Wichita Family Crisis Centre

What Wichita Family Crisis Centre does

Wichita Family Crisis Centre (WFCC) is a 501(c)(3) nonprofit organization headquartered in Wichita, Kansas, that has provided domestic violence and human trafficking survivor services for over a century since its founding as a YWCA chapter in 1907. Operating under its current name since a 2016 rebranding from YWCA Wichita, the organization runs a 24/7 crisis hotline (316.267.SAFE), emergency shelter (recently tripled from 8 to 24 rooms via a 2023 capital campaign), outreach advocacy, court and medical advocacy, children's programming using A Window Between Worlds and Love and Logic curricula, support groups, and community education on teen dating violence. Service delivery is staffed by a small team of approximately 10-15 full-time staff plus part-time shelter advocates, extended through a second location in Winfield serving Sumner and Cowley Counties.

The organization's revenue model is grant- and donation-driven rather than transactional: services are provided free of charge to all survivors, with funding sourced from individual donations, corporate sponsorships, fundraising events (notably the annual Hope Gala, which raised over $420,000 in 2026, and the Day of Giving campaign), federal and state grants (including a $420,000 federal COVID-19 grant), community-rewards programs (e.g., Dillon's Plus Card), and in-kind donations through wish-list programs. Technology footprint is minimal and operational only—a website, NeonCRM donation processing, Constant Contact email, and standard social media—rather than constituting a proprietary product or platform.

WFCC operates within a referral ecosystem that includes the Wichita Police Department, Sedgwick County Sheriff's Office, Wichita Area Sexual Assault Center, Harbor House (Catholic Charities), Stepstone, schools, hospitals, and corporate funders such as Cargill, Bank of America, and Blue Cross Blue Shield of Kansas. As the only dedicated DV shelter in the Wichita area, WFCC faces structural demand-supply imbalance: demand grew 60% in the prior 12 months while 221 requests for DV services go unmet daily across Kansas. Strategic priorities evident in the data are facility and capacity expansion (recently completed), deepening referral partnerships, and broadening fundraising channels.

Name

Wichita Family Crisis Centre

Legal name

Wichita Family Crisis Center

Website

https://wichitafamilycrisiscenter.org

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

11–50 employees

Short description

Wichita Family Crisis Centre is a 501(c)(3) nonprofit in Wichita, Kansas providing free 24/7 shelter, crisis hotline, and advocacy services to domestic violence and human trafficking survivors across south-central Kansas, funded primarily through donations, fundraising events, and government grants.

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter & Advocacy Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Child and Youth Services (624110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Domestic violence services
• Crisis hotline support
• Emergency shelter services
• Survivor advocacy programs
• Community violence prevention

Headquarters

HQ city

Wichita

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Individual donations, corporate sponsorships, and proceeds from fundraising events including Hope Gala, Bitchy Bingo events, and Day of Giving campaign. Donations accepted online through Neoncrm platform and in-kind donations of clothing, hygiene items, food, and household goods.
2. Government Grants: Federal and state government grants including a $420,000 federal COVID-19 grant used for facility expansion. Annual operating budget of just over $1 million.
3. Community Rewards Programs: Dillon's grocery store community rewards program where registered Plus Cards donate a percentage of purchases to the organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Wichita Family Crisis Center provides free, confidential emergency shelter and comprehensive advocacy services for survivors of domestic violence, sexual exploitation, and human trafficking in south-central Kansas. Core offerings include 24/7 crisis hotline access, emergency shelter, safety planning, court and medical advocacy, children's programming, support groups, and community education and prevention programs.

Product overview

Wichita Family Crisis Centre operates as a single, unified nonprofit service organization providing comprehensive domestic violence and human trafficking support services, not a technology platform or software product. The organization offers emergency shelter, 24/7 crisis hotline, outreach advocacy, court and medical advocacy, children's programming, education/prevention programs, and support groups. The service portfolio is delivered directly by staff and volunteers without a modular software architecture. Additionally, the organization runs fundraising programs including the annual Hope Gala, Day of Giving campaigns, Guardian Angel volunteer program, and Youth Advisory Council.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Shelter Services 24-hour confidential emergency shelter for domestic violence survivors, accessed through the crisis hotline, providing immediate crisis intervention, safety planning, and access to referral services.
• Crisis Hotline 24/7 crisis hotline providing immediate crisis intervention (316.267.SAFE for Sedgwick County; 620-229-7233 for Sumner and Cowley County) and access to emergency services.
• Outreach Services Community-based advocacy for domestic violence victims who may not need shelter, including needs assessment, lethality risk evaluation, comprehensive safety planning, support groups, and educational classes. Available Monday–Friday 8am–5pm.
• Education and Prevention Programs Community education on domestic violence dynamics, professional training, school programs on dating violence and healthy relationships, and participation in community events and health fairs.
• Children's Programming Care, recreation, and trauma support for children exposed to domestic violence using the A Window Between Worlds and Love and Logic curriculum to reduce risk factors and encourage healthy relationship understanding.
• Court Advocacy Advocacy support for survivors navigating the legal court system and accessing protective orders.
• Medical Advocacy On-site advocacy at medical and mental health facilities providing support and assistance to survivors accessing domestic violence-related services.
• Teen Dating Violence Presentations Educational presentations delivered to schools and community partners on teen dating violence, including a Teen and Young Adult Resource Guide.
• Support Groups Virtual and in-person support groups including adult support group, children's support group for shelter clients, and weekly support group in Sedgwick County Jail.

