Mosaic Life Care
Mosaic Life Care is a non-profit regional health system (Heartland Regional Medical Center, dba Mosaic Life Care) operating hospitals, urgent care, primary/specialty clinics, home health, and hospice across Northwest Missouri, using an Epic-based MyChart and EpicCare Link platform and Mayo Clinic Care Network affiliation to deliver care to local residents.
- Company typePrivate
- Founded2012
- HeadquartersSt Louis, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Mosaic Life Care does
Mosaic Life Care is a non-profit regional healthcare system operating as the doing-business-as name of Heartland Regional Medical Center, headquartered in St. Joseph, Missouri, and serving Northwest Missouri and surrounding communities. It runs a multi-facility delivery network anchored by Mosaic Life Care at St. Joseph Medical Center (acute care with 24/7 emergency department), a Long Term Acute Care Hospital at St. Joseph, Mosaic Medical Center – Maryville, and Mosaic Medical Center – Albany, supported by urgent care clinics, primary and specialty outpatient clinics (Family Care, Internal Medicine, Pediatrics, ENT, Podiatry, Endocrinology, Nephrology, Physical Medicine and Rehabilitation), maternity services, sports medicine, home health and hospice, and a 24/7 Community Nurse Line. Patient and referring-physician engagement is delivered through an Epic-based digital platform: myMosaic by MyChart (patient portal for records, scheduling, bill pay, secure messaging) and EpicCare Link (web portal connecting external nurses, care teams, and referring physicians to patient information, orders, and real-time event notifications).
The organization completed a system-wide Epic EMR go-live in March 2023, replacing the prior Cerner system, and is a member of the Mayo Clinic Care Network, granting its physicians access to Mayo Clinic specialist consultations and clinical protocols. Monetization is primarily fee-for-service healthcare delivery across inpatient, outpatient, emergency, surgical, and ancillary services, supplemented by facility and professional billing, a 340B drug pricing program for low-income patients, bundled MDsave pricing for Bariatric Care and OB services, a 15% self-pay discount, financial assistance up to 300% of Federal Poverty Guidelines, and long-term payment plans via ClearBalance with collections handled by Receivable Solutions LLC. Pricing transparency is published through the Missouri Hospital Association. The system has been recognized with the Malcolm Baldrige National Quality Award and is supported by the Mosaic Life Care Foundation, which received philanthropic funding (e.g., a $250,000 American Water Charitable Foundation grant in August 2023) for community health initiatives. The company employs 5,001–10,000 people, operates without a parent company, and does not have disclosed venture or private equity ownership.
Mosaic Life Care firmographics
Firmographics- Name
- Mosaic Life Care
- Legal name
- Heartland Regional Medical Center
- Website
- https://mymlc.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Mosaic Life Care is a non-profit regional health system (Heartland Regional Medical Center, dba Mosaic Life Care) operating hospitals, urgent care, primary/specialty clinics, home health, and hospice across Northwest Missouri, using an Epic-based MyChart and EpicCare Link platform and Mayo Clinic Care Network affiliation to deliver care to local residents.
- Ownership category
- akta.pro rank
Mosaic Life Care industry classification
Industry- Product category
- Regional Acute and Ambulatory Healthcare Services
- NAICS
- Home Health Care Services (621610), Ambulatory Health Care Services (621), Home Health Care Services (62161)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)
- akta.pro primary industry
- Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)
- akta.pro secondary industries
- In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM)
Keywords
Where Mosaic Life Care is headquartered
LocationHeadquarters
- HQ city
- St Louis
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Mosaic Life Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Healthcare Services Revenue: Fee-for-service healthcare delivery through hospitals, emergency rooms, urgent care clinics, primary care, and specialty medical services. Services include inpatient and outpatient care, diagnostic testing, surgical procedures, and continuum of care services.
- 340B Pharmacy Program: Drug pricing program allowing purchase of prescription medications at reduced prices for low-income patients, with savings passed along to patients.
- Financial Assistance and Discounts: Revenue offset through prompt pay discounts (15% self-pay discount), financial assistance programs for those up to 300% of Federal Poverty Guidelines, and MDsave bundled payment options.
