City of Prescott

What City of Prescott does

The City of Prescott is a municipal government entity headquartered at 201 N Montezuma Street in Prescott, Arizona, operating under Arizona Revised Statutes to deliver public services to residents, businesses, and visitors within city limits. Founded in 1864 and employing 501-1000 staff, the city provides utility billing (water, sewer, trash), permitting and licensing, public works (54 traffic signals, approximately 15,000 traffic signs, wastewater treatment), recreation services, ADA compliance programs, and public safety coordination through its Fire and Police departments. The city operates a WordPress-based digital platform at prescott-az.gov with an online Utility Billing portal, CivicClerk public meeting portal, Citizen Inquiry forms, and Public Access Television on Cable Channel 64 with live streaming capabilities.

Revenue is generated through a diversified municipal model including recurring property taxes (with FY2027 rate increase notice under A.R.S. § 9-499.15), monthly utility fees, transactional permits and business license fees, parking/advertising leases at the Garage on Granite downtown facility, federal HUD pass-through grants, and State of Arizona funding for airport firefighting infrastructure. The city distributes services through six physical offices in Prescott, online self-serve portals, in-person service at City Hall, and field operations for traffic and infrastructure maintenance. As a publicly-owned entity, the city is governed by an elected City Council holding regular public meetings on the second and fourth Tuesdays of each month.

Name

City of Prescott

Legal name

City of Prescott

Website

https://prescott-az.gov

Company type

Private

Founded year

1864

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Prescott is a municipal government in Arizona providing utility billing, permitting, public works, recreation, and public safety services to approximately 46,000+ residents and local businesses within Prescott city limits, governed by an elected City Council.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Environmental Quality Programs (9241), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

akta.pro secondary industries

Combined Sewer Systems (CSS) Collection (EUANACAD), Building Codes, Permitting & Inspections (Building Safety) (BPAIANAF)

Keywords

• Municipal government services
• Utility billing
• Public works operations
• Civic engagement
• Permitting and licensing

Headquarters

HQ city

Prescott

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others, Marketing or Sales

Revenue model

1. Property Taxes: Property tax revenue is collected from Prescott property owners. The City Council held a Fiscal Year 2027 Property Tax Hearing and Consideration Notice under A.R.S. § 9-499.15 indicating intent to increase property tax rate.
2. Utility Billing: Recurring utility fees billed to residents and businesses (water, sewer, trash) through the online Utility Billing portal at prescott-az.gov/utility-billing/pay-your-bill/.
3. Permits, Licenses & Fees: One-time/transactional fees for business licenses, building permits, liquor licenses, peddler/solicitor licenses, planning/zoning permits, and inspections as listed in the City Code and Fee Schedule.
4. Federal/State Grants & Pass-Through Funding: Pass-through administration of federal housing funds from the U.S. Department of Housing and Urban Development (HUD) for the Minor Home Repair Program providing up to $5,000 per eligible low-income homeowner. State of Arizona allocated funding in Fiscal Year 2026 for airport firefighting infrastructure.
5. Parking & Advertising Leases: Parking spaces and advertising spaces inside the Garage on Granite are leased (inquire at 928-777-1401). Public parking in the garage is free on a first-come, first-served basis.
6. Visitor/Tourism-Related Revenue: Indirect revenue tied to tourism promotion via experienceprescott.com (lodging, restaurants, things to do, events such as the Prescott Freedom Festival and rodeo grounds).

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

The City of Prescott is a municipal government entity providing public services to residents, businesses, and visitors within Prescott, Arizona. Its core offerings include utility billing (water, sewer, trash), permitting and licensing, trash and recycling, recreation services, public works (traffic signals, street lights, road maintenance), ADA compliance, public access television broadcasting, and citizen engagement through online portals and City Hall. Funding is derived from property taxes, utility fees, permit/license fees, federal and state grants, and parking/advertising leases.

Product overview

The City of Prescott operates as a municipal government entity rather than a single unified software product or modular technology platform. Its portfolio is composed of distinct civic services and online channels exposed through the prescott-az.gov website, including the Utility Billing Online Service, Permits Center, Citizen Inquiry Form, Report an Issue portal, Public Comment Form, City Council Presentation Request Form, Council Recognition Request Form, City Council Meeting Public Portal, and the Public Access Television (Cable Channel 64) broadcast offering. Supporting these citizen-facing services are operational programs such as the Employee Benefits Program, ADA Compliance & Grievance Program, Garage on Granite parking facility with EV charging references, Alternative Transportation Planning, and the Traffic Signals & Signs Maintenance Program, along with dedicated contact portals for the City Manager, Human Resources, and Traffic/Transportation/Parking. Together these named services form the city's overall civic service portfolio, combining informational web pages, online forms (powered by forms.prescott-az.gov), a third-party civic clerk portal, broadcast media, and physical public works — not a software platform with connected modules.

