Ontario Community Support Association

Name

Ontario Community Support Association

Legal name

Ontario Community Support Association

Website

https://ocsa.on.ca

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Nonprofit Home and Community Care Association

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Home care services
• Community support services
• Nonprofit association
• Healthcare training
• Advocacy services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: OCSA represents not-for-profit member organizations contracted and funded by the 14 Local Health Integration Networks (LHINs) in Ontario. Some services such as home care nursing are fully publicly funded while others receive partial funding.
2. Membership Fees: Annual membership fees from over 220 not-for-profit member organizations, associate members, and vendor members. 2026-2027 fee schedule available.
3. Conference Revenue: Annual CommunityConnect conference with registration fees ranging from $429-$1,129 depending on membership status and attendance type.
4. Training Services (Capacity Builders): Training division offering affordable training and professional development to community healthcare organizations, providing 10% discount to OCSA members.
5. Charitable Donations and Client Fees: Some not-for-profit providers receive partial government funding and make up the difference through charitable fundraising or by charging client fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Ontario Community Support Association (OCSA) is a not-for-profit association founded in 1992 that represents more than 220 member not-for-profit organizations delivering home care and community support services across Ontario. OCSA advocates for sector policy, provides training through its Capacity Builders division, hosts the annual CommunityConnect conference, operates the CareExchange member community, and coordinates programs such as Meals on Wheels Ontario to help seniors and people with disabilities remain independent at home.

Product overview

The Ontario Community Support Association (OCSA) is a not-for-profit association serving as the voice of Ontario's home and community care sector, representing over 200 not-for-profit organizations. Rather than a single unified product, OCSA offers a portfolio of services including Capacity Builders (training division for PSWs and frontline workers), the annual CommunityConnect Conference, the Work for Life PSW recruitment campaign, the CareExchange member community platform, and advocacy for Meals on Wheels and home care services. These offerings support over one million Ontarians each year who receive home care and community support services.

Differentiator

Problem solved

Functional benefit

Brands

• Capacity Builders: A division of OCSA offering affordable training and professional development for Personal Support Workers and frontline community health workers
• CommunityConnect
• Elevate Impact Hub
• LeaderShift
• CareExchange
• Personal Support Network of Ontario (PSNO)

Products and services

• Capacity Builders Training
• CommunityConnect Annual Conference
• CareExchange Member Community Platform
• Meals on Wheels Ontario

Quantifiable outcome

• Over 1 million Ontarians served annually by member organizations
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ontario SPCA and Humane SocietycoreStrategic or Co-development Partner · 1 April 2026Launched partnership to support seniors and their pets by delivering pet food alongside Meals on Wheels deliveries. By leveraging existing Meals on Wheels routes, volunteers deliver pet supplies donated by the Ontario SPCA during regular visits. Initial pilot with Meals on Wheels Sudbury and Meals on Wheels Cornwall.
• Ministry for Seniors and AccessibilitycoreOthersGovernment ministry providing funding for the Ontario Community Support Program (OCSP) which supported pandemic response including food and essentials deliveries and accessible transportation to vaccination sites.
• Ontario HealthcoreOthersProvincial health authority working with OCSA on home and community care integration within Ontario Health Teams.
• Capacity BuilderscoreOthersTraining division of OCSA delivering affordable training to community healthcare organizations across Ontario since 2001. Offers on-site and virtual training through 20+ experienced trainers.
• Home Care OntariocoreStrategic or Co-development PartnerJoint partner in Work for Life campaign focused on raising awareness about PSW career opportunities, along with the Government of Ontario.
• Work for Life Campaign PartnerscoreStrategic or Co-development PartnerHealth Human Resources recruitment campaign partnered with OCSA, Home Care Ontario, and Government of Ontario to raise awareness about PSW opportunities and benefits.
• CommunityConnect 2026 SponsorsminorGTM or Marketing PartnerConference sponsors including Thrive Group (Platinum), SE Health, VHA Home HealthCare, VON Canada (Gold/Keynote), AlayaCare, Civica, Caredove, GoldCare, March of Dimes, OASSIS (Silver/Bronze).
• OASSIS Benefit PlansminorGTM or Marketing PartnerPreferred partner for employee benefit plans offering exclusive group rates to OCSA members.
• belairdirectminorGTM or Marketing PartnerPreferred partner for home and auto insurance with exclusive group rates for OCSA members using code OCSA0.
• GoodLife FitnessminorGTM or Marketing PartnerPreferred partner offering corporate fitness memberships with waived enrollment fees and corporate rates for OCSA member employees.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• VHA Home HealthCare: Not-for-profit home health provider in Ontario delivering nursing, personal support, and community care; sponsors the OCSA conference and competes in the same LHIN-contracted service delivery space as OCSA members.
• Victorian Order of Nurses (VON Canada): National not-for-profit home and community care provider; operates as both an OCSA member and a CommunityConnect conference sponsor, offering directly comparable home care, personal support, and community services.
• SE Health (Saint Elizabeth Health Care): Major not-for-profit home and community care provider across Ontario; a CommunityConnect sponsor and member of the OCSA ecosystem, providing directly comparable home care, personal support, and aging-at-home services.
• March of Dimes Canada: National not-for-profit delivering community support, attendant care, and independent living services for people with disabilities; CommunityConnect sponsor and overlapping service population with OCSA members.
• Meals on Wheels America: U.S. national association supporting local Meals on Wheels programs; the closest international peer to OCSA's Meals on Wheels Ontario program, with similar mission of addressing senior nutrition and social isolation through volunteer-led delivery.
• Home Care Ontario: Provincial association representing home care providers in Ontario; jointly partners with OCSA on the Work for Life PSW recruitment campaign and serves an overlapping member base of contracted home and community care agencies.
• Canadian Home Care Association: National non-profit association advancing integrated home and community-based care in Canada; directly comparable as a peer membership association with overlapping advocacy, policy, and member-services functions.

Emerging players

• Canadian Centre for Caregiving Excellence: National non-profit advancing caregiver supports and policy; directly comparable to OCSA's caregiver respite advocacy and overlapping with its family caregiver segment.
• AlayaCare: Home care software platform serving many OCSA member agencies; a CommunityConnect sponsor and emerging technology partner that intersects with OCSA's Elevate Impact Hub data ambitions.

Broad incumbents

• Ontario Long Term Care Association: Provincial association representing Ontario's long-term care homes; not a direct peer but adjacent in the continuum of care where OCSA advocates against premature LTC admissions through community-based alternatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/OCSAtweets
• LinkedInlinkedin.com/company/ocsa

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ontario Community Support Association