What Prompt Therapy Solutions Inc does

Prompt Therapy Solutions Inc (operating as Prompt Health / Prompt EMR) is a US-based healthcare software company founded in 2017 and headquartered in Hackensack, New Jersey. It provides an AI-powered, cloud-based electronic medical record (EMR) and practice management platform purpose-built for physical, occupational, speech, chiropractic, and pediatric therapy practices. The platform unifies clinical documentation, scheduling, billing, revenue cycle management, and patient engagement into a single system, replacing fragmented point solutions historically relied upon by therapy clinics.

The product portfolio is structured around the core Prompt EMR with modular add-ons: Sidekick (acquired from PredictionHealth) for AI-powered ambient documentation and real-time CPT coding feedback; Insight (also from PredictionHealth) for compliance risk and coding accuracy visibility; Plus for patient relationship automation; Engage (formerly PT Wired) for a patient-facing mobile application with automated Remote Therapeutic Monitoring; Compensation (formerly OnusOne) for provider compensation plan alignment; Kiosk for virtual patient check-in; plus Revenue Cycle Management and Business Coaching services. The underlying technology combines ambient audio AI for clinical scribing, NLP for documentation, predictive analytics for revenue forecasting and denial prevention, anomaly detection for coding and claims issues, and process automation for appointment filling and patient outreach. An embedded Office Ally clearinghouse integration eliminates the need for third-party claim submission tools.

Prompt generates revenue through subscription-based pricing across its modular products, which can be bundled, and employs a hybrid go-to-market combining product-led growth (self-serve onboarding for solo and startup practices) with enterprise field sales for multi-clinic and enterprise chains of up to 2,000+ locations. The company serves the US market exclusively and claims a customer base spanning solo providers to nationwide physical therapy enterprises, supported by a multi-channel marketing strategy emphasizing G2 review leadership, customer testimonials, and content marketing. Notable customers include Team Rehabilitation Physical Therapy, Dynamix Physical Therapy, Sterling PT & Wellness, Carlson Procare, and several mid-market and SMB therapy practices.

Name

Prompt Therapy Solutions Inc

Legal name

Prompt Health

Website

https://promptemr.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Prompt Health is a US-based AI-powered EMR and practice management platform serving physical, occupational, speech, chiropractic, and pediatric therapy practices, from solo providers to enterprise chains operating 2,000+ locations.

Ownership category

akta.pro rank

Product category

Practice Management Software for Physical and Rehabilitation Therapy

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Medical Billing & Coding Automation (HLACACAA)

akta.pro secondary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• EMR software
• Practice management
• Revenue cycle management
• Clinical documentation
• Patient engagement

Headquarters

HQ city

Hackensack

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. EMR and Practice Management Software Subscription: Subscription-based all-in-one EMR platform covering documentation, scheduling, billing, and practice management for rehab therapy practices. Sold as modular products (EMR, Plus, Sidekick, Engage, Insight, Compensation, Kiosk, RCM, Coaching) that can be bundled.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels12 records

Core offering

Prompt Therapy Solutions Inc sells a cloud-based, AI-powered electronic medical records (EMR) and practice management software platform purpose-built for physical, occupational, speech, chiropractic, and pediatric therapy practices. The platform unifies documentation, scheduling, billing, revenue cycle management, patient engagement, and AI-driven clinical automation into a single system, sold via modular subscriptions including Prompt EMR, Sidekick, Insight, Plus, Engage, Compensation, Kiosk, RCM services, and Business Coaching.

Product overview

Prompt Health operates a unified platform-plus-modules architecture centered on the Prompt EMR core product, which handles documentation, scheduling, billing, and practice management for rehab therapy practices. The platform integrates AI capabilities through Sidekick (AI scribing and real-time CPT feedback) and Insight (compliance risk visibility), both acquired from PredictionHealth. Add-on modules include Plus (patient relationship automation), Engage (patient mobile app with RTM, formerly PT Wired), Compensation (provider pay structure management, formerly OnusOne), and Kiosk (patient check-in). Supporting services include Revenue Cycle Management (RCM) for expert billing support and Business Coaching for practice optimization. The platform serves physical therapy, occupational therapy, speech therapy, chiropractic, and pediatric therapy practices ranging from single-provider startups to 2,000+ location enterprises.

