Indosat Ooredoo Hutchison

Name

Indosat Ooredoo Hutchison

Legal name

PT Indosat Ooredoo Hutchison Tbk

Website

https://ioh.co.id

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Radiotelephone Communications (4812), Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise & B2B Mobile Network Operators (HDAIAAAB)

akta.pro secondary industry

Infrastructure Outsourcing (IO) (BPAEAMAB)

Keywords

• Mobile telecommunications services
• Broadband internet access
• Sovereign AI cloud
• Enterprise digital solutions
• Cybersecurity services

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Mobile Telecommunications Services: Core mobile voice, SMS, and data services for consumer and enterprise subscribers. Revenue of IDR 56.5 trillion in FY 2025. 95.4 million mobile customers as of Q1 2025. ARPU of IDR 44 thousand (+6.4% YoY).
2. Home Broadband (HiFi Air): Fixed wireless access and home broadband services under HiFi Air brand, expanded to 24 cities with ~400,000 Home Broadband customers by end of 2025.
3. AI/GPU-as-a-Service: GPU-as-a-service infrastructure built with Nvidia and Nokia, generating over US$35 million in AI revenue for 2025 with projections to double in 2026. Targets enterprises, government, and hyperscalers requiring sovereign AI compute.
4. Enterprise Digital Services: AI cloud, cybersecurity, and enterprise digitalization solutions offered to over 20 Indonesian firms. Includes sovereign cloud infrastructure and managed security services.
5. Digital Financial Services: Mobile financial services enhanced through fintech partnerships; AI-driven personalization for prepaid and postpaid users; collaboration with Safaricom on M-Pesa-style services.
6. Fiber Infrastructure (Divested): Fiber assets spun off into PT Infra Fiber Teknologi (IFT), with Indosat retaining ~49.7% stake. Generated ~IDR 11.7 trillion (US$651 million) in proceeds for Indosat.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Indosat Ooredoo Hutchison (IOH) is Indonesia's second-largest mobile telecommunications operator, serving approximately 100 million subscribers across the country's 17,000 islands. The company provides mobile voice, SMS, and data services under the IM3 and bima+ brands, 5G home broadband under HiFi Air, and is transforming into an AI-native techco by offering sovereign AI cloud (GPU Merdeka), GPU-as-a-service, enterprise AI/cybersecurity services, and the open-source Sahabat-AI large language model.

Product overview

Indosat Ooredoo Hutchison operates as an AI-native techco offering a unified platform of telecom and digital services across Indonesia. The core mobile services include IM3 and bima+ apps featuring AI Semantic Search powered by Google Cloud. Key AI initiatives include Sahabat-AI (70B parameter open-source LLM for Bahasa and local languages), Wisely AI (anti-spam/scam detection with Tanla), and the Security Command Center (cybersecurity monitoring with Cisco/Splunk). The company is deploying AI Grid nationwide 5G modernization with Nokia/NVIDIA, while GPU Merdeka sovereign cloud hosts AI workloads. Additional offerings include HiFi Air 5G broadband (24 cities, 400K customers), GENSi youth platform, and SheHacks women's empowerment program. The company is transforming from traditional connectivity to diversified digital services including cloud, cybersecurity, and enterprise digitalization.

Differentiator

Problem solved

Functional benefit

Brands

• HiFi Air: 5G and fixed wireless access services under the HiFi Air brand, expanded to 24 cities with approximately 400,000 Home Broadband customers by end of 2025.
• Wisely AI
• GENSi
• Sahabat AI
• Security Command Center (SCC)

Products and services

• IM3 Mobile Service Prepaid and postpaid mobile telecommunications service offering voice, SMS, and data connectivity to Indonesian consumers under the IM3 brand.
• bima+ Mobile App Mobile self-service application for Indosat customers featuring AI-powered Semantic Search powered by Google Cloud Vertex AI and Sahabat-AI LLM for Indonesian language support.
• HiFi Air Home Broadband Fixed wireless access and home broadband service delivered over 5G, providing high-speed home internet connectivity in 24 Indonesian cities.
• Sahabat-AI LLM Open-source sovereign large language model for Bahasa Indonesia and local languages, deployed at 70 billion parameters and hosted on Indosat's GPU Merdeka sovereign AI cloud for domestic data residency.
• Wisely AI Anti-Scam Platform AI-powered anti-spam and anti-scam platform deployed with Tanla Platforms, analyzing over 11 billion communications and identifying 2+ billion spam/scam interactions across 100 million users with 99% AI model efficacy.
• Security Command Center (SCC) AI-driven cybersecurity monitoring and response service powered by Cisco's unified security platform and Splunk's threat detection technology, serving government, enterprises, and SMEs across Indonesia.
• GPU Merdeka Sovereign AI Cloud Indonesia's first sovereign AI data center infrastructure powered by NVIDIA GB200 NVL72, enabling domestic data residency and GPU-as-a-service for enterprises, government, and hyperscalers.
• GPU-as-a-Service Usage-based enterprise compute service offering sovereign AI infrastructure and GPU resources to enterprises, government agencies, and hyperscalers requiring domestic AI compute.
• AI-RAN 5G Network AI-integrated radio access network architecture developed with Nokia and NVIDIA for 5G networks, supporting AI workloads on shared GPU infrastructure; Southeast Asia's first AI-RAN powered Layer 3 5G call achieved at MWC 2026.

