Greater Lawrence Family Health Center

What Greater Lawrence Family Health Center does

Greater Lawrence Family Health Center (GLFHC) is a nonprofit Federally Qualified Health Center founded in 1980 in Lawrence, Massachusetts, and the second-largest community health center in Massachusetts. It operates an integrated care delivery network comprising 7 clinical sites, 6 pharmacies, 2 mobile health clinics, and a hospital-based clinic at Lawrence General Hospital, serving approximately 68,000-70,000 patients annually across Lawrence, Methuen, and Haverhill in the Merrimack Valley. The organization provides comprehensive primary care, specialty services (including HIV/Hepatitis C care, high-risk obstetrics, lactation support, addiction medicine, and integrative medicine), pharmacy services with 340B program participation, and ambulatory acute care with extended evening and weekend hours, accepting all patients regardless of ability to pay via a sliding fee scale.

Its underlying technology stack centers on the AthenaOne electronic health record system, augmented by a Patient-Centered Medical Home (PCMH) model with collaborative drug therapy management agreements integrating clinical pharmacists into primary care. GLFHC is also the operator of the first teaching health center in the United States (Lawrence Family Medicine Residency, est. 1995) and an ASHP-accredited PGY-1 Pharmacy Residency (est. 2014), creating a pipeline of bilingual physicians and pharmacists trained for underserved communities. The organization holds Joint Commission Gold Seal accreditation, NCQA Level-3 PCMH recognition, HRSA FSHCAA designation, and Anticoagulation Center of Excellence status, and serves more than half of the adults and children in Greater Lawrence.

The business model is a hybrid nonprofit healthcare services revenue structure combining (1) patient care revenue from Medicaid, Medicare, commercial insurance, and self-pay on a sliding fee scale; (2) federal Section 330 Health Center Program grant funding; (3) 340B Drug Discount Program pharmacy margin; (4) philanthropic grants and donations (e.g., $195K Direct Relief, $2M federal appropriation for West Lawrence expansion); and (5) workforce development funding tied to its residency programs. Governance is community-led, with a Board of Directors mandated to include at least 51% active patients. GLFHC employs between 501 and 1,000 staff, including over 100 family physicians, and recently completed a full C-suite refresh during 2025-2026.

Name

Greater Lawrence Family Health Center

Legal name

Greater Lawrence Family Health Center

Website

https://glfhc.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Greater Lawrence Family Health Center is a nonprofit Federally Qualified Health Center operating 7 clinics, 6 pharmacies, and 2 mobile health units across the Merrimack Valley, serving approximately 70,000 underserved patients annually regardless of ability to pay. It is the second-largest community health center in Massachusetts and operates the first teaching health center in the United States.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHLAFAGAI

Public/County Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYBPAGACAL

Public Health & Health Equity Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Community health center
• Primary care services
• Federally qualified health center
• Family medicine residency
• Ambulatory pharmacy services

Headquarters

HQ city

Lawrence

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Revenue: Revenue from providing comprehensive primary care, specialty services, and pharmacy services to patients with Medicaid, Medicare, commercial insurance, and uninsured patients on sliding fee scale
2. Federal Section 330 Grant: Health Center Program grantee under Section 330(k)(3)(g), 42 USC 254b, providing federal funding for serving underserved populations
3. 340B Drug Discount Program: Pharmacy participates in the 340B program which enables scarce resources to be spread to the most vulnerable patient populations
4. Grants and Donations: Funding from organizations including Direct Relief ($195,000), Essex County Community Foundation ($20,000), and federal appropriations ($2 million West Lawrence expansion)
5. Sliding Fee Scale: Discounted/sliding fee schedule available based on family size and income for uninsured patients

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Greater Lawrence Family Health Center is a nonprofit Federally Qualified Health Center providing comprehensive primary care, specialty clinical services (HIV/Hepatitis C, TB, obstetric, lactation, integrative and sports medicine), and integrated retail/clinical pharmacy services across seven clinics and six pharmacies in the Merrimack Valley. It also operates the Lawrence Family Medicine Residency, an ASHP-accredited PGY-1 Pharmacy Residency, and two mobile health clinics, serving approximately 70,000 patients annually regardless of ability to pay.

Product overview

Greater Lawrence Family Health Center is a multi-site, mission-driven nonprofit Federally Qualified Health Center providing comprehensive primary care, specialty services, and professional training. The organization operates seven clinics, six pharmacies, and two residency programs across Lawrence, Methuen, and Haverhill in the Merrimack Valley. Core offerings include Primary Health Care Services, Pharmacy Services, Lawrence Family Medicine Residency, and Mobile Health Clinic services. These are supplemented by specialty clinics (HIV/Hepatitis C, TB, Obstetric Care, etc.), CenteringPregnancy prenatal care, In-Home Primary Care Program, and ASHP-accredited Pharmacy Residency. The organization serves approximately 70,000 patients annually and delivers over 800 babies each year.

