What Restorations Second Stage Homes does

Restorations Second Stage Homes is a registered Canadian charity (BN 817614779 RR 0001) founded in 2013 by Nancy Wing and headquartered in Burlington, Ontario. The organization provides long-term residential housing and survivor-led peer programming for survivors of human trafficking and commercial sexual exploitation, addressing a documented gap in Canada's second-stage housing continuum beyond emergency shelter. Its core program, Nancy's House, opened in 2022 after multi-year renovations completed in partnership with the Central District of the Christian & Missionary Alliance in Canada, Reformed Church in America Global Mission, and a consortium of regional renovation vendors. Complementing the residential program is a Survivor-Led Peer Advocacy Program staffed by individuals with lived experience, and The Empowered Caregivers Project, a survivor-developed anti-trafficking toolkit (empoweredcaregiver.ca) launched in February 2026 for caregivers and frontline workers.

The organization operates with a small staff of 1-10 employees augmented by volunteers and peer advocates, led by Executive Director Jennifer Lucking (appointed 2017/2018) and governed by an independent board. Its technology footprint is minimal — no proprietary systems, APIs, or AI capabilities; service delivery relies on direct human relationships, trauma-informed care practices, and a faith-rooted values framework. Revenue is generated entirely through charitable giving across five streams: individual donations (one-time and monthly partnership program), foundation and government grants (including a $191,586 grant from Women and Gender Equality Canada in October 2023 and project funding from Acts of Grace Foundation), annual fundraising events (Night of Magic gala, Night of Mystery dinner theatre, Ride for Refuge, Sleep Tight PJ Party, benefit concerts), in-kind gifts (Amazon Wish List, gift cards), and corporate partnerships (Sweet Pea Cookies, PV&V Insurance, CGS Architects, Select Stone). The stated operational sustainability threshold is approximately CAD 2 million in committed three-year operational funding. Geographic reach is concentrated in Ontario, with the RCA partnership providing cross-border donor relationships into the United States.

The go-to-market is direct-to-survivor via referrals, community partnerships, and direct applications, paired with grassroots donor cultivation through the website, social media (Instagram, Facebook, LinkedIn), email newsletter, speaking engagements, earned regional media, and community-hosted events. As a registered charity, services are provided free of charge to beneficiaries; donor acquisition spans SMBs, individuals, faith congregations, foundations, and government, with no traditional enterprise sales motion.

Name

Restorations Second Stage Homes

Legal name

Restorations Second Stage Homes

Website

https://restorationscanada.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Restorations Second Stage Homes is a registered Canadian charity that provides long-term residential housing (Nancy's House) and survivor-led peer programming for survivors of human trafficking and sexual exploitation in Burlington, Ontario.

Ownership category

akta.pro rank

Headquarters

HQ city

Stoney Creek

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Charitable Donations: Individual donations accepted via website, e-transfer ([email protected]), cheque (payable to Restorations Second Stage Homes, P.O. Box 99036 Stoney Creek ON, L8J 2P7), and third-party platforms including CanadaHelps and Charitable Impact. Monthly recurring donations encouraged through monthly partnership program.
2. Foundation Grants: Grants from foundations including Acts of Grace Foundation for specific projects (windows and doors). Partnership with Reformed Church in America Global Mission for operational funding support.
3. Fundraising Events: Proceeds from annual events including Night of Magic gala, Night of Mystery dinner theatre, Ride for Refuge, Sleep Tight PJ Party, and benefit concerts. Ticket sales and sponsorships contribute to operational costs.
4. In-Kind Donations: Gifts of wish list items from Amazon registry, gift cards to grocery stores, gas stations, and fast food restaurants for programming support. In-kind services from renovation partners for facility maintenance.
5. Corporate Partnerships: Monthly donors like Hannah, corporate partners including Sweet Pea Cookies (portion of proceeds), Sleep Tight campaign, and corporate sponsors for fundraising events.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Restorations Second Stage Homes is a registered Canadian charity that provides long-term, comprehensive residential housing and survivor-led peer programming for survivors of human trafficking and sexual exploitation. Its primary offerings are Nancy's House, a long-term supportive home in Burlington, Ontario; the Survivor-Led Peer Advocacy Program offering peer support led by individuals with lived experience; and The Empowered Caregivers Project, an anti-trafficking educational toolkit for caregivers and frontline workers.

Product overview

Restorations Second Stage Homes is a nonprofit organization offering a portfolio of survivor-centered programs. The core offerings include Nancy's House (long-term residential housing for trafficking survivors), the Survivor-Led Peer Advocacy Program (peer support services led by those with lived experience), and The Empowered Caregivers Project (an educational toolkit for caregivers). These programs work together to provide comprehensive support from crisis intervention through long-term restoration.

Differentiator

Problem solved

Functional benefit

Brands

• Nancy's House: The residential program of Restorations Second Stage Homes providing long-term housing for survivors of human trafficking and sexual exploitation.
• The Empowered Caregivers Project

Products and services

• Nancy's House Residential Program A long-term residential housing program located in Burlington, Ontario that provides a safe, supportive home environment for survivors of human trafficking and sexual exploitation to heal and rebuild their lives.
• Survivor-Led Peer Advocacy Program A peer support program led by survivors of human trafficking and exploitation that provides community, connection, and support for survivors both within and outside of Nancy's House.
• The Empowered Caregivers Project A survivor-led anti-trafficking educational toolkit that provides resources and training for families and frontline workers to better support survivors of trafficking and exploitation.

