The City Mission

What The City Mission does

The City Mission is a Cleveland-based 501(c)(3) nonprofit, founded in 1910, that operates a continuum of care for individuals and families experiencing homelessness and crisis. Its service platform is delivered through three facilities: Crossroads Men's Crisis Center, Laura's Home Women's Crisis Center, and Rothstein Village Transitional Housing, providing shelter, meals, case management, workforce development, housing navigation, and Christ-centered restorative programming. In 2025, the organization reported 1,169 people served, 132,617 meals, and 76,950 nights of shelter; it states that 81.2 cents of every donated dollar is directed to resident care.

The organization is funded entirely by private donations; it does not accept government funding. Revenue streams span individual one-time gifts, tiered monthly Hope Partners ($25–$125/month), corporate sponsorships and workplace giving (Allied Witan, PNC, Union Home Mortgage, CFNA, Cleveland Clinic, others), legacy/bequest giving through the Legacy Society, donor-advised funds, and in-kind material donations. Distribution is regional (Cleveland/Midwest) through the three physical facilities, a 211 Cleveland referral partnership, and church partner networks.

Leadership is provided by CEO Linda Uveges, with governance supported by an Associate Board of emerging civic leaders and the Rise Women's Philanthropy Initiative (founded 2021), a vehicle for pooling women's philanthropic capital toward capital projects such as the Laura's Home elevator renovation completed in 2025. The City Mission does not develop, license, or sell technology products; its competitive position is rooted in 115 years of community presence, embedded church and corporate relationships, and a fully donor-funded operating model that allows programmatic flexibility independent of public-sector funding cycles.

Name

The City Mission

Legal name

The City Mission

Website

https://thecitymission.org

Company type

Private

Founded year

1910

Operating status

Operating

Headcount range

101–250 employees

Short description

The City Mission is a Cleveland-based 501(c)(3) nonprofit founded in 1910 that operates three facilities—Crossroads Men's Crisis Center, Laura's Home Women's Crisis Center, and Rothstein Village Transitional Housing—delivering shelter, meals, and case management to men, women, and children experiencing homelessness, funded entirely by private donations.

Ownership category

akta.pro rank

Product category

Homeless Shelter Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Homeless shelter services
• Crisis intervention
• Transitional housing
• Faith-based charity
• Social services nonprofit

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Private Donations: The City Mission is funded entirely by private donations from individuals. 81.2 cents of every dollar donated goes directly to resident care. They do not accept government funding.
2. Monthly Giving (Hope Partners): Recurring monthly donations from donors, with tiered giving levels from $25 to $125 per month providing various levels of meals, shelter, and programming support.
3. Corporate Giving & Sponsorships: Corporate partners provide financial sponsorships, grants, employee volunteer programs, in-kind donations, workplace giving, employer matching gifts, and cause-related marketing partnerships.
4. Legacy Giving: Bequests and estate planned gifts through the Legacy Society, allowing donors to include The City Mission in their wills or trusts.
5. Stock Donations: Donors can contribute appreciated securities directly, potentially avoiding capital gains taxes while receiving a charitable deduction.
6. Donor Advised Funds (DAF): Donors recommend grants from their DAF accounts to The City Mission using Federal EIN 34-0760586.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The City Mission provides emergency shelter, meals, case management, workforce development, and transitional housing to men, women, and children experiencing homelessness in Cleveland, Ohio. It operates three wholly-owned facility programs—Crossroads Men's Crisis Center, Laura's Home Women's Crisis Center, and Rothstein Village Transitional Housing—delivering a Christ-centered continuum of care from crisis intervention through long-term stability. All services are provided free of charge and funded entirely by private donations.

Product overview

The City Mission is a single, unified charitable ministry offering a continuum of homeless shelter and crisis intervention services. Its core programs include Crossroads Men's Crisis Center, Laura's Home Women's Crisis Center, and Rothstein Village Transitional Housing, along with associated volunteer, donation, and corporate partnership programs.

Differentiator

Problem solved

Functional benefit

Brands

• Crossroads Men's Crisis Center: Men's crisis center providing shelter, meals, workforce programs, and recovery support services
• Laura's Home Women's Crisis Center
• Rothstein Village Transitional Housing
• Rise Women's Philanthropy Initiative
• Associate Board
• Elevate: Lifting Stories of Hope Gala
• Running with a Mission

Products and services

• Crossroads Men's Crisis Center Emergency shelter, meals, case management, workforce development, and recovery support services for men experiencing homelessness in Cleveland. Provided free of charge.
• Laura's Home Women's Crisis Center Emergency shelter, meals, case management, childcare, parenting support, and family stabilization programming for mothers with children and single women in crisis. Provided free of charge.
• Rothstein Village Transitional Housing Transitional housing with 16 units providing longer-term accommodation, employment support, life skills training, and budget counseling for families working toward permanent, stable housing. Provided free of charge.
• Hope Partner Monthly Giving Monthly recurring giving program with tiered donation levels ($25–$125/month) that fund shelter operations, meals, and resident care programming.
• Corporate Giving Program Corporate partnership offering financial sponsorships, employee volunteer programs, in-kind donations, workplace giving, employer matching gifts, and cause-related marketing opportunities.
• Rise Women's Philanthropy Initiative Community of women that unites philanthropic resources to support Laura's Home through annual capital project votes (elevator renovation, dining room renovation, transitional housing furnishings).
• Legacy Society (Legacy Giving) Planned giving program that allows donors to include The City Mission in their wills, trusts, or estate plans through bequests.
• Donor Advised Funds (DAF) Giving Tax-advantaged giving channel allowing donors to recommend grants to The City Mission from their donor-advised fund accounts using Federal EIN 34-0760586.