Differentiator

Problem solved

Functional benefit

Brands

• Experience Prescott: Tourism and visitor information website (experienceprescott.com) referenced as a related city site for lodging, restaurants, and activities.
• Prescott Today
• Antelope Hills Golf
• Fly Prescott
• Plan Prescott

Products and services

• Utility Billing Online Service Online utility billing and payment platform enabling Prescott residents to view and pay their utility bills (water, sewer, trash) through the city website. Used by residents and businesses within Prescott city limits for monthly utility service billing.
• Permits Center Online portal providing access to city permit categories, applications, and information for residential and commercial permitting needs. Used by homeowners, contractors, and commercial developers for building, planning, and zoning permits.
• Citizen Inquiry Form Online contact form that allows citizens to submit questions, comments, incident reports, or meeting requests to the City of Prescott regarding city services, policies, or procedures. Available to all residents and visitors.
• Report an Issue Online service allowing residents to report issues to the city through the resident services portal, accessible 24/7 for non-emergency municipal issues.
• Public Access Television (Cable Channel 64) Cable television channel broadcasting Prescott City Council meetings, Planning & Zoning Commission meetings, Board of Adjustment meetings, Preservation Commission meetings, special community meetings and town halls, the Prescott Today show, Prescott Animal Corner, and a Western Art Documentary. Also streams live online. Free public service available to all residents with or without cable subscriptions.
• Recreation Services City recreation services including special events such as the Prescott Freedom Festival 4th of July celebration and other community programming for residents and visitors.
• Garage on Granite Five-story downtown public parking garage located at 135 S Granite St offering free first-come first-served parking as well as paid parking and advertising leases. Serves downtown visitors, businesses, and event attendees.
• ADA Compliance & Grievance Program Americans with Disabilities Act compliance program providing auxiliary aids, sign language interpreters, assistive listening devices, alternate format materials, architectural access, and a formal grievance procedure administered by the ADA Coordinator. Serves persons with disabilities in the Prescott community.
• City Council Meeting Public Portal Public portal where City Council meeting agendas, action taken, and approved minutes are posted pursuant to Arizona Revised Statutes, along with public comment submission. Available to all residents and stakeholders.
• Employee Benefits Program Benefits offering for full-time regular employees including PTO, 10 paid holidays, three health insurance plan options, two dental insurance plan options, FSA/HSA, employer-paid life insurance, short-term disability, Arizona State Retirement (ASRS) and long-term disability, PSPRS for eligible public safety positions, and Social Security benefits. Health plan is self-insured through the Yavapai Combined Trust (YCT) and uses the Blue Cross Blue Shield of Arizona PPO network.
• City Council Presentation Request Form Online form allowing citizens and local organizations to request to make a brief (5-10 minute) presentation at a City Council Voting Meeting, subject to Mayor or two Councilmember approval.
• Council Recognition Request Form Online form to request birthday, anniversary, or other special event recognitions from the Mayor and/or City Council members.
• Minor Home Repair Program Federal HUD-funded program providing up to $5,000 per eligible low-income homeowner for minor home repairs (electrical hazards, accessibility improvements, heating/plumbing/cooling work). Administered first-come, first-served with single-person household income cap of $46,500. Excludes new roofs, aesthetic improvements, and vacation rental properties.
• Alternative Transportation Planning Bicycle and pedestrian transportation planning program administered by the Pedestrian, Bicycle, and Traffic Advisory Committee (PBTAC), including the Prescott Bicycle and Pedestrian Master Plan and Central Yavapai Transit Implementation Plan. Serves regional transportation users.
• Traffic Signals & Signs Maintenance Program Operations and maintenance program covering 54 traffic signals, interconnection wiring, 5 permanent traffic volume counting stations, 335 historic district street light fixtures, and approximately 15,000 traffic control and street name signs. Street lighting is maintained by Arizona Public Service (APS).
• Annual Drinking Water Quality Report Comprehensive annual report issued by the City of Prescott Water Operations providing drinking water quality data for Reporting Year 2025.

