Brockton Neighborhood Health Center

What Brockton Neighborhood Health Center does

Brockton Neighborhood Health Center (BNHC) is a Federally Qualified Health Center (FQHC) and non-profit community health center founded in 1992 in Brockton, Massachusetts, providing comprehensive primary medical, dental, vision, behavioral health, substance use, OB/GYN, pediatric, pharmacy, and laboratory services to approximately 39,000 patients annually in Greater Brockton. The organization operates a multi-site distribution network anchored by its main clinic at 63 Main Street, supplemented by a pediatrics location at 158 Pleasant Street, an in-shelter clinic at the Father Bill's & MainSpring Smith Family Housing Resource Center, a mobile substance use services unit visiting seven sites weekly based on overdose mapping, telehealth services, and free prescription home delivery across five surrounding towns. The technology backbone is the Epic/MyChart electronic health records system, deployed in 2023, which underpins the MyChart patient portal used for appointments, refills, provider messaging, and record access.

BNHC's business model is structured around the HRSA Health Center Program (42 U.S.C. § 254b), with approximately 8% of program costs (~$4.26M) sourced from federal HRSA grants and the remaining 92% (~$45.83M of total ~$50M program costs) from non-federal sources — predominantly patient service revenue from MassHealth/Medicaid, Health Safety Net, commercial insurance, and a sliding-scale self-pay fee schedule tied to family size and income. All patients are accepted regardless of ability to pay, and the organization is deemed a Public Health Service employee for Federal Tort Claims Act liability coverage. Customer acquisition is community-led, driven by word-of-mouth, partnerships with the Cape Verdean Association and Haitian Community Partners, school-based workforce pipelines (Hometown Healthcare Academy, Southeastern Regional Vocational Technical School co-op), and shelter-based service points serving homeless and migrant populations. The organization holds Joint Commission National Quality Approval, NCQA Patient-Centered Medical Home recognition, and HRSA Operational Site Visit certification.

Name

Brockton Neighborhood Health Center

Legal name

Brockton Neighborhood Health Center

Website

https://bnhc.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Brockton Neighborhood Health Center (BNHC) is a Federally Qualified Health Center founded in 1992 in Brockton, Massachusetts, delivering comprehensive primary medical, dental, behavioral health, pharmacy, and substance use services to approximately 39,000 underserved patients annually across Greater Brockton through multiple clinics, mobile units, and telehealth.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAN

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAJAG

Children’s Hospitals & Pediatric Health Systems

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Substance use treatment
• Pharmacy home delivery

Headquarters

HQ city

Brockton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue from providing comprehensive healthcare services to patients. BNHC accepts all patients regardless of ability to pay and offers sliding scale discounts based on family size and income.
2. HRSA Health Center Program Grant: Federally funded grant under 42 U.S.C. § 254b, providing approximately $4,256,588 (8%) of funding for medical and dental programs. BNHC is deemed a Public Health Service employee for liability protections.
3. Pharmacy Services: BNHC Pharmacy opened in 2023, serving both patients and the public with free home delivery to Abington, Brockton, Easton, Randolph and Stoughton.
4. Non-Federal Support: Approximately $45,830,000 (92%) of approximate program costs come from non-federal sources, including patient revenue and community support.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Brockton Neighborhood Health Center is a Federally Qualified Health Center that delivers comprehensive primary, preventive, and specialty healthcare — including adult medicine, pediatrics, dental, eye care, OB/GYN and midwifery, behavioral health, substance use treatment, pharmacy, laboratory, and telehealth — to approximately 39,000 underserved patients annually in Greater Brockton. Services are provided on a sliding scale across multiple clinic sites, a mobile substance use unit, a shelter-based clinic, and through free prescription home delivery, accepting all patients regardless of ability to pay.

Product overview

Brockton Neighborhood Health Center (BNHC) is a Federally Qualified Health Center (FQHC) providing comprehensive healthcare services through a multi-site network. The organization operates a unified platform of clinical services centered around adult primary care, pediatrics, pharmacy, dental, behavioral health, and substance use treatment, supported by an Epic/MyChart electronic health records system. Key facilities include the main clinic at 63 Main Main Street, a Pediatrics department at 158 Pleasant Street, a shelter clinic at Father Bill's & MainSpring, and a mobile services unit. The health center serves approximately 39,000 patients annually in Greater Brockton and offers additional specialized programs including maternal/midwife services, STI testing, COVID care, immigration health services, and reentry support programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Primary Care Comprehensive primary medical care for adult patients, including chronic condition management, crisis evaluation, and urgent care, provided at the main clinic at 63 Main Street and other BNHC sites.
• BNHC Pediatrics

