Fieldbit
Fieldbit provides enterprise AR and spatial computing software that helps field service technicians service complex industrial equipment using smart glasses and mobile devices. Now operating as Help Lightning Fieldbit, it serves manufacturers and asset owners across manufacturing, energy, medical, telecom, and logistics.
- Company typePrivate
- Founded2016
- HeadquartersHod Hasharon, Israel
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Fieldbit does
Fieldbit, founded in 2013 in Hod Hasharon, Israel, builds an enterprise-grade augmented reality platform for hands-free field service collaboration using smart glasses and mobile devices. The company was acquired by Help Lightning, Inc. (Birmingham, AL) and now operates as a wholly-owned subsidiary under the 'Help Lightning Fieldbit' brand. Fieldbit's technology combines spatial computing, real-time IoT data integration, multi-source knowledge aggregation, and merged-reality remote expert collaboration to help field technicians locate faults and service complex industrial equipment in environments where downtime is costly.
The core product is organized into four interconnected modules: Spatial Computing (AR visualization for asset location across multi-asset industrial sites using mobile devices or smart glasses), Knowledge Collaboration (curated multi-source knowledge sharing across SMEs, enterprise content, and captured troubleshooting learnings), Guidance Automation (authored step-by-step procedures with per-step compliance tracking), and Merged-Reality Remote Expert Collaboration (real-time AR-overlay remote guidance). The platform is multimodal, integrating image, video, structured IoT data, and curated knowledge artifacts (PDFs, drawings, videos). Target customers span industrial asset manufacturers and asset owners across manufacturing, energy/utilities, medical & scientific equipment, telecommunications, distribution & logistics, food & beverage equipment, and office equipment, with operating geographies concentrated in the USA and UK.
Fieldbit operates on an enterprise SaaS subscription model with annual billing and quote-based pricing tailored to organization size and use case requirements. Go-to-market combines direct enterprise field sales with demo-led qualification, supplemented by a channel partner ecosystem and a self-serve portal (hero.fieldbit.net) for mid-market access. The company has 11–50 employees, raised approximately $2.23M in disclosed funding across three rounds (2016, 2018, 2019), and is led by founder/CEO Evyatar Meiron and CTO Shay Solomon.
Fieldbit firmographics
Firmographics- Name
- Fieldbit
- Legal name
- Help Lightning, Inc.
- Website
- https://fieldbit.net
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fieldbit provides enterprise AR and spatial computing software that helps field service technicians service complex industrial equipment using smart glasses and mobile devices. Now operating as Help Lightning Fieldbit, it serves manufacturers and asset owners across manufacturing, energy, medical, telecom, and logistics.
- Ownership category
- akta.pro rank
Fieldbit industry classification
Industry- Product category
- Field Service Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)
- akta.pro secondary industries
- Field Service Dispatch & Remote Troubleshooting (BPAAACAG), Workforce Mobility & Field Service Enablement (Mobile GIS, Work Mgmt, Dispatch) (EUAEANAK)
Keywords
Where Fieldbit is headquartered
LocationHeadquarters
- HQ city
- Hod Hasharon
- HQ country
- Israel
- HQ region
- Middle East
Offices1 record
Markets served
Fieldbit business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise Software Platform Subscription: SaaS-based AR field service platform sold as enterprise subscriptions to industrial asset manufacturers and service organizations. Revenue generated through software licensing with support and maintenance services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise licensing with customizable modules |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Fieldbit product offering
Product offeringCore offering
Fieldbit is an enterprise-grade, real-time software platform that delivers augmented reality (AR) and spatial computing capabilities for hands-free field service collaboration. It enables field service technicians to locate malfunctions, view real-time IoT data, and access curated organizational knowledge via mobile devices or smart glasses, while supporting remote expert collaboration and step-by-step guided self-help procedures.
Product overview
Help Lightning Fieldbit is a unified industrial AR platform that combines multiple integrated capabilities. The core platform delivers AR-enabled remote assistance through four interconnected modules: Spatial Computing (for asset location and AR visualization using mobile devices or smart glasses), Knowledge Collaboration (for curated knowledge sharing from multiple enterprise sources), Guidance Automation (for self-help procedures and step-by-step work instructions), and AR Visualization Platform (for Industry 4.0-ready spatial computing with real-time IoT data integration). The platform is designed for field service technicians servicing complex equipment in industrial environments.
Differentiator
Problem solved
Functional benefit
Brands
- Help Lightning Fieldbit: Industrial AR platform combining Help Lightning and Fieldbit technology for field service, featuring spatial computing, remote assistance, knowledge collaboration, and guidance automation.
