VON Canada

What VON Canada does

VON Canada (Victorian Order of Nurses for Canada / Les Infirmières de l'Ordre de Victoria du Canada) is a federally registered Canadian charity founded in 1897 and headquartered in Ottawa, Ontario, that delivers home and community care services across Ontario and Nova Scotia. It operates more than 50 programs organized into five core service categories: Health at Home (in-home clinical, personal and social support), Health in the Community (community nursing clinics and nurse practitioner-led clinics), Respite and Caregiver Support (including Adult Day Programs), End-of-Life Care (palliative and bereavement support), and Social Connection (transportation and engagement). Specialized programs include the SMILE independent-living program, the WIN program for chronic mental health, the SELECT program for group home residents, foot care, occupational and speech therapy, blood collection clinics, and a Student Placement Program with affiliated Canadian schools. Reported service volumes are 2,049,709 hours of home support, 1,859,566 hours of nursing care, 1,336,940 meals delivered, and 126,952 rides per reporting period, with self-reported 95% overall client satisfaction. The underlying technology footprint is minimal: VON is not a technology vendor — its "platform" is a hub-and-spoke network of local offices, community nursing clinics, and in-home visits supported by standard web forms for intake, surveys, donations, and bill payment. There is no public API, SDK, or developer-facing infrastructure.

Revenue is primarily contract-based: the bulk of operations are funded through Service Level Agreements with Ontario LHINs/Ontario Health and Nova Scotia Health, supplemented by a diversified fundraising stack (one-time gifts, monthly recurring giving, tribute giving, legacy/bequests, and Gifts of Securities) and targeted grants such as the $11,000 Bell Let's Talk Community Fund grant received in November 2021. Pricing for clinical, therapy and home-support services is not publicly disclosed and varies by region and funder, with private-pay clients directed to contact their local office. The go-to-market combines direct-to-consumer intake via the "Find a location" lookup, an inbound contact centre, government-relations and pre-budget advocacy via OCSA, and a community/school-led recruitment motion for clinical talent. Service delivery is bilingual (English/French) and the organization operates a National Client and Family Advisory Council that feeds lived-experience input into program design and policy.

Name

VON Canada

Legal name

Victorian Order of Nurses for Canada

Website

https://von.ca

Company type

Private

Founded year

1897

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

VON Canada is a registered Canadian charity, founded in 1897 and headquartered in Ottawa, that delivers integrated clinical, personal and social home and community care services across Ontario and Nova Scotia for seniors, palliative patients, family caregivers and adults with disabilities.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industry

Home Hospice Agencies (HLAFAEAC)

Keywords

• Home health care
• Community nursing
• Palliative care
• Caregiver support
• Nurse practitioner clinics

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Grants and third-party program funding: Receives targeted grants such as the $11,000 Bell Let's Talk Community Fund grant for mental health first aid training of Community Support and Services staff in Nova Scotia, and works with provincial/federal government funders to deliver programs such as SMILE.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

VON Canada (Victorian Order of Nurses for Canada) is a registered Canadian charity that delivers home and community care services — clinical, personal, and social support — directly to clients in their homes and through community-based nursing clinics across Ontario and Nova Scotia. Its portfolio spans more than 50 programs and services organized into five categories: Health at Home, Health in the Community, Respite and Caregiver Support, End-of-Life Care, and Social Connection. Service delivery is funded primarily through provincial government contracts and individual donations to the charity.

Product overview

VON Canada (Victorian Order of Nurses for Canada) operates as a registered charity delivering a portfolio of home and community care services across Ontario and Nova Scotia, rather than a single unified technology product. Its core service offering is organized around five main service categories: Health at Home (clinical, personal, and social support delivered in clients' homes), Health in the Community (nurse practitioner-led clinics, blood collection clinics, foot care), Respite and Caregiver Support (including Adult Day Programs), End-of-Life Care (hospice, palliative, and bereavement support), and Social Connection (transportation and engagement programs). Layered on top are specialized programs such as the WIN (Wellness in Independence) program, SELECT program for group home residents, the SMILE independent living program, occupational and speech therapy, and a Student Placement Program for nursing and PSW trainees. Together these programs form VON's integrated home and community care delivery model, supported by 2,049,709 hours of home support, 1,859,566 hours of nursing care, 1,336,940 meals delivered, and 126,952 rides per reporting period.

