Singapore Post

What Singapore Post does

Singapore Post Limited (SGX: SPOST/S08) is the statutory national postal operator of Singapore, incorporated in 1992 with a postal heritage dating to 1819. The company operates an integrated portfolio spanning domestic and international mail, e-commerce logistics, parcel locker networks, advertising mail, address data services, and a S$1.1 billion property asset (SingPost Centre at Paya Lebar). It serves three primary customer segments — individual consumers, small and medium businesses, and enterprise customers — across 220+ international destinations, with a recent strategic emphasis on cross-border e-commerce, returns management, and healthcare logistics.

The operating platform is anchored by an extensive physical network: 40 post offices, 70+ POPStation automated parcel lockers, 237 POPStop service points, 39 POPDrop kiosks, and direct letterbox delivery to 1.5M+ addresses. Enterprise capability is built around the Regional eCommerce Logistics Hub in Tampines, where a S$30M automated sortation facility (launched June 2026) tripled small/medium parcel capacity to 300,000/day and brought total throughput to 400,000 parcels/day, supported by WMS/TMS API integration, FIFO/FEFO inventory control, and AI-driven route optimization. The technology stack is complemented by the SGLocate address verification API (1.9M+ Singapore addresses), the ezy2ship shipment platform, the Mail360 advertising campaign portal, and a mobile app. International delivery is structured around Delivered Duty Paid (DDP) products (Speedpost Direct International for the US and EU) and partnership-based reach via Asendia (200+ destinations) and SkyNet Worldwide Express (180+ destinations through SingPost's Airmail Transit Centre).

Revenue mechanics combine transactional fees (Speedpost, smartpac, registered services, parcel handling) with recurring income from property leasing at SingPost Centre (S$40.6M H1 FY2025/26 revenue, +3.3% YoY), subscription-based data services (SGLocate), managed services (warehousing and fulfillment at the eComm Log Hub), and transaction-fee advertising (Admail, HomeDirect, Direct Mail). Following the March 2025 divestiture of Australian logistics business Freight Management Holdings to Pacific Equity Partners for A$1.02B enterprise value (S$302.1M gain), the company retained a strengthened capital position and executed a subsequent asset rotation by selling 14 HDB shophouse units for S$55.5M in November 2025, with proceeds redeployed into automation and a healthcare logistics initiative (Fullerton Health MOU, May 2026) targeting Singapore's super-aged demographics.

Name

Singapore Post

Legal name

Singapore Post Limited

Website

https://singpost.com

Company type

Public

Founded year

1992

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Singapore Post Limited operates Singapore's national postal service, providing domestic and international mail, e-commerce logistics, parcel lockers, warehousing, and advertising mail to consumers, SMBs, and enterprises across 220+ destinations.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (491110), Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (49221), Direct Mail Advertising (54186), Private Mail Centers (561431), Postal Service (4911)

SIC

Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331), Public Warehousing & Storage (4220)

akta.pro industry

PRIMARYTLAAAAAF

Post Office Network & Retail Counter Services

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAAAAB

Domestic Parcel Post / Ground Parcels

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAAAAL

International Parcel Post (Inbound/Outbound)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAAAAJ

Direct Mail / Marketing Mail & Bulk Mail Services

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAAAAG

P.O. Boxes & Virtual Mailboxes

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAAAAI

Addressing, Change-of-Address & Mail Forwarding

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)

SECONDARYTLAAACAJ

Parcel Inject / Postal Workshare (Last-Mile Handoff)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Standard/Deferred Parcel Delivery

Keywords

• Postal services
• Parcel delivery
• Logistics solutions
• E-commerce fulfillment
• Mail management

