Snapask
Snapask is a Hong Kong-based EdTech platform founded in 2015 that connects Primary and Secondary students with vetted tutors via subscription-based 24/7 online tutoring, live classes, and exam preparation across 9 countries.
- Company typePrivate
- Founded2015
- HeadquartersKowloon City, Hong Kong SAR China
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Snapask does
Snapask is a Hong Kong-headquartered education technology company founded in 2015 that operates a subscription-based online tutoring platform connecting Primary and Secondary school students with vetted tutors. The platform serves learners from Primary 1 through Secondary 6 across 9 countries, with localized curriculum focus on Hong Kong DSE and international IGCSE examinations, and claims over 4 million cumulative students and 8 million questions answered on the platform. Core offerings center on 24/7 on-demand homework help via photo upload, structured live online classes, exam-focused intensive courses, and a library of over 1,000 bite-size video courses.
The platform is structured as a hub-and-spoke product portfolio: Regular Class (structured live classes), Intensive Course (targeted exam preparation), Online Tutoring / Instant Q&A (on-demand photo-based Q&A with sub-minute tutor pickup), Snapask Academy (educational content hub with study guides and exam resources), and Snapask Premium (paid subscription bundling all services). The technical stack includes iOS and Android mobile applications, a self-serve web platform, and Telegram-based classroom discussion integration. Tutor quality is enforced through a screening process that admits only 3% of applicants, and tutors are positioned as having professional exam-marking credentials.
Revenue is generated through subscription-based pricing, primarily via the Snapask Premium tier, alongside pay-as-you-go or per-course pricing for Regular Classes and Intensive Courses. The company employs a product-led growth motion with self-serve sign-up through website and mobile app, complemented by content marketing through Snapask Academy and social media. To date, Snapask has raised approximately $56.8 million in cumulative disclosed funding across seven rounds, with notable institutional investors including Asia Partners Fund Management, InterVest Co., True Corporation, Kejora Capital, and SOSV. The legal entity, Snapask (Holdings) Inc., is privately held with no disclosed parent company or public listing.
Snapask firmographics
Firmographics- Name
- Snapask
- Legal name
- Snapask (Holdings) Inc.
- Website
- https://snapask.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Snapask is a Hong Kong-based EdTech platform founded in 2015 that connects Primary and Secondary students with vetted tutors via subscription-based 24/7 online tutoring, live classes, and exam preparation across 9 countries.
- Ownership category
- akta.pro rank
Snapask industry classification
Industry- Product category
- Online K-12 Tutoring
- NAICS
- Exam Preparation and Tutoring (611691)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Note-Taking, Reading & Comprehension Strategies (EDANADAC)
- akta.pro secondary industry
- Project-Based Learning & Presentation Coaching (EDANADAH)
Keywords
Where Snapask is headquartered
LocationHeadquarters
- HQ city
- Kowloon City
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
Snapask business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Online Tutoring Services: Snapask generates revenue through subscription-based online tutoring services where students pay for access to 1-on-1 Q&A support, video courses, and exam preparation materials for Primary and Secondary students
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | — | Premium subscription for tutoring and course access |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Snapask product offering
Product offeringCore offering
Snapask operates a 24/7 online tutoring platform that connects Primary and Secondary school students with screened tutors for instant homework help via photo upload, supplemented by structured Regular Classes, exam-focused Intensive Courses (IGCSE, HKDSE), and a video course library (Snapask Academy). Students access these services through a subscription (Snapask Premium) on web and mobile apps across 9 countries, with Q&A response typically within a minute.
Product overview
Snapask is an online education platform offering a multi-product portfolio designed for Primary and Secondary students in Hong Kong and surrounding regions. The platform operates on a hub-and-spoke model with Online Tutoring (Instant Q&A) as the core 24/7 on-demand service, supplemented by structured Regular Classes and exam-focused Intensive Courses. All offerings are accessible through a unified platform, with Snapask Academy serving as the educational content hub providing supplementary video courses, study guides, and academic resources. The platform connects students with vetted tutors who have passed a rigorous screening process (only 3% acceptance rate), serving over 4 million students across 9 countries.
Differentiator
Problem solved
Functional benefit
Brands
- Snapask Academy: Educational content platform providing articles, study guides, and resources for students preparing for DSE and other exams.
Products and services
- Online Tutoring (Instant Q&A) 24/7 1-on-1 online tutoring service for Primary and Secondary school students where users snap a photo of their homework question and receive tutor help, typically within one minute, with no limit on questions asked.