Differentiator

Problem solved

Functional benefit

Brands

• VON Week: Annual celebration/awareness week of VON (May 17 to May 23, 2026 referenced), highlighting the organization's work.

Products and services

• Health at Home VON's in-home clinical, personal, and social support services delivered by nurses, personal support workers, and therapists to clients in their homes across Nova Scotia and Ontario.
• Health in the Community Community nursing clinics and care services available close to home, including blood collection clinics, foot care, and nurse practitioner-led clinics operated by VON across Ontario and Nova Scotia.
• Respite and Caregiver Support Services and support for family caregivers, including respite care, Adult Day Programs, and resources to help caregivers maintain their roles while caring for loved ones at home.
• End-of-Life Care Hospice, palliative care, and bereavement support services delivered in clients' homes and in facilities, including palliative care education courses for providers.
• Social Connection Programs designed to keep clients active and engaged in their communities, including Adult Day Programs, transportation services for seniors, and community wellness activities.
• Home Nursing Services VON nurses and nursing staff offer a wide range of in-home nursing services, including ongoing, post-surgical, chronic disease, and acute care.
• Home Support Services Home support workers provide care and support for clients who need additional help to live independently at home, including seniors, post-surgical clients, those with cognitive impairments, end-of-life clients, and children and adults with special needs.
• Nurse Practitioner-led Clinics Nurse practitioners working in these clinics offer a wide range of primary health care services to people of all ages.
• Foot Care Services Specialized foot care services for clients who have difficulty caring for their feet, including in-home foot care.
• Occupational Therapy VON occupational therapists help clients of all ages acquire, recover, improve, and maintain skills needed for activities of daily living and work.
• Speech Therapy Speech-language pathologists assess clients who have difficulty swallowing.
• Blood Collection Clinics VON operates blood collection clinics in communities across Ontario and Nova Scotia.
• SMILE Program A VON program that helps clients live independently in their own homes through ongoing support services.
• WIN Program (Wellness in Independence) Within the WIN program, a team of specially trained registered nurses provides ongoing support to individuals living with chronic mental health conditions.
• SELECT Program (Special Extended Living Environment for Challenged Tenants) VON registered nurses collaborate closely with group home staff to maintain the health and well-being of residents through the SELECT program.
• Student Placement Program Clinical placements for nursing and personal support students in partnership with affiliated schools, including e-learning, preceptorships, and PPE support for Nurse Practitioner, BScN, RPN, LPN, PSW, and CCA programs.

Quantifiable outcome

• 2,049,709 hours of home support delivered to keep clients living independently at home
• +5 more outcomes

