Omnigo Software

What Omnigo Software does

Omnigo Software is a privately held provider of public safety, incident reporting, and security management software, organized as Omnigo Software LLC and headquartered in Clayton, Missouri, with a 100% remote workforce model. The company consolidates five legacy product brands (iTrak, ITI, ReportExec, QueTel, and Rhodium) into a modular, highly configurable platform deployable on cloud (AWS, Microsoft Azure, Google Cloud) or on-premises, with CJIS and HIPAA compliance and open APIs for integration with third-party applications and device manufacturers. Around this core, Omnigo offers a suite of add-on modules including Computer-Aided Dispatch (CADblue), Records Management System, Guard Tour, Investigation and Case Management, Digital Evidence, Trial Presentation, Community engagement, Mobile, Clery Reporting, Jail Management, and Physical Asset Management.

Omnigo serves approximately 2,700 customers across 20 countries in eight primary verticals: Public Safety (the largest at 800+ customers), Education (600+), Healthcare (500+), Gaming and Hospitality (500+), Corporate, Court, Attorneys Office, and Housing Authorities. The customer roster spans marquee enterprise names such as MGM Resorts, Caesars Entertainment, Hilton Worldwide, eBay, Lockheed Martin, U.S. Bank, and Children's Hospital of Philadelphia, alongside municipal police departments, sheriff's offices, universities, hospitals, and hotels. Revenue mechanics combine upfront software license plus activated feature modules with an Omnigo Cloud subscription option, an EverSure training/consulting/support bundle included with every purchase, professional services for migration and deployment, and a reseller line for Evolv AI-powered weapons detection hardware under an Evolv Premiere Partner agreement. Pricing is quote-based and sold primarily through an enterprise field-sales motion supported by inside sales, channel partners, and SEO/content-driven demand generation.

Growth has historically been M&A-led, with four acquisitions between 2017 and 2021 (iViewSystems, 360° Stay Safe, QueTel, Incident Response Technologies) that brought additional product brands into the Omnigo portfolio. Most recently, the April 2026 strategic partnership with Evolv Technologies integrates AI-powered weapons detection directly into Omnigo's incident management workflow, establishing Omnigo as a single point of procurement for both physical security hardware and incident management software. The company is led by CEO Kevin Lafeber with a full executive team covering Customer Success (Cameron Marijosius), Finance (Gary Schlisner), Growth (Nick Kehoe), Marketing (Brian Kirkham), Revenue (Brian Pagels), Strategy (Cody Koetter), and Technology (Damian Starosielsky), with board director Udo Waibel since 2018.

Name

Omnigo Software

Legal name

Omnigo Software LLC

Website

https://omnigo.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Omnigo Software is a private, Clayton, Missouri-based provider of modular public safety, incident reporting, and security management software serving 2,700+ customers across public safety, healthcare, education, gaming, hospitality, corporate, and court verticals in 20 countries.

Ownership category

akta.pro rank

Product category

Public Safety and Security Operations Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

IT Asset Management (ITAM) Platforms (HDAEALAD), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Public safety software
• Incident management software
• Security operations platform
• Computer-aided dispatch
• Records management system

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Recurring software support via Omnigo EverSure: Every product purchase includes Omnigo EverSure, a recurring blend of ongoing training, consulting, and support services that protect and grow the value of the customer's investment.
2. Core software license plus activated feature modules: Customers license the core system as an economical entry point and add capability by activating advanced feature modules, enabling land-and-expand monetization within accounts.
3. Cloud subscription (Omnigo Cloud): Cloud-based deployment with elastic provisioning, automatic software updates, and inclusion in CJIS- and HIPAA-compliant hosting; provides recurring revenue with reduced upfront investment relative to on-premises.
4. Migration, professional, and consulting services: Turn-key migration services from on-premises to cloud, plus ongoing training, consulting, and dedicated hosting options with explicit change windows.
5. Evolv weapons detection hardware and software resale: As an Evolv Premiere Partner, Omnigo is authorized to sell, install, and support Evolv Express and eXpedite weapons detection systems, optionally consolidated with Omnigo software under one agreement.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Core offering

Omnigo Software builds and sells enterprise public safety, security operations, and incident management software. Its flagship platform, iTrak, delivers incident reporting, computer-aided dispatch, records management, investigations, evidence and property tracking, guard tour, mobile field reporting, and analytics to organizations in public safety, healthcare, education, gaming, hospitality, courts, and corporate security. The company complements this software with implementation, training, support, and the resale of Evolv weapons-detection hardware for integrated physical-security deployments.

Product overview

Omnigo offers a unified safety and security software platform with a modular architecture. Its core systems include the iTrak, ITI, ReportExec, QueTel, and Rhodium product brands, which Omnigo has continued to evolve as an integrated suite serving Corporate, Courts, Education, Gaming, Healthcare, Hospitality, and Public Safety industries. Around this core, Omnigo provides add-on modules such as Omnigo Dispatch (CADblue/DISPATCHblue), Omnigo Command and Planning, Omnigo Records Management System, Omnigo Guard Tour, Omnigo Investigation and Case Management, Omnigo Lost and Found, Omnigo Physical Asset Management (Quartermaster), Omnigo Digital Evidence (TraQ7), Omnigo Trial Presentation Software, Omnigo Community, Omnigo Mobile, the Clery Reporting Module, the Jail Management System, and Omnigo Asset Management. These modules are supported by the bundled EverSure training, consulting, and support service, are deployable via the Omnigo Cloud Solution, and extend through APIs and partner integrations (notably with Evolv Express and Evolv eXpedite weapons detection systems) to deliver end-to-end incident management, dispatch, evidence handling, and security operations workflows.