Quantifiable outcome

• Nearly $8,000 raised at Night of Mystery 2023 fundraiser for programming.
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, minor and major.

• Central District of the Christian & Missionary Alliance in CanadacoreStrategic or Co-development Partner · 1 September 2018Partnership to identify Restorations' first home in Burlington, Ontario. Renovations commenced Spring 2019. This partnership was crucial in securing the property for Nancy's House.
• Reformed Church in America (RCA) Global MissioncoreStrategic or Co-development Partner · 1 April 2017Formal partnership entered in April 2017 with RCA Global Mission. Partnership provides financial support to hire an Executive Director through fundraising with RCA congregations. Jennifer Lucking employed as missionary through RCA Global Mission. Partnership aimed at connecting and building relationships with RCA congregations across Canada and the United States.
• Team Shane (Shane Van Barneveld / Shane Renovations)coreStrategic or Co-development PartnerProject management for renovation of Nancy's House. Shane and his team worked tirelessly on various projects, raising awareness and moving the vision forward to open the residential program.
• Sleep Tight CampaigncoreGTM or Marketing PartnerAnnual PJ Party fundraiser hosted by Meaghan Martin. Supports Restorations through ticket sales and awareness building.
• Sweet Pea CookiesminorGTM or Marketing PartnerCorporate partner dedicating a portion of proceeds to Restorations.
• CCD (Christian Community Development)minorStrategic or Co-development PartnerCommunity partner supporting Restorations' mission.
• Defend DignityminorStrategic or Co-development PartnerPartner organization working to end exploitation.
• Halton Area Human Trafficking Committee (HAHTC)minorStrategic or Co-development PartnerLocal committee coordinating anti-trafficking efforts in the Halton region.
• CGS ArchitectsminorGTM or Marketing PartnerSupporting Cast-Entertainment Sponsor for Night of Mystery 2023 and Advocate Sponsor for Night of Magic 2024.
• PV&V InsuranceminorGTM or Marketing PartnerTalent Scout-Supporter of Survivors Sponsor for Night of Mystery 2023 and Supporter Sponsor for Night of Magic 2024.
• Select StoneminorGTM or Marketing PartnerSupporter Sponsor for Night of Magic 2024 fundraising gala.
• Multiple Renovation PartnersmajorStrategic or Co-development PartnerBudget Bins (garbage removal), Guest Plumbing (plumbing services), Graham Baker Electrical (electrical work), Combat Foam Insulation Inc. (spray foam), Ensuite Hamilton (plumbing supplies), EMCO (plumbing supplies), EATON (electrical panel), Northern Clean Energy (heating), Ambrosio Construction and Renovations Inc., Pitton (porta-potty), Alpha Excavation, TBouma Design, Ferrell Builders' Supply Ltd., Turkstra Lumber, GENYK, Heartwood Renovations, Eden Tile-It, Boffa Brothers Drywall Company, Regional Doors, Fairway Building Supply, The Wright Kitchen, Lennox Wood, Loop Recycled Products, SE Paint, CAPA Granite, Trillium Home Improvement Services, Revisions Home Styling, Jade Nella all donated services, resources, and supplies for the renovation of Nancy's House.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Defend Dignity: Calgary-based nonprofit focused on ending sexual exploitation and supporting survivors in Western Canada. Listed as an existing Restorations partner, making it the most direct operational and mission peer in the Canadian anti-trafficking residential/support space.
• BridgeNorth: Ontario-based organization providing shelter, housing, and support services to survivors of human trafficking. Operates a comparable residential-plus-support model in the same province, making it a direct service competitor and natural benchmarking peer.
• Walk With Me: Canadian anti-trafficking organization that historically provided emergency and short-term housing for trafficking survivors. Notably, Restorations' current Executive Director Jennifer Lucking previously worked at Walk With Me, indicating direct operational lineage and a shared care model.

Broad incumbents

• Covenant House Toronto: Large, established shelter and housing provider for at-risk and homeless youth (ages 16–24) in Toronto, including trafficking survivors. Broader mission and substantially larger scale make it a broad incumbent rather than a direct specialist competitor.
• YWCA Canada: National federation providing shelter, transitional housing, and wraparound services for women and girls escaping violence, including trafficking. Significantly larger and more diversified, but overlapping on residential care for women survivors.
• Canadian Women's Foundation: National public foundation funding and advocating on gender-based violence, including human trafficking. While primarily a grantmaker rather than direct service provider, it shapes funding flows and policy for residential survivor-care operators like Restorations.
• A21: International anti-trafficking nonprofit with Canadian operations focused on prevention, protection, and prosecution. Larger scale and broader geographic mandate, but overlapping mission around survivor restoration and anti-trafficking awareness.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=2RYFfCwLS8A
• Facebookfacebook.com/RestorationsCanada
• LinkedInlinkedin.com/company/about
• Instagraminstagram.com/restorationscanada
• Xx.com/Restorations_CA

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restorations Second Stage Homes