Waimanalo Health Center

What Waimanalo Health Center does

Waimanalo Health Center is a private, nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1988 and headquartered in Waimanalo, Oahu, Hawaii. It delivers integrated primary and preventive healthcare through medical (family medicine and pediatrics), dental, vision, behavioral health, pharmacy, and telehealth services, with the explicit mission of serving Native Hawaiians and the medically underserved regardless of ability to pay. The center operates a single physical location at 41-1347 Kananianaole Highway with extended hours, supplemented by a Medfusion patient portal and telehealth consultations, and employs between 101-250 staff serving more than 4,000 patients annually.

The organization's technology foundation rests on its NCQA Level 3 Patient-Centered Medical Home recognition (the first community health center on Oahu to achieve this distinction, with 100% compliance across all six PCMH elements) and its FQHC designation, which provides HRSA Health Center Program grant funding under 42 U.S.C. 254b and Federal Tort Claims Act liability protection under 42 U.S.C. 233(g)-(n). Proprietary clinical programs include the Ma'iola Services cultural health program integrating Native Hawaiian traditions, a Self-Monitoring Blood Pressure (SMBP) program, and multilingual resources in Ilocano, Tagalog, Chuukese, and Spanish. The center has earned the HRSA Healthcare Quality Leader Award (2018), Target BP Gold Recognition (2018), and the American Psychological Association's Psychologically Healthy Workplace Award (2017).

The business model is a hybrid of federal grant funding, third-party reimbursement (Medicaid/Med-QUEST, Medicare, and private insurance), and a sliding fee scale for uninsured and underinsured patients. Additional revenue streams include targeted program funding such as the Office of Hawaiian Affairs-backed Hale Kōkua Waiwai housing assistance program. The center is governed by an independent community board of directors and led by CEO Mary Frances Oneha, APRN, PhD, FAAN, with no parent company. Marketing and patient acquisition is community-led through farmers market partnerships, multilingual outreach, social media, and word-of-mouth within the Windward Oahu community rather than traditional sales channels.

Name

Waimanalo Health Center

Legal name

Waimanalo Health Center

Website

https://waimanalohealth.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Waimanalo Health Center is a nonprofit Federally Qualified Health Center in Waimanalo, Hawaii, founded in 1988, providing integrated medical, dental, vision, behavioral health, pharmacy, and telehealth services to over 4,000 Native Hawaiians and medically underserved patients annually regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

Keywords

• Community health services
• Federally qualified health center
• Primary care services
• Behavioral health counseling
• Dental and vision care

Headquarters

HQ city

Waimanalo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. HRSA Health Center Program Grant Funding: Receives HRSA Health Center Program grant funding under 42 U.S.C. 254b as a Federally Qualified Health Center.
2. Patient Services Revenue: Revenue from providing healthcare services including medical, dental, vision, behavioral health, and pharmacy services to patients.
3. Medicaid/Med-QUEST: Medicaid dental benefits are 100% covered for keiki and adults under Med-QUEST program.
4. Hale Kōkua Waiwai Program: Rent and mortgage assistance program for Native Hawaiian families funded by Office of Hawaiian Affairs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Waimanalo Health Center is a private, nonprofit 501(c)(3) Federally Qualified Health Center that delivers integrated primary medical care, dental, vision, behavioral health, pharmacy, and telehealth services under a Patient-Centered Medical Home model. It serves more than 4,000 patients annually, with special focus on Native Hawaiians and the medically underserved, providing care regardless of ability to pay through a sliding fee scale and accepting Medicaid/Med-QUEST.

Product overview

Waimanalo Health Center is a private, nonprofit 501(c)(3) community-based Federally Qualified Health Center offering a comprehensive suite of healthcare services. The organization operates as a unified health home model combining Medical Services (family medicine and pediatrics), Dental Services, Behavioral Health Services, Vision Services, Pharmacy, and Telehealth under one coordinated system. Additional support programs include the Ma'iola Cultural Health Program integrating Native Hawaiian traditions, WIC nutrition services, health promotions, and the Hale Kōkua Waiwai housing assistance program. The center serves more than 4,000 patients annually with a focus on Native Hawaiians and the medically underserved, providing care regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Primary care services including family medicine and pediatrics for patients of all ages, delivered at the Waimanalo health center facility on Oahu.
• Dental Services Dental care services including routine checkups, cleanings, and oral health procedures for children and adults. Med-QUEST/Medicaid dental benefits are 100% covered for keiki and adults.
• Behavioral Health Services Mental health and behavioral health counseling and treatment services for patients in the Waimanalo community.
• Vision Services Vision care services including eye exams and vision correction for patients in the Waimanalo community.
• Pharmacy On-site pharmacy services providing prescription medications and pharmaceutical care to patients at the Waimanalo health center.
• Telehealth Remote healthcare consultations delivered via video or telephone, enabling patients to receive care from home.
• Ma'iola Services Cultural Health Program Cultural health program integrating Native Hawaiian traditions and practices into healthcare delivery for Native Hawaiian patients and families.
• Support Services Various support services including WIC (Women, Infants, and Children) nutrition program, health promotions, and support resources for patients and families.
• Hale Kōkua Waiwai Program Housing assistance program providing rent and mortgage assistance to Native Hawaiian families and individuals on Oahu demonstrating financial need.