Quantifiable outcome

• Up to $5,000 in home repair funding per eligible low-income Prescott homeowner
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Prescott Chamber of Commerce FoundationcoreStrategic or Co-development Partner · 7 February 2025Partnered with the City of Prescott to distribute federal housing funds through the Minor Home Repair Program (up to $5,000 per eligible homeowner). Program is funded by the U.S. Department of Housing and Urban Development and administered first-come, first-served with a single-person income threshold of $46,500.
• Central Yavapai Metropolitan Planning Organization (CYMPO)flagshipStrategic or Co-development Partner · 1 October 2015City of Prescott is a member of CYMPO and participates in regional transportation planning, contributing to the CYMPO 2040 RTP Update and CYMPO Draft 2045 Final Report. The Division administers small-area transportation studies, reviews traffic impact analyses, facilitates bicycle/pedestrian networks, and coordinates transit facilities.
• Arizona Public Service (APS)coreOthersAPS operates and maintains the city's street light system under agreement, including 335 historic district street light fixtures. Residents report streetlight outages directly to APS via aps.com.
• Yavapai Combined Trust (YCT) Health PlancoreOthersThe City of Prescott is self-insured through the YCT Health Plan, using the Blue Cross Blue Shield of Arizona PPO network for discounted provider rates. Health benefits begin on the 1st of the month following the first 30 days of employment.
• Blue Cross Blue Shield of Arizona (BCBS AZ)coreOthersProvides the PPO provider network used by the City of Prescott's self-insured YCT Health Plan for employees and dependents. Includes both medical and dental plan provider networks.
• U.S. Forest ServicecoreStrategic or Co-development PartnerPlanned seasonal use of Prescott Regional Airport by U.S. Forest Service aerial firefighting aircraft, supported by State of Arizona FY 2026 funding and City of Prescott airport land acquisition efforts (eminent domain pursued since 2025).
• AECOM (Consultant on CYMPO 2045 RTP)minorImplementation/ SI/ Consulting PartnerAECOM was the consultant (per PDF metadata Author: Kennedy, Dillon; PDF-XChange Office Addin) on the CYMPO Draft 2045 Final Report which informs regional transportation planning that the City of Prescott participates in.
• Prescott Valley (municipal partner on regional transit)minorStrategic or Co-development PartnerPrescott Valley moved forward with a public transit demonstration program in January 2021 (Central Yavapai Transit Implementation Plan Update); phase two recommends the City of Prescott join the system to expand into Prescott. Options are being explored.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• City of Tempe: Large Arizona municipal government operating utilities, transit (Tempe Streetcar), permitting, and recreation. Useful as a broad-incumbent peer showing the upper end of Arizona municipal digital-service maturity and multi-modal transit integration.
• City of Scottsdale: Larger Arizona municipal government with a more developed digital-service portfolio and broader tourism/recreation offerings. Useful as an upper-bound peer illustrating digital modernization and scale of services Prescott may evolve toward.

Direct peers

• City of Prescott Valley: Adjacent Central Yavapai municipality of comparable size (~46,000 residents). Most direct peer — shares the CYMPO regional planning organization, launched a public transit demonstration program in 2021, and competes for the same regional tax base and residents.
• City of Flagstaff: Another Arizona mid-size municipal government offering comparable utility billing, permitting, public works, recreation, and council engagement services. Similar full-service municipal delivery model in a college-town tourism context.
• City of Sedona: Smaller Arizona municipality with similar tourism-driven economic base, utility services, and small-city municipal service portfolio. Comparable in offering mix (utilities, permitting, recreation, ADA compliance) though with a more tourism-weighted revenue mix.
• City of Kingman: Mid-size Arizona municipal government of comparable population scale, providing utilities, permitting, public works, and recreation. Direct functional peer in terms of municipal service delivery model and budget scale.

Others

• Tyler Technologies: Leading government-technology vendor providing utility billing, permitting, ERP, and citizen engagement software to municipalities. Indirect peer as the technology vendor layer Prescott relies on for digital service delivery.
• Granicus: Government communications and civic-engagement SaaS provider powering agenda management (CivicClerk) and public-meeting broadcasting used by municipalities like Prescott. Adjacent ecosystem player enabling City Council portal and streaming workflows.
• CivicPlus: Government website and civic-engagement software vendor serving hundreds of U.S. municipalities. Adjacent ecosystem peer illustrating the alternative WordPress/enterprise CMS layer Prescott could migrate to for citizen-facing digital services.

Regional players

• Town of Gilbert: Arizona municipal government (town form) operating similar utility, permitting, recreation, and parks services in the Phoenix metro. Regional peer showing comparable municipal service delivery within Arizona's governance framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/cityofprescott
• Facebookfacebook.com/cityofprescottaz
• Instagraminstagram.com/cityofprescottaz/?hl=en
• Xx.com/prestweets
• LinkedInlinkedin.com/company/cityofprescottaz

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Prescott