Intermountain Healthcare

What Intermountain Healthcare does

Intermountain Health is a nonprofit, vertically integrated health system headquartered in Salt Lake City, Utah, that operates 34 hospitals and 400+ clinics across six Western states (Utah, Idaho, Nevada, Colorado, Montana, and Wyoming) with approximately 68,000 caregivers and 10,000+ physicians. Following the 2021 merger with SCL Health, it rebranded from Intermountain Healthcare to Intermountain Health and serves roughly 1 million lives through its Select Health insurance division, including 5-star Medicare Advantage plans marketed directly to consumers. Service lines span children's health (Primary Children's Hospital, ranked in all 11 U.S. News pediatric specialties), women's health, senior care, primary care, behavioral health, oncology research, and virtual care delivered through the Connect Care platform and the Epic MyChart patient portal.

Revenue is generated across four primary streams: direct healthcare services from hospital and clinic operations, subscription-based membership premiums via Select Health, usage-based virtual care delivered through Connect Care, and ancillary services including diagnostic imaging, behavioral health, and specialty pharmacy. The operating model combines owned physical infrastructure, payer-provider integration, and a growing digital layer; ancillary supply chain, EMS, and shared-services operations are consolidated at a 92,000 sq ft Consolidated Services Center in Billings, Montana. Pricing varies by service and insurance coverage, with a documented financial assistance program extending up to 500% of the Federal Poverty Level and a $0-premium Medicare Advantage product in Nevada.

The technology stack pairs Epic MyChart (with cross-system record linkage via Care Everywhere) for patient engagement and integration with an expanding portfolio of AI-embedded clinical and operational tools: Microsoft-powered ambient clinical documentation (27% reduction in note time), Perimeter Medical Imaging AI's S-Series OCT intraoperative imaging, Vista AI automated MRI scanning, Foundation Health PAIGE AI pharmacy automation, Sensorum Health home sensors for senior care, and Canary Speech voice biomarkers for multiple sclerosis detection. The system is also commercializing certain internally developed analytics — notably a proprietary behavioral health risk model licensed to NeuroFlow for national deployment — and operates Intermountain Ventures, a strategic CVC with investments in AI and healthcare workforce companies including Stepful, Vista AI, Vori Health, and Foundation Health.

Name

Intermountain Healthcare

Legal name

Intermountain Health

Website

https://intermountainhealthcare.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Intermountain Health is a nonprofit, vertically integrated health system operating 34 hospitals and 400+ clinics across six Western U.S. states, serving roughly 1 million insured lives through its Select Health plan alongside direct care, virtual care, and clinical AI deployments.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Delivery Services

NAICS

Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623)

SIC

Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Hospital healthcare services
• Integrated health system
• Virtual care telehealth
• Health insurance plans
• Pediatric specialty care

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services: Revenue from 34 hospitals, 400+ clinics, and medical groups providing direct patient care including emergency services, surgical procedures, diagnostic imaging, maternity services, and specialty care.
2. Select Health Insurance: Revenue from Select Health, Intermountain's health plan division offering Medicare Advantage plans, individual plans, and employer-sponsored coverage to approximately 1 million+ members.
3. Virtual Care/Telehealth: Revenue from telehealth services including urgent care video visits, scheduled specialty consults, e-visits, and on-demand services with prescription delivery.
4. Diagnostic Imaging Services: Revenue from integrated imaging services following acquisition of Steinberg Diagnostic Medical Imaging (12 outpatient imaging centers, 550 employees, 30 radiologists) in Las Vegas.
5. Behavioral Health Services: Revenue from expanded behavioral health services including access centers, inpatient psychiatric care, and crisis intervention at multiple hospital locations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Intermountain Healthcare is a nonprofit integrated health system operating 34 hospitals and 400+ clinics across Utah, Idaho, Nevada, Colorado, Montana, and Wyoming, providing comprehensive acute, primary, specialty, and virtual care to over one million patients. The system also operates Select Health, a health insurance division offering Medicare Advantage and commercial plans, and delivers virtual care through the Connect Care platform. It supports clinical research including Phase I oncology trials, advanced imaging, AI-enabled clinical documentation, and behavioral health integration models.

