Aroostook County Action Program

What Aroostook County Action Program does

Aroostook County Action Program (ACAP), founded in 1972 and headquartered in Presque Isle, Maine, is a federally designated 501(c)(3) Community Action Agency that operates as Community Action in Aroostook, Washington and Hancock Counties. The agency delivers more than 40 programs across six service pillars — Aging Services, Coaching Services, Early Care & Education (Head Start/Early Head Start), Energy & Housing, Prevention & Wellness, and Workforce Development — through three customer service centers (Presque Isle, Houlton, Ellsworth), a Mobile Service Unit, school and college-based sites, and partner locations. Its signature Whole Family/Two-Generation Approach integrates services across parents and children simultaneously, with Family-Centered Coaching, the HighScope early childhood curriculum, and trauma-informed practice as core delivery components. Effective October 15, 2025, ACAP expanded from a single-county agency to a three-county agency covering Aroostook, Washington, and Hancock Counties — roughly 35% of Maine's landmass — after assuming nearly all program contracts from Downeast Community Partners, including Head Start, Energy & Housing, Whole Family Services, Elder Services (Friendship Cottage), and CSBG.

Name

Aroostook County Action Program

Legal name

Aroostook County Action Program, INC.

Website

https://acap-me.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1–10 employees

Short description

Aroostook County Action Program is a nonprofit Community Action Agency delivering 40-plus programs — Head Start, HEAP, coaching, workforce development, and aging services — across Aroostook, Washington, and Hancock Counties in Maine through three customer service centers, a Mobile Service Unit, and partner sites.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Child and Youth Services (62411), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Respite-Focused Adult Day Programs (Caregiver Relief) (HLADAIAG), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Community action services
• Early childhood education
• Home energy assistance
• Adult day services
• Workforce development programs

Headquarters

HQ city

Presque Isle

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Primary revenue from federal and state grants including Community Services Block Grant (CSBG), Head Start, Early Head Start, Home Energy Assistance Program (HEAP), and other government-funded programs
2. Donations and Philanthropy: Charitable donations from foundations, corporations, and individuals including donor-advised funds and transformational gifts for specific programs like Friendship Cottage
3. Program Fees: Fees for services including adult day services, childcare, and homebuyer education classes; accepts MaineCare, insurance, and private pay

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Aroostook County Action Program is a nonprofit Community Action Agency that delivers more than 40 programs across Aroostook, Washington, and Hancock Counties in Maine through six core service areas: Aging Services (including Friendship Cottage adult day program), Coaching Services, Early Care & Education (Head Start and Early Head Start), Energy & Housing (HEAP and weatherization), Prevention & Wellness, and Workforce Development. Services are coordinated through a Whole Family/Two-Generation Approach and delivered via customer service centers, a Mobile Service Unit, and the Hope and Prosperity Center. Most programs are free or subsidized to eligible participants, with funding sourced from federal/state grants, philanthropic donations, and limited program fees.

Product overview

Aroostook County Action Program (now operating as Community Action in Aroostook, Washington and Hancock Counties) is a community action agency offering more than 40 programs across Aroostook, Washington, and Hancock Counties in Maine. The organization operates a multi-service platform model centered on the Whole Family/Two-Generation Approach, integrating services through customer service centers in Presque Isle, Houlton, and Ellsworth. Core services include Early Care & Education (Head Start/Early Head Start), Aging Services (including Friendship Cottage adult day services), Coaching Services, Energy & Housing (HEAP, weatherization), Prevention & Wellness, and Workforce Development. Additional programs include the Hope and Prosperity Center for crisis services, Mobile Service Unit for rural outreach, Community Cupboards for food assistance, Free Tax Prep through the CA$H Coalition, and the Cinderella Project for prom attire. The agency serves approximately 35% of Maine's landmass and delivered 23,340 services in 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Friendship Cottage: Adult day services program providing daytime care, meals, and social engagement for adults living with physical, cognitive, or memory challenges. Located in Blue Hill, Maine.
• Hope and Prosperity Center

Products and services

• Friendship Cottage Adult Day Services Adult day services at Friendship Cottage in Blue Hill, Maine, providing daytime care, meals, and social engagement for adults living with physical, cognitive, or memory challenges. Accepts MaineCare, DHHS Office of Aging and Disability Services, SeniorsPlus, long-term care insurance, and private pay.
• Aging Services
• Coaching Services
• Early Care & Education (Head Start/Early Head Start)
• Energy & Housing Services
• Prevention & Wellness
• Workforce Development
• Hope and Prosperity Center
• Free Tax Prep / Aroostook CA$H Coalition
• Cinderella Project
• Mobile Service Unit (MSU)
• Community Cupboards
• Homebuyer Education Classes

