Moca

What Moca does

Moca (legal name: Công ty Cổ phần Công nghệ và Dịch vụ Moca [Moca Technology and Services Corporation]) is a Vietnamese licensed payment intermediary founded in 2013 in Hanoi by former senior staff from Microsoft, Google and Vietnam's banking sector. The company received Payment Intermediary Service License No. 32/GP-NHNN from the State Bank of Vietnam on 25 February 2016 and operates a mobile-payment platform whose flagship product is the Moca mobile app.

The platform's core technology centers on a tokenization-based payment rail that links users' bank cards (ATM and international cards from Visa, MasterCard and JCB) for online and offline QR-code payments, bill payments (electricity, water, internet, cable TV, telecoms) and phone top-ups, secured under PCI DSS certification with biometric, PIN and OTP authentication and root/jailbreak device detection. Moca scaled to direct integrations with 22 Vietnamese banks plus the Timo digital bank, and from its 2018 partnership onward was embedded inside the Grab super-app in Vietnam to power payments for GrabFood, GrabTaxi, GrabCar, GrabBike, GrabMart and GrabRent.

Following the discontinuation of its consumer e-wallet service effective 1 July 2024 (with related balance-refund notifications wound down by 31 December 2024), Moca's revenue mechanics have narrowed to a 4% foreign-card processing fee (inclusive of VAT) applied to Grab transactions paid with foreign-issued cards, plus residual payment-intermediary service fees on domestic processing. The company is privately held, headquartered at the PVI Building, 1 Pham Van Bach, Cau Giay District, Hanoi, and employs 51-100 staff under co-founder and CEO Tran Thanh Nam, co-founder and VP of Products Dung Nguyen, and CTO Tran Dai Long.

Name

Moca

Legal name

Công ty Cổ phần Công nghệ và Dịch vụ Moca

Website

https://moca.vn

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Moca is a Vietnamese licensed payment intermediary operating a tokenization-based mobile payment app linked to 22 Vietnamese banks plus Visa, MasterCard and JCB, processing card payments across Grab's Vietnam super-app and retaining a 4% foreign-card fee after discontinuing its consumer e-wallet in July 2024.

Ownership category

akta.pro rank

Product category

Mobile Payments

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Finance Services (6199)

akta.pro primary industry

QR Code Payments Wallets (FSAMAEAC)

akta.pro secondary industry

Digital Wallet Infrastructure (Tokenization, Wallet-as-a-Service) (FSAMAEAI)

Keywords

• Mobile payments
• Digital wallet
• Payment intermediary
• Card payments
• Cashless payments

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Foreign Card Processing Fee: Moca charges a 4% foreign payment fee (inclusive of VAT) on transactions made with foreign-issued cards for Grab services in Vietnam. This fee applies to services including GrabFood, GrabTaxi, GrabCar, JustGrab, GrabBike, GrabRent, and GrabMart.
2. Payment Intermediary Services: As a licensed payment intermediary (License No. 32/GP-NHNN), Moca earns revenue from processing electronic payments between consumers and merchants, facilitated through bank card integrations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Moca is a mobile payment platform licensed by the State Bank of Vietnam that enables consumers to make secure online and offline payments using linked bank cards (ATM, Visa, MasterCard, JCB). The service supports QR code payments at merchants, bill payments for utilities and telecom, and mobile phone top-ups, integrated with 22+ Vietnamese banks and previously embedded within the Grab super-app ecosystem.

Product overview

Moca is a mobile payment platform operated by Công ty Cổ phần Công nghệ và Dịch vụ Moca, a licensed payment service provider in Vietnam since 2013. The core product is the Moca Mobile Payment App, which serves as the main interface for users to make secure payments using linked bank cards. The platform historically included the Moca E-wallet (discontinued July 2024) for storing funds and making payments through both the Moca and Grab apps. Key features include Card Linking Service supporting over 22 partner banks and international payment networks (Visa, MasterCard, JCB), QR Code Payment for in-store purchases, Bill Payment Service for utilities, and Phone Top-up Service. Security is ensured through PCI DSS compliance, Tokenization Technology, and Fingerprint Authentication. The product portfolio is unified under the Moca brand, with the mobile app serving as the central hub for all payment and wallet functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• Moca Mobile Payment App

Quantifiable outcome

• Supports 22+ bank partnerships enabling card linking
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• GrabcoreStrategic or Co-development PartnerMoca e-wallet integrated into Grab app, enabling Moca users to pay for Grab services (GrabFood, GrabTaxi, GrabCar, GrabMart, GrabBike, GrabRent). Moca ceased e-wallet operations on July 1, 2024, with balance refunds processed through Grab app.
• TechcombankcoreTechnology or IntegrationTechcombank became Moca's 20th banking partner. Debit and credit cardholders can link cards to Moca for payments. Partnership announced July 2019, enabling card linking for internet, cable TV, electricity, water bills, QR payments, taxi fares, and mobile top-ups.
• An Binh Bank (ABBank)coreTechnology or IntegrationAn Binh Bank partnership noded Moca's total to 22 banks and 1 digital bank. ABBank cardholders can link cards to Moca for cashless payments.
• EximbankcoreTechnology or IntegrationEximbank became Moca's 21st banking partner. V-TOP domestic debit cardholders can link cards to Moca for cashless payments.
• 7-Eleven VietnamcoreChannel Partner/ Reseller/ Distributor7-Eleven convenience stores in Vietnam accept Moca payments. Joint promotions offered complimentary coffee or Slurpee drinks for Moca payments over 20,000 VND.
• McDonald's VietnamcoreChannel Partner/ Reseller/ DistributorMcDonald's Vietnam accepts Moca payments at all locations nationwide. Promotions offered up to 30% discount with MCD30 promo code.
• Klever FruitsminorChannel Partner/ Reseller/ DistributorFresh fruit retailer with 29+ stores in Hanoi and Ho Chi Minh City. Joint promotions offered up to 30% discount on purchases with Moca payments.
• FPT TelecomminorChannel Partner/ Reseller/ DistributorFPT Telecom bill payments accepted through Moca app. Promotions offered up to 50% discount on first bill payment with BILL100 code.
• VNPT HCMCminorChannel Partner/ Reseller/ DistributorVNPT (VinaPhone) telecommunications bill payments accepted through Moca app.
• EVN HCMCminorChannel Partner/ Reseller/ DistributorHo Chi Minh City electricity utility bill payments accepted through Moca app.
• SHB (Saigon-Hanoi Bank)coreTechnology or IntegrationSHB cardholders can link cards to Moca for payments. Partnership launched August 2018 with promotions offering 2 promo codes worth 25,000 VND each for mobile top-ups.
• VietinBankcoreTechnology or IntegrationVietinBank E-partner cardholders can link cards to Moca. Promotions offered up to 200,000 VND in cashback on payments with VTB promo code.
• VisacoreTechnology or IntegrationInternational payment network enabling Moca users to link and use Visa cards for payments.
• MasterCardcoreTechnology or IntegrationInternational payment network enabling Moca users to link and use MasterCard cards for payments.
• JCBcoreTechnology or IntegrationInternational payment network enabling Moca users to link and use JCB cards for payments.

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mocavietnam
• LinkedInlinkedin.com/company/moca-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Moca