PartsSource inc.
PartsSource Inc. operates the largest U.S. online marketplace for medical parts and the PartsSource PRO clinical technology management platform, serving 5,000+ healthcare providers across 15,000+ clinical sites with integrated parts sourcing, asset management, and AI-driven uptime analytics.
- Company typePrivate
- Founded2001
- HeadquartersCleveland, United States
- Headcount251–500
- GTM typeB2B
- OfferingDigital Commerce or Content
What PartsSource inc. does
PartsSource Inc. is a U.S. healthcare-focused online marketplace and software provider founded in 2001 and headquartered in Hudson, Ohio. The company operates what it describes as the largest online marketplace for medical parts, serving more than 5,000 healthcare providers across 15,000+ clinical sites, including health systems such as Ballad Health, Summa Health, Dartmouth-Hitchcock, Marshfield Clinic, Cincinnati Children's, Piedmont Healthcare, WakeMed, MultiCare, and a number of major academic medical centers.
The company's core product is PartsSource PRO, a clinical technology management platform that combines parts sourcing, asset management, and workflow tools for healthcare technology management (HTM) teams. The platform integrates with hospital ERP and CMMS systems, connects users to a network of more than 10,000 OEM and supplier partners, and is augmented by AI-driven asset uptime monitoring across 255,000+ connected devices and predictive analytics drawn from 3 billion+ data points. Recent additions include the SkillNet workforce intelligence capability (acquired June 2026) and Service Capabilities expansion (May 2026).
PartsSource monetizes through a combination of marketplace transaction economics and SaaS subscriptions bundled into enterprise contracts with health systems. Customer sizes range from individual hospitals to integrated delivery networks, with reported savings of $7.02 million for a single large customer indicating contract values that scale meaningfully with system size. The company is a private Ohio corporation with 251–500 employees and achieved SOC 2 Type 1 certification in 2025.
PartsSource inc. firmographics
Firmographics- Name
- PartsSource inc.
- Legal name
- PartsSource, Inc.
- Website
- https://partssource.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- PartsSource Inc. operates the largest U.S. online marketplace for medical parts and the PartsSource PRO clinical technology management platform, serving 5,000+ healthcare providers across 15,000+ clinical sites with integrated parts sourcing, asset management, and AI-driven uptime analytics.
- Ownership category
- akta.pro rank
PartsSource inc. industry classification
Industry- Product category
- Medical Parts & Healthcare Technology Management
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Business Support Services (5614)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Office Supplies, IT & Workplace Procurement Marketplaces (CRAFAHAF)
- akta.pro secondary industry
- Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)
Keywords
Where PartsSource inc. is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PartsSource inc. business model
Business model- GTM type
- B2B
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Parts Marketplace & Parts Sales: B2B online marketplace for medical device parts, consumables, and supplies. Healthcare providers purchase parts directly through the marketplace with transparent pricing and volume discounts. Revenue generated through transaction fees and margin on parts sales across 4M+ products and 10K+ OEMs and suppliers.
- PartsSource PRO Subscription: Enterprise software subscription platform providing integrated procurement workflow, visual analytics, formulary controls, and service management tools. Includes ERP/CMMS integration capabilities for streamlined operations.
- On-Demand Service & Repair: On-demand repair and service agreement capabilities through a network of 5,000+ pre-qualified service technicians. Manages approximately 60,000 service events annually. Revenue from service coordination and repair management.
- Workforce Solutions: New workforce intelligence offerings under PartsSource PRO Workforce brand, co-developed with healthcare system partners. Expands platform into workforce capability management and technician competency tracking.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual parts sold at unit pricing with volume discounts |
| Subscription | Annual | Enterprise subscription for healthcare organizations |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
PartsSource inc. product offering
Product offeringCore offering
PartsSource operates the largest online B2B marketplace for medical device parts, consumables, and on-demand repair services in the United States, combined with the PartsSource PRO enterprise SaaS platform that delivers AI-driven asset uptime monitoring, procurement workflow automation, and visual analytics for healthcare providers. The platform connects more than 5,000 healthcare providers and 15,000 clinical sites with 10,000+ OEM and supplier partners and a network of 5,000+ pre-qualified service technicians.
Product overview
PartsSource is a performance platform for clinical technology, operating as the largest online healthcare marketplace in the US. The core offering combines the PartsSource Marketplace (4M+ products, 10K+ OEM/supplier relationships) with the PartsSource PRO platform for clinical resource management. PRO provides AI-driven Asset Uptime monitoring, Visual Formulary Controls, and Supply Chain Risk Monitor as integrated modules. The platform was expanded in 2026 with the acquisition of SkillNet to add PartsSource PRO Workforce for workforce intelligence, enabling real-time technician competency tracking alongside asset and service management. The platform serves 5,000+ healthcare providers and manages 60,000+ service events annually through a network of 5,000+ on-demand service technicians.
Differentiator
Problem solved
Functional benefit
Brands
- PartsSource PRO Workforce: Workforce intelligence solution co-developed with healthcare systems to address skill gaps and improve clinical capacity.
- PartsSource PRO
- PartsSource PRO®
- PRECISION Procurement®
Products and services
- PartsSource Marketplace
- PartsSource PRO
- On-Demand Service Network
- Depot Repair Service
- PartsSource PRO Workforce
Quantifiable outcome
- 98% clinical asset uptime achieved by health systems using evidence-based HTM service model
- +5 more outcomes
Companies that use PartsSource inc.
