Fidelity Bank

What Fidelity Bank does

Fidelity Bank (Bahamas) Limited is a privately held retail and offshore bank incorporated in the Bahamas, founded in 1978 and headquartered at 51 Frederick Street, Nassau. The bank serves individual consumers and small-to-medium businesses through six branches across Nassau (Cable Beach, Frederick Street, Independence Business Park, Madeira Plaza, Wulff Road) and Freeport, Grand Bahama, supported by an ATM network and digital channels including the MyFidi mobile app (iOS/Android), the FIDSECURE security app, and an eBanking platform at myfidi.fidelityonline.bs. Its core product set spans deposit accounts (Preferred Chequing, Preferred Savings, Asue Savings), a tiered Visa and MasterCard card portfolio (credit, debit, prepaid, and payroll cards including premium Black and Platinum tiers with travel insurance and loyalty benefits via Freedom Points), consumer and real estate loans, mortgage loans, the Debt$aver debt consolidation product with embedded financial coaching, and personal financial planning advisory services. Revenue is generated through interest income on loans and mortgages, card fees and transaction charges, deposit account fees, and advisory fees.

The bank's technology posture centers on a May 2026 global-first deployment of Visa's Tap to Confirm and Tap to Activate identity verification, powered by fintech Keyno and integrated with Visa's Chip Authenticate service and VisaNet. This EMV-cryptography-based tap authentication replaces one-time passcodes for high-value transfers and card activation, representing the bank's primary proprietary technology differentiator. The technology is planned for global expansion across issuing banks through 2026. The bank is PCI DSS compliant and advertises GDPR-aligned data protection practices; it holds no disclosed AI/ML capabilities and operates without an external API or SDK platform. Ownership is private with no parent company or institutional investor disclosed in the available data.

Name

Fidelity Bank

Legal name

Fidelity Bank (Bahamas) Limited

Website

https://fidelitygroup.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Fidelity Bank (Bahamas) Limited is a privately held Bahamian retail and offshore bank founded in 1978, serving individual consumers and SMBs across six Nassau and Freeport branches with deposit accounts, Visa/MasterCard cards, loans, mortgages, and financial planning services.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221), Savings Institutions and Other Depository Credit Intermediation (522180)

SIC

National Commercial Banks (6021), State Commercial Banks (6022), Savings Institutions, Not Federally Chartered (6036)

akta.pro primary industry

Offshore & International Private Banking (FSAAABAB)

akta.pro secondary industries

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC), Fraud Prevention, Controls & Compliance (MCC controls, AML/KYC, SCA) (THACAJAG)

Keywords

• Retail banking services
• Consumer lending
• Mortgage financing
• Payment card products
• Personal financial planning

Headquarters

HQ city

Nassau

HQ country

Bahamas

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income: Revenue generated from interest on loans including personal loans, mortgages, real estate loans, and other credit facilities extended to customers.
2. Card Fees and Charges: Fees from credit cards, debit cards, and prepaid cards including annual fees, transaction fees, cash withdrawal fees, and foreign currency exchange fees.
3. Deposit Account Services: Revenue from deposit accounts including savings accounts, chequing accounts, and fixed term deposits, with various fee structures for account services.
4. Financial Planning Services: Fees from financial planning, coaching, and advisory services provided to customers seeking wealth management guidance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Fidelity Bank (Bahamas) Limited is a retail and offshore bank providing personal and corporate banking services in the Bahamas. Its core offering encompasses deposit accounts (chequing and savings), a suite of Visa and MasterCard credit, debit, and prepaid cards, personal and real estate lending (including mortgages and debt consolidation), and personal financial planning advisory services. Distribution is delivered through six physical branches, ATM network, online banking, and the MyFidi and FIDSECURE mobile applications.

Product overview

Fidelity Bank (Bahamas) Limited is a Bahamas-based private and offshore bank offering a comprehensive suite of banking products. The core product portfolio includes Suite of Cards (Visa and MasterCard credit, debit, and prepaid cards across multiple tiers), deposit accounts (Preferred Chequing, Preferred Savings, Asue Savings), lending products (Personal Loans, Debt$aver Loans, Consumer Loans, Real Estate Loans, Mortgage Loans), and Personal Financial Planning advisory services. Digital banking is delivered through the MyFidi and FIDSECURE mobile apps and Online Banking (EBS Service). The bank has partnered with Visa and fintech Keyno to offer innovative Tap to Confirm and Tap to Activate identity verification technology, the first deployment of its kind for issuing banks. Additional digital tools include financial calculators for savings goals, debt management, and mortgage planning.

Differentiator

Problem solved

Functional benefit

Brands

• MyFidi App: Mobile banking application for iOS and Android devices enabling customers to bank from anywhere.
• Freedom Points
• FIDSECURE

