Mosaic Life Care

What Mosaic Life Care does

Mosaic Life Care is a non-profit regional healthcare system operating as the doing-business-as name of Heartland Regional Medical Center, headquartered in St. Joseph, Missouri, and serving Northwest Missouri and surrounding communities. It runs a multi-facility delivery network anchored by Mosaic Life Care at St. Joseph Medical Center (acute care with 24/7 emergency department), a Long Term Acute Care Hospital at St. Joseph, Mosaic Medical Center – Maryville, and Mosaic Medical Center – Albany, supported by urgent care clinics, primary and specialty outpatient clinics (Family Care, Internal Medicine, Pediatrics, ENT, Podiatry, Endocrinology, Nephrology, Physical Medicine and Rehabilitation), maternity services, sports medicine, home health and hospice, and a 24/7 Community Nurse Line. Patient and referring-physician engagement is delivered through an Epic-based digital platform: myMosaic by MyChart (patient portal for records, scheduling, bill pay, secure messaging) and EpicCare Link (web portal connecting external nurses, care teams, and referring physicians to patient information, orders, and real-time event notifications).

The organization completed a system-wide Epic EMR go-live in March 2023, replacing the prior Cerner system, and is a member of the Mayo Clinic Care Network, granting its physicians access to Mayo Clinic specialist consultations and clinical protocols. Monetization is primarily fee-for-service healthcare delivery across inpatient, outpatient, emergency, surgical, and ancillary services, supplemented by facility and professional billing, a 340B drug pricing program for low-income patients, bundled MDsave pricing for Bariatric Care and OB services, a 15% self-pay discount, financial assistance up to 300% of Federal Poverty Guidelines, and long-term payment plans via ClearBalance with collections handled by Receivable Solutions LLC. Pricing transparency is published through the Missouri Hospital Association. The system has been recognized with the Malcolm Baldrige National Quality Award and is supported by the Mosaic Life Care Foundation, which received philanthropic funding (e.g., a $250,000 American Water Charitable Foundation grant in August 2023) for community health initiatives. The company employs 5,001–10,000 people, operates without a parent company, and does not have disclosed venture or private equity ownership.

Name

Mosaic Life Care

Legal name

Heartland Regional Medical Center

Website

https://mymlc.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Mosaic Life Care is a non-profit regional health system (Heartland Regional Medical Center, dba Mosaic Life Care) operating hospitals, urgent care, primary/specialty clinics, home health, and hospice across Northwest Missouri, using an Epic-based MyChart and EpicCare Link platform and Mayo Clinic Care Network affiliation to deliver care to local residents.

Ownership category

akta.pro rank

Product category

Regional Acute and Ambulatory Healthcare Services

NAICS

Home Health Care Services (621610), Ambulatory Health Care Services (621), Home Health Care Services (62161)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM)

Keywords

• Acute care services
• Primary care clinics
• Emergency medical services
• Patient portal software
• Regional health system

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery through hospitals, emergency rooms, urgent care clinics, primary care, and specialty medical services. Services include inpatient and outpatient care, diagnostic testing, surgical procedures, and continuum of care services.
2. 340B Pharmacy Program: Drug pricing program allowing purchase of prescription medications at reduced prices for low-income patients, with savings passed along to patients.
3. Financial Assistance and Discounts: Revenue offset through prompt pay discounts (15% self-pay discount), financial assistance programs for those up to 300% of Federal Poverty Guidelines, and MDsave bundled payment options.
4. Billing Services: Patient billing for hospital facility fees and coordination with separate professional billing for physicians, anesthesiology, radiology, pathology, and emergency room services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Mosaic Life Care operates a regional, multi-facility nonprofit health system delivering inpatient and outpatient acute, primary, specialty, urgent, and emergency care across Northwest Missouri through St. Joseph Medical Center, Mosaic Medical Center Maryville, Mosaic Medical Center Albany, and a network of outpatient clinics. Its service mix is wrapped in a digital patient engagement layer (myMosaic by MyChart) and a referring-provider portal (EpicCare Link) that run on the Epic EMR platform, with a Mayo Clinic Care Network affiliation providing access to specialty expertise.

Product overview

Mosaic Life Care operates as a regional healthcare system (DBA of Heartland Regional Medical Center) providing outpatient and acute-care services to Northwest Missouri through multiple facilities including Mosaic Life Care at St. Joseph Medical Center, Mosaic Medical Center Maryville, and Mosaic Medical Center Albany. The organization offers a unified patient experience through its Epic-based digital health platform comprising myMosaic by MyChart patient portal and EpicCare Link for external provider access. Clinical services span primary care, urgent care, emergency services, sports medicine, and specialty care, supported by a Mayo Clinic Care Network partnership. Financial services include MDsave bundled pricing, 340B drug program, and myFinancial Options assistance. All locations went live on Epic EMR in March 2023, replacing the previous Cerner system.