- Billing Services: Patient billing for hospital facility fees and coordination with separate professional billing for physicians, anesthesiology, radiology, pathology, and emergency room services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Cardiac Scoring |
| Other | Pay-as-you-go | Self-Pay/Uninsured Discount |
| Other | Monthly | Financial Assistance |
| Unit Pricing | Pay-as-you-go | MDsave Bundled Pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Mosaic Life Care product offering
Product offeringCore offering
Mosaic Life Care operates a regional, multi-facility nonprofit health system delivering inpatient and outpatient acute, primary, specialty, urgent, and emergency care across Northwest Missouri through St. Joseph Medical Center, Mosaic Medical Center Maryville, Mosaic Medical Center Albany, and a network of outpatient clinics. Its service mix is wrapped in a digital patient engagement layer (myMosaic by MyChart) and a referring-provider portal (EpicCare Link) that run on the Epic EMR platform, with a Mayo Clinic Care Network affiliation providing access to specialty expertise.
Product overview
Mosaic Life Care operates as a regional healthcare system (DBA of Heartland Regional Medical Center) providing outpatient and acute-care services to Northwest Missouri through multiple facilities including Mosaic Life Care at St. Joseph Medical Center, Mosaic Medical Center Maryville, and Mosaic Medical Center Albany. The organization offers a unified patient experience through its Epic-based digital health platform comprising myMosaic by MyChart patient portal and EpicCare Link for external provider access. Clinical services span primary care, urgent care, emergency services, sports medicine, and specialty care, supported by a Mayo Clinic Care Network partnership. Financial services include MDsave bundled pricing, 340B drug program, and myFinancial Options assistance. All locations went live on Epic EMR in March 2023, replacing the previous Cerner system.
Differentiator
Problem solved
Functional benefit
Products and services
- myMosaic by MyChart (Epic MyChart) Epic MyChart patient portal that gives Mosaic Life Care patients online access to medical records, appointment scheduling, secure messaging with providers, bill payment, and health information management, available via web and a dedicated iOS/Android mobile app.
- EpicCare Link Secure web portal that connects external nurses, care teams, managers, and referring physicians to Mosaic Life Care patient information in the Epic EMR, enabling continuity of care, real-time patient event notifications, secure messaging with Mosaic care teams, and order placement.
- Urgent Care Walk-in urgent care clinic for acute illness and injuries when primary care is unavailable, offering an 'On My Way' / 'Hold My Spot' online check-in feature for established MyChart patients at the St. Joseph location, with extended evening and weekend hours.
- Primary Care and Family Medicine Family care and primary care services providing preventive care, wellness advice, acute care, and chronic disease management through Mosaic Life Care family doctors across St. Joseph, Albany, Maryville, and surrounding communities.
- Emergency Department 24/7 emergency medical care provided by the emergency department at Mosaic Life Care at St. Joseph Medical Center.
- Sports Medicine Comprehensive sports injury treatment and prevention program for athletes of all ages, including concussion management via ImPACT Neurocognitive Testing, same-day appointments, and on-site athletic trainer coverage for local schools.
- Maternity Services Maternity care services delivered at Mosaic Life Care's St. Joseph maternity location, including labor, delivery, and postpartum care.
- Home Health and Hospice Home-based healthcare services including home health visits and hospice care with 24/7 nurse availability for patients across the service region.
- Cardiac Scoring Non-invasive heart-score test (cardiac scoring) procedure priced at $50, taking roughly 10 minutes, providing a cardiac risk assessment for patients.
- Community Nurse Line 24/7 nurse hotline staffed by highly-trained Mosaic Life Care nurses that provides health guidance and triage support whenever patients or family members need it.
- myFinancial Options (Financial Assistance Program) Financial assistance program offering prompt-pay discounts, flexible payment plans, public benefit program enrollment, and debt forgiveness for qualifying patients/guarantors with household income up to 300% of Federal Poverty Guidelines.
- MDsave Bundled Payment Option Bundled upfront pricing for Bariatric Care and OB services offered through the MDsave healthcare payment platform, allowing self-pay patients to prepay for procedures with transparent all-inclusive pricing.
- 340B Pharmacy Program Drug-pricing program that allows Mosaic Life Care to purchase prescription medications at reduced prices for low-income patients, with the savings passed along to qualifying patients.
Companies that use Mosaic Life Care
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
Mosaic Life Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Mosaic Life Care partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- American Water Charitable FoundationminorMosaic Life Care Foundation in St. Joseph received a $250,000 grant as part of the 2023 Water and Environment program through the American Water Charitable Foundation. This grant supports community health initiatives.
- Mayo Clinic Care NetworkcoreMosaic Life Care is a member of the Mayo Clinic Care Network, providing access to Mayo Clinic knowledge, resources, and expertise. This membership enables Mosaic doctors to consult with Mayo specialists, access clinical protocols, and provide world-class healthcare locally to patients in Northwest Missouri.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Mosaic Life Care competitors and assessment
Company assessmentDirect peers
- CoxHealth: Nonprofit regional health system headquartered in Springfield, Missouri, operating multiple hospitals and clinics across southwest Missouri. Highly comparable as a community-based, multi-facility nonprofit health system serving a rural catchment with a similar mix of inpatient, outpatient, and primary care services.