Quantifiable outcome

• 75% reduction in emergency room visits and hospital readmissions
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Cape Verdean AssociationcoreStrategic or Co-development PartnerBNHC is co-creating the Hometown Healthcare Academy program with the Cape Verdean Association (CVA). CVA helps conduct conferences and recruit candidates from their organization for the program offering healthcare education to Brockton High School students.
• Haitian Community PartnerscoreStrategic or Co-development PartnerBNHC is co-creating the Hometown Healthcare Academy program with Haitian Community Partners (HCP). HCP helps conduct conferences and recruit candidates for the program focused on Brockton youth pursuing healthcare careers.
• Cape Verdean Women UnitedminorStrategic or Co-development PartnerBrockton-based organization that coordinated the dental mission trip to Cape Verde along with the Cape Verdean Medical Society. BNHC volunteers traveled 3,000+ miles to provide dental care to over 1,100 patients.
• Cape Verdean Medical SocietyminorStrategic or Co-development PartnerPartnered with BNHC for the Cape Verde dental mission trip, working alongside local dentists to provide care to island residents.
• HEALing Communities StudycoreStrategic or Co-development PartnerBNHC collaborated with the HEALing Communities Study (funded by National Institute on Drug Abuse) to help community members, stop overdoses, and address the fentanyl crisis. BNHC's mobile clinic travels to seven sites weekly based on overdose mapping data.
• Smith Family Housing Resource Center (Father Bill's & MainSpring)coreStrategic or Co-development PartnerBNHC operates a clinic inside the Smith Family Housing Resource Center shelter, providing healthcare services to homeless individuals at 124 Manley St., Brockton.
• Mass. League of Community Health CenterscoreStrategic or Co-development PartnerStatewide association representing community health centers. BNHC participates in their programs including the Career Step medical assistant program and received the Edward M. Kennedy Founder Award from this organization.
• Southeastern Regional Vocational Technical SchoolminorStrategic or Co-development PartnerInnovative co-op program where seniors from the school have positions as medical assistants waiting at BNHC. First group included seven students who learned to be MAs under Director of Nursing Patti Neal.
• Brockton City Board of HealthminorStrategic or Co-development PartnerBNHC partnered with the city to run the Shaw's Center vaccination site during the COVID-19 pandemic, providing vaccines for residents and patients.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Regional players

• HealthFirst Family Care Center: Fall River, MA FQHC serving a similar underserved population in Southeastern Massachusetts — regional peer operating under the same HRSA Section 254b framework as BNHC.

Direct peers

• East Boston Neighborhood Health Center: One of the largest FQHCs in Massachusetts, serving a heavily immigrant population with multi-site primary care, pharmacy, and specialty services — closely mirrors BNHC's community-based, multilingual care delivery model.
• Holyoke Health Center: Western Massachusetts FQHC offering primary care, dental, behavioral health, and pharmacy with deep roots in a working-class, immigrant community — comparable FQHC service breadth and mission-driven payer mix.
• Mattapan Community Health Center: FQHC in Mattapan, MA delivering primary care, dental, behavioral health, and pharmacy to a largely underserved, immigrant-rich community — highly analogous service portfolio and population profile.
• Lynn Community Health Center: Massachusetts FQHC providing comprehensive multilingual primary care, behavioral health, and substance use treatment to a high-need population — closely aligned with BNHC's clinical and demographic model.
• Greater Roslindale Medical & Dental Center: Boston-area FQHC providing primary care and dental services to a diverse, predominantly low-income population — analogous FQHC service mix and community-health focus.
• Upham's Corner Health Center: Dorchester-based FQHC with primary care, behavioral health, and substance use programs serving an underserved urban population — directly comparable FQHC operating profile.
• DotHouse Health: Dorchester-based FQHC providing integrated primary, behavioral, and pharmacy services to an underserved, multilingual patient base — directly comparable FQHC delivery model.
• Whittier Street Health Center: Boston-based FQHC providing comprehensive primary care, behavioral health, and pharmacy services to underserved populations — comparable mission, payer mix, and service breadth to BNHC.
• Codman Square Health Center: Federally Qualified Health Center in Dorchester, MA serving a diverse, predominantly low-income urban population with comprehensive medical, dental, and behavioral health services — directly comparable FQHC operating model in Greater Boston.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BrocktonNHC
• YouTubevimeo.com/bnhc
• Facebookfacebook.com/BrocktonNeighborhoodHealthCenter
• Instagraminstagram.com/brocktonnhc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brockton Neighborhood Health Center