Products and services
- Help Lightning Fieldbit Platform
Quantifiable outcome
- Reduced truck rolls
- +4 more outcomes
Companies that use Fieldbit
Customer profileSegments9 records
Ideal customer profiles1 record
Fieldbit technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature5 records
Fieldbit partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Help LightningflagshipHelp Lightning acquired Fieldbit technology and integrated it into their remote visual guidance solution suite. Fieldbit's industrial AR platform for field service is now offered as Help Lightning Fieldbit, combining Help Lightning's remote expert collaboration with Fieldbit's spatial computing and multi-source knowledge platform. The partnership enables organizations to gain efficiency, reduce expenses, improve customer experience, and maintain product expertise through unified AR-enabled remote assistance.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Fieldbit competitors and assessment
Company assessmentDirect peers
- Librestream (Onsight): Librestream's Onsight platform delivers remote visual assistance and AR workflows for industrial field service, with similar smart glasses integrations — closely overlapping with Fieldbit's core remote expert collaboration use case.
- Taqtile: Taqtile's Manifest platform enables spatial computing and AR-guided procedures for industrial workforces, with strong smart glasses support — closely aligned with Fieldbit's spatial computing and guidance automation modules.
- XMReality: XMReality provides remote visual guidance software for industrial customers, emphasizing hands-free AR collaboration for field technicians — directly comparable to Fieldbit's remote visual assistance and knowledge capture capabilities.
- Scope AR: Scope AR provides AR remote assistance and work-instruction solutions for industrial field service and manufacturing, with smart glasses support — a direct competitor to Fieldbit's merged-reality remote expert collaboration and guidance automation capabilities.
- RE'FLEKT: RE'FLEKT offers AR remote assistance and knowledge transfer solutions for industrial field service and manufacturing customers in Europe — competing head-to-head with Fieldbit in the same enterprise AR service workflows.
Emerging players
- Arvizio: Arvizio offers AR collaboration and visualization solutions for enterprise and industrial training, with a narrower feature set than Fieldbit but overlapping in spatial visualization and remote guidance for industrial customers.
- Dozuki: Dozuki provides step-by-step work instruction and procedural knowledge software for manufacturing and field service — overlapping with Fieldbit's guidance automation module but without the spatial computing/AR layer, positioning it as a partial competitor.
Broad incumbents
- Microsoft (Dynamics 365 Guides / HoloLens): Microsoft bundles Dynamics 365 Guides with HoloLens for industrial AR-assisted procedures and remote expert collaboration — overlapping directly with Fieldbit's spatial computing and guidance automation modules, and bundled with the broader Microsoft enterprise stack.
- TeamViewer: TeamViewer's Frontline product offers AR-guided workflows and remote assistance for industrial field service, directly competing with Fieldbit's remote visual guidance and guidance automation capabilities, backed by a large global enterprise sales force.
- PTC: PTC's Vuforia product line is the most established industrial AR/remote assistance platform, serving field service and manufacturing use cases with smart glasses workflows — directly comparable to Fieldbit's spatial computing offering but with a much larger enterprise footprint and R&D budget.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Fieldbit social profiles
Digital presenceFieldbit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fieldbit leadership team
Management profileNumber of profiles
Profiles3 records
Fieldbit subsidiaries and ownership
Company hierarchySubsidiaries1 record
Fieldbit funding detail
Funding detailFunding overview
Funding rounds3 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fieldbit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fieldbit
What does Fieldbit do?
Fieldbit is an enterprise-grade, real-time software platform that delivers augmented reality (AR) and spatial computing capabilities for hands-free field service collaboration. It enables field service technicians to locate malfunctions, view real-time IoT data, and access curated organizational knowledge via mobile devices or smart glasses, while supporting remote expert collaboration and step-by-step guided self-help procedures.
Is Fieldbit a public or private company?
Fieldbit is a private company. It is classified as corporate owned and is currently operating.
When was Fieldbit founded?
Fieldbit was founded in 2016. It employs 11 to 50 people.
Where is Fieldbit based?
Fieldbit is headquartered in Hod Hasharon, Israel, in the Middle East region.
How does Fieldbit make money?
One revenue line is on record: enterprise Software Platform Subscription.
Who are Fieldbit's main competitors?
Direct peers on record are Librestream (Onsight), Taqtile, XMReality, Scope AR and RE'FLEKT. Emerging players are Arvizio and Dozuki. Broad incumbents are Microsoft (Dynamics 365 Guides / HoloLens), TeamViewer and PTC.
Does Fieldbit have an API?
No public API is recorded for Fieldbit.
What industry is Fieldbit in?
Fieldbit's product category is Field Service Software. Its primary akta.pro industry code is BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix), with a secondary code of BPAAACAG, Field Service Dispatch & Remote Troubleshooting. Its NAICS code is 518 and its SIC code is 7370.