NewConnect
NewConnect is a Mid-Atlantic fixed-wireless Internet Service Provider serving commercial buildings and enterprises across the DC/MD/VA metro area. It delivers symmetrical dedicated internet, redundancy, VoIP, and private cloud connectivity over proprietary Wireless Fiber point-to-point technology.
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What NewConnect does
NewConnect is a privately held fixed-wireless Internet Service Provider headquartered at 1717 K Street NW in Washington, DC, with a sales office in Bethesda, MD. Founded in 2011 by David Wallis, the company serves enterprise, mid-market, and small-business customers across the Washington DC, Maryland, and Northern Virginia (DMV) metropolitan area, with a particular focus on Class A commercial buildings, multi-tenant properties, and organizations requiring ISP-level redundancy. The company is led by CEO and founder David Wallis, COO and Managing Partner Jerry Scheer, CRO and Managing Partner Oscar Williams (25+ years in telecom sales), Chief Network Architect Henry Steuart, and Client Support Manager Krista O'Neill, with an employee base of 11-50.
The company's core technology is its proprietary "Wireless Fiber" fixed-wireless point-to-point architecture, which uses microwave radio links from building rooftops directly to multiple Network Access Points (NAPs) that privately peer with public Internet backbones. This design bypasses all underground fiber, copper, and cable infrastructure, eliminating shared single points of failure and enabling rapid installation (typically within seven days, with same-day/next-day options in pre-wired buildings). The product portfolio built on this infrastructure includes Dedicated Internet Access (20 Mbps to 10 Gbps symmetrical), Ethernet Private Networks for Layer 2 metro Ethernet and private cloud connectivity to AWS and Azure, Internet Backup & Redundancy with dual-path failover, VoIP, Office Networking services, and a free bandwidth-bursting feature ("Gig Burst"). A Geo-Redundant Cisco Core Network backs SLAs of 99.99% availability, sub-10ms latency, 99.9% packet delivery, and 100% committed bandwidth.
NewConnect generates revenue primarily through monthly recurring subscriptions for connectivity, telephony, and managed network services, augmented by professional services for office network design and build-out. Distribution is exclusively B2B and regional, combining direct field sales with three structured partner programs: a Building Partner Program whose pre-negotiated agreements cover the majority of major DC-area property management portfolios (Vornado, MRP Realty, Lincoln Property, Akridge, and others); an Authorized Vendor Program of approved IT integrators such as Virtual Network Architects; and an Agent Partner Program of telecom agents including ABT Telecom, ARG, and P2CM. The company has received capital from Blu Venture Investors (August 2017), K Street Capital (April 2019), and TEDCO ($200K, May 2020), and holds a distinctive licensing arrangement with Verizon to manage POTS copper-line decommissioning in DC commercial buildings.
NewConnect firmographics
Firmographics- Name
- NewConnect
- Legal name
- NewConnect, LLC
- Website
- https://gonewconnect.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NewConnect is a Mid-Atlantic fixed-wireless Internet Service Provider serving commercial buildings and enterprises across the DC/MD/VA metro area. It delivers symmetrical dedicated internet, redundancy, VoIP, and private cloud connectivity over proprietary Wireless Fiber point-to-point technology.
- Ownership category
- akta.pro rank
NewConnect industry classification
Industry- Product category
- Fixed-Wireless Business Internet Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)
- akta.pro secondary industries
- Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Edge Connectivity & Interconnect (Backhaul, 5G/MEC Interconnect, Cross-Connect) (HDABAOAK), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where NewConnect is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NewConnect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales, Others
Revenue model
- Dedicated Internet Access (DIA): Monthly recurring subscription for dedicated symmetric high-speed internet access ranging from 20 Mbps to 10 Gbps. Sold as Small Business, Enterprise, and Building Internet tiers. Revenue is subscription-based, recurring monthly, with tiered pricing based on bandwidth commitment.
- Ethernet Private Networks: Point-to-point LAN extension and private wide area network services using Layer 2 Metro Ethernet Transport. Provides private cloud connectivity to AWS, Azure, and other cloud providers. Revenue is recurring subscription based on bandwidth and network topology.
