Hifive
Hifive is an Austin-based B2B SaaS company that provides a QR code-based digital tipping and guest feedback platform for US hospitality businesses. It enables cashless gratuities with instant payouts to hotel, valet, car wash, and tour operator staff, monetizing via subscription tiers.
- Company typePrivate
- Founded2020
- HeadquartersAustin, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Hifive firmographics
Firmographics- Name
- Hifive
- Legal name
- Hifive
- Website
- https://hifivecommunity.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Hifive is an Austin-based B2B SaaS company that provides a QR code-based digital tipping and guest feedback platform for US hospitality businesses. It enables cashless gratuities with instant payouts to hotel, valet, car wash, and tour operator staff, monetizing via subscription tiers.
- Ownership category
- akta.pro rank
Hifive industry classification
Industry- Product category
- Hospitality Digital Tipping Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Reputation Management & Guest Feedback (THALACAK)
- akta.pro secondary industry
- Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)
Keywords
Where Hifive is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hifive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription/Platform Fees: Hifive operates on a subscription model with their Hifive+ tier offering custom pricing. The platform charges businesses for access to digital tipping infrastructure, analytics, and disbursement features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Base Tier - Digital tipping platform with core features |
| Subscription | Monthly | Hifive+ - Premium tier with enterprise features |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Hifive product offering
Product offeringCore offering
Hifive provides a unified digital tipping and guest feedback platform for the hospitality industry, enabling cashless gratuity payments through QR codes with instant payouts to staff via digital wallets. The platform combines contactless tipping, real-time guest feedback collection tied to specific rooms and staff, shift-based tip allocation for valet operations, and integrations with payroll, POS, and workforce management systems for hotels, valet services, car washes, and tour operators.
Product overview
Hifive offers a unified digital tipping and guest feedback platform designed for the hospitality industry. The core offering is the Hifive Digital Tipping Platform, which combines cashless tipping via QR codes with instant tip disbursements to staff. This is complemented by the Hifive Guest Engagement module for real-time feedback collection tied to room numbers and service quality tracking. The platform includes specialized solutions for different service contexts: Hifive Valet Services provides shift-based tip allocation for valet operations. Hifive+ represents a premium tier with enterprise features including custom QR codes, custom integrations with HR systems/CRM/payments, corporate dashboards, and dedicated account management. The platform integrates with payment processors for disbursements (Venmo, PayPal, Cash App, ACH) and supports flexible payment options including Apple Pay, Google Pay, credit cards, and digital wallets.
Differentiator
Problem solved
Functional benefit
Products and services
- Hifive Digital Tipping Platform Unified digital tipping and guest feedback solution enabling cashless gratuity payments via QR codes, instant tip payouts to employees, and real-time guest feedback collection. Designed for hotels, valet services, car washes, and tour operators seeking to modernize gratuity systems.
- Hifive for Valet Services Specialized digital tipping solution for valet parking services featuring shift-based tip allocation, automated distribution based on shift schedules, and real-time analytics for valet operations.
Quantifiable outcome
- Up to $5/hour increase in employee wages through digital tipping
- +6 more outcomes
Companies that use Hifive
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles1 record
Hifive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature8 records
Hifive partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- HotelTechConsultant.comcoreHotelTechConsultant.com partnered with Hifive as a preferred technology partner. The consultant firm recommends Hifive's digital tipping platform to hotel clients seeking to modernize gratuity systems. The partnership focuses on educating hotels about Hifive's low-cost structure, staff wage increase capabilities (averaging $2-5+ per hour), customization options, and top-tier customer support.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Hifive competitors and assessment
Company assessmentDirect peers
- TipHaus: Digital tipping and tip-management platform focused on hospitality and service businesses. Most direct competitor — also targets hotels, restaurants, and valet services with QR-code-based cashless gratuity and tip distribution workflows.
- Kickfin: Tip payout and digital tipping platform serving restaurants and hotels with same-day or instant tip disbursement to staff via multiple payment rails. Competes head-to-head on the tip disbursement functionality that is core to Hifive's offering.
- Grateful: Digital tipping platform allowing guests to tip service staff via QR codes or text, with payouts to employees. Competes with Hifive on the same core use case of cashless gratuities in service environments.
- TipBrightly: Cashless digital tipping solution targeted at hospitality businesses. Closely aligned competitor offering QR-code gratuity collection and digital payouts to staff.
Broad incumbents
- Canary Technologies: Enterprise hotel technology platform covering mobile check-in, guest messaging, and digital tipping. Broader incumbent that overlaps with Hifive on digital gratuities and could bundle tipping into its larger guest-experience suite.
- Toast: Dominant restaurant/hospitality POS and payments platform that offers digital tipping features as part of its broader POS system. Represents a major bundling threat to point-solution tipping apps like Hifive.
- Block (Square): Major payments and POS provider with digital tipping functionality built into its core product. Competes on the cashless tipping/payouts layer across hospitality and adjacent service businesses.
- SevenRooms: Guest experience and CRM platform for hospitality operators including hotels and restaurants. Adjacent competitor that could expand into gratuity management as part of its broader guest-engagement suite.
- Givex: Hospitality-focused gift card, loyalty, and stored-value platform serving hotels and restaurants. Adjacent competitor with potential to add tipping features, competing for the same hospitality IT budget.
Others
- HotelTechConsultant.com: Hotel technology consulting firm that partnered with Hifive as a preferred vendor. Listed as a peer because it is actively recommending Hifive to hotel clients — relevant ecosystem participant rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Hifive social profiles
Digital presenceHifive compliance and trust
Trust signalCompliance1 record
Hifive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hifive leadership team
Management profileNumber of profiles
Hifive funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hifive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hifive
What does Hifive do?
Hifive provides a unified digital tipping and guest feedback platform for the hospitality industry, enabling cashless gratuity payments through QR codes with instant payouts to staff via digital wallets. The platform combines contactless tipping, real-time guest feedback collection tied to specific rooms and staff, shift-based tip allocation for valet operations, and integrations with payroll, POS, and workforce management systems for hotels, valet services, car washes, and tour operators.
Is Hifive a public or private company?
Hifive is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hifive founded?
Hifive was founded in 2020. It employs 1 to 10 people.
Where is Hifive based?
Hifive is headquartered in Austin, United States, in the North America region.
How does Hifive make money?
One revenue line is on record: subscription/Platform Fees.
Who are Hifive's main competitors?
Direct peers on record are TipHaus, Kickfin, Grateful and TipBrightly. Broad incumbents are Canary Technologies, Toast, Block (Square), SevenRooms and Givex. HotelTechConsultant.com is listed as an others.
Does Hifive have an API?
No public API is recorded for Hifive.
What industry is Hifive in?
Hifive's product category is Hospitality Digital Tipping Software. Its primary akta.pro industry code is THALACAK, Reputation Management & Guest Feedback, with a secondary code of THALACAF, Guest Experience & Engagement (CRM, Messaging, Loyalty). Its NAICS code is 518 and its SIC code is 7372.