ebankIT
ebankIT is a Portuguese-headquartered software company that provides an omnichannel digital banking platform built on Microsoft Azure to banks and credit unions across 13 countries, offering modular channel solutions, pre-built core banking integrations, Agentic AI capabilities, and low-code customization tools.
- Company typePrivate
- Founded2014
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ebankIT does
ebankIT is an omnichannel digital banking platform provider headquartered in Porto, Portugal (legal entity EBANKIT-OMNICHANNEL INNOVATION, S.A.), founded in January 2014. The company sells a modular, API-first software platform built on Microsoft Azure to banks and credit unions globally, with a stated footprint of 65+ clients across 13 countries spanning four continents (Africa, Europe, Middle East, North America, Caribbean) and 20+ million daily end-users. The platform's architecture comprises an Integration Layer with pre-built connectors to 16 leading core banking systems (including Mambu, Finastra, and Jack Henry), a Business Layer for out-of-the-box operation, a low-code ebankIT Studio for in-house configuration, an API Gateway, and channel modules for Web, Mobile, Wearable, Back-office, and Front-office banking. Notable proprietary features include the AI Transactional Banking Assistant (Agentic AI), Digital Onboarding enabling sub-five-minute account opening, AI-powered User Engagement Hub with a knowledge center covering 95% of customer questions, and an Analytics Suite for cross-channel engagement tracking.
The company's revenue model is enterprise SaaS subscription-based with multi-year contracts (some documented at 10-year terms such as the CGI/Caisse Alliance agreement), priced on a quote basis tied to institution size, modules deployed, and contract length. Go-to-market combines direct enterprise field sales, system-integrator partnerships (notably CGI), a technology partner ecosystem (Daon, MX Technologies, Alogent, Prove, SecuritySide post-acquisition), and the ebankIT Academy partner certification program. Customer segments span retail banking, business/SME banking, commercial banking, and credit unions. Approximately 98-99% of revenue is export-based, indicating minimal domestic concentration. The company holds ISO 27001 (2019), CMMI Development V2.0 Maturity Level 2 (2023), and GDPR compliance certifications, and was recognized in the 2017 Gartner Hype Cycle and 2018 Market Guide for Digital Banking Platforms.
Recent strategic activity centers on three vectors: (1) AI capability expansion through the Agentic AI module and 2025 launch of the AI Transactional Banking Assistant; (2) security vertical integration via the September 2025 acquisition of cybersecurity firm SecuritySide; and (3) ecosystem buildout through partnerships with Daon (continuous identity verification), Alogent (payments), MX Technologies (Open Banking/FDX), and Prove (KYC). The company is currently executing a PT2030 European Social Funds co-financed internationalization and competitiveness program covering 2024-2026.
ebankIT firmographics
Firmographics- Name
- ebankIT
- Legal name
- EBANKIT-OMNICHANNEL INNOVATION, S.A.
- Website
- https://ebankit.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ebankIT is a Portuguese-headquartered software company that provides an omnichannel digital banking platform built on Microsoft Azure to banks and credit unions across 13 countries, offering modular channel solutions, pre-built core banking integrations, Agentic AI capabilities, and low-code customization tools.
- Ownership category
- akta.pro rank
ebankIT industry classification
Industry- Product category
- Digital Banking Platform Software
- NAICS
- Software Publishers (5132), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Digital Banking & Neobank Platforms (BPAMAFAD)
- akta.pro secondary industries
- Neobank Core Platform (Retail/SME Digital Bank) (FSAGAAAA), SME Banking Suite (Business Accounts, Invoicing, Payroll Integrations) (FSAGAAAI), Risk, Compliance & Controls for Embedded Finance (KYB/KYC/AML, Fraud, Disputes) (FSAGALAK), Bank Connectivity & Channels (Host-to-host, SWIFT, APIs, EB portals) (FSABAIAF)
Keywords
Where ebankIT is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ebankIT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Platform Licensing/Subscription: ebankIT provides an omnichannel digital banking platform to banks and credit unions. Based on the enterprise sales motion and strategic partnerships (e.g., 10-year agreement with Caisse Alliance via CGI), the revenue model appears to be primarily subscription-based with multi-year contracts. Financial institutions pay for platform access, implementation services, and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise platform licensing for banks and credit unions |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
ebankIT product offering
Product offeringCore offering
ebankIT develops and licenses a modular omnichannel digital banking platform for banks and credit unions. The platform is built on Microsoft Azure, pre-integrated with 16 leading core banking systems, and provides out-of-the-box functionality for web, mobile, wearable, back-office, and front-office banking channels, including digital onboarding, security and fraud prevention, marketing and sales campaigns, analytics, low-code development (Studio), AI-powered user engagement, and contact center capabilities. The company sells primarily via multi-year enterprise subscriptions, with deployments achievable in under three months.