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Logistics and Postal Services: Core postal services including domestic mail, international mail, Speedpost deliveries, and parcel handling. Revenue declining due to structural headwinds in traditional letter mail volumes (down 23.4%) and cross-border e-commerce deliveries (down 58.9%).
2. Property Leasing: Property division generating revenue from SingPost Centre in Paya Lebar, a S$1.1 billion flagship property retained after March 2025 Australian logistics business sale. Property remained a bright spot with 3.3% revenue increase to S$40.6 million in H1 FY2025/26.
3. E-commerce Logistics Solutions: Warehousing, fulfillment, distribution services, and international delivery solutions for businesses. Domestic e-commerce volumes grew 11.6% despite overall sector challenges.
4. Returns Management: Reverse logistics and returns management solutions including ezyReturn service, quality checks, recycling, and disposal services for enterprise customers.
5. Data Solutions: SGLocate postal data solutions providing address verification, validation, and geocoding services for businesses requiring accurate customer address information.
6. Marketing Services: Admail, HomeDirect, and Direct Mail advertising services reaching 1.5 million+ letterboxes islandwide, plus advertising opportunities in post offices and at SingPost Centre.

Pricing tiers

Go-to-market motion3 records

Distribution channels9 records

Marketing channels7 records

Core offering

Singapore Post provides integrated mail, parcel delivery, courier, e-commerce logistics, warehousing and fulfillment services through its nationwide postal network in Singapore, supported by international partnerships and operations across the Asia-Pacific region. The group's offerings span domestic and international mail services (Registered Service, Tracked Letterbox, Direct Mail, Admail), courier services under the Speedpost brand, e-commerce logistics under Quantium Solutions, returns management under ezyReturn, and a self-service parcel locker network via POPStation. The group also derives revenue from the SingPost Centre mixed-use property and address-verification services via SGLocate.

Product overview

Singapore Post operates as a comprehensive postal and logistics provider offering both core postal services and an integrated suite of e-commerce, distribution, and marketing solutions. The core postal offerings include smartpac prepaid labels, Speedpost courier services, and various mail management services (Tracked Letterbox, Registered Service, PRIVY). The company has developed an extensive parcel delivery ecosystem centered around POPStation, POPStop, and POPDrop locker networks for 24/7 self-service collection and returns. For international e-commerce, vPost provides overseas shopping addresses while Speedpost Direct International (US and EU) offers DDP-compliant shipping solutions. The enterprise segment includes advertising mail products (Admail, HomeDirect, Direct Mail), the Mail360 campaign management platform, SGLocate address verification API, and comprehensive warehousing, distribution, and returns management services through the Regional eCommerce Logistics Hub. The company also offers digital tools including the SingPost Mobile App and ezy2ship shipment management platform.

Differentiator

Problem solved

Functional benefit

Brands

• Speedpost: Express courier and parcel delivery service for domestic and international shipments
• vPost
• smartpac
• POPStation
• POPStop
• POPDrop
• ezy2ship
• ezyReturn
• PRIVY
• SGLocate
• SingPost Centre
• Mail360

