Grenfell Ministries
Grenfell Ministries is a Calgary-based Canadian not-for-profit operating the National Overdose Response Service (NORS), a 24/7 confidential virtual overdose support hotline serving individuals at risk of substance use across Canada, supplemented by training and Indigenous clean water programs.
- Company typePrivate
- Founded2020
- HeadquartersCalgary, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Grenfell Ministries does
Grenfell Ministries is a Calgary-based Canadian not-for-profit founded in 2020 by Rebecca, drawing its mission from her lived experience with addiction, incarceration, homelessness, and substance use. Its core offering is the National Overdose Response Service (NORS), a confidential, anonymous, 24/7 virtual safer consumption hotline reachable at 1-888-688-6677 from anywhere in Canada, which provides peer support to individuals at risk of overdose. The organization augments NORS with a NORS Training program delivered through the Teachable online education platform and operates a separate Indigenous Clean Water Effort that donates LifeStraw filters to the Six Nations birthing centre for new mothers and babies. Grenfell Ministries is a Unitarian Universalist ministry and a registered Canadian charity (#71147 9683 RR0001).
The ministry's operating model is grant and donation based rather than commercial: the National Overdose Response Service is funded by a contribution from Health Canada's Substance Use and Addictions Program (SUAP), with additional support from charitable donations. Distribution runs through the toll-free hotline, the nors.ca portal, and organic social channels on TikTok, Facebook, and Instagram (@norscanadaofficial). Services are provided free of charge to the public, and there is no disclosed pricing model or commercial product line. The organization continued to operate after the founder's death from an overdose on October 31, 2022.
The headcount is reported at 11-50 employees, consistent with staffing a 24/7 national hotline plus small programs in training and Indigenous community outreach. There is no disclosed proprietary technology beyond standard voice/website infrastructure, no mobile app, no API, and no integration partners beyond Teachable for training delivery. Strategic posture is that of a mission-driven, community-led harm reduction intermediary funded primarily by a single federal program rather than a diversified commercial operation.
Grenfell Ministries firmographics
Firmographics- Name
- Grenfell Ministries
- Legal name
- Grenfell Ministries
- Website
- https://grenfellministries.org
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Grenfell Ministries is a Calgary-based Canadian not-for-profit operating the National Overdose Response Service (NORS), a 24/7 confidential virtual overdose support hotline serving individuals at risk of substance use across Canada, supplemented by training and Indigenous clean water programs.
- Ownership category
- akta.pro rank
Grenfell Ministries industry classification
Industry- Product category
- Harm Reduction Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (62142)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)
- akta.pro secondary industry
- Substance Use Disorder Prevention & Recovery Services (BPAGACAE)
Keywords
Where Grenfell Ministries is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Markets served
Grenfell Ministries business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others
Revenue model
- Government Grants and Contributions: The National Overdose Response Service is funded by a contribution from Health Canada's Substance Use and Addictions Program (SUAP).
- Charitable Donations: The organization accepts charitable donations, as evidenced by their Charity Registration # 71147 9683 RR0001 and LifeStraw water filter donation programs for the Six Nations birthing centre.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Grenfell Ministries product offering
Product offeringCore offering
Grenfell Ministries operates the National Overdose Response Service (NORS), a confidential, anonymous 24/7 virtual safer consumption hotline providing Canada-wide harm reduction support for individuals dealing with substance use and overdose. It also delivers NORS Training via an online learning platform and runs an Indigenous Clean Water Effort providing LifeStraw water filters to the Six Nations birthing centre.
Product overview
Grenfell Ministries is a Unitarian Universalist not-for-profit organization offering a portfolio of harm reduction and community support services. The core offering is the National Overdose Response Service (NORS), a 24/7 confidential virtual safer consumption hotline, supplemented by a training program for NORS. The organization also operates an Indigenous Clean Water Effort providing LifeStraw water filters to the Six Nations community.
Differentiator
Problem solved
Functional benefit
Brands
- National Overdose Response Service (NORS): A confidential, anonymous 24/7 virtual safer consumption hotline providing Canada-wide support for overdose response.
- NORS Training
Products and services
- National Overdose Response Service (NORS) A confidential, anonymous 24/7 virtual safer consumption hotline providing Canada-wide support for individuals dealing with substance use and overdose concerns, funded by Health Canada's Substance Use and Addictions Program (SUAP).