- Internet Backup & Redundancy Solutions: Dual-path redundancy and dual-provider redundancy solutions providing automatic failover for business continuity. Sold as standalone backup or bundled with primary DIA. Revenue is recurring monthly, with tiered options (Enterprise Backup vs. Basic Backup with third-party cable failover).
- VoIP Services: Hosted VoIP service bundled with dedicated voice-quality internet access and 24/7 monitoring. Includes unlimited domestic calling, international calling to 25+ countries, and VoIP equipment provisioning (Polycom, Cisco, Panasonic phones). Revenue is monthly recurring subscription.
- Office Networking Services: Design, build, and run office networks including router/switch configuration, WiFi design, firewall support, cloud server setup, data backup, virus prevention, LAN wiring, and VoIP implementation. Revenue is professional services (one-time) combined with ongoing managed services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small Business Fast Ethernet — 20 Mbps, 50 Mbps, and 100 Mbps dedicated access |
| Subscription | Monthly | Enterprise GIG E — 100 Mbps, 250 Mbps, 500 Mbps, and 1000 Mbps (1 Gbps) symmetric dedicated access |
| Subscription | Monthly | Building Internet — shared multi-tenant building gateway for tenants and BMS/WiFi/VoIP |
| Subscription | Monthly | GIG E with Auto-Failover Burst — 100x100, 250x250, 500x500, 1000x1000 Mbps with failover and burst capability |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
NewConnect product offering
Product offeringCore offering
NewConnect sells fixed-wireless business Internet access delivered through its proprietary Wireless Fiber technology. Its core offerings include Dedicated Internet Access (DIA) at symmetrical speeds from 20 Mbps to 10 Gbps, Ethernet Private Networks for Layer 2 metro connectivity and direct cloud on-ramps to AWS and Azure, Internet Backup and Redundancy solutions with automatic failover, hosted VoIP, and managed Office Networking services, all sold on recurring monthly subscriptions to commercial buildings and enterprises in the DC metro area.
Product overview
NewConnect is a Fixed-Wireless Internet Service Provider serving the Greater Washington DC Metro area and nationwide. The company offers a unified product portfolio built around its proprietary Wireless Fiber technology—a fixed-wireless alternative to traditional underground fiber infrastructure. The core offerings include Dedicated Internet Access (DIA) ranging from 100 Mbps to 10 Gbps with symmetrical speeds, Ethernet Private Networks for Layer 2 Metro Ethernet Transport and private cloud connectivity, Internet Backup Solutions with dual-path and dual-provider redundancy, VoIP phone services, and Office Networking services. All products leverage the Wireless Fiber network's advantages: rapid installations (typically within 7 days), diverse redundant network paths, low latency, SLA-backed guarantees (99.99% availability, <10ms latency), and direct connectivity to cloud providers like AWS and Azure. Additional features include free Gig Burst bandwidth bursting. The company was founded in 2011 and serves commercial buildings, enterprises, non-profits, associations, and government agencies.
Differentiator
Problem solved
Functional benefit
Products and services
- Dedicated Internet Access (DIA) Guaranteed, dedicated, symmetrical high-speed Internet service ranging from 20 Mbps (Small Business) up to 10 Gbps (Enterprise GIG E), offered in Small Business, Enterprise, and Building Internet tiers for commercial buildings and businesses in the DC metro area.
- Ethernet Private Network Carrier-Grade Layer 2 Metro Ethernet Transport service providing point-to-point private LAN extension, custom private networks, and direct private connectivity to AWS and Azure for enterprises linking offices and data centers.
- Internet Backup Solutions Dual-Path and Dual-Provider redundancy products delivering automatic failover for business continuity, sold as Enterprise Backup or Basic Backup options and bundled with primary DIA service.
- VoIP Hosted Voice over IP phone service delivered over dedicated voice-quality NewConnect internet with 24/7 monitoring, unlimited domestic calling, international calling to 25+ countries, self-management portal, and VoIP equipment provisioning (Polycom, Cisco, Panasonic) on Nextiva and net2phone platforms.