Quantifiable outcome

• 4,020 victims and children served annually through Hope Gala funding
• +5 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Dillon's Grocery StoreminorChannel Partner/ Reseller/ DistributorCommunity rewards program allowing customers to link Plus Cards to donate a percentage of purchases to WFCC.
• Wichita Police DepartmentcoreStrategic or Co-development PartnerBoard member Lieutenant Tammy Dondlinger and Chief Joseph Sullivan from Wichita Police Department provide law enforcement coordination and referral services for domestic violence survivors.
• Sedgwick County Sheriff's OfficecoreStrategic or Co-development PartnerCoordinates protective order services and provides weekly support group in Sedgwick County Jail.
• Wichita Area Sexual Assault CentercoreStrategic or Co-development PartnerReferral partner for comprehensive sexual and domestic violence services in Wichita.
• Harbor House (Catholic Charities Wichita)coreStrategic or Co-development PartnerReferral partner for additional shelter and support services.
• StepstonecoreStrategic or Co-development PartnerReferral partner for comprehensive domestic violence services.
• Guardian AngelsminorChannel Partner/ Reseller/ DistributorVolunteer group of over 75 women organized over 7 years that supports WFCC through donation drives, events for shelter clients, and community awareness.

Scale indicators18 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Harbor House (Catholic Charities Wichita): Operates a domestic violence shelter and additional support services in Wichita, and is an explicit referral partner of WFCC. Directly comparable in geography, service mix (shelter + advocacy), and target population.
• Stepstone: Provides comprehensive domestic violence services in the Wichita region and is a named referral partner of WFCC. Directly comparable in mission, geography, and service portfolio.
• Wichita Area Sexual Assault Center: Adjacent sexual and domestic violence service provider in Wichita, listed as a mutual referral partner of WFCC. Comparable target population and service model, with overlapping crisis intervention and advocacy services.
• The Willow Domestic Violence Center: Regional domestic violence center providing shelter, advocacy, and education in a comparable mid-size U.S. market. Useful as a comparable mid-sized regional DV shelter benchmark for operating model and scale.

Regional players

• Rose Brooks Center: Large domestic violence shelter and service provider based in Kansas City, MO. Comparable comprehensive service model (shelter, advocacy, children's programming, education) but serves a different metropolitan area; useful as a regional benchmark for scale and programming depth.
• Safehome: Domestic violence shelter and services organization serving the Kansas City metro. Comparable mission and service mix to WFCC, operating in a different Kansas/Missouri region but illustrating a larger-scale regional DV shelter model.

Broad incumbents

• Kansas Coalition Against Sexual and Domestic Violence (KCSDV): Statewide coalition providing training, advocacy, and funding coordination for Kansas DV/SA programs including WFCC. Not a direct service peer, but the umbrella organization that channels state and federal grant funding to organizations like WFCC and sets programmatic standards.
• National Domestic Violence Hotline: National 24/7 crisis hotline and resource referral service. WFCC's local 24/7 hotline (316.267.SAFE) operates a parallel model at the community level; the Hotline represents the national-scale reference point for crisis-line operations and federal funding flows.
• YWCA USA: National YWCA network of which WFCC was a chartered member from 1907 until rebranding in 2016. Operates domestic violence shelters, advocacy, and racial justice programming across the country; WFCC's historical parent organization and a comparable mission-driven nonprofit peer.

Emerging players

• Hope Center (Wichita): Wichita-based nonprofit providing related services to survivors of human trafficking and sexual exploitation — areas where WFCC also serves clients. Adjacent mission and shared geography, providing referral overlap but with a narrower service focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/wichitafcc
• Facebookfacebook.com/WichitaFamilyCrisisCenter
• Instagraminstagram.com/wichitafamilycrisiscenter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wichita Family Crisis Centre