Quantifiable outcome

• 23,340 services delivered across three counties in 2025
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Warp + WeftcoreImplementation/ SI/ Consulting Partner · 6 June 2026Lewiston-based branding firm selected through competitive RFP process to guide new agency name and brand development; has conducted surveys, roundtables, and interviews with stakeholders across three counties
• Friends of Friendship CottagecoreStrategic or Co-development Partner · 1 June 2026Dedicated volunteer group instrumental in leading remarkable fundraising effort to preserve adult day services in Hancock County; helped generate more than $700,000 for Friendship Cottage acquisition
• Friends in ActioncoreStrategic or Co-development Partner · 30 March 2026Collaborative partnership to better serve seniors in Hancock County; At Home Program services transitioned to Friends in Action while CAAWHC focuses on expanding Adult Day Services
• Downeast Community PartnerscoreStrategic or Co-development Partner · 25 July 2025Strategic partnership to assume programs and services from Downeast Community Partners including Head Start, Energy & Housing, Whole Family Services, Elder Services (Friendship Cottage), and Community Services Block Grant, forming a new three-county Community Action Agency
• Northern Maine Community CollegecoreStrategic or Co-development Partner · 9 July 2025Partnership to operate new on-campus childcare center in the Crowley Building offering Head Start, Early Head Start, private pay and subsidized childcare options, and wraparound family supports; enrollment prioritizes NMCC students and staff
• United Way of AroostookcoreStrategic or Co-development Partner · 9 July 2025Key partner in childcare initiative providing support through Aroostook County Childcare Resource Center; long-standing partnership supporting community action efforts and United Way referrals
• Aroostook County Childcare Resource CentercoreStrategic or Co-development Partner · 9 July 2025Collaboration to establish and operate on-campus childcare center at Northern Maine Community College; serves as training ground for future early childhood educators
• National Community Action PartnershipcoreStrategic or Co-development PartnerMember of national network of nearly 1,000 local agencies serving more than 15 million people annually; participates in Pathways to Excellence Program and Peer Expert Corps for Whole Family Approach sharing
• Maine Association of Non-ProfitsminorStrategic or Co-development PartnerACAP CEO Jason Parent serves as Secretary of the Board of the Maine Association of Non-Profits
• Coastal Enterprises, Inc.minorStrategic or Co-development PartnerACAP CEO Jason Parent serves on the Board of Coastal Enterprises, Inc.
• Katahdin Valley Health CenterminorStrategic or Co-development PartnerACAP CEO Jason Parent serves on the Board of Katahdin Valley Health Center
• Aroostook Chapter of Maine Credit UnionsminorStrategic or Co-development PartnerAnnual partnership for Souper Bowl of Caring campaign collecting soup and cash donations for food cupboards across Aroostook County; collected more than $13,000 in 2020
• Local Grocery StoresminorStrategic or Co-development PartnerMultiple local grocers including Andy's IGA, Hannaford, Shop'n Save, Walmart, and others participate in cereal donation matching programs supporting Community Cupboards and food security initiatives

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Penquis: Maine-based Community Action Agency delivering Head Start, energy assistance, housing, and workforce programs across Penobscot, Piscataquis, and Knox counties. Directly comparable as a fellow Maine CAA serving rural populations with a similar multi-program service delivery model.
• Kennebec Valley Community Action Program (KVCAP): Community Action Agency serving Kennebec, Somerset, and Waldo counties in central Maine with Head Start, energy, housing, and family services. Comparable multi-county CAA structure and funding mix (CSBG, Head Start, HEAP).
• Community Concepts, Inc. Maine CAA serving Androscoggin, Oxford, and Franklin counties with early childhood, energy, housing, and economic supports. Comparable Whole Family approach and rural service-area focus.
• Western Maine Community Action (WMCA): Community Action Agency serving Oxford, Franklin, and Androscoggin counties with early childhood, energy, housing, and workforce programs. Directly comparable as a fellow rural Maine CAA with overlapping program portfolio.
• The Opportunity Alliance: Maine social services organization providing Head Start, behavioral health, early childhood, and family economic supports across Cumberland County. Comparable multi-program nonprofit with early childhood and family services portfolio.

Broad incumbents

• Goodwill Industries of Northern New England: Regional nonprofit providing workforce development, education, and social services across Maine, New Hampshire, and Vermont. Comparable as a larger nonprofit addressing workforce and family self-sufficiency but with broader geographic scope and different funding mix.
• National Community Action Partnership (NCAP): National membership association representing ~1,000 Community Action Agencies including ACAP. Comparable as the broader sector body that administers the Pathways to Excellence program ACAP participates in and the Whole Family Peer Expert Corps.
• United Way of Maine: Statewide umbrella for local United Way affiliates including United Way of Aroostook, a long-standing ACAP partner. Comparable as a parallel funder/partner addressing community needs across overlapping Maine geographies.
• Catholic Charities Maine: Maine nonprofit providing social services including immigration, refugee resettlement, behavioral health, and emergency assistance. Comparable as a larger multi-program social services nonprofit with statewide footprint and similar funding model.

Regional players

• Coastal Enterprises, Inc. (CEI): Maine-based community development financial institution providing affordable housing, small business lending, and workforce supports. Comparable as a fellow Maine nonprofit addressing economic mobility, with overlapping board relationships to ACAP leadership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UClGIzrDxM4LIlwsv0p2vA4w
• Facebookfacebook.com/acaparoostookcountyactionprogram
• Instagraminstagram.com/aroostookcap
• Xx.com/AroostookCAP
• LinkedInlinkedin.com/company/aroostook-county-action-prgrm

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aroostook County Action Program