Named customers5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Accreditation CanadacoreStrategic or Co-development PartnerAccreditation Canada accredits VON Canada; its logo is featured in the VON website footer as an ongoing accreditation/quality signal across VON's home and community care programs.
• Registered Nurses' Association of Ontario (RNAO) — Best Practices Spotlight Organization (BPSO) programcoreStrategic or Co-development PartnerVON holds the Best Practices Spotlight Organization (BPSO) designation through RNAO, recognized in the website footer and via a dedicated published resource ("What It Means to Be a Best Practices Spotlight Organization", 2022). The BPSO program supports evidence-based nursing practice across VON's services.
• Affiliated schools (Canadian nursing and PSW programs)coreImplementation/ SI/ Consulting PartnerVON partners with affiliated Canadian schools to host clinical student placements for Nurse Practitioner (NP), Bachelor of Science in Nursing (BScN), Registered Practical Nurse (RPN), Licensed Practical Nurse (LPN), Personal Support Worker (PSW) and Continuing Care Assistant (CCA) programs. VON provides e-learning, preceptor pairing, and PPE, and publishes a Student Handbook and Affiliated Institutions list.
• Ontario Community Support Association (OCSA)coreStrategic or Co-development PartnerVON and OCSA co-publish pre-budget submissions to the Ontario Government advocating for home and community care investment (e.g., 2025 Pre-Budget Submission, 2026 Pre-Budget Submission, and OCSA 2026 Pre-Budget Submission totaling $641 million in proposed investments). OCSA and VON align on sector-wide policy positions on home care and Community Support Services (CSS) / Independent Living (IL).
• Government of Ontario / Ontario LHINs (Ontario Health)coreOthersVON delivers publicly funded home and community care services across Ontario through contracts with Ontario LHINs (now Ontario Health). Multiple Ontario pre-budget submissions (2022, 2025, 2026) confirm a continuing funder–provider relationship and a $2.1B / 3-year provincial home care framework referenced in OCSA's 2026 submission. (Funder/contractor relationship.)
• Nova Scotia Health (and Nova Scotia Department of Health)coreOthersVON operates in Nova Scotia delivering community support and home care services (Community Support and Services staff) funded through Nova Scotia government payers; the Nova Scotia team hosts monthly ukulele-accompanied sing-alongs and Adult Day Programs across regions including Halifax, Cape Breton, Annapolis Valley, etc. (Funder/contractor relationship.)
• Charlton Strategy (donor / communications context)minorGTM or Marketing PartnerChristine Joannette, Senior Director of Philanthropy at VON, is listed as the contact for Gifts of Securities donations via the VON Canada Gift of Securities form (2025 PDF), indicating coordination with donor-side brokerage/advisory channels for in-kind securities gifts.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SE Health: SE Health (formerly Saint Elizabeth Health Care) is one of Canada's largest non-profit home and community care providers, offering nursing, personal support, and rehabilitation services across multiple provinces — directly comparable to VON's integrated home care delivery model.
• VHA Home HealthCare: VHA Home HealthCare is a not-for-profit home care provider in Ontario delivering nursing, personal support, and rehab services, with overlapping service lines (foot care, chronic disease management, palliative care) — directly comparable to VON Ontario's portfolio.
• Closing the Gap Healthcare: Closing the Gap Healthcare is an Ontario-based provider of home and community health services including nursing, personal support, and therapy — directly competing with VON in the Ontario home care contract market.
• Bayshore HealthCare: Bayshore HealthCare is a Canadian national home and community health services provider offering home nursing, personal care, infusion therapy, and government-contracted services — directly competing with VON across both Ontario and Nova Scotia.
• ParaMed Home Health Care: ParaMed is a national Canadian home health care provider offering nursing, personal support, and home health services across multiple provinces — directly overlapping with VON's service delivery and target populations (seniors, post-surgical, chronic care).
• CarePartners: CarePartners is a major Ontario-based home health services provider delivering nursing, personal support, and therapy services through government-funded contracts — directly competing with VON in the Ontario home and community care market.
• Home Care Assistance: Home Care Assistance provides in-home senior care, personal support, and specialized care programs (including dementia and palliative) — directly comparable to VON's senior-focused in-home support services.

Broad incumbents

• CBI Health: CBI Health is one of Canada's largest integrated healthcare networks offering home health, rehabilitation, and community care services across provinces — overlapping with VON's therapy and home care services as part of a broader portfolio.

Others

• Canadian Home Care Association: The Canadian Home Care Association is the national voice for home care, currently chaired by VON's President & CEO — an industry body and knowledge partner that shapes the home care policy environment in which VON operates.
• Ontario Community Support Association (OCSA): OCSA is VON's sector association and joint advocacy partner on pre-budget submissions for home and community care funding in Ontario — an ecosystem partner rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VON_Canada
• YouTubeyoutube.com/channel/UCpDHNcA9nz9vT1bvUEwUwPw
• Facebookfacebook.com/VONCanada
• LinkedInlinkedin.com/company/von-canada
• Instagraminstagram.com/voncanada/?hl=en

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VON Canada