Product overview
ebankIT offers a modular omnichannel digital banking platform that serves as a unified foundation for financial institutions. The core platform provides out-of-the-box operation with pre-built connectors to 16+ core banking systems. Key modules include: Digital Onboarding (account opening in under 5 minutes), Security & Fraud Prevention (AI-powered threat detection), Marketing & Sales (campaign management and analytics), Analytics Suite (cross-channel engagement tracking), Contact Center (omnichannel customer communications), and User Engagement Hub (feedback and innovation tools). Channel offerings span Web, Mobile, Wearable, Back Office, and Front Office banking. The nXP platform variant is used by partners like CGI for credit union modernization. Recent additions include Agentic AI capabilities and AI Transactional Banking Assistant for conversational banking. The company acquired SecuritySide (2025) for enhanced cybersecurity. The platform is pre-integrated with partners including MX Technologies (open banking), Prove and Daon (identity verification), and Alogent (payments). Deployment can occur in as little as 3 months.
Differentiator
Problem solved
Functional benefit
Products and services
- Omnichannel Digital Banking Platform Central omnichannel digital banking platform gathering every banking feature in one single place, enabling banks and credit unions to deliver proactive, interactive, and consistent digital experiences through every banking channel. Built on Microsoft Azure with modular architecture and pre-integrated with 16 core banking systems.
- Digital Onboarding Digital account opening and customer onboarding solution enabling clients to open a new account in under five minutes with a fully digitized process supporting KYC compliance.
- Security & Fraud Prevention Advanced security controls ensuring complete operational oversight, safeguarding data, enforcing compliance, and protecting every channel with enterprise-grade protection against evolving cyber threats, including real-time AI-powered fraud detection.
- Marketing & Sales Campaigns Campaign management and analytics tools enabling financial institutions to create targeted marketing campaigns, track performance, and drive customer engagement with personalized offers and AI-driven cross-sell and upsell capabilities.
- ebankIT Studio Low-code development tool that empowers financial institutions to create and launch new services in-house with minimal coding effort and significantly lower development costs, streamlining project development and enhancing security through integration with platform security modules.
- User Engagement Hub Structured approach to collecting, analyzing, and acting on user insights with AI-powered knowledge center covering up to 95% of customer questions, direct communication channels, real-time feedback collection, and user suggestion/voting capabilities for innovation.
- Analytics Suite Platform analytics module tracking customer engagement across all channels with unified customer views, rapid query times, automated processes, and data-driven decision-making capabilities, including predictive analytics using advanced ML models.
- Contact Center Comprehensive platform for users, operators, and supervisors to handle and respond to client communications effectively, integrating with CRM and complaint management systems.
- Agentic AI AI capabilities bringing autonomy, adaptability, and contextual intelligence to financial institutions, embedding Agentic AI into every step of the customer journey with conversational AI, predictive analytics, recommendation engines, and anomaly detection.
- AI Transactional Banking Assistant Revolutionary AI conversational banking assistant that enables real banking tasks like transactions, account management, and financial guidance through conversational interfaces, working continuously across the platform to engage customers, reduce risk, and unlock growth opportunities.
- nXP Omnichannel digital banking platform solution used by CGI for modernizing credit unions' member digital banking platforms, combining with AI-powered managed services for faster digital services and personalized member experiences.
- API Gateway Growing ecosystem of partners unlocking complementary technologies and expanding financial institutions' digital capabilities through RESTful APIs using JSON, XML, and OAuth 2.0 protocols, enabling integration with core banking systems and third-party services.
