What Freeman Health System does

Freeman Health System is a Joplin, Missouri-based nonprofit integrated healthcare delivery organization founded in 1922, serving as the largest employer and largest healthcare provider in the Four-State region of southwest Missouri, southeast Kansas, northeast Oklahoma, and — following the June 2026 Northwest Health acquisition — northwest Arkansas. The system operates an acute care platform anchored by Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and Freeman Fort Scott Hospital, supplemented by four newly acquired Arkansas hospitals (Northwest Medical Center-Bentonville, Northwest Medical Center-Springdale, Willow Creek Women's Hospital, and Siloam Springs Regional Hospital). Service breadth spans 80+ specialties across 30+ locations including primary care, urgent care, neighborhood care sites, and specialty practices, with a maternity program delivering more than 2,600 babies annually.

The behavioral health franchise is operated through the wholly owned Ozark Center subsidiary, which provides differentiated, first-in-market clinical programs including the PRISM treatment-resistant depression clinic (first facility of its type in Missouri, offering SPRAVATO nasal spray, NeuroStar TMS, and ECT), Urgent Behavioral Solutions (first urgent behavioral care in the area), Virtual Reality Exposure Therapy with Bravemind for combat-related PTSD, the Will's Place program for individuals from birth to age 25, the Turnaround Ranch 36-bed residential treatment facility for adolescents ages 10-17, and New Directions substance use services. Distribution is direct-to-consumer across in-person hospital, outpatient, urgent care, residential, and crisis channels, with community partnerships (Children's Miracle Network, veteran service organizations, Missouri Foundation for Health) supporting funnel activity and the myFreeman Health patient portal handling records, scheduling, and bill pay.

Revenue is generated through patient care services billed to insurance, Medicare, Medicaid, and self-pay under standard hospital charge description master (CDM) pricing with a self-pay discount and financial assistance program; specific revenue figures are not publicly disclosed. The workforce has scaled to more than 7,000 employees post-Northwest Health, with dedicated Arkansas market leadership (Interim Market President, Market CMO) installed to operationalize the new state. The organization's competitive position rests on regional scale, behavioral health specialization, and deep community embeddedness rather than on technology differentiation — no AI/ML capabilities, developer APIs, or proprietary software products are documented in the available sources.

Name

Freeman Health System

Legal name

Freeman Health System

Website

https://freemanhealth.com

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Freeman Health System is a Joplin, Missouri-based nonprofit integrated health system operating 8 hospitals and 30+ locations across the Four-State region (Missouri, Kansas, Oklahoma, Arkansas), delivering acute care, behavioral health, urgent care, and specialty services to a broad regional patient population of 7,000+ employees.

Ownership category

akta.pro rank

Product category

Hospital & Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Psychiatric and Substance Abuse Hospitals (62221), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

Keywords

• Hospital healthcare services
• Behavioral health treatment
• Urgent care services
• Primary care clinics
• Specialty medical services

Headquarters

HQ city

Joplin

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Revenue generated from hospital services, emergency care, outpatient clinics, diagnostic services, surgical procedures, maternity services, and behavioral health services provided to patients with insurance, Medicare, Medicaid, or self-pay

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Freeman Health System operates an integrated network of acute care hospitals, urgent care clinics, primary and specialty physician practices, and behavioral health services across the Four-State region (Missouri, Kansas, Oklahoma, Arkansas). Its Ozark Center division delivers mental health, substance use, autism, crisis, and residential treatment services including the first-in-Missouri PRISM treatment-resistant depression program, Virtual Reality Exposure Therapy for PTSD, and NeuroStar TMS. The system employs more than 7,000 staff across 30+ locations following the 2026 acquisition of four Northwest Arkansas hospitals from Community Health Systems.

Product overview

Freeman Health System is a healthcare delivery network operating hospitals, physician practices, behavioral health services, and urgent care facilities across Missouri and Arkansas. The system consists of core hospital facilities (Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital), a behavioral health division (Ozark Center offering mental health, substance use treatment, and crisis services), and acquired Arkansas hospitals (Northwest Medical Center Bentonville, Northwest Medical Center Springdale, Willow Creek Women's Hospital, Siloam Springs Regional Hospital). Services span acute care, primary care, specialty care, behavioral health (including residential treatment, addiction services, and innovative treatments like TMS and VR therapy), and urgent care. The organization employs over 7,000 staff across more than 30 locations in the Four-State region.

Differentiator

Problem solved

Functional benefit

Brands

• Ozark Center: Behavioral health services division providing mental health, substance use treatment, autism services, crisis intervention, and psychiatric care across the Four-State region.
• Freeman Hospital West
• Freeman Hospital East
• Freeman Neosho Hospital
• Freeman Fort Scott Hospital, Inc.
• Will's Place
• Turnaround Ranch
• New Directions
• PRISM
• Urgent Behavioral Solutions (UBS)