Differentiator

Problem solved

Functional benefit

Products and services

• myMosaic by MyChart (Epic MyChart) Epic MyChart patient portal that gives Mosaic Life Care patients online access to medical records, appointment scheduling, secure messaging with providers, bill payment, and health information management, available via web and a dedicated iOS/Android mobile app.
• EpicCare Link Secure web portal that connects external nurses, care teams, managers, and referring physicians to Mosaic Life Care patient information in the Epic EMR, enabling continuity of care, real-time patient event notifications, secure messaging with Mosaic care teams, and order placement.
• Urgent Care Walk-in urgent care clinic for acute illness and injuries when primary care is unavailable, offering an 'On My Way' / 'Hold My Spot' online check-in feature for established MyChart patients at the St. Joseph location, with extended evening and weekend hours.
• Primary Care and Family Medicine Family care and primary care services providing preventive care, wellness advice, acute care, and chronic disease management through Mosaic Life Care family doctors across St. Joseph, Albany, Maryville, and surrounding communities.
• Emergency Department 24/7 emergency medical care provided by the emergency department at Mosaic Life Care at St. Joseph Medical Center.
• Sports Medicine Comprehensive sports injury treatment and prevention program for athletes of all ages, including concussion management via ImPACT Neurocognitive Testing, same-day appointments, and on-site athletic trainer coverage for local schools.
• Maternity Services Maternity care services delivered at Mosaic Life Care's St. Joseph maternity location, including labor, delivery, and postpartum care.
• Home Health and Hospice Home-based healthcare services including home health visits and hospice care with 24/7 nurse availability for patients across the service region.
• Cardiac Scoring Non-invasive heart-score test (cardiac scoring) procedure priced at $50, taking roughly 10 minutes, providing a cardiac risk assessment for patients.
• Community Nurse Line 24/7 nurse hotline staffed by highly-trained Mosaic Life Care nurses that provides health guidance and triage support whenever patients or family members need it.
• myFinancial Options (Financial Assistance Program) Financial assistance program offering prompt-pay discounts, flexible payment plans, public benefit program enrollment, and debt forgiveness for qualifying patients/guarantors with household income up to 300% of Federal Poverty Guidelines.
• MDsave Bundled Payment Option Bundled upfront pricing for Bariatric Care and OB services offered through the MDsave healthcare payment platform, allowing self-pay patients to prepay for procedures with transparent all-inclusive pricing.
• 340B Pharmacy Program Drug-pricing program that allows Mosaic Life Care to purchase prescription medications at reduced prices for low-income patients, with the savings passed along to qualifying patients.

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• American Water Charitable FoundationminorOthers · 16 August 2023Mosaic Life Care Foundation in St. Joseph received a $250,000 grant as part of the 2023 Water and Environment program through the American Water Charitable Foundation. This grant supports community health initiatives.
• Mayo Clinic Care NetworkcoreStrategic or Co-development PartnerMosaic Life Care is a member of the Mayo Clinic Care Network, providing access to Mayo Clinic knowledge, resources, and expertise. This membership enables Mosaic doctors to consult with Mayo specialists, access clinical protocols, and provide world-class healthcare locally to patients in Northwest Missouri.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CoxHealth: Nonprofit regional health system headquartered in Springfield, Missouri, operating multiple hospitals and clinics across southwest Missouri. Highly comparable as a community-based, multi-facility nonprofit health system serving a rural catchment with a similar mix of inpatient, outpatient, and primary care services.
• Freeman Health System: Nonprofit regional health system based in Joplin, Missouri, with hospitals and clinics serving a multi-state catchment in the Ozarks region. Closely comparable to Mosaic in scale, geography (southwest/Northwest Missouri), and service mix including home health and hospice.
• Hannibal Regional Hospital: Nonprofit community hospital system serving northeast Missouri with a similar rural catchment and multi-service portfolio. Comparable in scale, payer mix, and demographic challenges, though smaller in employee count.

Broad incumbents

• Saint Luke's Health System: Large nonprofit health system based in Kansas City with a regional network of hospitals and specialty care. Operates within Mosaic's broader catchment area and represents both a referral destination and competitive threat for tertiary care.
• University of Kansas Health System: Major academic health system with deep specialty and tertiary capabilities, drawing complex cases from across the region including Northwest Missouri. Represents both a referral pipeline (where Mosaic escalates complex cases) and a competitive threat for higher-acuity services.
• MU Health Care: University of Missouri-affiliated academic health system operating hospitals and clinics across central Missouri. Comparable in mission (nonprofit, regional) but operates with stronger academic specialty capabilities and a larger catchment.
• BJC HealthCare: One of the largest nonprofit health systems in Missouri, based in St. Louis. While larger and more urban, BJC operates affiliated hospitals across the state and represents a potential consolidator or competitive threat for Mosaic's referral pipeline.
• AdventHealth (Midwest): Large national nonprofit health system with expanding Midwest presence through hospital acquisitions. Relevant comparable as a consolidator and competitor in regional markets; could expand into Mosaic's service area.

Regional players

• Stormont Vail Health: Nonprofit regional health system serving northeast Kansas (Topeka area). Comparable in scale, mission, and rural/semi-urban catchment, with similar demographic and payer-mix challenges, though operating in an adjacent geography.
• North Kansas City Hospital: Nonprofit community hospital serving the North Kansas City metropolitan area. Comparable as a mid-sized nonprofit community hospital, though more suburban and slightly larger in scale than Mosaic.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Mosaic_LifeCare
• YouTubeyoutube.com/user/TheMosaicLifeCare
• Facebookfacebook.com/MosaicLifeCare
• LinkedInlinkedin.com/company/mosaic-life-care

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Life Care