Whatley Health Services

Name

Whatley Health Services

Legal name

Whatley Health Services, Inc.

Website

https://whatleyhealth.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based & Community Women’s/Children’s Health Clinics (HLAFAJAO), Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Community health center
• Primary healthcare services
• Federally qualified health center
• HIV/AIDS specialty care
• WIC nutrition program

Headquarters

HQ city

Tuscaloosa

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Reimbursements: Revenue from private insurance plans, Medicare, Medicaid, and Tricare. The organization accepts all major health insurance plans as a federally qualified health center (FQHC).
2. Sliding Fee Scale Patient Payments: Nominal fees for uninsured clients ($25 Medical, $30 Specialist, $45 Dental) with sliding fee discounts up to 100% based on household income and size for eligible patients. Remaining balance is subsidized through the sliding fee scale program.
3. Federal and State Grants: HHS funding received as a federally qualified health center. Ryan White Title III grant (received in 2000) for HIV/AIDS services. New Access Point Grant funding (2007) for homeless population and at-risk children services. Funding through HRSA (Health Resources and Services Administration) for satellite center expansion.
4. Pharmacy Services: Full-service pharmacy located at Maude L. Whatley Health Center in Tuscaloosa. Free mail-order prescriptions available. Revenue generated through prescription dispensing.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Whatley Health Services is a private, nonprofit federally qualified health center (FQHC) that provides primary healthcare services to the medically underserved residents of West Alabama. Operating 11 clinic sites across 9 counties, it delivers an integrated mix of medical, dental, mental health, pharmacy, laboratory, women's health, HIV/AIDS specialty care (HOPE Clinic), WIC nutrition services, and diabetes prevention programming, accepting all major insurance plans and offering sliding fee discounts up to 100% for eligible patients.

Product overview

Whatley Health Services is a private, nonprofit community health center that provides primary healthcare services through a multi-site network. The organization operates 11 sites across 9 counties in West Alabama including the main Maude L. Whatley Health Center in Tuscaloosa and satellite centers in Eutaw, Greensboro, Vernon, Carrollton, Gordo, Livingston, Sipsey, and Aliceville. Services include primary care (family medicine, internal medicine, pediatrics), dental care, mental health, pharmacy, laboratory, nutrition, podiatry, and women's health. Specialized programs include the HOPE Clinic for HIV/AIDS care, WIC nutrition program, and CYL2 diabetes prevention program. The organization serves insured, uninsured, and underinsured patients with a sliding fee discount program available for those who qualify.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Medicine
• Internal Medicine
• Pediatric & Adolescent Medicine
• Dental Care
• Mental Health Services
• Whatley Pharmacy
• Laboratory Services
• Chiropractic Services
• Podiatry Services
• Women's Health Services
• Nutrition Services
• Health Promotion/Disease Prevention
• SOBRA/Medicaid Assistance
• HOPE Clinic (HIV/AIDS Outpatient Primary Care)
• Women, Infants & Children (WIC) Program
• Change Your Lifestyle. Change Your Life. (CYL2) Program
• Sliding Fee Discount Program
• Mobile Health Unit