Products and services

• Suite of Cards Comprehensive suite of payment cards including Visa and MasterCard credit cards, debit cards, and prepaid cards for personal and commercial customers in the Bahamas.
• Visa Credit Cards (iSmart, iSave, Classic, Gold) Tiered Visa credit card portfolio offering iSmart, iSave, Classic, and Gold variants with Freedom Points rewards, purchase protection, auto rental insurance, and price protection.
• Visa Debit Card Visa debit card with secure chip card information, contactless capability, SMS transaction alerts, auto rental insurance in the US and Canada, price protection, purchase protection, and emergency card replacement.
• Visa Prepaid Card Prepaid Visa card with Visa Global Service for emergency assistance and auto rental insurance in the US and Canada.
• MasterCard Black Credit Card Premium MasterCard credit card with Freedom Points ($1 spent = 1 Freedom Point), travel benefits including airline tickets and cruises with no blackout dates, purchase protection up to US$5,000, extended warranty, ATM robbery and assault protection, MasterRental coverage up to US$75,000, MasterAssist Black medical coverage up to US$150,000, trip cancellation up to US$3,000, and luggage protection.
• MasterCard Platinum Credit Card MasterCard credit card offering local merchant gift cards, purchase protection up to US$5,000, MasterRental coverage, and MasterAssist Plus medical coverage up to US$25,000.
• MasterCard Prepaid Card Reloadable prepaid MasterCard for general everyday use.
• MasterCard Payroll Card Payroll card enabling Bahamian employers to distribute employee wages via a branded MasterCard, with activation fee of $12.90, POS transactions at $0.54, and maximum balance of $10,000.
• Preferred Chequing Chequing account allowing safe ATM withdrawals and debit card usage at millions of merchants worldwide with concierge-style services.
• Preferred Savings Savings account designed for various saving objectives whether long-term or short-term.
• Asue Savings Account Savings account offering competitive rates for savers.
• Personal Loan Personal loan product with quick turnaround time and built-in savings plan for responsible borrowing.
• Debt$aver Loans Debt consolidation loan that combines multiple debts into one monthly payment, with built-in savings account and complimentary financial coaching valued at $500 per session.
• Consumer and Real Estate Loans Comprehensive loan portfolio including consumer loans (personal, goods & services, auto) and real estate loans (residential, home improvement, construction, commercial).
• Mortgage Loans Mortgage financing for various property types including single-family, multi-family, investment properties, equity loans, lot loans, and government guaranteed loans with purposes such as purchase, construction, refinancing, and equity financing.
• Personal Financial Planning Financial advisory service with knowledgeable and experienced financial advisers to help customers build a roadmap towards achieving financial security.
• Tap to Confirm and Tap to Activate Identity verification technology powered by Visa and Keyno that enables cardholders to verify their identity or activate new cards by tapping their Visa card to their mobile device, using EMV cryptography to replace one-time passcodes and call center verification.
• MyFidi Mobile App Mobile banking application for iPhone and Android devices enabling customers to bank from anywhere, access accounts, and perform banking transactions digitally.
• Online Banking (EBS Service) Electronic Banking System service including personal computer banking, telephone banking, and internet banking for executing transactions.
• FIDSECURE Mobile App Mobile banking app that powers the Tap to Confirm and Tap to Activate features, built on Keyno's technology and Visa's authentication infrastructure.

Quantifiable outcome

• First issuing bank globally to deploy Visa Tap to Confirm and Tap to Activate technology

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• VisacoreTechnology or Integration · 11 May 2026Visa partnered with Fidelity Bank (Bahamas) for the first global deployment of Tap to Confirm and Tap to Activate technology for issuing banks. This innovation leverages advanced EMV cryptography and Visa's Chip Authenticate service, integrated through VisaNet for real-time card data authentication. The technology enables cardholders to verify identity or activate cards by tapping their Visa card to their mobile device.
• KeynocoreTechnology or Integration · 11 May 2026Keyno, a fintech provider of secure digital card solutions, partnered with Fidelity Bank and Visa to power the Tap to Confirm and Tap to Activate authentication. Keyno's technology provides secure digital card solutions including CVVkey platform, Dynamic CVV2, Digital Card Display, 3DS Biometric Authentication, Click-to-Pay, and Tap-to-X services. The FIDSECURE mobile app is powered by Keyno's technology and Visa's infrastructure.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Scotiabank (Bahamas): Major Canadian bank with full retail, commercial, and wealth operations across the Bahamas, offering deposits, cards, mortgages, and digital banking comparable to Fidelity Bank's product set. Direct head-to-head competitor for Bahamian consumer and SMB clients.
• RBC Royal Bank (Bahamas): Royal Bank of Canada's Caribbean franchise operating retail and commercial banking in the Bahamas with branch and digital channels. Directly comparable in product mix (deposits, cards, mortgages, lending) and customer base to Fidelity Bank.
• CIBC FirstCaribbean: Caribbean retail and corporate bank with a Bahamas presence offering deposit accounts, cards, lending, and wealth services. A direct multi-product competitor serving the same Bahamian consumer and SMB segments as Fidelity Bank.
• Bank of The Bahamas: Locally headquartered Bahamian bank providing personal and business banking, cards, loans, and digital channels. Closest domestic scale and product comparable to Fidelity Bank within the Bahamas market.
• Commonwealth Bank (Bahamas): Bahamian retail and commercial bank offering deposit accounts, cards, and lending products to consumers and businesses. A direct domestic peer competing for the same Fidelity Bank customer segments.
• Butterfield Bank: Bermuda-headquartered offshore and private bank with retail, trust, and wealth management services across multiple Caribbean jurisdictions. Directly comparable as a Caribbean private/offshore bank serving HNW clients, similar to Fidelity's positioning.
• Cayman National Bank: Cayman Islands-based bank offering personal, corporate, and wealth banking with digital and card services. Comparable as a Caribbean private/offshore institution with a similar full-service product set.

Regional players

• Republic Bank (Trinidad and Tobago): Large Caribbean banking group providing retail, commercial, and wealth services across multiple Caribbean territories. Regionally comparable in scale and product breadth, though primarily operating outside the Bahamas.
• Banco Popular de Puerto Rico: Leading Caribbean retail and commercial bank with deposits, cards, mortgages, and digital banking. Comparable in product mix and Caribbean footprint, though serving a different primary market.
• Jamaica National Bank: Caribbean retail and commercial bank offering deposits, lending, cards, and digital channels. Regionally comparable in scale and product mix, though operating primarily in a different Caribbean market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/bahamasfidelity
• Facebookfacebook.com/FidelityBankBahamas
• LinkedInlinkedin.com/company/fidelity-bank-bahamas-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fidelity Bank