Mālama I Ke Ola Health Center

What Mālama I Ke Ola Health Center does

Mālama I Ke Ola Health Center, legally Community Clinic of Maui, Inc., is a nonprofit Federally Qualified Health Center (FQHC) founded in 1993 that provides integrated primary medical, dental, OB/GYN, behavioral health, and community outreach services to Maui County, Hawaii (excluding Hana, Lāna'i, and Moloka'i, which are served by sister FQHCs). The organization operates from a main Wailuku clinic on Nani Street, a Wailuku satellite on Waiale Road, and a Kahana satellite in Lāhainā, supplemented by school-based health centers at Kihei Elementary, Lokelani Intermediate, and Maui High School, plus a Street Medicine program that delivers direct care to the unsheltered in Central Maui, Lāhainā, and Kīhei. Service breadth spans adult medicine, pediatrics, women's health, comprehensive dental care (including a recently added HDS-funded 3D printer for dentures and crowns), and integrated behavioral health, alongside specialized programs such as Maui's only group-based prenatal care program, a CDC-recognized Diabetes Prevention Program, Medication-Assisted Treatment for opioid use disorder, a Senior Food Box Program in partnership with Maui Food Bank, Kākou for Keiki developmental screenings, and a Happy Mama Hour lactation support group.

The business model is a hybrid nonprofit FQHC revenue structure. Patient services revenue is generated on a fee-for-service basis from Medicaid (Quest), Medicare, and accepted commercial plans (excluding Kaiser, Humana, and Tricare), supported by a sliding fee scale for uninsured and underinsured patients based on family size and income. This is supplemented by federal Health Center Program grants from HRSA under 42 U.S.C. 254b, state funding from the Hawai'i Department of Health, county funding from the Maui Department of Housing and Human Concerns, charitable donations (including material support from Direct Relief following the August 2023 wildfires), and program-specific grants such as HDS Foundation's $126,000 award in March 2022. Deemed Public Health Service employee status under 42 U.S.C. 233(g)-(n) provides federal malpractice coverage. Go-to-market is community and direct — patients access care via scheduled appointments, walk-ins, school-based enrollment, and street outreach — while referral channels include the Maui District Health Office, Maui Food Bank, schools, and community partners.

The core technology layer is a MyChart-enabled Electronic Health Record system (Epic-based) for patient records and portal access; no proprietary technology, APIs, SDKs, or AI/ML systems are disclosed. Quality credentials include NCQA Patient-Centered Medical Home recognition, HRSA Health Center Quality Leader (Bronze), Preventative Health, and Advancing HIT for Quality badges. The August 2023 Maui wildfires destroyed the Lāhainā clinic along with Kaiser Permanente and Maui Medical Group locations; MIKO responded by staffing shelters and is now restoring outpatient services through the Lāhainā Comprehensive Health Center partnership. The organization employs 11-50 staff across clinical, dental, midwifery, behavioral health, nutrition, and administrative functions, and is led by CEO Dr. John Vaz alongside a refreshed executive team including COO Cassie Savell, CFO Zachary Johnson, CMO Dr. Jeuniece Sampson, CAO Sarah Goonting, and CHRO Linda Kay Whitney.

Name

Mālama I Ke Ola Health Center

Legal name

Community Clinic of Maui, Inc.

Website

https://ccmaui.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Mālama I Ke Ola Health Center is a nonprofit Federally Qualified Health Center founded in 1993 that delivers integrated primary medical, dental, OB/GYN, behavioral health, school-based, and street medicine services to Maui County residents regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Health Care and Social Assistance (62), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAN

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAGAI

Public/County Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAJAO

School-Based & Community Women’s/Children’s Health Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

Keywords

• Community health center
• Primary medical care
• Dental health services
• Prenatal care program
• Behavioral health support

Headquarters

HQ city

Wailuku

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Fee-for-service revenue from patient care visits covered by Medicaid (Quest), Medicare, and commercial insurance plans. Sliding fee scale program available for uninsured/underinsured patients based on family size and income.
2. Federal Grants: Supported by U.S. Department of Health and Human Services, Health Resources and Services Administration, Health Center Program Award. Also funded by State of Hawai'i Department of Health and County of Maui Department of Housing and Human Concerns.
3. Donations: Charitable donations for disaster relief efforts (Maui wildfires) and general operations support from organizations like Direct Relief.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Mālama I Ke Ola Health Center is a Federally Qualified Health Center providing integrated primary medical, dental, and behavioral health services to Maui County residents. It operates clinical departments in Adult Medicine, Pediatrics, OB/GYN, Dental Care, Street Medicine, and School-Based Health Care, complemented by community programs such as group prenatal care, diabetes prevention, medication-assisted treatment, senior food assistance, and developmental screenings. Services are delivered regardless of ability to pay via a sliding fee scale, with revenue supported by patient fees, federal HRSA grants, state and county funding, and donations.

