Apollo Pharmacy
Apollo Pharmacy is India's largest pharmacy retail chain, operating 7,000+ stores and an integrated digital platform that sells medicines, OTC products, personal care items, and offers doctor consultations, lab tests, and loyalty services to consumers across India.
- Company typePrivate
- Founded1986
- HeadquartersChennai, India
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
Apollo Pharmacy firmographics
Firmographics- Name
- Apollo Pharmacy
- Legal name
- Apollo Hospitals Enterprise Limited
- Website
- https://apollopharmacy.in
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Apollo Pharmacy is India's largest pharmacy retail chain, operating 7,000+ stores and an integrated digital platform that sells medicines, OTC products, personal care items, and offers doctor consultations, lab tests, and loyalty services to consumers across India.
- Ownership category
- akta.pro rank
Apollo Pharmacy industry classification
Industry- Product category
- Retail Pharmacy
- NAICS
- Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Health, Wellness & Pharmacy Online Retailers (CRAFADAG)
- akta.pro secondary industries
- Pharmacy & Health Essentials Delivery (CRAFAFAI), Pharmacy-Led Health & Wellness Discount Retail (CRAEAHAD), Health & Pharmacy Omnichannel (CRAFAEAK)
Keywords
Where Apollo Pharmacy is headquartered
LocationHeadquarters
- HQ city
- Chennai
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Apollo Pharmacy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Retail Pharmacy Sales: Physical and online sale of prescription medicines, OTC products, and FMCG products through a network of over 5,600 stores across India and online channels.
- Apollo 24|7 Services: Doctor consultations, diagnostic lab tests, and health insurance services offered through the integrated digital platform.
- Private Label Products: Apollo-branded products including Apollo Pharmacy, Apollo Life, Apollo Essentials, and Apollo Activated Charcoal personal care items.
- Health Credits and Membership: Apollo Circle membership program offering health credits on purchases with over 10 million members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard OTC Products |
| Subscription | Annual | Apollo Circle Membership |
| Other | Pay-as-you-go | Delivery |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Apollo Pharmacy product offering
Product offeringCore offering
Apollo Pharmacy operates India's largest pharmacy retail chain, dispensing prescription medicines, over-the-counter products, health supplements, personal care, baby care and Ayurveda products through over 5,600 physical stores and the apollopharmacy.in e-commerce platform. It complements this retail core with the Apollo 24|7 digital health platform offering online doctor consultations across 70+ specialties, home sample collection for lab tests, digital health records, and health insurance services.
Product overview
Apollo Pharmacy operates as a comprehensive omnichannel healthcare retail platform combining a physical pharmacy chain of over 5,600 stores with a digital ecosystem centered on the Apollo 24|7 platform. The offering spans core pharmacy retail (prescription medicines, OTC products, supplements, personal care, baby care, Ayurveda), digital health services (online doctor consultations across 70+ specialties, home lab tests), wellness programs (Apollo Pro Health, Diabetes Reversal Program), private-label brands (Apollo Life, Apollo Essentials), and financial services (health insurance partnerships, co-branded credit card). The Apollo Circle loyalty program with over 10 million members connects the physical and digital channels, while the Momverse content platform extends engagement into maternal and family health. The company serves over 1 million orders daily and aims to reach 100 million customers within five years.
Differentiator
Problem solved
Functional benefit
Brands
- Apollo Life: Apollo's own brand of health and wellness products including supplements, personal care, and healthcare items.
- Apollo Essentials
- Momverse
- Apollo Circle Membership
Products and services
- Apollo Pharmacy Retail (Physical and Online Medicine Store) India's largest pharmacy retail chain with over 5,600 physical stores plus the apollopharmacy.in online store, dispensing prescription and OTC medicines, health supplements, personal care, baby care and Ayurvedic products to individual consumers across India.
- Apollo 24|7 Digital Health Platform Integrated digital health platform combining online pharmacy ordering with doctor consultations across 70+ specialties, lab test booking, digital health records management, and access to health insurance products for individual consumers and families across India.
- Online Doctor Consultation (Teleconsultation) Paid teleconsultation service connecting patients with doctors from over 70 specialties (dermatology, pediatrics, cardiology, dietetics, general medicine and more), accessed through the Apollo 24|7 app and website without needing to visit a hospital.
- Apollo Lab Tests (Home Sample Collection and Diagnostics) Diagnostic service offering home sample collection and booking for laboratory tests including CBC, HbA1c, lipid profile, liver function tests, thyroid profile and other routine and preventive health assessments, bookable via the Apollo 24|7 platform.
- Apollo Pro Health Program Comprehensive preventive health management program providing structured health checks and chronic disease management services designed for individuals seeking continuous health monitoring and preventive care.
- Apollo Diabetes Reversal Program Specialized, structured diabetes management and reversal program combining lifestyle interventions, diet planning and medical supervision to help chronic patients manage and potentially reverse type 2 diabetes.
- Apollo Circle Membership Loyalty membership program for Apollo Pharmacy customers awarding Health Credits (3% cashback) on purchases, exclusive deals, and special discounts on medicines and health products, with an active base of over 10 million members.
