both a feeder channel for FACETS' volunteer engagement and a competing organization for corporate volunteer engagement dollars.

Broad incumbents

• Northern Virginia Family Service: Established Northern Virginia social services nonprofit providing housing, early childhood education, financial coaching, and behavioral health services. Operates across multiple counties with greater scale than FACETS and competes for similar HUD and Fairfax County funding pools.
• Catholic Charities of the Diocese of Arlington: Large regional nonprofit operating housing, food, and social services across Northern Virginia including Fairfax County. Larger, multi-service incumbent with overlapping shelter, food pantry, and refugee/immigrant support programs that compete with FACETS for government contracts and donor dollars.
• Lutheran Social Services of the National Capital Area: Regional faith-affiliated social services nonprofit providing refugee resettlement, foster care, and housing services across the DC metro area. Competes with FACETS for faith community partners, refugee resettlement funding, and HUD contracts in Northern Virginia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/facetscares
• YouTubeyoutube.com/@facetscaresfairfax
• Facebookfacebook.com/FACETSCares
• LinkedInlinkedin.com/company/facets
• Instagraminstagram.com/facetscares

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FACETS