Product overview

Mālama I Ke Ola Health Center is a federally qualified health center (FQHC) providing comprehensive primary medical, dental, and behavioral health services to Maui County. The organization operates a multi-service model with distinct clinical departments including Adult Medicine, Pediatric Health, OB/GYN, Dental Care, Street Medicine, and School-Based Health Care, supported by integrated behavioral health services. Beyond clinical care, the center offers community programs such as Group Prenatal Care, the Diabetes Prevention Program, Medication-Assisted Treatment, Senior Food Box Program, and developmental screenings for children. Services are delivered at the main Wailuku clinic and satellite locations in Kahana and Central Maui, with the organization's model emphasizing trauma-informed, person-centered care regardless of patients' ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medicine Team-based, person-centered primary care for adults including preventive services, acute and chronic illness management, health education and counseling, adult immunizations, health screenings, HIV prevention and PrEP, chronic disease management (diabetes, hypertension, high cholesterol, COPD, asthma), family planning, and medication-assisted treatment.
• Pediatric Health Family-centered care for newborns, children, adolescents, and young adults up to 26 years including primary care for common illness, immunizations, well-baby and well-child exams, age-appropriate screenings, physical exams, urgent care, adolescent reproductive and contraceptive counseling, and chronic disease management.
• OB/GYN Women's reproductive health services including annual gynecology care, breast and cervical cancer screenings, contraception services, family planning, preconception care, pregnancy testing, prenatal and postpartum care, delivery at partner hospitals, breastfeeding support, HPV testing and vaccinations, STI testing, and care coordination.
• Dental Care Comprehensive dental services for adults and children including general dentistry, routine extractions, dental X-rays, fillings, crowns, denture and bridge care, basic periodontics, root canals, pediatric dental care including infant oral health exams, fluoride treatments, nitrous oxide, and care for dental injuries.
• Street Medicine Mobile medical care for homeless and unsheltered populations in Central Maui, Lāhainā, and Kihei. Services include preventive care for common illnesses, wound care education, benefits enrollment, basic first aid items, referrals to specialty providers, and coordination for housing, food, and transportation.
• School-Based Health Care Healthcare services delivered at schools including Kihei Elementary, Lokelani Intermediate, and Maui High School. Services include primary care, well-child exams, sports physicals, immunizations, sick visits, behavioral health support, skills development, play therapy, social-emotional learning, and community resource assistance.
• Integrated Health & Behavioral Care Integrated primary care and behavioral health services combining physical health and mental health support for comprehensive patient care.
• Group Prenatal Care Maui's only group-based prenatal care program providing education on nutrition, labor preparation, breastfeeding, postpartum care, and infant care. Medical provider and community health worker lead groups of up to 10 women every two weeks.
• Senior Food Box Program Partnership with Maui Food Bank providing monthly boxes of groceries including fresh fruits and vegetables for seniors 60+ experiencing food insecurity.
• Diabetes Prevention Program (DPP) CDC-recognized year-long lifestyle change program for adults with prediabetes or at high risk for type 2 diabetes. Certified coaches guide participants through the program.
• Medication-Assisted Treatment (MAT) Program Integrated approach providing medication-assisted treatment for primary care patients with opioid use disorder.
• Kākou for Keiki (K4K) Screenings Developmental screening program for keiki ages birth to five in partnership with Kākou for Keiki. Includes ASQ-3 and ASQ:SE-2 screenings for physical, social, and emotional growth tracking.
• Happy Mama Hour Free lactation support group meeting every 2nd Tuesday of the month providing a supportive space for mothers to connect, learn, and unwind.
• Open Enrollment Assistance Help comparing health plans, enrollment assistance, tax credit eligibility determination, and Medicaid/CHIP qualification assistance during Federal Marketplace open enrollment (November 1, 2025 to January 15, 2026).