Product overview

Intermountain Health is a nonprofit health system operating as a unified platform comprising 34 hospitals, 400+ clinics, a medical group, and Select Health insurance plan across six U.S. states. The core patient-facing digital products include Connect Care virtual care platform (offering video visits, e-visits, and on-demand services) and MyChart patient portal (powered by Epic) for record access and care coordination. Specialty service lines span Children's Health (with Primary Children's Hospital ranked in all 11 pediatric specialties), Women's Health (gynecology, maternity, breast health), Behavioral Health (access centers, crisis services, MHI integration model), Oncology Research (Phase I trials, cellular therapies), and Senior Care (Medicare Advantage, home services). The system has expanded through acquisitions (Steinberg Diagnostic Medical Imaging) and partnerships deploying AI-powered technologies including Perimeter OCT imaging, Vista AI MRI automation, Foundation Health PAIGE AI pharmacy automation, and Microsoft AI documentation tools.

Differentiator

Problem solved

Functional benefit

Brands

• Select Health: Health insurance plan division of Intermountain Health offering Medicare Advantage and other health plans
• Intermountain Children's Health
• Connect Care

Products and services

• Intermountain Health Hospital and Clinic Network Nonprofit integrated health system comprising 34 hospitals and 400+ clinics providing comprehensive acute care, emergency services, primary care, specialty care, and diagnostic services to patients across six U.S. Western states.
• Connect Care Virtual Care Telehealth platform offering urgent care video visits, scheduled specialty consults, e-visits, behavioral health, primary care, and on-demand services including prescription delivery and at-home lab draws to patients.
• Select Health Insurance Plans Health insurance plans including $0-premium 5-star rated Medicare Advantage plans, individual and family plans, and employer-sponsored coverage serving approximately 1 million members across Nevada, Utah, and other states.
• Intermountain Children's Health (Primary Children's Hospital) Pediatric care network providing pediatric primary care, specialty care, behavioral health, brain and spine care, cancer care, heart care, orthopedics, and transplant services through Primary Children's Hospital and affiliated locations.
• Women's Health Services Comprehensive women's health services including gynecology, breast health, pregnancy and maternity care, labor and delivery, breastfeeding support, maternal mental health, and low-intervention birth options across all life stages.
• Primary Care Services Primary care services including family medicine, internal medicine, pediatric primary care, senior primary care, and urgent care delivered through clinics and virtual care options.
• Behavioral Health Services Mental health and behavioral health services including behavioral health access centers, crisis walk-in access, inpatient psychiatric care, outpatient therapy, addiction services, and integration with primary care through the Mental Health Integration (MHI) model.
• Senior Care Services Specialized senior care including senior primary care, Medicare Advantage plan partnerships in Nevada, pharmacy home delivery, hospice care, palliative care, home services, fall prevention, and advance care planning.
• Oncology Research and Treatment Program Comprehensive oncology program including radiation, medical, and surgical oncology plus an expanded research program with 250% growth in active cancer trials since 2023, including radioligand therapies, cellular therapies, Phase I clinical trials, and first-in-human trials adapting CAR T-cell and bispecific antibody therapies.
• Steinberg Diagnostic Medical Imaging (SDMI) Outpatient diagnostic imaging services operating 12 imaging centers across Las Vegas Valley with 30 radiologists, providing MRI, CT, and other diagnostic imaging to southern Nevada patients.
• Alta View Hospital Behavioral Health Center New 56-bed behavioral health facility at Alta View Hospital in Sandy, Utah featuring specialized units including Maternal Mental Health Unit, crisis walk-in access, and medical withdrawal management.