Differentiator

Problem solved

Functional benefit

Brands

• Lawrence Family Medicine Residency: A nationally recognized physician residency program, one of the first teaching health center programs in the United States, that trains future physicians to practice full-spectrum, equity-focused care in underserved communities.
• Pharmacy Residency Program
• The Family Pharmacy

Products and services

• Primary Health Care Services Comprehensive primary care delivered by more than 100 family physicians across multiple clinical sites, including acute care, chronic disease management, and preventive services, available to all patients regardless of ability to pay.
• The Family Pharmacy (Pharmacy Services) Six retail and clinical pharmacies serving the general public (not just GLFHC patients) with clinical pharmacists operating under collaborative drug therapy management agreements as part of the Patient-Centered Medical Home model. Services include free delivery, Easy Medication Packaging, and multilingual support; participating in the 340B Drug Discount Program.
• Lawrence Family Medicine Residency Program Nationally recognized physician residency program and the first teaching health center in the United States, training 48 family medicine residents in full-spectrum, equity-focused care with a Spanish language curriculum for underserved communities.
• PGY-1 Pharmacy Residency Program Postgraduate Year One (PGY-1) pharmacy residency program accredited by ASHP in affiliation with MCPHS University-Boston, offering in-depth experiences in ambulatory care pharmacy practice.
• Mobile Health Clinic (Clinic on Wheels)

Quantifiable outcome

• Serves 68,000-70,000 patients annually, more than half of adults and children in Greater Lawrence
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Massachusetts College of Pharmacy and Health Sciences (MCPHS) UniversitycoreStrategic or Co-development PartnerAffiliation partnership for PGY-1 pharmacy residency program offering in-depth experiences in ambulatory care pharmacy practice. MCPHS is one of the few private institutions specializing in health professions education. GLFHC has had this partnership since 2014.
• Lawrence General HospitalcoreStrategic or Co-development PartnerClinical affiliation where GLFHC physicians serve as Chief of Family Medicine, make over 12,000 hospital visits annually, and deliver babies. Also provides clinical training site for medical residents.
• Mass AHEC Network and Merrimack CollegeminorStrategic or Co-development PartnerPartnership for New England Nursing Preceptor Academy providing high-quality training for current and future preceptors at GLFHC.
• National Association of Community Health Centers (NACHC)coreStrategic or Co-development PartnerNational organization representing community health centers. GLFHC hosts NACHC Chief Health Officer visits and participates in advocacy efforts. NACHC grants Gold Advocacy Center of Excellence status.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Lynn Community Health Center: Another large Massachusetts-based FQHC serving a similar urban, multi-cultural, immigrant-heavy patient population with comprehensive primary care, pharmacy, and residency programs — directly comparable in mission, structure, and Medicaid-revenue mix.
• East Boston Neighborhood Health Center (EBNHC): One of the largest community health centers in Massachusetts, serving a predominantly Hispanic and immigrant population with primary care, pharmacy, and specialty services — directly comparable to GLFHC in scale, mission, and care delivery.
• Brockton Neighborhood Health Center: Massachusetts FQHC offering primary care, dental, behavioral health, and pharmacy under Section 330 with a comparable low-income, racially diverse patient base and sliding fee structure.
• Charles River Community Health Center: Federally Qualified Health Center serving Greater Boston/MetroWest with multi-site primary care, dental, behavioral health, and pharmacy — comparable in multi-site FQHC operating model.
• Clinica Family Health: Multi-site FQHC in Colorado operating integrated medical, dental, behavioral, and pharmacy services under a comparable sliding-fee, Section 330 model — strong functional comparator for GLFHC's integrated clinic-plus-pharmacy operations.
• Venice Family Clinic: Federally Qualified Health Center in California providing multi-site primary care, specialty, and pharmacy to a low-income, predominantly Spanish-speaking population — directly comparable to GLFHC and notably the most recent former employer of GLFHC's incoming CFO.

Broad incumbents

• Cambridge Health Alliance: Massachusetts-based public health system providing primary care, specialty, and hospital services to a similar underserved population; larger and hospital-anchored, but operates community primary care on a comparable mission-driven basis.
• Boston Medical Center: Largest safety-net hospital in New England and a major teaching institution serving a Medicaid-heavy, diverse population; directly comparable in mission and in training physicians for underserved communities.

Others

• National Association of Community Health Centers (NACHC): National trade and advocacy association for FQHCs; GLFHC holds NACHC's Gold Advocacy Center of Excellence designation, making NACHC both a strategic partner and the umbrella entity representing the relevant peer set.
• Massachusetts League of Community Health Centers: State-level association representing Massachusetts FQHCs; issues awards given to GLFHC clinicians and serves as the policy/advocacy ecosystem that frames GLFHC's competitive and operational environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GLFHC
• YouTubeyoutube.com/glfhc
• Facebookfacebook.com/greaterlawrencefhc
• LinkedInlinkedin.com/company/glfhc
• Instagraminstagram.com/greaterlawrencefhc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greater Lawrence Family Health Center