ServiceLink
ServiceLink is a tech-enabled U.S. mortgage services provider offering title, closing, valuation, flood, and default services to top lenders, servicers, and investors via its proprietary EXOS® platform, backed by Fidelity National Financial.
- Company typePrivate
- Founded1967
- HeadquartersCoraopolis, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What ServiceLink does
ServiceLink is a tech-enabled mortgage services provider founded in 1967 and headquartered in Coraopolis, Pennsylvania, operating as a wholly owned subsidiary of Fidelity National Financial (FNF), a publicly traded title insurance and diversified financial services conglomerate. The company delivers end-to-end mortgage services across three primary business segments: Origination Services (title, closing, valuation, home equity, and flood services for lenders), Default Services (default title and close, field services, valuation, auction, and asset management for servicers managing distressed loans through pre-foreclosure and REO), and Investor Services (title, closing, and valuation for single-family rental operators, fix-and-flip investors, and capital markets participants). ServiceLink reports relationships with 100% of the top ten U.S. mortgage servicers and nine of the ten largest U.S. lenders, with operations spanning all 50 states plus Guam, U.S. Virgin Islands, and Puerto Rico.
The company's core technology is the EXOS® platform, a proprietary system connecting lenders, servicers, borrowers, and vendors throughout the mortgage transaction lifecycle. EXOS comprises modular solutions including EXOS Valuations, EXOS Closing Disclosure (no-touch closing disclosure generation), EXOS Close (digital closings with eSignatures and remote online notarization), EXOS One Marketplace® (asset decisioning for default servicers), and EXOS Signing Agent. Supporting products include AssetShield™ for property preservation and field services, WebCert, CertMap®, and Flood QuickCheck for flood zone determinations, and reporting tools (Default Performance and Vendor Report, Over Standard Report, Dashboard). The company has delivered over 25 million services cumulatively and pursues thought leadership through its annual State of Homebuying Report, now in its sixth edition.
ServiceLink generates revenue primarily through transaction fees on individual mortgage services rendered at loan closing, with recurring revenue from technology platform licensing covering EXOS access, appraisal panel, and signing agent network. Pricing is enterprise-grade and quote-based, structured around multi-year contracts with major lenders and servicers. The go-to-market relies on dedicated enterprise field sales teams calling on lenders, servicers, and investors, supported by a national network of 300+ attorney firms and brokers, a vendor panel of appraisers, signing agents, and field services contractors, and self-service ordering via WebCert and the EXOS portal.
ServiceLink firmographics
Firmographics- Name
- ServiceLink
- Legal name
- ServiceLink IP Holding Company, LLC
- Website
- https://svclnk.com
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- ServiceLink is a tech-enabled U.S. mortgage services provider offering title, closing, valuation, flood, and default services to top lenders, servicers, and investors via its proprietary EXOS® platform, backed by Fidelity National Financial.
- Ownership category
- akta.pro rank
ServiceLink industry classification
Industry- Product category
- Mortgage Services
- NAICS
- Repossession Services (561491), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Subservicing (Third-Party Servicing for Owners/Originators) (FSALAEAD)
- akta.pro secondary industries
- Notary & Signing Agent Services (Remote/Onsite) (BPAJAOAF), Government-Insured/Guaranteed Loan Servicing (FHA/VA/USDA) (FSALAEAC)
Keywords
Where ServiceLink is headquartered
LocationHeadquarters
- HQ city
- Coraopolis
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
ServiceLink business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Origination Services: Title, closing, valuation, home equity, and flood services for mortgage lenders during loan origination. Revenue generated through transaction fees for individual services rendered at loan closing.
- Default/Servicing Services: Default title and close, field services, valuation, auction, and asset management for mortgage servicers managing defaulted loans. Services span pre-foreclosure through REO disposition.
- Technology Platform Licensing: Access to EXOS technology platform and scheduling solutions for partners and vendors, including appraisal panel access, signing agent network, and broker services.
- Investor Services: Title, closing, and valuation services for real estate investors including single-family rental operators and fix-and-flip investors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise/corporate account pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
ServiceLink product offering
Product offeringCore offering
ServiceLink is a tech-enabled mortgage services provider delivering title, closing, valuation, home equity, flood certification, field services, and default asset management solutions to lenders, servicers, and investors across the U.S. loan lifecycle. Its proprietary EXOS® platform orchestrates scheduling, closing disclosures, eClosing, and asset decisioning, while a national vendor panel and attorney/broker network execute the underlying services nationwide.