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and strategic.

• Maui District Health OfficecoreStrategic or Co-development PartnerPartnership during August 9th, 2023 wildfire response to set up coordinated medical stations at War Memorial and Maui High School shelters. Currently partnering for Lāhainā Comprehensive Health Center operations.
• Department of Health (State of Hawai'i)coreStrategic or Co-development PartnerState health department providing funding grants and partnership for providing outpatient services from Lāhainā Comprehensive Health Center for West Maui recovery.
• Maui Food BankcoreStrategic or Co-development PartnerPartnership to provide monthly boxes of groceries including fresh fruits and vegetables for seniors 60+ experiencing food insecurity through the Senior Food Box Program.
• Kākou for Keiki (K4K)coreStrategic or Co-development PartnerK4K brings together family advocates, service providers, medical professionals, and government partners to strengthen health and resilience of keiki ages birth to five across Maui County. Operates screening kiosk in pediatrics waiting room.
• Maui Economic Opportunity (MEO)coreChannel Partner/ Reseller/ DistributorMEO serves as the application portal for Maui, Molokai and Lana'i residents for the Hawai'i Relief Program providing temporary rental and utility assistance for families in need.
• NYU LangonestrategicImplementation/ SI/ Consulting PartnerMālama I Ke Ola is an approved clinical training site for NYU Langone's General Dentistry (AEGD) and Pediatric residency programs, providing hands-on training for dental and pediatric residents.

Scale indicators2 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Maui Memorial Medical Center: Largest hospital and primary referral center on Maui, operated by Maui Health System — provides overlapping primary and OB/GYN services and is the natural referral partner for Mālama I Ke Ola's hospital-bound patients.
• Sun River Health: One of the largest FQHCs in the United States (New York network) operating comprehensive primary care, dental, behavioral health, and school-based services — a much larger scale analog of Mālama I Ke Ola's integrated-care, sliding-fee primary-care platform.
• Community Health Center Inc. (CHC): Large national FQHC network founded in Middletown, Connecticut that pioneered the patient-centered medical home model — provides a benchmark for the PCMH-recognized, integrated-care operating model Mālama I Ke Ola uses and is broadly comparable as a multi-site FQHC.

Direct peers

• Hāmākua-Kohala Health: Rural Hawai'i FQHC with integrated primary medical, dental, and behavioral health services for underserved populations on the Big Island — operates under the same HRSA Health Center Program framework as Mālama I Ke Ola.
• Waimānalo Health Center: Waimānalo-based FQHC serving Native Hawaiian and Pacific Islander communities on O'ahu with primary medical, dental, behavioral health, and community programs — closely comparable FQHC service portfolio and population to Mālama I Ke Ola.
• Kalihi-Palama Health Center: Honolulu-based FQHC providing primary care, dental, OB/GYN, behavioral health, and street medicine to underserved and immigrant populations — directly comparable service mix (including group prenatal and street outreach) to Mālama I Ke Ola within a different island market.
• Kōkua Kalihi Valley Comprehensive Family Services: Honolulu FQHC providing integrated medical, dental, and behavioral health with strong cultural/community focus on Native Hawaiian and Pacific Islander health — directly comparable FQHC mission, integrated services, and community-health-worker navigation model.
• Waianae Coast Comprehensive Health Center: Hawaii-based Federally Qualified Health Center providing comprehensive primary medical, dental, and behavioral health services to underserved populations on O'ahu's Wai'anae Coast — the closest functional analog to Mālama I Ke Ola's integrated-care, sliding-fee FQHC model. Tina Myers, an FNP at Mālama I Ke Ola, completed her residency at this clinic.
• Bay Clinic: Federally Qualified Health Center serving Hawai'i Island (Hilo, Puna, Ka'u, and Hamākua districts) with primary medical, dental, behavioral health, and school-based services. Comparable in scale, mission, and Hawaii-specific rural-underserved context to Mālama I Ke Ola.

Others

• National Association of Community Health Centers (NACHC): National trade and policy association representing FQHCs including Mālama I Ke Ola — relevant ecosystem/peer because NACHC drives federal Health Center Program policy, funding advocacy, and operational benchmarks that materially shape Mālama I Ke Ola's revenue and operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/malamaikeolamaui
• Instagraminstagram.com/malamaikeolamaui

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mālama I Ke Ola Health Center