Quantifiable outcome

• 80% one-hop fault closure rate and 15% reduction in mean time to repair through AUTINOps AI-Native operations
• +7 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature8 records

Partnerships

19 partnerships are on record, tiered core, minor and strategic.

• Arsari GroupcoreStrategic or Co-development Partner · 6 July 2026Joint creation of PT Infra Fiber Teknologi (IFT), an independent open-access fiber infrastructure platform operating 86,000+ km of fiber. Indosat received IDR 11.7 trillion (~$651M) in proceeds and retains ~49.7% stake. IFT aims to expand fiber coverage to underserved regions.
• AdobeminorStrategic or Co-development Partner · 16 June 2026Partnership with Indonesia's Ministry of Creative Economy providing Indonesian creators with 6 months of free Adobe Express premium access and training materials in local language. Part of Indosat's GENSi youth platform and Kemenekraf's ECHOES program targeting young Indonesian creators.
• NokiacoreTechnology or Integration · 9 June 2026Multi-year strategic partnership to deploy advanced 5G RAN technologies across Indonesia including Nokia's Habrok, Pandion, and Levante radio families. AI-RAN architecture developed with NVIDIA, targeting mid-band 5G coverage of ~80% of the network over 3.5 years. AI-RAN Innovation Center established in Surabaya. Field trials planned by end of 2026.
• Google CloudcoreTechnology or Integration · 23 April 2026Partnership for Gemini AI integration and Vertex AI platform deployment. Launched AI Semantic Search feature in myIM3 and bima+ applications supporting Indonesian language. Indosat and Lintasarta establishing sovereign AI cloud foundations on Azure.
• NVIDIAcoreTechnology or Integration · 17 March 2026AI Grid initiative partnering on distributed AI infrastructure using existing telecom network nodes for edge AI inference. Indosat is NVIDIA's sovereign cloud provider in Indonesia. Collaboration includes GPU-as-a-service, AI-RAN development, Sahabat-AI LLM, and sovereign AI data center powered by GB200 NVL72 technology. Generated $35M+ AI revenue in 2025.
• SafaricomstrategicStrategic or Co-development Partner · 16 March 2026MoU signed at MWC 2026 for AI deployment in telecom operations and mobile financial services. Collaboration includes AI-driven predictive care, hyper-personalized engagement, conversational AI support, and M-Pesa-style digital financial services for Indonesia. Executive training exchange programs planned.
• Gadjah Mada University (UGM)minorStrategic or Co-development Partner · 13 February 2026Partnership with NVIDIA and Indosat to develop AI research infrastructure at UGM's Faculty of Engineering and Faculty of Mathematics and Natural Sciences. NVIDIA providing DGX Station supercomputer; Indosat supplying data network connectivity. Research targets healthcare, energy, and smart technology sectors.
• Google Cloud (Gemini Enterprise)strategicTechnology or Integration · 9 October 2025Early adopter of Gemini Enterprise agentic AI platform for workplace automation. Integration of Gemini models with AI agents for enterprise productivity across Indosat's operations.
• Tanla PlatformsstrategicTechnology or Integration · 7 August 2025Multi-year deal deploying Wisely AI anti-spam/anti-scam platform using machine learning and generative AI on NVIDIA GPU infrastructure. Platform analyzed 11+ billion communications, detected 2+ billion spam/scam interactions, protected 100 million users with 99% AI model efficacy. Extended to VoIP channels.
• SplunkstrategicTechnology or Integration · 7 August 2025Security threat detection and machine analytics powering Indosat's Security Command Center in Jakarta. First local deployment of Splunk Cloud Platform and Splunk Enterprise Security in Indonesia, providing real-time AI-driven cybersecurity monitoring for businesses and government.
• Indonesia Ministry of Communications and Digital Affairs (Komdigi)coreStrategic or Co-development Partner · 14 July 2025National AI Center of Excellence partnership with Indosat, Cisco, and NVIDIA to build sovereign AI infrastructure. Six institutional pillars: AI sandbox, training programs, startup accelerator, enterprise hub, national LLM platform, and policy think-tank. Targeting AI access for hundreds of millions of Indonesians and 1 million people with digital skills by 2027.
• CiscocoreTechnology or Integration · 11 July 2025Partnership in national AI Center of Excellence with Komdigi and NVIDIA. Cisco providing sovereign SOC cloud platform powered by Splunk for Indonesia's first sovereign cloud-based Security Operations Center. Commitments to train 1 million Indonesians in cybersecurity by 2030.
• GoTo (GoTo Gojek Tokopedia)coreStrategic or Co-development Partner · 2 June 2025Joint development of Sahabat-AI open-source large language model ecosystem. Sahabat-AI expanded to 70 billion parameters supporting Bahasa Indonesia and 5 local languages. GoTo integrating Sahabat-AI chat service into GoPay mobile payment app. Part of Indonesia's sovereign AI push.
• QuantiphistrategicImplementation/ SI/ Consulting Partner · 27 January 2025Partner with Quantiphi and Google to build sovereign AI ecosystem across Indonesia's 17,000 islands. Quantiphi providing AI implementation and integration services as part of the techco transformation program.
• DeepSeekminorStrategic or Co-development Partner · 27 January 2025MoU with AIonOS and DeepSeek to establish an AI centre of excellence in Indonesia leveraging DeepSeek's open-source models for cost-effective AI use cases in travel, agriculture, and knowledge economy sectors.
• BDx Data CenterscoreStrategic or Co-development Partner · 1 December 2024Joint venture (BDx Indonesia) with Lintasarta and BDx Data Centers to launch Indonesia's first sovereign AI data center in December 2024, powered by NVIDIA accelerated computing.
• HuaweistrategicTechnology or Integration · 28 August 2024Network core consolidation project in Jakarta covering 26 central locations serving 100+ million users in 14 months. Cloud-native telecom technology deployment; AUTINOps AI-Native intelligent operations solution. Improved rural network performance by 15% faster downlink speeds in Kalimantan.
• LintasartacoreStrategic or Co-development Partner · 1 July 2024Indosat's ICT subsidiary Lintasarta co-developing sovereign AI cloud and GPU infrastructure. Lintasarta became first in Southeast Asia to adopt NVIDIA GB200 NVL72 platform. Co-founded BDx Indonesia for sovereign AI data center.
• AI SingaporestrategicStrategic or Co-development Partner · 1 January 2024Collaborator in Sahabat AI initiative alongside Indosat, GoTo, and NVIDIA for developing Indonesia's sovereign AI language model and national AI strategy.

