What Mount Carmel Clinic does

Mount Carmel Clinic is a non-profit community health centre headquartered at 886 Main Street in Winnipeg's North End / Point Douglas neighbourhood, founded in 1926 as Canada's first and longest-running community health centre and approaching its 100-year centennial in 2026. The clinic delivers an integrated continuum of care spanning primary health services, dental care, pharmacy, harm reduction, mental health, early childhood education, and Indigenous cultural programming to populations facing systemic barriers to mainstream healthcare — including low-income residents, Indigenous community members (First Nations, Métis, Inuit), newcomers and refugees, women and gender-diverse individuals involved in survival sex work, pregnant and parenting women with substance use challenges, and individuals experiencing homelessness with complex mental health needs.

The clinic operates from a three-building Main Street campus (886 Main HQ, 888 Main community drop-in, 896 Main newly renovated and opened 2025/2026) plus satellite teen clinics at two local high schools. Service delivery is built on a harm-reduction, pro-choice, trauma-informed framework explicitly grounded in 15 social determinants of health, using electronic health records, pharmacy dispensing systems, and digital intake/contact systems. Signature programs include Wiisocotatiwin Assertive Community Treatment (housing-first mental health, originated from the Mental Health Commission of Canada's At Home/Chez Soi research project in 2009), Sage House (drop-in and outreach for women and gender-diverse individuals involved in survival sex work, originally POWER, opened 1992), Manito Ikwe Kagiikwe / The Mothering Project (wraparound support for pregnant and parenting women who use substances, established 2013), and Anne Ross Day Nursery (64 subsidized childcare spots, fully accessible since 2012). In the most recent reporting year, the clinic filled 39,613 prescriptions serving 14,124 pharmacy clients, recorded 2,623 dental appointments, and recorded 6,829 Sage House visits including 2,499 essential-need kits distributed.

Revenue is generated through federal, provincial, and municipal government grants (Manitoba Justice, Department of Canadian Heritage, Service Canada, WRHA, Government of Manitoba), donations via the affiliated Mount Carmel Clinic Foundation (over CAD $6 million raised for capital and over $3 million for special programs since 1998, including a $6M+ Stronger Together capital campaign), community and corporate grants (United Way, The Winnipeg Foundation, Canadian Women's Foundation, End Homelessness Winnipeg, Bell Let's Talk, Manitoba Dental Foundation, Assiniboine Credit Union), sliding-scale dental and not-for-profit pharmacy fees, and tax-deductible donations processed via MoonClerk. Most clinical services are provided free of charge to eligible North End residents and program participants. The clinic employs 150+ staff across four collective bargaining units (CUPE Facility, CUPE Community, MAHCP, CUPE ARDN), with operational leadership under Executive Director Bobbette Shoffner and governance by a volunteer board chaired by David Zyla.

Name

Mount Carmel Clinic

Legal name

Mount Carmel Clinic

Website

https://mountcarmel.ca

Company type

Private

Founded year

1926

Operating status

Operating

Headcount range

101–250 employees

Short description

Mount Carmel Clinic is a non-profit community health centre in Winnipeg's North End, founded in 1926 as Canada's first community health centre. It provides free or low-cost primary health, dental, pharmacy, mental health, harm reduction, and early learning services to Indigenous, newcomer, and low-income residents.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Other Individual and Family Services (62419)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Independent Primary Care Practices (HLAFAGAA), Mobile & Street Medicine Primary Care Programs (HLAFAGAH), Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Community health services
• Primary health care
• Harm reduction programs
• Indigenous health services
• Subsidized dental care

Headquarters

HQ city

Winnipeg

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government grants and program funding: Funding from federal, provincial, and municipal government sources including Manitoba Justice ($300,000 Thunderwing Project), Department of Canadian Heritage, Service Canada, and the Winnipeg Regional Health Authority (WRHA) for ongoing operations and specific program initiatives.
2. Charitable foundation and donor contributions: Donations processed via the Mount Carmel Clinic Foundation (established 1998), which has raised over $6 million for capital projects and over $3 million for special programs; includes individual giving, planned/legacy giving, third-party community fundraisers, and major donor campaigns (e.g., Stronger Together raised over $6 million for Sage House and ACT).
3. Pharmacy sales (not-for-profit): Revenue from dispensing 39,613 prescriptions annually through the on-site Mount Carmel Clinic Pharmacy serving 14,124 clients, with free city-wide delivery and variable payment modalities.
4. Dental clinic fees (sliding scale): Subsidized dental services for low-income Winnipeg residents, with fees varying based on income level (2,623 appointments annually, including 209 emergency visits).
5. Community and corporate grants: Grants from charitable foundations and corporate partners including United Way, The Winnipeg Foundation, Canadian Women's Foundation, End Homelessness Winnipeg, Manitoba Dental Foundation, Bell Let's Talk Diversity Fund, Assiniboine Credit Union, and event sponsors.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Mount Carmel Clinic is Canada's first and longest-running community health centre (founded 1926), delivering integrated primary health, community wellness, and early learning/parenting services to Winnipeg's North End / Point Douglas neighbourhood. Core offerings include a not-for-profit pharmacy with free city-wide delivery, subsidized dental care, free primary health services (physicians, nurse practitioners, dietitian, diabetes and hepatitis C clinics, sexual and reproductive health, foot care, chiropractic, midwife), and specialized community programs (Sage House harm-reduction drop-in for survival sex workers, Wiisocotatiwin ACT housing-first mental health program, Manito Ikwe Kagiikwe Mothering Project, Anne Ross Day Nursery).