- Office Networking Network design, build, and run services including router/switch configuration, WiFi design, firewall and security support, cloud/virtual server setup, data backup, virus prevention, LAN wiring, and VoIP implementation support delivered as one-time professional services and ongoing managed services.
Quantifiable outcome
- Installations completed in 2 days (vs. previous ISP's failure to complete in nearly 3 months)
- +4 more outcomes
Companies that use NewConnect
Customer profileNamed customers19 records
Segments6 records
Ideal customer profiles5 records
NewConnect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
NewConnect partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core, primary and secondary.
- NextivacoreTrusted ISP partner and national Hosted VoIP platform widely used by NewConnect internet customers. NewConnect has integrated its networks and support to provide a best-of-breed approach for combined NewConnect/Nextiva services. Nextiva provides the VoIP platform while NewConnect provides the dedicated voice-quality internet access.
- net2phonecoreHosted PBX solution using cloud to move businesses away from expensive traditional phone lines. net2phone reduces operating costs while delivering scalable, flexible business phone service with customer service and technical support.
- Amazon Web Services (AWS)coreNewConnect partners with AWS as the dominant platform for cloud-based computing. NewConnect's Ethernet Private Networks provide direct network connectivity to AWS, enabling private, low-latency access to cloud workloads.
- Microsoft AzurecoreMicrosoft Azure is a flexible and open computing platform. NewConnect partners with Azure to help businesses test and deploy applications and services through a global network of data centers with private network connectivity.
- Virtual Network Architects (VNA)primaryNewConnect prospects and customers turn to Virtual Network Architects for network integration, WiFi, and Local Area Network support that best interfaces with the NewConnect access. VNA is a NewConnect Approved Vendor for IT support services.
- MRP RealtycoreMajor commercial real estate firm that has partnered with NewConnect to provide high-speed bandwidth to building systems and tenants across their portfolio properties.
- Vornado Realty Trust (VNO)coreVornado Realty Trust is a prominent property partner with NewConnect, offering NewConnect's internet services to tenants across their DC-area commercial real estate portfolio.
- Monday RealtysecondaryProperty management company partner offering NewConnect connectivity to tenants in their commercial buildings in the DC metro area.
- TFC CornerstonesecondaryCommercial real estate partner providing NewConnect connectivity services to tenants in their DC-area properties.
- Blake Real EstatesecondaryCommercial real estate partner with buildings in the DC metro area that offer NewConnect internet to tenants.
- AkridgesecondaryDC-area commercial real estate company partner offering NewConnect as a building internet amenity.
- Lincoln Property CompanysecondaryNational commercial real estate firm with DC-area properties offering NewConnect internet to tenants.
- ABT TelecomsecondaryTelecommunications agent partner that refers business customers to NewConnect for dedicated internet and redundancy services.
- ARGsecondaryTelecommunications agent partner (myarg.com) that refers businesses to NewConnect for internet connectivity services.
- P2CMsecondaryTelecom agent partner that completes the support team for telecommunications services by referring NewConnect customers.
- VerizoncoreVerizon has licensed NewConnect to manage the decommissioning of its copper (POTS) lines in DC commercial buildings. This positions NewConnect as the go-to ISP for DC buildings transitioning from legacy copper to modern digital connectivity. NewConnect is the only DC ISP tasked by Verizon with overseeing the full spectrum of a building's communication needs during this transition.
- CiscocoreNewConnect's Geo-Redundant Core Network is built on Cisco network infrastructure. Multiple Network Access Points (NAPs) use Cisco equipment to privately pair with public Internet backbones, enabling automatic traffic rerouting.
Scale indicators6 records
Recent moves9 records
Expansion highlights6 records
NewConnect competitors and assessment
Company assessmentDirect peers
- One Ring Networks: Fixed-wireless business ISP delivering dedicated internet and Ethernet services to commercial buildings in major US metros. Directly comparable to NewConnect's B2B fixed-wireless model, building-centric distribution, and DIA/EPN product mix.