- Freeman Health System: Nonprofit regional health system based in Joplin, Missouri, with hospitals and clinics serving a multi-state catchment in the Ozarks region. Closely comparable to Mosaic in scale, geography (southwest/Northwest Missouri), and service mix including home health and hospice.
- Hannibal Regional Hospital: Nonprofit community hospital system serving northeast Missouri with a similar rural catchment and multi-service portfolio. Comparable in scale, payer mix, and demographic challenges, though smaller in employee count.
Broad incumbents
- Saint Luke's Health System: Large nonprofit health system based in Kansas City with a regional network of hospitals and specialty care. Operates within Mosaic's broader catchment area and represents both a referral destination and competitive threat for tertiary care.
- University of Kansas Health System: Major academic health system with deep specialty and tertiary capabilities, drawing complex cases from across the region including Northwest Missouri. Represents both a referral pipeline (where Mosaic escalates complex cases) and a competitive threat for higher-acuity services.
- MU Health Care: University of Missouri-affiliated academic health system operating hospitals and clinics across central Missouri. Comparable in mission (nonprofit, regional) but operates with stronger academic specialty capabilities and a larger catchment.
- BJC HealthCare: One of the largest nonprofit health systems in Missouri, based in St. Louis. While larger and more urban, BJC operates affiliated hospitals across the state and represents a potential consolidator or competitive threat for Mosaic's referral pipeline.
- AdventHealth (Midwest): Large national nonprofit health system with expanding Midwest presence through hospital acquisitions. Relevant comparable as a consolidator and competitor in regional markets; could expand into Mosaic's service area.
Regional players
- Stormont Vail Health: Nonprofit regional health system serving northeast Kansas (Topeka area). Comparable in scale, mission, and rural/semi-urban catchment, with similar demographic and payer-mix challenges, though operating in an adjacent geography.
- North Kansas City Hospital: Nonprofit community hospital serving the North Kansas City metropolitan area. Comparable as a mid-sized nonprofit community hospital, though more suburban and slightly larger in scale than Mosaic.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Mosaic Life Care social profiles
Digital presenceMosaic Life Care compliance and trust
Trust signalCompliance3 records
Mosaic Life Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mosaic Life Care leadership team
Management profileNumber of profiles
Mosaic Life Care subsidiaries and ownership
Company hierarchySubsidiaries4 records
Mosaic Life Care funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mosaic Life Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mosaic Life Care
What does Mosaic Life Care do?
Mosaic Life Care operates a regional, multi-facility nonprofit health system delivering inpatient and outpatient acute, primary, specialty, urgent, and emergency care across Northwest Missouri through St. Joseph Medical Center, Mosaic Medical Center Maryville, Mosaic Medical Center Albany, and a network of outpatient clinics. Its service mix is wrapped in a digital patient engagement layer (myMosaic by MyChart) and a referring-provider portal (EpicCare Link) that run on the Epic EMR platform, with a Mayo Clinic Care Network affiliation providing access to specialty expertise.
Is Mosaic Life Care a public or private company?
Mosaic Life Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mosaic Life Care founded?
Mosaic Life Care was founded in 2012. It employs 5,001 to 10,000 people.
Where is Mosaic Life Care based?
Mosaic Life Care is headquartered in St Louis, United States, in the North America region.
How does Mosaic Life Care make money?
Four revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are 340B Pharmacy Program, financial Assistance and Discounts and billing Services.
Who are Mosaic Life Care's main competitors?
Direct peers on record are CoxHealth, Freeman Health System and Hannibal Regional Hospital. Broad incumbents are Saint Luke's Health System, University of Kansas Health System, MU Health Care, BJC HealthCare and AdventHealth (Midwest). Regional players are Stormont Vail Health and North Kansas City Hospital.
Does Mosaic Life Care have an API?
No public API is recorded for Mosaic Life Care.
What industry is Mosaic Life Care in?
Mosaic Life Care's product category is Regional Acute and Ambulatory Healthcare Services. Its primary akta.pro industry code is HLAFAEAM, Home Health Therapy Services (PT/OT/SLP) Providers, with a secondary code of HSABAFAL, In-Home Hospice Nursing Visits (RN/LPN). Its NAICS code is 621610 and its SIC code is 8062.