Quantifiable outcome

• Improved blood pressure control rate from 67% (2016) to 72% (2017)
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor.

• Sweet Lady FarmsminorStrategic or Co-development Partner · 12 March 2014Wednesday Pop-Up Farmers Market partnership bringing fresh produce grown in Waimanalo to health center patients. Market operates 10am-1pm in the Goebert Training Center. Cash, check and SNAP payments accepted.
• Bank of HawaiiminorOthersCatherine Sato serves as Senior Vice President and Senior Market Manager, Branch Banking at Bank of Hawaii, providing banking services to the community.
• Legal Aid Society of HawaiiminorOthersRuss Awakuni manages the Windward Oahu branch office of the Legal Aid Society of Hawaii, providing assistance to low-income and disenfranchised individuals in the Ko'olaupoko and Ko'olauloa judicial districts.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Waianae Coast Comprehensive Health Center: Largest FQHC in Hawaii, also serving Native Hawaiian and medically underserved populations with integrated medical, dental, behavioral health, and enabling services. Operates a similar community-governed nonprofit model on Oahu, making it the closest direct comparable to Waimanalo Health Center.
• Kokua Kalihi Valley Comprehensive Family Services: Hawaii FQHC providing integrated medical, dental, behavioral health, and community services to immigrant and Pacific Islander populations in Kalihi. Shares the same FQHC funding model, sliding-fee scale, and culturally rooted community health mission as Waimanalo Health Center.
• Hamakua-Kohala Health: Hawaii Island FQHC delivering primary care, dental, behavioral health, and pharmacy services to rural underserved communities under HRSA funding. Operates the same FQHC model as Waimanalo Health Center with similar regulatory and reimbursement structure.
• Bay Clinic: Hawaii Island FQHC serving East Hawaii with integrated family medicine, behavioral health, and enabling services. Comparable nonprofit FQHC serving predominantly Native Hawaiian and underserved populations under HRSA grant funding.
• Chase Brexton Health Care: Mid-Atlantic FQHC operating as a Patient-Centered Medical Home with integrated medical, dental, behavioral health, and pharmacy services. Comparable mid-sized FQHC with similar NCQA-recognized care model and sliding-fee scale operations.
• Community Health Center, Inc. One of the largest FQHCs in the U.S., operating a nationally recognized Patient-Centered Medical Home model with integrated primary care, dental, behavioral health, and pharmacy. Comparable in operating model, multi-site delivery, and value-based care orientation.

Broad incumbents

• Hawaii Pacific Health: Largest nonprofit hospital and health system in Hawaii, operating multiple acute care hospitals across Oahu. A broader incumbent that competes for the same patient population in primary care but at significantly greater scale and with inpatient capabilities Waimanalo Health Center does not offer.
• The Queen's Health Systems: Major nonprofit Hawaii health system anchored by The Queen's Medical Center. Operates in the same Hawaii healthcare market with significant Medicaid exposure and Native Hawaiian health programs, but as a hospital-led system rather than a community FQHC.

Others

• AlohaCare: Hawaii-licensed managed care plan serving Medicaid (Med-QUEST) and dual-eligible beneficiaries. Functions as a key payer and potential value-based contract partner for Waimanalo Health Center rather than a direct care competitor.
• National Association of Community Health Centers: National membership organization representing FQHCs and the source of policy advocacy, training, and grant funding that supports organizations like Waimanalo Health Center. Ecosystem enabler rather than a competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/waimanalohealth
• Facebookfacebook.com/WaimanaloHealthCenter
• Instagraminstagram.com/waimanalohealthcenter

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waimanalo Health Center