Product overview
ServiceLink is a tech-enabled mortgage services provider offering a unified platform (EXOS®) plus modular products across loan origination and default servicing. The core EXOS® platform connects lenders, servicers, and investors throughout the mortgage lifecycle, with specialized modules including EXOS® Valuations for appraisers, EXOS® Closing Disclosure and EXOS® Close for digital closings, EXOS® Signing Agent for notary management, and EXOS One Marketplace® for servicers. Supporting products include AssetShield™ for field services, flood determination tools (WebCert, CertMap®, Flood QuickCheck), and reporting solutions (DPVR, OSR, Dashboard). The company also produces the annual State of Homebuying Report for industry research.
Differentiator
Problem solved
Functional benefit
Products and services
- EXOS® Technology Platform Proprietary technology platform connecting lenders, servicers, borrowers, and vendors across the mortgage transaction lifecycle, enabling scheduling, communication, and end-to-end visibility.
- Title Services Title insurance and title search/settlement services for lenders during origination and for servicers during the default lifecycle.
- Closing Services Digital and traditional closing services including eSignatures, Remote Online Notarization (RON), and hybrid closings for lenders and servicers.
- Valuation Services Property valuation and appraisal management services for origination and servicing, supported by the EXOS Valuations module and a national appraiser panel.
- Flood Determination Services Flood zone determination, FEMA mapping, and certification services for mortgage lenders and servicers, including WebCert online ordering, CertMap® visual mapping, and Flood QuickCheck preliminary assessment.
- Home Equity Services Title, valuation, and closing support for home equity loan originations from lender clients.
- Field Services Property preservation, inspection, maintenance, and REO management services across all 50 states plus territories, powered by AssetShield™ technology.
- Default Title & Close Title and closing services for defaulted loans supporting servicers through the default lifecycle.
- Auction Services Real estate auction services for foreclosure, REO, and short sale properties, coordinated with the attorney and broker network.
- Asset Management Services Asset management services for REO and default portfolios, including valuations, preservation, and disposition coordination.
- Servicing Valuation Property valuations for servicers managing defaulted loans, including broker price opinions, appraisals, and portfolio-level valuation reviews.
- Investor Services Title, closing, valuation, and asset management services tailored for single-family rental operators, fix-and-flip investors, and secondary/capital markets investors.
- EXOS One Marketplace® Asset decisioning tool providing servicers with transparency and insights into default portfolio management across the default ecosystem.
- WebCert Online ordering and tracking platform for flood certification services, enabling digital order placement and progress tracking for lenders and servicers.
- CertMap® High-quality mapping product showing a subject property's proximity to FEMA flood zones for visual flood zone determination.
- Flood QuickCheck Preliminary yes/no flood zone determination tool for structures in a Special Flood Hazard Area.
- Remote Online Notarization (RON) Remote online notarization service enabling borrowers to complete mortgage closings remotely with full-day signing windows for greater scheduling flexibility.
- Attorney and Broker Network Services Coordinated foreclosure, bankruptcy, default, auction, and closing services delivered through a nationwide network of 300+ attorney firms and brokers.
Quantifiable outcome
- 100% of consumers select the first available date for closing using ServiceLink scheduling
- +6 more outcomes
Companies that use ServiceLink
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
ServiceLink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
ServiceLink partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Grid-MLcoreServiceLink partnered with Grid-ML to launch the UAD 3.6 Interactive Reference Guide, an interactive digital resource compiling Fannie Mae and Freddie Mac guidance to help appraisers prepare for Uniform Appraisal Dataset 3.6 rollout. ServiceLink is the first AMC to offer this guide to its appraisal panel at no extra cost.
Scale indicators10 records
Recent moves5 records
Expansion highlights6 records
ServiceLink competitors and assessment
Company assessmentEmerging players
- Snapdocs: Snapdocs is an emerging eClosing and RON platform that competes with ServiceLink's EXOS Close and scheduling solutions. It is comparable because both target enterprise mortgage lenders and servicers seeking digital closing workflow modernization.