Differentiator

Problem solved

Functional benefit

Brands

• Sage House: Drop-in and resource centre originally opened in 1992 (as POWER) for women and gender-diverse persons involved in survival sex work, providing harm-reduction supplies, primary care, showers, food, cultural supports, skill-building, volunteering and support groups.
• Wiisocotatiwin (ACT — Assertive Community Treatment)
• Manito Ikwe Kagiikwe (The Mothering Project / MIK)
• Anne Ross Day Nursery

Products and services

• Mount Carmel Clinic Pharmacy Not-for-profit pharmacy open Monday to Friday offering free city-wide delivery, prescription fills, and patient consultations. Served 14,124 clients and filled 39,613 prescriptions in the most recent reporting year.
• Dental Clinic Subsidized dental care services for low-income residents of Winnipeg, with fees varying based on patient income. Recorded 2,623 dental appointments including 209 emergency visits in the most recent reporting year. Hours: Mon/Wed/Fri 9am-5pm; Tue/Thu 9am-8pm.
• Diabetes Clinic Provides diabetes care including a Diabetes Nurse, Dietitian, and Service Providers. Offers culturally safe care and diabetes education classes, free Mon-Fri 9am-5pm (closed daily 12:30-13:30).
• Hepatitis C Clinic Focused on the treatment of patients with Hepatitis C (HCV) in Manitoba and northwestern Ontario, providing general hepatology care via the assigned hepatologist Dr. Susan Cuvelier. Referral required.
• Reproductive and Sexual Health Services Sexual and reproductive health services including STI testing, available to all Manitoba residents at no cost. Includes prenatal and perinatal care for North End residents and MCC program participants.
• Teen Clinic Drop-in teen clinic services delivered at St. John High School (Tue 12-3pm) and R.B. Russell High School (Wed 12-3:30pm), serving students exclusively with confidential primary care, sexual and reproductive health, and youth-focused programming.
• Sage House Drop-in and outreach program for women-identifying and gender-diverse individuals involved in survival sex work, offering harm-reduction supplies, primary care, cultural supports, skill-building, and peer support. Recorded 6,829 visits annually, including 2,499 essential-need kits distributed and 763 health consultations. Outreach operates Mon-Fri.
• Wiisocotatiwin Assertive Community Treatment (ACT) Program Intensive housing-first mental health program supporting individuals experiencing homelessness and complex mental health needs in Winnipeg. Provides intensive in-community treatment for 125 clients annually, with outreach operating 7 days/week.
• Manito Ikwe Kagiikwe (The Mothering Project) Wraparound support program for pregnant women and mothers of infants under 12 months who use substances, combining prenatal care, peer support groups, advocacy, cultural programming, harm reduction, and licensed infant daycare.
• Anne Ross Day Nursery Subsidized childcare facility providing 48 preschool spaces and 16 infant daycare spots (64 subsidized spots total) in a culturally-focused, fully accessible environment, alongside nutrition programming (The Nutrition Project).
• Community Drop-In Centre Drop-in centre at 888 Main Street providing harm-reduction supplies (crack kits, safer injection kits, condoms, Naloxone), public computer/internet access, fax help, housing list access, social worker and Elder consultations, hygiene products, traditional medicines (sage, cedar, sweetgrass), and reusable masks. Doors open 9:15am-5pm (closed 12-12:45pm for lunch).
• WISH Clinic and Chiropractic Services Student-run WISH clinic and chiropractic services delivered at Mount Carmel Clinic in partnership with the University of Manitoba and the Winnipeg Regional Health Authority.
• Community Wellness Programs Community wellness programs including 161 group sessions annually supporting mental health, 480+ social work counselling sessions annually, food bank support for 809 users annually, harm-reduction outreach, and volunteer peer helpers across multiple programs.

Named customers7 records

Segments9 records

Ideal customer profiles9 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Twelve partnerships are on record, tiered major and minor.