- Regular Class Structured online classes providing subject support for Primary and Secondary students, with interactive classroom environments and Telegram group discussions for real-time collaboration with tutors and classmates.
- Intensive Course Exam-focused intensive preparation courses covering IGCSE Grade Booster and HKDSE programs designed to help Primary and Secondary students prepare for major public examinations.
- Snapask Academy Educational content hub featuring 1000+ bite-size video courses, study guides, DSE preparation materials, IELTS resources, and articles on study methods covering English Writing, parent guides, and school selection.
- Snapask Premium Paid subscription tier providing access to all Snapask platform features including Regular Classes, Intensive Courses, and Online Tutoring services on a recurring basis.
Quantifiable outcome
- Questions picked up within a minute - fast response time for student Q&A
- +1 more outcomes
Companies that use Snapask
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
Snapask technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Snapask partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
Snapask competitors and assessment
Company assessmentDirect peers
- Yup.com: Yup.com is an on-demand mobile tutoring service where students snap a photo of a homework question and receive expert help — directly mirroring Snapask's core Instant Q&A mechanic and mobile-led product.
- Brainly: Brainly is a global homework-help community/platform with a subscription model that unlocks verified answers and tutoring — comparable to Snapask's homework Q&A plus paid Premium tier and content/marketing flywheel.
- Wyzant: Wyzant is an online tutoring marketplace connecting students to vetted tutors across subjects — comparable business model to Snapask in marketplace mechanics, tutor vetting, and self-serve student booking.
- Preply: Preply is an online tutoring marketplace with vetted tutor profiles, subscription packages, and self-serve booking — overlapping with Snapask's subscription-driven tutoring and tutor-screening approach.
- Cambly: Cambly is a mobile-first subscription tutoring app connecting students with on-demand tutors — similar PLG distribution, mobile-first UX, and recurring subscription revenue model to Snapask's Premium tier.
- Superprof: Superprof is a global tutoring marketplace covering academic subjects with self-serve booking and tutor profiles — comparable marketplace structure and breadth of subjects to Snapask's offering.
Broad incumbents
- Chegg: Chegg is a large subscription study-help platform offering homework help, tutoring, and textbook solutions — overlapping functionally with Snapask's homework Q&A and exam prep but serving a much broader US-centric audience.
- Varsity Tutors: Varsity Tutors is an established online tutoring and test-prep provider with live classes, on-demand tutoring, and a wide subject footprint — broadly comparable capability set to Snapask with deeper institutional reach.
- Tutor.com: Tutor.com (a Princeton Review company) is an on-demand online tutoring service covering core K-12 and college subjects — overlapping with Snapask's Instant Q&A 24/7 tutoring model at broader institutional scale.
Regional players
- Koobwa: Koobwa is an Asian (Taiwan/Hong Kong) homework help and tutoring platform with mobile-first Q&A — directly comparable product to Snapask in the same regional exam system (DSE/IGCSE) competitive set.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Snapask social profiles
Digital presenceSnapask financial estimates
Financial estimateRevenue estimate
Valuation estimate
Snapask leadership team
Management profileNumber of profiles
Profiles3 records
Snapask funding detail
Funding detailFunding overview
Funding rounds7 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Snapask M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Snapask
What does Snapask do?
Snapask operates a 24/7 online tutoring platform that connects Primary and Secondary school students with screened tutors for instant homework help via photo upload, supplemented by structured Regular Classes, exam-focused Intensive Courses (IGCSE, HKDSE), and a video course library (Snapask Academy). Students access these services through a subscription (Snapask Premium) on web and mobile apps across 9 countries, with Q&A response typically within a minute.
Is Snapask a public or private company?
Snapask is a private company. It is classified as venture growth investor backed and is currently operating.
When was Snapask founded?
Snapask was founded in 2015. It employs 101 to 250 people.
Where is Snapask based?
Snapask is headquartered in Kowloon City, Hong Kong SAR China, in the Asia region.
How does Snapask make money?
One revenue line is on record: online Tutoring Services.
Who are Snapask's main competitors?
Direct peers on record are Yup.com, Brainly, Wyzant, Preply, Cambly and Superprof. Broad incumbents are Chegg, Varsity Tutors and Tutor.com. Koobwa is listed as a regional player.
Does Snapask have an API?
No public API is recorded for Snapask.
What industry is Snapask in?
Snapask's product category is Online K-12 Tutoring. Its primary akta.pro industry code is EDANADAC, Note-Taking, Reading & Comprehension Strategies, with a secondary code of EDANADAH, Project-Based Learning & Presentation Coaching. Its NAICS code is 611691 and its SIC code is 8200.