Products and services

• SingPost Mobile App A consumer mobile application that allows users to track parcels, manage POPStation locker collections, view locker availability, schedule deliveries and access postal services from their smartphone.
• Speedpost On-demand express courier service offering same-day, next-day, and premium speed deliveries for domestic Singapore parcels and international shipments to multiple global destinations.
• smartpac A prepaid domestic parcel service using SingPost's distinctive green padded envelopes/bags, allowing customers to send items across Singapore at a flat prepaid price.
• Registered Service A secured mail service for sending important documents and items domestically and internationally with proof of posting, tracking, and signature-on-delivery confirmation.
• Tracked Letterbox A personal mailbox rental service at SingPost post offices providing customers with a permanent address for receiving mail and parcels with notification and tracking capabilities.
• POPStation A self-service parcel locker network of 70+ locations across Singapore that enables 24/7 secure parcel collection, drop-off and returns for online shoppers and e-commerce customers.
• POPStop A service point network of 237 locations including convenience stores and partner outlets across Singapore where customers can drop off and collect parcels.
• POPDrop Self-service parcel drop-off kiosks at 39 locations across Singapore enabling customers to send parcels by themselves without visiting a post office counter.
• vPost An overseas personal shopping and parcel forwarding service that allows Singapore customers to shop from international online retailers and have items consolidated and forwarded to Singapore.
• PRIVY A premium co-working space, retail and lifestyle concept operating from SingPost Centre, serving Singapore-based start-ups, freelancers and small businesses.
• Customised Packaging, Stamps & Gifts A retail product line offering custom personalised stamps, premium packaging materials, philatelic collectibles and corporate gifting items at SingPost post offices and online.
• Bill Payment Service Counter and digital bill payment service allowing customers to pay utility, telecommunications, government, and other bills at SingPost post offices and through the SingPost mobile app.
• Document Services Self-service printing, photocopying, binding, and laminating services available at selected SingPost post offices for walk-in customers.
• ezy2ship An online shipping platform enabling customers and small businesses to book, pay for, and schedule domestic and international parcel collections from their premises.
• ezyReturn An online parcel returns service that allows customers to initiate, pay for and schedule returns of items to originating retailers via SingPost's POPStation, POPStop and POPDrop network.
• eComm Log Hub (Warehousing & Fulfillment) End-to-end e-commerce warehousing, fulfillment and distribution services including inventory management (FIFO/FEFO controls), order processing, pick-and-pack, and last-mile delivery via SingPost's integrated network.
• Distribution Services Last-mile distribution services covering FTL/FTL pickup delivery across Singapore, including logistics reverse and B2B/B2C fulfillment distribution for e-commerce merchants.
• Returns Management Services (Enterprise) Enterprise returns management services including returns intake, sorting, grading, refurbishment, and disposal/recycling for e-commerce merchants, supported by SingPost's POPStation, POPStop and POPDrop network and the Asendia cross-border returns platform.
• Speedpost Direct International (Europe) A direct international parcel delivery service providing end-to-end shipping from Singapore to European Union countries with customs clearance, door-to-door tracking, and signature-on-delivery.
• Speedpost Direct International (USA) A direct international parcel delivery service providing end-to-end shipping from Singapore to the United States with customs clearance, door-to-door tracking, and signature-on-delivery.
• Import Solutions (Cross-Border E-commerce) Cross-border e-commerce solutions providing parcel import into Singapore and key Asia-Pacific markets with customs clearance, last-mile delivery, and tracking for international e-commerce sellers and marketplaces.
• Direct Mail A mass direct mail service allowing businesses to send addressed or unaddressed marketing and customer communications to Singapore households and businesses via SingPost's national postal delivery network.
• Admail A targeted advertising mail service enabling businesses to send promotional and marketing materials to addressable Singapore households and businesses via the postal network with targeting capabilities.
• Mail360 A multi-channel marketing automation platform that integrates direct mail, electronic direct mail (eDM), and SMS into unified marketing campaigns targeting customer acquisition, retention and engagement for businesses.
• HomeDirect A home delivery subscription service for magazines, periodicals and bulk mail items, distributing publications directly to subscriber households in Singapore.
• SGLocate A SaaS address verification and cleansing platform providing 1.9 million+ verified Singapore addresses via API (Software-as-a-Service) and web portal (Data-as-a-Service) for e-commerce platforms, banks, government agencies and enterprises.
• SingPost Centre Property A mixed-use commercial property at 10 Eunos Road 8, Singapore, comprising retail, food and beverage, office and co-working space, including the SingPost headquarters and the automated parcel sorting facility.

Quantifiable outcome

• Triples small and medium parcel processing capacity from 100,000 to 300,000 parcels per day
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

Five partnerships are on record, tiered strategic diversification, core and minor.