Quantifiable outcome

• 81.2% of every dollar goes directly to resident care
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Allied Witan CompanycoreStrategic or Co-development Partner · 1 January 2026Allied Witan Company is The City Mission's first-ever Annual Sponsor, providing significant financial support to help provide shelter, guidance, and programs that empower individuals and families to rebuild their lives.
• PNC BankminorGTM or Marketing PartnerPNC Bank supports The City Mission through their Grow-Up Great program, unlocking grants through collective volunteer hours serving children ages birth to 5 years old at Laura's Home.
• Credit First National Association (CFNA)minorGTM or Marketing PartnerCFNA supports The City Mission through corporate foundation grants and material gift donations.
• Union Home MortgageminorGTM or Marketing PartnerUnion Home Mortgage provides volunteer hours at Laura's Home and corporate grants supporting Rothstein Village Transitional Housing.
• Church Partners NetworkcoreStrategic or Co-development PartnerThe organization was founded in 1910 to be the downtown arm of the church. Churches partner through volunteering, sponsoring events, hosting donation drives, prayer partnerships, and financial giving.
• Cleveland ClinicminorGTM or Marketing Partner2026 Elevate Gala sponsor supporting The City Mission's programs for men, women, and children in crisis.
• Gala Corporate Sponsors (Cleveland Vicon, Jackie Rothstein, Joe & Esther Campanella, Guardians, Oswald, AON, Habitat for Humanity, United Healthcare, McDonald Hopkins, Ordnance Technology, UBS, Jones Day, Fred and Lena Koury, DataServ, EMC IT, Caliber)minorGTM or Marketing PartnerMultiple corporate sponsors supporting the 2026 Elevate Gala dinner, auctions, and programs featuring the transformational ministry at The Mission.
• Associate BoardcoreStrategic or Co-development PartnerCleveland's emerging civic and business leaders who advance programming, promotion, and development efforts including the annual Running with a Mission race. Current members include leaders from Giant Eagle, Sherwin-Williams, Ameriprise Financial, KeyBank, and Cleveland Clinic.
• Rise Women's Philanthropy Initiative MemberscoreStrategic or Co-development PartnerA community of diverse women founded in 2021 who unite philanthropic resources to support Laura's Home. Members vote annually on capital projects including elevator renovation, dining room renovation, and transitional housing furnishings.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• YWCA of Greater Cleveland: Cleveland-area nonprofit serving women and families in crisis with shelter, advocacy, and supportive services — directly comparable to Laura's Home Women's Crisis Center's mission and geography.
• Family Promise: National nonprofit focused specifically on families experiencing homelessness, providing shelter, prevention, and stabilization programs — closely aligned with Laura's Home and Rothstein Village's family-serving mission.
• FrontLine Service: Cleveland-based provider of homeless services, mental health crisis response, and supportive housing — competes for the same donor base and serves overlapping populations in the same region.
• Lutheran Metropolitan Ministry: Cleveland-area faith-based nonprofit offering shelter, supportive housing, reentry services, and workforce development — overlapping service lines and target populations in the same geography.
• Salvation Army: Operates emergency shelters, transitional housing, and holistic faith-based social services across the U.S. The closest analog in mission and operating model, including workforce development and case management for people experiencing homelessness.
• Catholic Charities Diocese of Cleveland: Faith-based social services organization operating in the same Cleveland market, providing emergency assistance, housing support, and case management to people experiencing crisis and homelessness.
• Volunteers of America: National nonprofit providing housing, shelter, and human services including emergency shelters, transitional housing, and workforce programs — directly comparable service mix targeting similar populations in crisis.

Broad incumbents

• National Church Residences: Faith-based nonprofit operating affordable housing, senior housing, and supportive housing across multiple states — broader portfolio but overlapping mission of housing stability for vulnerable populations.

Others

• Northeast Ohio Coalition for the Homeless: Regional advocacy and policy organization serving the same population in the same Cleveland geography — ecosystem participant influencing funding, policy, and referral flows relevant to The City Mission's operations.
• Habitat for Humanity of Greater Cleveland: Existing partner of The City Mission that addresses housing affordability through homebuilding and repair in the same Cleveland market — adjacent mission (housing stability) with complementary rather than overlapping service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/TheCityMission10
• Facebookfacebook.com/thecitymission
• LinkedInlinkedin.com/company/306142/admin/feed/posts
• Instagraminstagram.com/thecitymission
• Xx.com/thecitymission

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City Mission