Franklin Primary Health Center

What Franklin Primary Health Center does

Franklin Primary Health Center, Inc. is a non-profit Federally Qualified Health Center (FQHC) founded in 1975 in Mobile, Alabama, that operates an integrated, community-based healthcare delivery system serving underserved populations across six Southwest Alabama counties (Mobile, Baldwin, Monroe, Choctaw, Conecuh, and Escambia). The organization operates 20 fixed clinic locations anchored by the Franklin Medical Mall flagship in Mobile, complemented by two mobile health units — Franklin's Wellness, Smiles & Vision Express (with 3D mammography) and Franklin Medical & Dental Express — that extend medical, dental, vision, and preventive services into rural communities and schools. The service portfolio spans family and adult medicine, pediatrics, dentistry, optometry, OB/GYN, rheumatology, mammography, pharmacy, diagnostic services, behavioral health, substance abuse treatment, telehealth, and social services including Healthcare for the Homeless and the Ryan White HIV/AIDS Program.

The underlying technology stack consists of electronic health records integrated with the OCHIN MyChart patient portal and 3D mammography imaging on the mobile unit. Care delivery is organized under the Patient-Centered Medical Home (PCMH) model, recognized by NCQA, which coordinates team-based primary, behavioral, and preventive care. Strategic clinical partnerships — with USA Health for infectious disease and South Baldwin Regional Medical Center for OB/GYN hospital deliveries — extend specialty capability without in-house investment. The organization was the first Community Health Center in Alabama to earn Joint Commission accreditation.

The business model combines federal Section 330 Community Health Center Program grants, Ryan White and Healthcare for the Homeless funding, ABCCEDP breast and cervical cancer screening contracts, Medicaid/Medicare/private insurance reimbursement, sliding-fee-scale payments from uninsured patients based on Federal Poverty Guidelines, and targeted philanthropic grants (e.g., Delta Dental Community Care Foundation). Franklin is led by CEO Charles White, MPH, who has scaled the organization since 1982 from a single five-employee clinic to a ~300-employee, $40M+ budget network, with a recent C-suite refresh including a new Deputy CEO and COO to support continued programmatic expansion.

Name

Franklin Primary Health Center

Legal name

Franklin Primary Health Center, Inc.

Website

https://franklinprimary.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

Franklin Primary Health Center is a non-profit Federally Qualified Health Center operating 20 sites and mobile units across six Southwest Alabama counties, delivering integrated primary, dental, behavioral, and preventive care to underserved populations regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health services
• Federally qualified health center
• Primary medical care
• Behavioral health services
• Mobile health units

Headquarters

HQ city

Mobile

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Federal Health Center Program Funding: Federal funding under Section 330 Community Health Center Program secured in June 1979, providing foundational support for operations.
2. Patient Service Revenue: Revenue from insured patients through Medicaid, Medicare, and private insurance plans. Co-payments due at time of service.
3. Sliding Fee Scale Payments: Discounted payments from uninsured and underinsured patients based on family size and income using Federal Poverty Guidelines.
4. Ryan White Program Funding: Federal funding for HIV/AIDS care and treatment services at Dr. Albert Thomas Medical Center.
5. Healthcare for the Homeless Program: Dedicated funding for comprehensive healthcare services to individuals experiencing homelessness.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Franklin Primary Health Center is a non-profit Federally Qualified Health Center (FQHC) that delivers comprehensive, integrated primary medical, dental, behavioral health, optometry, pharmacy, OB/GYN, mammography, and social services across 20 locations and two mobile health units in six Southwest Alabama counties. Services are provided on a sliding-fee basis regardless of patients' insurance status or ability to pay, with a hub-and-spoke delivery model anchored by the Franklin Medical Mall flagship site.