- netBlazr: Boston-based fixed-wireless internet provider targeting commercial buildings and businesses with gigabit speeds via roof-mounted equipment. Closely mirrors NewConnect's building-partner distribution model and SMB/enterprise customer mix.
- Rise Broadband: Largest fixed-wireless ISP in the US, serving residential and business customers across 16 states with point-to-multipoint wireless broadband. Comparable fixed-wireless technology stack and DIA-style product offering, though larger scale and broader geography.
- Etheric Networks: Bay Area fixed-wireless ISP delivering business-grade internet and Ethernet services since 2003. Closely comparable to NewConnect's B2B fixed-wireless DIA offering, building rooftop infrastructure, and metro-focused regional footprint.
Emerging players
- Starry Internet: Fixed-wireless ISP using millimeter-wave point-to-multipoint technology to deliver gigabit internet to residential and small business customers in major US cities. Comparable fixed-wireless last-mile approach with similar focus on building entry and quick deployment.
- Common Networks: Fixed-wireless home and small business internet provider using rooftop base stations in California. Comparable fixed-wireless last-mile alternative to fiber/cable, though primarily residential rather than enterprise-focused.
Broad incumbents
- T-Mobile Home Internet: National 5G fixed wireless access service from a Tier-1 mobile carrier using its existing cellular spectrum and tower footprint. Represents the broadest competitive threat to fixed-wireless ISPs via subsidized, mass-market broadband.
- Verizon Fios Business: Incumbent fiber-based business internet, voice, and Ethernet services operated by Verizon across the Mid-Atlantic — the primary incumbent NewConnect displaces in DC buildings. Comparable DIA/Ethernet product set but on underground fiber infrastructure.
- Comcast Business: Incumbent cable and fiber business internet, voice, and managed services across the Mid-Atlantic. The other major wired ISP NewConnect competes against for building connectivity and enterprise customers.
- Zayo Group: National fiber-based carrier providing dedicated internet access, Ethernet private lines, and cloud connectivity to enterprise customers. Comparable DIA/EPN product portfolio but operates on owned fiber infrastructure across long-haul and metro routes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NewConnect social profiles
Digital presenceNewConnect financial estimates
Financial estimateRevenue estimate
Valuation estimate
NewConnect leadership team
Management profileNumber of profiles
Profiles5 records
NewConnect funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NewConnect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NewConnect
What does NewConnect do?
NewConnect sells fixed-wireless business Internet access delivered through its proprietary Wireless Fiber technology. Its core offerings include Dedicated Internet Access (DIA) at symmetrical speeds from 20 Mbps to 10 Gbps, Ethernet Private Networks for Layer 2 metro connectivity and direct cloud on-ramps to AWS and Azure, Internet Backup and Redundancy solutions with automatic failover, hosted VoIP, and managed Office Networking services, all sold on recurring monthly subscriptions to commercial buildings and enterprises in the DC metro area.
Is NewConnect a public or private company?
NewConnect is a private company. It is classified as venture growth investor backed and is currently operating.
When was NewConnect founded?
NewConnect was founded in 2011. It employs 11 to 50 people.
Where is NewConnect based?
NewConnect is headquartered in Washington, United States, in the North America region.
How does NewConnect make money?
Five revenue lines are on record. Dedicated Internet Access (DIA) is the primary driver. The others are ethernet Private Networks, internet Backup & Redundancy Solutions, voIP Services and office Networking Services.
Who are NewConnect's main competitors?
Direct peers on record are One Ring Networks, netBlazr, Rise Broadband and Etheric Networks. Emerging players are Starry Internet and Common Networks. Broad incumbents are T-Mobile Home Internet, Verizon Fios Business, Comcast Business and Zayo Group.
Does NewConnect have an API?
No public API is recorded for NewConnect.
What industry is NewConnect in?
NewConnect's product category is Fixed-Wireless Business Internet Services. Its primary akta.pro industry code is HDAIADAD, Wireless ISPs (WISPs) & Fixed Wireless Access Providers, with a secondary code of HDAIAFAD, Dedicated Internet Access (DIA) & Business Broadband. Its NAICS code is 51711 and its SIC code is 4813.