Customer profileNamed customers29 records
Segments3 records
Ideal customer profiles2 records
PartsSource inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature5 records
PartsSource inc. partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SkillNetcoreAcquisition of SkillNet, a workforce intelligence platform for healthcare technology management that provides real-time visibility into technician competencies and workforce capabilities. Expands PartsSource into workforce intelligence.
- WakeMed Health & HospitalscoreMulti-year partnership to improve clinical asset performance across WakeMed's system. WakeMed implemented the PartsSource PRO platform to unify oversight of over 38,000 devices, resulting in $7.02 million in savings and significant operational improvements.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
PartsSource inc. competitors and assessment
Company assessmentDirect peers
- Agiliti: Agiliti provides medical equipment management, rental, and clinical technology management services to US hospitals — the closest direct competitor to PartsSource's HTM and asset-uptime business, with overlapping customers and a competing service technician network.
- TriMedx: TriMedx is a healthcare technology management services company serving US hospitals with biomed service contracts, asset management, and clinical engineering — directly comparable to PartsSource's PRO service management and on-demand repair offerings.
- Crothall Healthcare: Crothall Healthcare (a Compass Group company) delivers healthcare technology management, clinical engineering, and asset management services to hospitals — directly competing with PartsSource PRO for outsourced HTM contracts at large US health systems.
Broad incumbents
- McKesson: McKesson is one of the largest US medical product distributors and increasingly a healthcare technology and services provider — a broad incumbent whose distribution scale and provider relationships overlap with PartsSource's marketplace and procurement value proposition.
- Henry Schein: Henry Schein distributes medical, dental, and healthcare technology products to providers across the US — a broad incumbent with comparable B2B distribution scale, supply-chain technology investments, and a hospital customer base that overlaps with PartsSource's.
- Cardinal Health: Cardinal Health is a major US medical product distributor with growing healthcare services and technology offerings — comparable as a broad incumbent competing for healthcare provider wallet share across procurement, supply chain, and clinical services.
- GE HealthCare: GE HealthCare is a major medical equipment OEM with a large installed base and direct service, parts, and digital offerings — competing with PartsSource both as a parts supplier and as an alternative for hospitals seeking OEM-direct service contracts.
- Siemens Healthineers: Siemens Healthineers is a global medical equipment OEM with a sizable service, parts, and digital health business — a broad incumbent that competes for service and parts spend at the same large hospital systems PartsSource serves.
Others
- Vizient: Vizient is a healthcare performance improvement and group-purchasing organization serving US hospitals and health systems — adjacent to PartsSource because it shapes hospital procurement decisions, supply-chain strategy, and HTM benchmarking that directly influence PartsSource's competitive position.
- ServiceNow: ServiceNow is the workflow/ITSM platform PartsSource integrates with for CMMS and ticketing; comparable as an enabling technology peer whose healthcare workflows and partnership economics shape PartsSource's enterprise integration story and roadmap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
PartsSource inc. social profiles
Digital presencePartsSource inc. compliance and trust
Trust signalCompliance7 records
PartsSource inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
PartsSource inc. leadership team
Management profileNumber of profiles
Profiles5 records
PartsSource inc. subsidiaries and ownership
Company hierarchySubsidiaries3 records
PartsSource inc. funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PartsSource inc. M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PartsSource inc.
What does PartsSource inc. do?
PartsSource operates the largest online B2B marketplace for medical device parts, consumables, and on-demand repair services in the United States, combined with the PartsSource PRO enterprise SaaS platform that delivers AI-driven asset uptime monitoring, procurement workflow automation, and visual analytics for healthcare providers. The platform connects more than 5,000 healthcare providers and 15,000 clinical sites with 10,000+ OEM and supplier partners and a network of 5,000+ pre-qualified service technicians.
Is PartsSource inc. a public or private company?
PartsSource inc. is a private company. It is classified as venture growth investor backed and is currently operating.
When was PartsSource inc. founded?
PartsSource inc. was founded in 2001. It employs 251 to 500 people.
Where is PartsSource inc. based?
PartsSource inc. is headquartered in Cleveland, United States, in the North America region.
How does PartsSource inc. make money?
Four revenue lines are on record. Parts Marketplace & Parts Sales are the primary driver. The others are partsSource PRO Subscription, on-Demand Service & Repair and workforce Solutions.
Who are PartsSource inc.'s main competitors?
Direct peers on record are Agiliti, TriMedx and Crothall Healthcare. Broad incumbents are McKesson, Henry Schein, Cardinal Health, GE HealthCare and Siemens Healthineers. Others are Vizient and ServiceNow.
Does PartsSource inc. have an API?
No public API is recorded for PartsSource inc..
What industry is PartsSource inc. in?
PartsSource inc.'s product category is Medical Parts & Healthcare Technology Management. Its primary akta.pro industry code is CRAFAHAF, Office Supplies, IT & Workplace Procurement Marketplaces, with a secondary code of CRAOAHAF, Durable Medical Equipment (DME) & Home Health Distribution. Its NAICS code is 81121 and its SIC code is 5047.