Product overview

Franklin Primary Health Center operates as a non-profit Federally Qualified Health Center (FQHC) offering a comprehensive, integrated healthcare delivery system. The organization manages 20 locations across six Alabama counties (Mobile, Baldwin, Choctaw, Escambia, Monroe, and Conecuh), organized around a hub-and-spoke model anchored by the Franklin Medical Mall flagship site. The portfolio includes primary care, specialty services (rheumatology, OB/GYN, dentistry, optometry), behavioral health, substance abuse treatment, pharmacy, diagnostic services, and social support services. Two mobile health units—Franklin's Wellness, Smiles & Vision Express and Franklin Medical & Dental Express—extend reach into underserved and rural communities. The organization is recognized as a Patient-Centered Medical Home (PCMH), delivering coordinated, team-based care. A Sliding Fee Discount Program ensures affordability regardless of insurance status. The Ryan White Program provides specialized HIV/AIDS care through a partnership with USA Health.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary and Specialty Healthcare Services Comprehensive integrated healthcare services including family medicine, adult medicine, rheumatology, pediatrics, dentistry, optometry, OB/GYN, mammography, pharmacy, inpatient care, diagnostic services (lab and X-ray), telehealth, family planning, nutrition, immunizations, and HIV Early Intervention & Education, offered to underserved individuals and families in Southwest Alabama.
• Behavioral Health Services Mental health counseling, psychiatric services, and behavioral health care for individuals and families, integrated with primary care services.
• Substance Abuse Services Substance abuse assessment, treatment, and support services for individuals experiencing addiction, including services delivered under the Healthcare for the Homeless program.
• Ryan White HIV/AIDS Program
• Healthcare for the Homeless Program
• School-Based Health Center Services
• Franklin Wellness, Smiles & Vision Express (Mobile Health Unit)
• Franklin Medical & Dental Express (Mobile Health Unit)
• Social Services and Medication Assistance
• Pediatrics at Maysville Medical Center Pediatric care for children ages 0-19 added to the Maysville Medical Center location, allowing the whole family to be seen at one site with adult medicine, OB/GYN, pharmacy, and lab services alongside pediatric care.
• Franklin Medical Mall (Flagship Comprehensive Site)

Quantifiable outcome

• Serving underserved populations regardless of ability to pay since 1975
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• South Baldwin Regional Medical CentercoreStrategic or Co-development PartnerLongstanding partnership for OB/GYN services where babies delivered through Franklin's program receive care at South Baldwin Regional Medical Center's hospital setting. This partnership ensures seamless prenatal to delivery care for women in Baldwin County.
• USA HealthcoreStrategic or Co-development PartnerCollaborative partnership with infectious disease specialists from USA Health at Dr. Albert Thomas Medical Center's Ryan White Program. Patients benefit from access to advanced HIV/AIDS treatment, expert consultation, and a seamless continuum of care.
• Alabama Breast and Cervical Cancer Early Detection Program (ABCCEDP)coreStrategic or Co-development PartnerParticipating provider in the Alabama Department of Public Health program providing free breast and cervical cancer screenings for eligible women meeting income and age criteria.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Infirmary Health: Mobile-based regional health system with hospitals and physician practices across Southwest Alabama; competes for insured primary care patients in Franklin's service area.
• USA Health: Academic health system anchored in Mobile, Alabama, partnering with Franklin on the Ryan White HIV/AIDS program at Dr. Albert Thomas Medical Center; broader inpatient/tertiary footprint but overlapping patient base.

Direct peers

• Whatley Health Services: Federally Qualified Health Center serving West Alabama with a comparable multi-site, multi-county primary care model including dental, behavioral health, and pharmacy; one of the closest in-state FQHC peers to Franklin.
• Alabama Regional Medical Services: Birmingham-based FQHC providing comprehensive primary care, dental, and behavioral health services to underserved populations in urban Alabama; same FQHC funding model and patient demographic focus.
• Beaufort-Jasper-Hampton Comprehensive Health Services: FQHC serving coastal South Carolina with multi-county primary care, dental, and pharmacy services; comparable mission, Section 330 funding, and integrated delivery model.
• Family Health Centers of Southwest Florida: Large multi-site FQHC delivering comprehensive primary, dental, and behavioral health to underserved populations in Southwest Florida; highly comparable operating model and scale.
• Central North Alabama Health Services: Multi-site Alabama FQHC delivering primary care, dental, and behavioral health across rural north-central counties; directly comparable delivery model and Section 330 funding structure.
• Cahaba Medical Care Foundation: Alabama-based FQHC operating multiple sites across central Alabama with PCMH-recognized integrated primary, dental, behavioral, and OB/GYN services; directly comparable in scope, accreditation posture, and patient population.

Others

• Health Resources & Services Administration (HRSA) Health Center Program: Federal agency administering the Section 330 Health Center Program that funds Franklin and ~1,400 other FQHCs; the policy and funding umbrella under which Franklin operates.

Regional players

• Mobile County Health Department: Public health agency serving the same Mobile County geography with primary care, immunizations, and disease control programs; overlapping patient base but government-funded rather than FQHC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FranklinPrimaryHealthCenter
• Instagraminstagram.com/franklinprimary_healthcenter
• LinkedInlinkedin.com/company/franklin-primary-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Franklin Primary Health Center