Scale indicators17 records

Recent moves8 records

Direct peers

• Telkomsel: Indonesia's largest mobile network operator, majority-owned by Telkom Indonesia and Singtel. Directly competes with IOH in Indonesian consumer mobile, enterprise, and 5G, and is the dominant incumbent IOH must displace to lead the Indonesian AI-native telecom transformation.
• XL Axiata: Indonesian mobile network operator and part of the Axiata Group, competing directly with IOH in consumer and enterprise segments. Comparable in customer scale, Indonesian market focus, and 4G/5G network investments.
• Singtel: Singapore-based regional telecom operator with significant SEA presence and a strategic stake in Telkomsel. Pursues similar AI/data center initiatives across the region and is a direct comparable in scale and digital transformation narrative.
• Safaricom: Kenyan mobile network operator known for M-Pesa fintech and enterprise AI deployment; IOH's named strategic partner for AI in telecom and M-Pesa-style fintech expansion. Highly comparable in AI-led telco transformation strategy and emerging-market leadership positioning.
• Globe Telecom: Philippines mobile network operator and SEA peer pursuing 5G and digital transformation. Comparable in regional SEA scale, consumer mobile focus, and emerging-market AI/cloud initiatives.
• Axiata Group: Malaysian-headquartered regional telecom operator with portfolio across SEA (XL Axiata, Dialog, Robi). Comparable in regional SEA presence, AI-led transformation initiatives, and Indonesian exposure through XL Axiata.

Broad incumbents

• Reliance Jio: India's largest mobile network operator and digital services platform; transformed Indian telecom through aggressive 4G/5G rollout and bundled AI/enterprise offerings. Comparable in scale, AI-led transformation strategy, and emerging-market techco narrative.
• Bharti Airtel: India-headquartered pan-African mobile operator pursuing AI/data center and enterprise digital services transformation. Comparable in mobile subscriber scale, ARPU expansion strategy, and emerging-market telco-to-techco positioning.

Others

• Hutchison Telecommunications International: Hong Kong-based telecom holding company and the IOH merger counterparty (Hutchison 3 Indonesia). Comparable as a global telecom operator with portfolio of regional mobile assets and AI-driven service transformation initiatives.
• BDx Data Centers: Asia-Pacific data center operator and IOH's JV partner in BDx Indonesia for the sovereign AI data center. Comparable as the infrastructure partner enabling IOH's GPU Merdeka sovereign cloud and AI-as-a-service strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/indosat
• Facebookfacebook.com/indosat
• LinkedInlinkedin.com/company/indosat

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indosat Ooredoo Hutchison