Quantifiable outcome

• 27% reduction in time spent on notes per appointment through AI documentation
• +6 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability12 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Larry H. Miller Utah Summer GamescoreGTM or Marketing Partner · 5 June 2026Intermountain named Official Health Partner and Medical Provider for the 40th anniversary Games in 2026, providing on-site athletic training and sports medicine support.
• Smith Entertainment GroupcoreStrategic or Co-development Partner · 13 May 2026Landmark partnership to develop 60,000 sq ft sports performance center adjacent to Utah Jazz and Utah Mammoth practice facilities in Sandy, Utah, opening 2028. Intermountain becomes official healthcare partner for both teams starting July 1, 2026.
• MicrosoftcoreTechnology or Integration · 30 April 2026Partnership to deploy Microsoft AI-powered clinical documentation technology reducing clinician burnout with 27% reduction in time spent on notes.
• Smith Entertainment Group / Select HealthcoreGTM or Marketing Partner · 30 March 2026Select Health (Intermountain's insurance division) becomes exclusive health insurance provider for Utah Jazz and Utah Mammoth as part of Smith Entertainment Group partnership.
• Sensorum HealthcoreStrategic or Co-development Partner · 10 March 2026Expanded partnership to provide proactive care for older adults with multiple health conditions in Southern Nevada using real-time home-based sensor technology. Builds on successful Utah program showing 34% hospital admission reduction.
• Canary SpeechminorStrategic or Co-development Partner · 10 February 2026First IRB-approved study using vocal biomarkers to identify Multiple Sclerosis, led by Dr. Timothy West at Salt Lake Clinic. Study tests AI-driven algorithms analyzing voice samples for early MS detection.
• Steinberg Diagnostic Medical Imaging (SDMI)coreTechnology or Integration · 23 January 2026Acquisition of SDMI (12 outpatient imaging centers, 550 employees, 30 radiologists) to enhance diagnostic imaging capacity and coordinated care in southern Nevada.
• Perimeter Medical Imaging AIcoreTechnology or Integration · 8 January 2026Systemwide agreement to deploy S-Series OCT imaging technology for real-time tissue visualization in operating rooms at LDS Hospital and American Fork Hospital, expandable to all 34 hospitals.
• Testmate HealthminorStrategic or Co-development Partner · 15 December 2025Strategic partnership to expand access to rapid molecular STI tests targeting 80% of undiagnosed chlamydia and gonorrhea infections, particularly in underserved populations.
• Alignment Health PlancoreGTM or Marketing Partner · 14 October 2025Launch of $0-premium, 5-star Medicare Advantage plan in Clark County, Nevada for seniors, combining Alignment's plan with Intermountain's provider network.
• Southern Utah University AthleticsminorGTM or Marketing Partner · 12 August 2025Partnership providing SUU student-athletes access to sports medicine and orthopedic experts while expanding community health initiatives in Iron County.
• Foundation HealthcoreTechnology or Integration · 30 July 2025Deployment of PAIGE AI platform to automate patient outreach, SMS messaging, refill reminders, benefits verification, and medication onboarding at specialty pharmacy serving 14,000+ patients.
• NeuroFlowcoreTechnology or Integration · 7 January 2025NeuroFlow acquired Intermountain Health's proprietary behavioral health analytics model for national deployment to enhance behavioral health identification and patient outcomes.

Scale indicators12 records

Recent moves12 records

Expansion highlights6 records

Broad incumbents

• Atrium Health (Advocate Health): Recently merged nonprofit system with 70+ hospitals across Southeast and Midwest. Comparable scale, similar merger-driven growth strategy (SCL Health comparable), and nonprofit integrated delivery approach. Represents similar post-merger integration challenges.
• UPMC (University of Pittsburgh Medical Center): Large integrated payer-provider health system with 40+ hospitals and UPMC Health Plan serving 4M+ members. Closest comparable peer in terms of integrated insurance + delivery model at scale. Highly relevant for benchmarking payer-provider economics.
• HCA Healthcare: Largest US for-profit hospital operator with 190+ hospitals. Direct geographic competitor in Mountain West states (Colorado, Nevada, Utah). Provides for-profit benchmark and competitive constraint on Intermountain's market position, despite differing ownership structure.
• Kaiser Permanente: Largest US integrated payer-provider nonprofit with 39 hospitals and 12.5M health plan members. Defines the gold standard for integrated payer-provider model that Intermountain aspires to emulate. Closest strategic comparable on vertical integration.
• Trinity Health: Large Catholic nonprofit health system with 90+ hospitals across 25 states. Comparable in scale, faith-based nonprofit governance, multi-state integration model, and integrated payer-provider ambitions.
• Providence Health: Large nonprofit Catholic health system operating 50+ hospitals across Western US. Direct competitor in Mountain West geographies (especially Montana and Washington-adjacent markets). Comparable scale, nonprofit structure, and integrated payer-provider strategy through Providence Health Plan.
• Ascension Health: Large Catholic nonprofit health system operating 140+ hospitals across 19 states. Comparable in scale, nonprofit structure, multi-state footprint, and integrated delivery model. Demonstrates similar capital and operational constraints of large nonprofit systems.
• AdventHealth: Large nonprofit health system operating 50+ hospitals across multiple US states. Comparable in scale, faith-based nonprofit structure, integrated delivery model, and commitment to community benefit. Closest peer by size and operating philosophy.
• Baylor Scott & White Health: Largest nonprofit healthcare system in Texas with 50+ hospitals and integrated health plan. Comparable in scale, nonprofit structure, integrated payer-provider model through Baylor Scott & White Health Plan, and aggressive growth strategy.
• CommonSpirit Health: One of the largest US nonprofit health systems with 140+ hospitals. Directly competes in Mountain West states (Colorado, Nevada) and operates under similar value-based care and integrated delivery strategy. Comparable scale, geographic footprint overlap, and community-benefit nonprofit structure.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Intermountain
• Facebookfacebook.com/Intermountain
• LinkedInlinkedin.com/company/164414

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments20 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intermountain Healthcare