- NORS Training Online education and training program for the National Overdose Response Service, delivered through the Teachable learning platform.
- Indigenous Clean Water Effort Outreach program that purchases and distributes LifeStraw water filters to the Six Nations birthing centre, supporting new mothers and babies with clean water access.
Companies that use Grenfell Ministries
Customer profileSegments2 records
Ideal customer profiles2 records
Grenfell Ministries technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Grenfell Ministries partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Grenfell Ministries competitors and assessment
Company assessmentDirect peers
- Moms Stop the Harm: A Canadian harm reduction advocacy network of families impacted by substance use. Comparable to Grenfell Ministries in Canadian harm reduction focus and lived-experience-driven leadership model, though focused on policy advocacy rather than direct service delivery.
- Toward the Heart (BC Centre for Disease Control): A BC-based harm reduction program operated by the BC Centre for Disease Control that distributes naloxone and supports overdose response. Comparable to NORS in addressing overdose response across a Canadian province and in distributing harm reduction tools, with overlapping functional scope.
- PHS Community Services Society: A Vancouver-based nonprofit that operates Insite, North America's first sanctioned supervised consumption site, alongside housing and harm reduction services. Comparable in operating a frontline harm reduction service for people who use drugs in Canada, though anchored in physical sites rather than a virtual hotline.
- International Network of People who Use Drugs: A global peer-led network of people who use drugs advocating for health, dignity, and harm reduction. Comparable to Grenfell Ministries' lived-experience leadership and harm reduction service orientation, with a global rather than national scope.
- National Harm Reduction Coalition: A leading US-based harm reduction organization providing education, training, and advocacy on safer drug use and overdose prevention. Directly comparable to Grenfell Ministries' NORS in mission and harm reduction service orientation, with a broader but overlapping geographic and program footprint.
Broad incumbents
- Drug Policy Alliance: A leading US-based drug policy reform and harm reduction advocacy organization. Comparable in promoting harm reduction approaches to drug use, with a much larger advocacy and policy footprint rather than direct hotline services.
- Canadian Centre on Substance Use and Addiction: A federally funded Canadian organization providing national leadership on substance use evidence, policy, and guidance. Comparable to Grenfell Ministries as a federally endorsed Canadian substance use organization, but operating as a research/policy umbrella rather than frontline service delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Grenfell Ministries social profiles
Digital presenceGrenfell Ministries financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grenfell Ministries leadership team
Management profileNumber of profiles
Grenfell Ministries funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grenfell Ministries M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grenfell Ministries
What does Grenfell Ministries do?
Grenfell Ministries operates the National Overdose Response Service (NORS), a confidential, anonymous 24/7 virtual safer consumption hotline providing Canada-wide harm reduction support for individuals dealing with substance use and overdose. It also delivers NORS Training via an online learning platform and runs an Indigenous Clean Water Effort providing LifeStraw water filters to the Six Nations birthing centre.
Is Grenfell Ministries a public or private company?
Grenfell Ministries is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Grenfell Ministries founded?
Grenfell Ministries was founded in 2020. It employs 11 to 50 people.
Where is Grenfell Ministries based?
Grenfell Ministries is headquartered in Calgary, Canada, in the North America region.
How does Grenfell Ministries make money?
Two revenue lines are on record. Government Grants and Contributions are the primary driver. The others are charitable Donations.
Who are Grenfell Ministries's main competitors?
Direct peers on record are Moms Stop the Harm, Toward the Heart (BC Centre for Disease Control), PHS Community Services Society, International Network of People who Use Drugs and National Harm Reduction Coalition. Broad incumbents are Drug Policy Alliance and Canadian Centre on Substance Use and Addiction.
Does Grenfell Ministries have an API?
No public API is recorded for Grenfell Ministries.
What industry is Grenfell Ministries in?
Grenfell Ministries's product category is Harm Reduction Services. Its primary akta.pro industry code is BPAGAEAO, Substance Use Recovery & Harm Reduction Support Services, with a secondary code of BPAGACAE, Substance Use Disorder Prevention & Recovery Services. Its NAICS code is 62142 and its SIC code is 8093.