Differentiator

Problem solved

Functional benefit

Brands

• iTrak: Casino security and surveillance / incident management software product (also referenced for gaming, hospitality, and broader security use cases).
• ITI
• ReportExec
• Rhodium
• QueTel
• Omnigo EverSure

Products and services

• iTrak Omnigo's flagship integrated security operations platform providing incident reporting, computer-aided dispatch, records management, investigations, evidence/property tracking, guard tour, mobile field reporting, body-worn camera integration, and analytics. Sold to public safety, healthcare, education, gaming, hospitality, courts, and corporate security organizations.
• ReportExec Incident reporting and dispatch software used by security teams to log incidents, generate reports, and coordinate response. Serves public safety and enterprise security organizations.
• ITI (Investigation Case Management) Investigation case management software for managing cases, subjects, victims, witnesses, and related workflows. Used by law enforcement, corporate security, and other investigative teams.
• QueTel Evidence and property management software for tracking physical evidence, chain of custody, and property rooms. Used by law enforcement and security organizations requiring auditable evidence workflows.
• Rhodium Incident and case management software for security operations teams, covering incident capture, workflows, and reporting. Targets enterprise security and public safety customers.

Quantifiable outcome

• 97% customer retention rate over the last 10+ years across 2,700+ customers in 20 countries
• +3 more outcomes

Named customers49 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature9 records

Partnerships

Six partnerships are on record, tiered flagship strategic partnership, core infrastructure provider, required regulatory relationship and procedural / legal service provider.

• Evolv Technologiesflagship strategic partnershipStrategic or Co-development Partner · 7 April 2026Omnigo and Evolv announced a strategic partnership to integrate AI-powered weapons detection with Omnigo's incident management software. The integration connects threat detection with structured incident data, enabling proactive security measures and pattern analysis. Omnigo is an Evolv Premiere Partner authorized to sell, install, and support Evolv weapons detection systems (Evolv Express and Evolv eXpedite), and customers can optionally consolidate weapons detection and Omnigo software under one agreement, simplifying procurement and establishing a single point of accountability.
• Amazon Web Services (AWS)core infrastructure providerTechnology or IntegrationOmnigo Cloud leverages AWS as one of its highly secure infrastructure vendors to offload compliance controls and support CJIS- and HIPAA-compliant applications. AWS is referenced alongside Microsoft Azure and Google Cloud as foundational to the Omnigo cloud architecture.
• Microsoft Azurecore infrastructure providerTechnology or IntegrationOmnigo Cloud leverages Microsoft Azure as one of its highly secure infrastructure vendors to offload compliance controls and support CJIS- and HIPAA-compliant applications.
• Google Cloudcore infrastructure providerTechnology or IntegrationOmnigo Cloud leverages Google Cloud as one of its highly secure infrastructure vendors to offload compliance controls and support CJIS- and HIPAA-compliant applications.
• Data Privacy Framework Services (BBB National Programs)required regulatory relationshipOthersOmnigo has committed to refer unresolved privacy complaints under the DPF Principles to Data Privacy Framework Services operated by BBB National Programs as an independent recourse mechanism, with the FTC having jurisdiction over Omnigo's compliance with the DPF.
• JAMS (arbitration services)procedural / legal service providerOthersPer Omnigo's Terms of Use, arbitration under the dispute resolution provision is conducted pursuant to the JAMS General Arbitration Rules and Procedures.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CentralSquare Technologies: Direct competitor in public safety CAD, RMS, and records management software serving police, sheriff, and municipal agencies. Notably, two members of Omnigo's C-suite (CRO Brian Pagels and CCO Cameron Marijosius) came from CentralSquare, underscoring direct product and customer overlap.
• Mark43: Cloud-native CAD and RMS vendor competing head-to-head with Omnigo ITI in law enforcement. Targets many of the same police and sheriff customers with a modern SaaS architecture, representing the most direct cloud-native competitive threat.
• Resolver (Kroll): Incident management and security operations software serving corporate, healthcare, and education customers. Closely comparable to Omnigo's ReportExec and incident reporting modules, particularly for enterprise GRC and security operations centers.

Broad incumbents

• Motorola Solutions: Dominant incumbent in public safety software (CommandCentral CAD/RMS, evidence, mobile) and adjacent command-and-control offerings. Much larger and broader portfolio than Omnigo, with overlapping CAD, evidence, and mobile solutions, and is also a past employer of Omnigo's CTO.
• Tyler Technologies: Large public-sector software vendor whose public safety division (New World Public Safety) competes directly with Omnigo ITI in CAD/RMS for sheriff, police, and municipal agencies. Significantly larger scale and broader public-sector footprint than Omnigo.
• Axon: Public safety technology leader (body cameras, TASER, Axon Evidence, Axon Records) that is expanding into records management and AI-driven policing. Overlaps with Omnigo in digital evidence management and increasingly in records and incident workflows.
• Hexagon Safety, Infrastructure & Geospatial: Provides HxGN OnCall CAD, RMS, and analytics for public safety agencies worldwide. Directly competes with Omnigo in the CAD/RMS category and is a much larger global incumbent serving similar municipal and law-enforcement buyers.
• NICE Systems (Public Safety): Long-standing public safety recording, CAD, and evidence management vendor. Overlaps with Omnigo's digital evidence, CAD, and incident response capabilities and serves comparable police and emergency communications customers.
• Genetec: Physical security software platform (Security Center, AutoVu, ClearID) used by enterprise, education, and public-sector customers. Competes with Omnigo's corporate and education security use cases on incident and physical security operations management.

Emerging players

• Trackforce Valiant: Security operations and guard management software for corporate and contract security providers. Comparable to Omnigo's Guard Tour and corporate security modules, addressing overlapping enterprise physical security use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/OmnigoSoftware

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omnigo Software