- Doma (formerly known as States Title, now operating as Doma Brands): Doma is an emerging player focused on AI-driven title and closing automation. It directly competes with ServiceLink's EXOS Close and Closing Disclosure modules for digital closing and instant title decisions in the same lender and servicer accounts.
- Notarize: Notarize is an emerging player in remote online notarization that competes with ServiceLink's RON offering within EXOS Close. It is comparable as a tech-forward digital closing adjacency targeting the same lender relationships.
Direct peers
- ICE Mortgage Technology (formerly Black Knight): ICE Mortgage Technology (formerly Black Knight) is a direct peer — it provides the Empower and Closing Insight platforms that compete with ServiceLink's EXOS for loan origination, closing, and secondary market workflows. Both serve large enterprise lenders and servicers with end-to-end technology plus services overlays.
- PennyMac Financial Services: PennyMac is a leading mortgage subservicer and direct peer in default servicing and asset management. It both utilizes third-party field services and runs in-house capabilities that compete with ServiceLink's default and REO offerings.
- ServiceMac: ServiceMac is a direct peer in mortgage subservicing and asset management, and competes with ServiceLink's default services platform for servicer-side business from mid-market and specialty servicers.
- Mr. Cooper (Nationstar Mortgage): Mr. Cooper is a leading mortgage subservicer and one of the top-10 servicers that ServiceLink serves. It is comparable as both a customer and a competitor in default servicing, field services, and asset management where it runs internal capabilities.
Broad incumbents
- First American Financial Corporation: First American is a broad incumbent title insurance and mortgage services provider, comparable because it competes with ServiceLink's title, closing, and valuation offerings while also being part of the FNF competitive set. It offers a wider portfolio including title insurance underwriting.
- Stewart Information Services: Stewart is a broad incumbent title insurance and real estate services company, comparable because it competes directly with ServiceLink's title and closing services for mortgage lenders and offers its own technology platforms for transaction management.
- Old Republic International (Title): Old Republic Title is a broad incumbent title insurance underwriter and services provider, comparable because it competes with ServiceLink's title, closing, and escrow services and serves many of the same top-10 lender and servicer relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ServiceLink social profiles
Digital presenceServiceLink financial estimates
Financial estimateRevenue estimate
Valuation estimate
ServiceLink leadership team
Management profileNumber of profiles
Profiles17 records
ServiceLink subsidiaries and ownership
Company hierarchySubsidiaries9 records
ServiceLink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ServiceLink M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ServiceLink
What does ServiceLink do?
ServiceLink is a tech-enabled mortgage services provider delivering title, closing, valuation, home equity, flood certification, field services, and default asset management solutions to lenders, servicers, and investors across the U.S. loan lifecycle. Its proprietary EXOS® platform orchestrates scheduling, closing disclosures, eClosing, and asset decisioning, while a national vendor panel and attorney/broker network execute the underlying services nationwide.
Is ServiceLink a public or private company?
ServiceLink is a private company. It is classified as corporate owned and is currently operating.
When was ServiceLink founded?
ServiceLink was founded in 1967. It employs 1,001 to 5,000 people.
Where is ServiceLink based?
ServiceLink is headquartered in Coraopolis, United States, in the North America region.
How does ServiceLink make money?
Four revenue lines are on record. Origination Services are the primary driver. The others are default/Servicing Services, technology Platform Licensing and investor Services.
Who are ServiceLink's main competitors?
Emerging players on record are Snapdocs, Doma (formerly known as States Title, now operating as Doma Brands) and Notarize. Direct peers are ICE Mortgage Technology (formerly Black Knight), PennyMac Financial Services, ServiceMac and Mr. Cooper (Nationstar Mortgage). Broad incumbents are First American Financial Corporation, Stewart Information Services and Old Republic International (Title).
Does ServiceLink have an API?
No public API is recorded for ServiceLink.
What industry is ServiceLink in?
ServiceLink's product category is Mortgage Services. Its primary akta.pro industry code is FSALAEAD, Subservicing (Third-Party Servicing for Owners/Originators), with a secondary code of BPAJAOAF, Notary & Signing Agent Services (Remote/Onsite). Its NAICS code is 561491 and its SIC code is 7370.