Products and services

• Freeman Hospital West Acute care hospital in Joplin, Missouri serving as a major medical center within the Freeman Health System network.
• Freeman Hospital East
• Freeman Neosho Hospital
• Freeman Urgent Care
• Freeman Neosho Physician Group
• Ozark Center
• Ozark Center Urgent Behavioral Solutions (UBS)
• PRISM Treatment-Resistant Depression Program
• NeuroStar Transcranial Magnetic Stimulation (TMS)
• Virtual Reality Exposure Therapy (VRET)
• Turnaround Ranch
• Will's Place
• New Directions
• Neighborhood Care Centers
• myFreeman Health Patient Portal
• Northwest Medical Center - Bentonville 128-bed acute care hospital in Bentonville, Arkansas acquired June 2026 as part of Freeman's expansion into Northwest Arkansas.
• Northwest Medical Center - Springdale 222-bed acute care hospital in Springdale, Arkansas acquired June 2026 as part of Freeman's expansion into Northwest Arkansas.
• Willow Creek Women's Hospital 64-bed women's hospital in Arkansas acquired June 2026, providing maternal care and women's health services.
• Siloam Springs Regional Hospital 73-bed acute care hospital in Siloam Springs, Arkansas acquired June 2026 as part of Freeman's Northwest Arkansas expansion.

Quantifiable outcome

• Deliveries more than 2,600 babies annually - one baby every three hours
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Community Health SystemscoreOthers · 1 June 2026Community Health Systems sold its Northwest Health subsidiary (four Arkansas hospitals) to Freeman Health System for approximately $110-112 million. This marked Freeman's first expansion into Arkansas and added four medical centers with approximately 2,200 employees to its network.
• Children's Miracle Network HospitalscoreOthersFreeman Health System is a designated Children's Miracle Network hospital, receiving donations and support through the program to benefit pediatric patients and services.
• Missouri Foundation for HealthminorOthersMissouri Foundation for Health provided funding for Ozark Center's Virtual Reality Exposure Therapy (Bravemind) project to treat combat-related PTSD in veterans.
• Show-Me HeroesminorOthersStatewide Missouri program expanding employment opportunities for veterans, active service members and their spouses; Ozark Center participates in hiring military veterans.
• Compass Quest Veteran ServicesminorOthersVeteran services organization with mission to end veteran suicides by providing resources including Thin Red Line K9s, VetTogether, art therapy, VA healthcare advocacy, and community education.
• George A. Spiva Center for the ArtsminorOthersArts center hosting Vet Art programs for veterans including collage art, clay, painting, wood carving, poetry sessions, and panel discussions.
• Charlie 22minorOthersOrganization providing outdoor activities, primarily hunts, to veterans at no cost including travel, lodging, food, tags, guides, taxidermy and meat processing.
• Solace House of the OzarksminorOthersCommunity partner organization supported through Freeman Health System's annual donation and sponsorship program.
• Downtown Alliance, Empire MarketminorOthersCommunity partner organization supported through Freeman Health System's annual donation and sponsorship program.
• Boys and Girls Club - Southwest MissouriminorOthersCommunity partner organization supported through Freeman Health System's annual donation and sponsorship program.
• Watered GardensminorOthersCommunity partner organization supported through Freeman Health System's annual donation and sponsorship program.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• AdventHealth: Large nonprofit health system with operations across multiple states including Kansas — broad incumbent in the Four-State region with comparable mix of acute care, specialty services, and mission-driven nonprofit governance.
• Acadia Healthcare: National for-profit behavioral health operator providing psychiatric and substance use treatment across inpatient, residential, and outpatient settings — a scale benchmark for Ozark Center's PRISM, Turnaround Ranch, and crisis service lines.
• HCA Healthcare: Largest U.S. for-profit hospital operator and the parent of Community Health Systems' former Northwest Health subsidiary sold to Freeman — sets the operational and capital benchmarks for community hospital operations in the same markets.
• Ascension: One of the largest U.S. nonprofit Catholic health systems operating across multiple states including Kansas and Oklahoma — broad incumbent competitor in Freeman's Four-State region with deeper capital reserves and broader service portfolios.

Direct peers

• CoxHealth: Regional nonprofit health system headquartered in Springfield, Missouri, operating hospitals, primary care, and specialty services across southwest Missouri — Freeman's closest direct competitor for inpatient volume and physician recruitment in its core market.
• Burrell Behavioral Health: Regional nonprofit community behavioral health provider headquartered in Springfield, Missouri — directly comparable to Freeman's Ozark Center in scope (mental health, substance use, autism, crisis services) and overlapping southwest Missouri service area.
• Baptist Health (Arkansas): Arkansas-based nonprofit health system operating hospitals and clinics across the state — competes with Freeman's newly acquired Northwest Health assets in Northwest Arkansas and provides a benchmark for scaling regional nonprofit operations in the same state.
• Mercy Health: Large Catholic nonprofit health system operating across Missouri, Arkansas, Kansas, and Oklahoma — directly overlapping Freeman's Four-State footprint and competing head-to-head for physicians, patients, and payer contracts in Joplin, NW Arkansas, and surrounding markets.
• Mercy Hospital Northwest Arkansas: A flagship Mercy facility in Rogers, AR — directly competes with Freeman's newly acquired Northwest Medical Center-Bentonville and Springdale for acute care, women's health, and specialty volume in the fast-growing Northwest Arkansas market.

Regional players

• Ozarks Healthcare: Community-owned nonprofit health system serving south-central Missouri and northern Arkansas with hospitals, primary care, and behavioral health — comparable regional community hospital model and similar rural payer mix to Freeman's network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/freemanceo
• Facebookfacebook.com/freemanhealthsystem
• LinkedInlinkedin.com/company/freeman-health-system

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Freeman Health System