Incident Response Technologies

What Incident Response Technologies does

Incident Response Technologies, operating commercially as Omnigo, is a privately held US software company founded in 2005 and headquartered in Greenwood Village, Colorado. It builds cloud-based incident command and planning software for public safety and security operations, with its flagship product, the Command and Planning Solution, providing centralized pre-plans, real-time command center capabilities, mobile-accessible response checklists, and a multi-layered command board map integrating deployed-resource locations, traffic, weather, and streaming CCTV footage. The company also maintains a dedicated casino-surveillance sub-brand, iTrak, and has integrated facial recognition technology for identifying self-excluded patrons in gaming environments.

The platform is sold enterprise-wide via a consultative, demo-driven sales motion with quote-based, multi-year contracts. Omnigo serves eight vertical markets — Public Safety (primary), Healthcare, Education, Gaming, Hospitality, Corporate, Courts, and Attorneys Offices — tailoring the same underlying incident-management framework to each sector's workflows. Differentiators cited include unlimited configurable information layers on the command map, real-time plan updates during events and debriefs, and integrations with CCTV, traffic, and weather data feeds through a published technology partner program.

Omnigo's disclosed funding history is modest: $150,000 from Lighter Capital in October 2016 and $1.2 million led by Innosphere Fund and Innosphere Ventures with Stout Street Capital participation in January 2018. The company reports an employee headcount band of 11–50 and does not disclose revenue, pricing, or customer counts, reflecting a privately held operating posture with limited public financial visibility.

Name

Incident Response Technologies

Legal name

Omnigo

Website

https://irtsoftware.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Incident Response Technologies (Omnigo) is a US-based software company providing cloud-based incident command and planning software, alongside its iTrak casino-surveillance product, to public safety, healthcare, education, gaming, hospitality, corporate, court, and attorney-office customers.

Ownership category

akta.pro rank

Product category

Public Safety Incident Management Software

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDADAGAF

Incident Response & Case Management

Hardware, Technology & Telecom/Cybersecurity/Security Operations & Threat Intelligence (SIEM/SOAR/UEBA)

SECONDARYEDALAEAD

Emergency Management & Incident Command (EOC/ICS)

Education/Student Services & Campus Operations/Campus Safety, Security & Emergency Management

SECONDARYEDAEACAD

Emergency Management & Incident Command Planning (EOP, ICS)

Education/Education Facilities & Support Services/Security, Safety & Emergency Preparedness Services (Campus Security, Access Control)

Keywords

• Incident management software
• Command and control software
• Public safety solutions
• Casino surveillance software
• Emergency response planning

Headquarters

HQ city

Greenwood Village

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Software Licenses/Subscriptions: Omnigo appears to offer enterprise software solutions for incident command and planning, likely sold as subscriptions or licenses to government agencies, educational institutions, healthcare facilities, casinos, hospitality businesses, and corporate enterprises. The enterprise-focused sales motion with 'Request a Demo' CTAs suggests a consultative sales approach with custom pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Incident Response Technologies (Omnigo) sells a centralized, cloud-based incident command and planning platform that enables organizations to mobilize teams and coordinate responses around scheduled events or incidents using pre-plans, real-time command center mapping, and mobile-accessible response checklists. The platform integrates live CCTV footage, traffic conditions, weather data, and resource location tracking into a multi-layered command board for incident commanders. The company also offers the iTrak sub-brand for casino security surveillance, including facial recognition for safeguarding self-excluded patrons.

Product overview

Omnigo (Incident Response Technologies) offers a unified platform with Command and Planning as its core solution for incident response and event management. The platform provides centralized pre-plans and real-time command center capabilities that enable incident commanders and responders to coordinate efforts around scheduled events or incidents. The solution integrates mobile-accessible response checklists, resource tracking, real-time location information, and multi-layered command board mapping to provide comprehensive situational awareness during incident response.

Differentiator

Problem solved

Functional benefit

Brands

• iTrak: Casino security surveillance software for the gaming industry
• Command and Planning Solution

Products and services

• Command and Planning Solution A centralized, cloud-based incident command and planning solution that enables mobilization and coordination of teams around scheduled events or incident response. Features include centralized pre-plans, mobile-accessible response checklists, real-time command board mapping with deployed resources, streaming CCTV footage, traffic and weather overlays, real-time resource status and location tracking, and live plan updates during events and at post-event debriefs. Targeted at public safety, healthcare, education, gaming, hospitality, corporate, court, and attorneys-office organizations.
• iTrak Casino security surveillance software sub-brand of Omnigo, used by gaming operators to manage surveillance operations. Documented integration with facial recognition technology for safeguarding self-excluded patrons, as deployed at Resorts World Catskills.

Quantifiable outcome

• Real-time visibility into resource status and location during incident response
• +1 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Partnerships

One partnership is on record.

• Technology Partners (Generic)unclearTechnology or IntegrationOmnigo maintains a technology partner program for integrations and interoperability. The company accepts applications for technology partnerships and has integrations with CCTV systems, facial recognition technology (as evidenced by Resorts World Catskills case study), traffic data providers, and weather services. The specific partner names are not disclosed in this source material.

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Motorola Solutions: Offers CommandCentral and other command-and-control software suites for public safety, including incident response, CAD, and real-time crime center capabilities. Comparable as a broad incumbent in the same operational software category Omnigo targets.
• Tyler Technologies (New World Public Safety): Sells enterprise public-sector software including New World Public Safety suite (CAD, RMS, mobile) for law enforcement and courts. Competes in overlapping public-safety and courts verticals.
• Axon: Public-safety technology platform spanning body cameras, digital evidence, CAD, and incident response via the Fusus acquisition. Comparable broad incumbent in adjacent incident-response workflows.
• Genetec: Unified security operations platform (Security Center, Clearance) with PSIM and incident management capabilities. Comparable in physical-security incident and surveillance software across gaming, corporate, and hospitality.
• Verint: Situational intelligence and operational software for security operations centers, with incident management and surveillance analytics. Comparable in incident-response software for physical security and corporate SOCs.
• Honeywell (Command and Control suite): Building and security operations software including incident-response and command-center capabilities for enterprise and corporate customers. Comparable in physical-security incident management.

Direct peers

• CentralSquare Technologies: Provides public-safety software suites including CAD, RMS, and incident-response modules for law enforcement, fire, and EMS. Highly comparable to Omnigo's Command and Planning solution across the same public-safety buyer.
• Mark43: Cloud-native public-safety CAD/RMS platform serving law enforcement, with strong focus on real-time incident data and mobile-first workflows. Comparable modern cloud-native public-safety software rival.
• ImageTrend: Incident reporting, ePCR, and operational software for fire, EMS, and law enforcement. Overlaps with Omnigo's Healthcare/Education emergency response and Public Safety use cases.
• ESO: Software and data platform for EMS, fire, hospitals, and trauma — including incident response and operational reporting. Comparable in serving fire/EMS incident workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/rhodiumsuite
• LinkedInlinkedin.com/company/incident-response-technologies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Incident Response Technologies