• Winnipeg Regional Health Authority (WRHA)majorStrategic or Co-development PartnerWRHA is a long-standing operational and funding partner of Mount Carmel Clinic, recognized as a core funder on the clinic's website. WRHA co-partners with the University of Manitoba to deliver the student-run WISH clinic at MCC and supports the Point Douglas community area health profile referenced by the clinic.
• Mental Health Commission of CanadamajorStrategic or Co-development PartnerOriginating partner of the Wiisocotatiwin Assertive Community Treatment (ACT) program. The program was launched in 2009 as part of the Mental Health Commission of Canada's At Home/Chez Soi research project, applying a housing-first model to support Winnipeg's most vulnerable and at-risk community members experiencing homelessness and mental health challenges.
• University of ManitobamajorStrategic or Co-development PartnerAcademic partner for the student-run WISH clinic delivered at Mount Carmel Clinic, in collaboration with the Winnipeg Regional Health Authority. The partnership also supports chiropractic services and clinical training placements at MCC.
• Assiniboine Credit UnionminorGTM or Marketing PartnerSupporting Sponsor of Mount Carmel Clinic's National Indigenous Peoples Day celebration and a recognized community partner.
• Manitoba Non-Profit Housing Association (MNPHA)minorOthersIndustry/sector association partner recognized on the funders page of Mount Carmel Clinic.
• Canadian Imperial Bank of Commerce (CIBC)majorOthersCIBC donated its former neighbouring bank branch building to Mount Carmel Clinic, enabling the Foundation to undertake a $1.3 million capital campaign to retrofit the building and free up space for primary health care in MCC's main building.
• Manitoba Blue CrossmajorGTM or Marketing PartnerCentennial Presenting Sponsor of Mount Carmel Clinic's 100th Anniversary and National Indigenous Peoples Day Celebration in 2026, providing major financial and community support.
• Manitoba Egg FarmersminorGTM or Marketing PartnerSupporting Sponsor of Mount Carmel Clinic's National Indigenous Peoples Day Celebration.
• Manitoba Public Insurance (MPI)minorGTM or Marketing PartnerSupporting Sponsor of Mount Carmel Clinic's National Indigenous Peoples Day Celebration.
• Manitoba Association of Health Care Professionals (MAHCP)minorOthersNeighbourhood Sponsor of Mount Carmel Clinic's National Indigenous Peoples Day Celebration. MAHCP also represents a collective bargaining unit at MCC for some staff positions.
• Epic (a Bell MTS Company)minorGTM or Marketing PartnerCommunity Champion Sponsor of MCC's National Indigenous Peoples Day Celebration; also hosted a golf tournament that MCC participated in for community outreach.
• Manitoba Liquor & LotteriesminorGTM or Marketing PartnerCommunity Champion Sponsor of Mount Carmel Clinic's National Indigenous Peoples Day Celebration.

Scale indicators15 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Klinic Community Health: Winnipeg community health centre offering primary care, mental health, sexual health, and crisis services. Directly comparable to Mount Carmel Clinic in mission (community health centre model), geography (Winnipeg), and service mix (primary care plus mental health plus community programs).
• Nine Circles Community Health Centre: Winnipeg-based community health centre specializing in HIV/STBBI care, sexual health, and harm reduction with a primary-care mandate for inner-city populations. Directly comparable to Mount Carmel Clinic as a community health centre serving marginalized Winnipeg populations with harm-reduction and primary-care integration.
• NorWest Co-op Community Health Centre: Winnipeg community health centre delivering primary care, mental health, and community services to inner-city and northwest Winnipeg residents. Directly comparable to Mount Carmel Clinic as a co-located multi-service community health centre serving similar underserved Winnipeg populations.
• Aboriginal Health & Wellness Centre of Winnipeg: Winnipeg Indigenous-led health and wellness centre providing primary care, traditional healing, and community programs for Indigenous community members. Directly comparable to Mount Carmel Clinic in its Indigenous cultural programming, harm-reduction lens, and community health centre model in Winnipeg.
• Main Street Project (Winnipeg): Winnipeg organization providing harm-reduction, housing, and primary care services to people experiencing homelessness, substance use, and sex-work involvement. Comparable to Mount Carmel Clinic's Sage House and Wiisocotatiwin ACT programs as a harm-reduction and homeless-serving peer in the same city.

Broad incumbents

• Canadian Mental Health Association — Manitoba: Provincial branch of Canada's largest mental-health non-profit, operating housing, case management, and Assertive Community Treatment programs across Manitoba. Comparable to Mount Carmel Clinic's Wiisocotatiwin ACT program and broader mental-health community services, but at provincial scale rather than a single-site community centre.

Regional players

• Centretown Community Health Centre (Ottawa): Ottawa-based community health centre providing primary care, harm reduction, and community services to inner-city residents. Comparable to Mount Carmel Clinic as a community health centre operating under the same Canadian CHC model but in a different geography (Ontario vs Manitoba).
• Parkdale Queen West Community Health Centre (Toronto): Toronto community health centre serving inner-city populations with primary care, harm reduction, mental health, and newcomer services. Comparable to Mount Carmel Clinic in mission (community health centre serving marginalized urban populations with harm reduction) but in Toronto rather than Winnipeg.
• Vancouver Native Health Society: Vancouver Indigenous health organization offering primary care, traditional healing, and community wellness programs for Indigenous community members. Comparable to Mount Carmel Clinic's Indigenous cultural programming and primary-care integration but operating on the West Coast.

Others

• Winnipeg Regional Health Authority (WRHA): Regional health authority that funds and coordinates Mount Carmel Clinic and other community health services in Winnipeg. Included as a peer because it is the major institutional funder, strategic partner, and referral network counterpart for MCC's operations, not as a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/mountcarmelwpg
• Xx.com/mountcarmelwpg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mount Carmel Clinic