Quantifiable outcome

• Sliding fee discounts up to 100% available for eligible patients based on income and household size
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ryan White HIV/AIDS Program (Health Resources and Services Administration)coreOthers · 1 January 2000Whatley Health Services receives Ryan White Title III grant funding (since 2000) to provide HIV/AIDS outpatient primary care and early intervention services for the residents of West Alabama. Services are provided at three locations within the 10-county service area (Walker, Tuscaloosa, and Sumter Counties). The HOPE Clinic operates as a Ryan White HIV/AIDS Program Medical Provider.
• Tuscaloosa County Housing AuthorityminorStrategic or Co-development Partner · 1 January 1999Partnership to improve access to healthcare in eastern Tuscaloosa. In 1999, this collaboration resulted in opening the Crescent East Center satellite clinic serving residents of the Crescent East Housing Community and east Tuscaloosa.
• OCHIN (Open Community Health Information Network)coreTechnology or IntegrationWhatley Health Services uses OCHIN's MyChart patient portal for electronic health records, appointment scheduling, and patient communication. OCHIN provides the technical infrastructure for the patient portal used by the health center.
• USDA Food and Nutrition Service (WIC Program)coreOthersWhatley Health Services participates in the federal Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), administered by the USDA Food and Nutrition Service. The program provides supplemental foods, health care referrals, and nutrition education to low-income women, infants, and children.
• University of Alabama (Medical Students)minorStrategic or Co-development PartnerThe original 1977 free clinic was operated by University of Alabama medical students using university-furnished equipment at the Salvation Army Citadel. Current operations no longer involve UA medical students, but this was the foundational partnership for the organization's origin.
• NACHC (National Association of Community Health Centers)minorOthersAffiliation/membership with NACHC, the national organization representing community health centers. Provides advocacy, resources, and support for FQHC operations.
• Alabama Primary Health Care Association (ALPHCA)minorOthersAffiliation/membership with ALPHCA, the state association representing primary care and community health centers in Alabama.
• Alabama Medicaid AgencycoreOthersAffiliation/partnership with Alabama Medicaid Agency. SOBRA/Medicaid workers on-site provide assistance with Medicaid eligibility and verification for patients.
• Alabama Department of Public HealthcoreOthersAffiliation with Alabama Department of Public Health for public health services, WIC program delivery, and community health initiatives.

Scale indicators5 records

Recent moves22 records

Expansion highlights6 records

Direct peers

• Central Alabama Comprehensive Health Inc. Federally qualified health center operating across several Alabama counties with primary care, dental, mental health, and pharmacy services. Closely aligned as a multi-site Alabama FQHC serving similar rural, underserved patient populations.
• Bayou La Batre Area Health Development Board: FQHC serving coastal Alabama with primary care, dental, and behavioral health. Comparable in scale, FQHC funding model, and target population of underserved patients.
• Chase Brexton Health Care: Maryland-based FQHC network with primary care, behavioral health, dental, and pharmacy; notably strong LGBTQ+ and HIV specialty services via Ryan White funding. Comparable as a mid-sized FQHC with differentiated HIV specialty program.
• Rural Health Medical Program Inc. FQHC operating across rural Alabama counties (Dallas, Lowndes, Marengo, Monroe, Perry, Wilcox) with medical, dental, and behavioral health services. Comparable as a multi-county rural Alabama FQHC with HRSA Section 330 funding.
• Alabama Regional Medical Services: Birmingham, Alabama-based FQHC network providing primary care, behavioral health, dental, and pharmacy services to medically underserved populations. Directly comparable in mission, funding model, and service mix.
• Cahaba Medical Care Foundation: Alabama-based FQHC operating multiple sites across central Alabama with primary care, dental, behavioral health, and chronic disease management. Directly comparable as an FQHC network serving rural/underserved Alabama populations with sliding fee programs.
• Christ Community Health Services: Multi-site FQHC in Memphis, Tennessee with primary care, dental, behavioral health, pharmacy, and HIV services. Comparable in multi-site FQHC model with integrated services and Ryan White HIV program.

Broad incumbents

• Sun River Health: Large FQHC operating 40+ sites across New York's Hudson Valley, New York City, and Long Island with comprehensive primary care, dental, behavioral health, and pharmacy. Comparable as a multi-site FQHC at greater scale.
• Borrego Community Health Foundation: Large multi-site California FQHC with primary care, dental, behavioral health, and pharmacy across San Diego, Riverside, and San Bernardino counties. Comparable as a high-scale FQHC network, though operating in a different geographic market.

Regional players

• HEALS Inc. Huntsville, Alabama-based FQHC providing medical, dental, optometry, and pharmacy services to low-income families. Comparable in FQHC structure and service breadth, but operating in north Alabama rather than direct West Alabama overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HOPEatWHS

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Whatley Health Services