Differentiator

Problem solved

Functional benefit

Brands

• Sidekick: AI scribing and real-time CPT feedback for clinicians
• Insight
• Compensation
• Engage
• Plus
• Kiosk
• RCM

Products and services

• Prompt EMR Central electronic medical records system providing documentation, scheduling, billing, and practice management in a secure AI-powered platform for physical, occupational, speech, chiropractic, and pediatric therapy practices.
• Sidekick AI-powered ambient scribing tool that cuts documentation time with real-time CPT coding feedback and smart documentation support for clinicians. Formerly PredictionHealth Sidekick.
• Insight Predictive analytics dashboard providing 100% visibility into compliance risk and coding accuracy for practice managers. Formerly PredictionHealth Practice Intel.
• Plus Patient relationship automation product that reduces busy work through automations for engagement, retention, NPS surveys, Google review requests, and relationship building with patients.
• Engage Custom patient mobile app with automated Remote Therapeutic Monitoring (RTM) connecting patients to their care between visits. Formerly PT Wired.
• Compensation Provider compensation management tool that aligns compensation plans with business goals and unlocks providers' earning power. Formerly OnusOne.
• Kiosk Virtual check-in and kiosk solution providing convenient patient check-in for a smooth front-office experience with digital registration.
• Revenue Cycle Management (RCM) Expert billing support service that improves collections through professional revenue cycle management, claims handling, and denial management for therapy practices.
• Business Coaching Coaching service that strengthens the skills and systems required to run a more profitable practice, targeted at practice owners and managers.

Quantifiable outcome

• +$32K avg. annual revenue increase per provider on Prompt
• +8 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature8 records

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WebPT: WebPT is the dominant EMR and practice management platform purpose-built for physical therapists, with embedded billing, scheduling and patient engagement. It is Prompt's most direct head-to-head competitor in the PT vertical, competing on the same buyer (private practice and enterprise PT clinics) with overlapping functionality.
• Net Health: Net Health (owner of the former Clinicient and ReDoc products) offers EHR and RCM specifically for outpatient rehab therapy and post-acute care. It competes with Prompt on enterprise PT/rehab deployments, integrated billing and outcomes tracking.
• Raintree Systems: Raintree provides EMR, billing and patient engagement software for physical, occupational and speech therapy practices. It is a vertical-specialist peer targeting multi-clinic rehab and therapy organizations, directly overlapping Prompt's core customer segment.
• TherapyNotes: TherapyNotes is an EMR and practice management platform for behavioral health and therapy practices, including PT/OT/SLP. It overlaps with Prompt on therapy documentation, scheduling and billing for small and mid-market therapy clinics.
• TheraNest: TheraNest offers practice management and EHR for therapy and behavioral health providers, including scheduling, documentation and billing. It competes with Prompt in the SMB and mid-market therapy segment with comparable feature breadth.

Emerging players

• SimplePractice: SimplePractice is a practice management and EHR platform popular with solo and small-group private practitioners across therapy, wellness and behavioral health. It overlaps with Prompt in the SMB PT/OT/SLP buyer segment, though Prompt's AI and RCM capabilities are deeper.
• Jane App: Jane App is a clinic practice management platform widely used by allied health practitioners including physiotherapists, chiropractors and massage therapists. It overlaps with Prompt on SMB therapy clinic scheduling, charting and online booking, though it lacks deep AI billing/coding capabilities.

Broad incumbents

• Tebra (Kareo): Tebra (formed via the Kareo and PatientPop merger) is a broad ambulatory EHR, billing and practice growth platform. It is a broader incumbent offering therapy-relevant functionality, but without Prompt's vertical specialization in PT/OT/SLP workflows.
• athenahealth: athenahealth is a major ambulatory EHR and revenue cycle platform with a large enterprise footprint. It competes with Prompt indirectly in multi-specialty and larger therapy organizations, where its scale and integrations can outweigh vertical specialization.
• eClinicalWorks: eClinicalWorks is a large ambulatory EHR vendor serving a wide range of specialties, including physical and rehabilitation therapy. It is a broad incumbent alternative that competes with Prompt for mid-market and enterprise therapy practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@prompt_health
• Facebookfacebook.com/promptemr
• LinkedInlinkedin.com/company/promptemr
• Instagraminstagram.com/promptemr
• TikToktiktok.com/@prompt_health
• Xx.com/promptemr

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prompt Therapy Solutions Inc