• Fullerton Healthstrategic diversificationStrategic or Co-development Partner · 14 May 2026Memorandum of Understanding signed May 14, 2026, to co-develop an integrated healthcare delivery ecosystem combining SingPost's nationwide logistics and warehousing infrastructure with Fullerton Health's clinical and pharmaceutical expertise. Collaboration aims to deliver medicine and healthcare services to households across Singapore, addressing the country's super-aged society status (21%+ aged 65+). Marks SingPost's diversification into healthcare logistics while strengthening Fullerton Health's downstream healthcare value chain.
• AsendiacoreStrategic or Co-development Partner · 7 May 2026Strategic partnership to strengthen cross-border e-commerce logistics capabilities across Singapore and Asia-Pacific region. Timed to help merchants navigate EU's July 2026 abolition of €150 de minimis customs duty exemption. Offering Delivered Duty Paid (DDP) solutions to reduce customs delays. SingPost customers gain access to Asendia's global delivery network covering Europe, North America, South America, Middle East, and Oceania (200+ destinations, 140M parcels in 2025, €1.1B revenue). Asendia customers benefit from improved access to Singapore and APAC via SingPost's regional infrastructure and last-mile capabilities.
• SkyNet Worldwide ExpresscoreStrategic or Co-development Partner · 1 January 2026Strategic partnership effective January 1, 2026, granting SingPost local representation of the SkyNet brand while enabling SkyNet to use SingPost's Airmail Transit Centre as a customs-bonded transshipment hub for regional and global shipments. Customers gain access to 180+ global destinations through unified technology platform, DDP services, and e-fulfillment facilities for managing returns and orders.
• Pick NetworkminorChannel Partner/ Reseller/ Distributor · 19 October 2025Partnership integrating Pick Network's locker system into SingPost's last-mile infrastructure, expanding parcel collection options through collaboration with Lazada and other logistics providers.
• LazadaminorChannel Partner/ Reseller/ DistributorE-commerce platform partnership for last-mile delivery integration and parcel collection options through SingPost's POPStation locker network.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• J&T Express: Fast-growing regional e-commerce courier operating across Southeast Asia and beyond — competing for the same cross-border and last-mile parcel volumes that drove SingPost's recent -58.9% decline.
• SF Express: Chinese express delivery leader expanding cross-border Asia-Pacific parcel services — competing for cross-border e-commerce volumes flowing between China and Singapore/Southeast Asia.
• Ninja Van: Southeast Asian last-mile delivery specialist serving e-commerce customers across Singapore, Malaysia, Indonesia, Thailand, Vietnam, and Philippines — direct competitor in the regional e-commerce parcel volumes where SingPost has lost share.

Broad incumbents

• FedEx: Global integrator providing express transportation and cross-border e-commerce delivery services — directly competes with SingPost's Speedpost International and import solutions in Singapore and APAC lanes.
• DHL Group (Deutsche Post DHL): Global logistics leader with extensive cross-border e-commerce, express, and supply chain operations — competes directly with SingPost in international parcel delivery and customs-handled DDP services across Asia-Pacific.

Direct peers

• Australia Post: Australian national postal operator providing letters, parcels, and e-commerce logistics with a similar regulated incumbent model and the same SingPost-related competitive dynamics in the APAC region; SingPost's divestment of FMH highlights direct parallel.
• Pos Malaysia: Malaysian national postal operator offering letters, parcels, and e-commerce logistics in the same Southeast Asian geography — same product mix, same customer segments, and direct regional competitive overlap.
• Japan Post Holdings: Japanese national postal operator with extensive postal and logistics operations, including international parcel services — comparable national-postal-operator model and similar mail/parcel dynamics in an Asian market.
• Royal Mail (International Distribution Services): UK national postal operator offering letters, parcels, and logistics services under similar structural headwinds (declining mail, growing e-commerce parcels) — directly comparable business model and transformation challenges to SingPost.

Regional players

• Yamato Holdings: Japanese door-to-door parcel delivery and logistics provider with Asia-Pacific reach — comparable to SingPost's domestic parcel business model in an adjacent regulated market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mysingpost
• LinkedInlinkedin.com/company/singapore-post-ltd
• Instagraminstagram.com/mysingpost
• Xx.com/singpost

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Singapore Post