- Apollo Health Insurance Distribution and brokerage of health insurance products offered in partnership with providers including Care Health Insurance, Niva Bupa, Star Health and ICICI Lombard, covering individual and family health plans marketed through the Apollo 24|7 ecosystem.
Quantifiable outcome
- Delivers over 1 million orders daily
- +2 more outcomes
Companies that use Apollo Pharmacy
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Apollo Pharmacy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature5 records
Apollo Pharmacy partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- Bodywell AyurvedaminorBodywell Ayurveda Ayurvedic health supplement brand achieved availability in over 2,000 Apollo Pharmacy stores in India as part of mainstream retail distribution strategy. The brand also has presence in over 40 national and international airport stores.
- L'Oreal (La Roche-Posay)coreApollo 24|7 partnered with L'Oreal to introduce La Roche-Posay dermatological beauty products to India. The collaboration makes La Roche-Posay skincare products accessible through Apollo's extensive network of over 6,900 pharmacy stores and online channels, expanding global skincare brand presence in India.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Apollo Pharmacy competitors and assessment
Company assessmentDirect peers
- Tata 1mg: Tata-backed online pharmacy and digital health platform offering medicine delivery, e-consultation, and lab tests across India. Direct competitor to Apollo Pharmacy's online channel with comparable omnichannel ambition.
- Netmeds (Reliance Retail): Reliance-owned online pharmacy offering prescription and OTC medicine delivery across India. Competes head-on with Apollo Pharmacy's online pharmacy business with strong distribution backing.
- Truemeds: Online pharmacy focused on generic substitution and chronic care medicine delivery. Competes with Apollo Pharmacy on price-led positioning and chronic patient retention.
- Medplus: Multi-city physical pharmacy chain in India also offering online medicine delivery. Closest physical+online comparable to Apollo Pharmacy's hybrid retail model.
- Pharmeasy (API Holdings): One of India's largest online pharmacy and diagnostic aggregators, offering prescription medicine delivery and home lab test bookings. Directly competes with Apollo Pharmacy's integrated digital health proposition.
Emerging players
- Amazon Pharmacy (India): E-commerce giant's prescription and OTC delivery pilot in select Indian cities. Significant emerging threat to Apollo Pharmacy's online channel given parent capital and Prime logistics.
- Practo: Telemedicine and digital health platform with growing pharmacy and diagnostics offerings. Comparable to Apollo 24|7 on teleconsult, with partial overlap on medicine delivery.
- Flipkart Health+: Walmart/Flipkart-owned online pharmacy marketplace selling medicines, devices, and wellness products. Emerging digital competitor leveraging Flipkart's pan-India logistics.
Regional players
- Wellness Forever: Western India-focused pharmacy retail chain with in-store and online ordering. Comparable physical+online pharmacy model though geographically narrower than Apollo's pan-India footprint.
Broad incumbents
- Apollo Hospitals Enterprise Limited: Listed parent group of Apollo Pharmacy (NSE/BSE: APOLLOHOSP) operating hospitals, clinics, diagnostics, and insurance. Sets strategic, capital, and ecosystem context for Apollo Pharmacy's trajectory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Apollo Pharmacy social profiles
Digital presenceApollo Pharmacy compliance and trust
Trust signalCompliance5 records
Apollo Pharmacy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Apollo Pharmacy leadership team
Management profileNumber of profiles
Profiles1 record
Apollo Pharmacy funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Apollo Pharmacy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Apollo Pharmacy
What does Apollo Pharmacy do?
Apollo Pharmacy operates India's largest pharmacy retail chain, dispensing prescription medicines, over-the-counter products, health supplements, personal care, baby care and Ayurveda products through over 5,600 physical stores and the apollopharmacy.in e-commerce platform. It complements this retail core with the Apollo 24|7 digital health platform offering online doctor consultations across 70+ specialties, home sample collection for lab tests, digital health records, and health insurance services.
Is Apollo Pharmacy a public or private company?
Apollo Pharmacy is a private company. It is classified as public and is currently operating.
When was Apollo Pharmacy founded?
Apollo Pharmacy was founded in 1986. It employs 5,001 to 10,000 people.
Where is Apollo Pharmacy based?
Apollo Pharmacy is headquartered in Chennai, India, in the Asia region.
How does Apollo Pharmacy make money?
Four revenue lines are on record. Retail Pharmacy Sales are the primary driver. The others are apollo 24|7 Services, private Label Products and health Credits and Membership.
Who are Apollo Pharmacy's main competitors?
Direct peers on record are Tata 1mg, Netmeds (Reliance Retail), Truemeds, Medplus and Pharmeasy (API Holdings). Emerging players are Amazon Pharmacy (India), Practo and Flipkart Health+. Wellness Forever is listed as a regional player. Apollo Hospitals Enterprise Limited is listed as a broad incumbent.
Does Apollo Pharmacy have an API?
No public API is recorded for Apollo Pharmacy.
What industry is Apollo Pharmacy in?
Apollo Pharmacy's product category is Retail Pharmacy. Its primary akta.pro industry code is CRAFADAG, Health, Wellness & Pharmacy Online Retailers, with a secondary code of CRAFAFAI, Pharmacy & Health Essentials Delivery. Its NAICS code is 456110 and its SIC code is 5912.