Quantifiable outcome
- 3-month deployment vs industry-standard months/years
- +5 more outcomes
Companies that use ebankIT
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles2 records
ebankIT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability11 records
Feature7 records
ebankIT partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- DaoncoreebankIT partnered with Daon to embed continuous identity verification throughout the customer lifecycle. This partnership was announced at Money 20/20 Europe 2026 and integrates Daon's biometric identity verification technology into ebankIT's digital banking platform, providing continuous identity fraud prevention rather than point-in-time checks.
- CGIcoreCGI signed a 10-year agreement with Caisse Alliance to modernize the credit union's digital banking platform using ebankIT's nXP solution alongside CGI's AI-powered managed services. The partnership is structured to support future Open Banking developments in Canada, with the long-term agreement providing CGI with recurring revenue visibility and positioning the company at the center of data-driven banking workflows.
- AlogentcoreebankIT and Alogent announced a strategic partnership to integrate their digital banking and payments technologies, aiming to enhance customer experience and operational efficiency for financial institutions. The collaboration combines ebankIT's omnichannel banking platform with Alogent's deposit and item processing solutions, responding to demand from community financial institutions.
- SecuritySidecoreebankIT acquired cybersecurity firm SecuritySide to enhance its security offerings and integrate advanced cybersecurity solutions into its platform. The acquisition aims to provide stronger protection against evolving cyber threats for financial institutions and reinforce ebankIT's focus on security in digital banking.
- MX TechnologiescoreMX and ebankIT expanded their partnership to provide MX's Data Access solution to financial services providers in the U.S. and Canada, enabling secure Open Banking data sharing. The solution, built to FDX standards, helps financial institutions monitor data sharing, unlock actionable insights, and meet new 1033 compliance obligations in the United States. This builds on a previous integration from October 2022 where MX's Insights and Personal Financial Management tools were integrated.
- Microsoft AzurecoreebankIT's platform is built on Microsoft Azure cloud infrastructure, leveraging Azure's capabilities for scalability, security, and reliability.
Scale indicators8 records
Recent moves10 records
Expansion highlights6 records
ebankIT competitors and assessment
Company assessmentEmerging players
- Thought Machine: Thought Machine offers a cloud-native core banking platform (Vault) used by global Tier 1 and challenger banks. While primarily a core banking vendor, its Vault platform increasingly bundles digital experience capabilities that overlap with ebankIT's omnichannel offering.
- Alogent: Alogent provides deposit and item processing, digital banking, and payments solutions to community banks and credit unions. It is both a competitor to ebankIT in the US community FI segment and a strategic partner (announced November 2025).
Broad incumbents
- FIS: FIS is a global financial technology incumbent providing core banking, payments, and digital banking solutions to banks of all sizes. It competes with ebankIT in the digital banking platform category as part of a much broader financial software portfolio.
- Jack Henry: Jack Henry provides core banking and digital banking technology to community banks and credit unions in the US. Its Banno digital platform competes with ebankIT in the North American credit union segment; Jack Henry is also listed as one of ebankIT's 16 pre-integrated core banking partners.
- Finastra: Finastra is a large incumbent financial software vendor offering core banking, lending, treasury, and digital channels. Its FusionFabric.cloud and digital banking products compete with ebankIT; Finastra is also a partner whose core systems ebankIT integrates with.
- Temenos: Temenos is a large incumbent offering both core banking and digital banking/experience platforms to banks worldwide. It overlaps with ebankIT in the digital front-end and omnichannel layer but operates at much greater scale and breadth across global Tier 1–3 banks.
Direct peers
- Backbase: Backbase provides an Engagement Banking Platform that unifies digital channels for banks and credit unions globally. It competes directly with ebankIT in the omnichannel digital banking platform category, serving a similar enterprise FI customer base with comparable SaaS deployment and pre-built core banking integrations.
- Q2: Q2 Software provides digital banking solutions for community banks and credit unions in North America, with strong emphasis on commercial and small business banking. It is a direct competitor to ebankIT in the credit union and community FI segment, particularly in the US market.
- nCino: nCino offers a cloud-based banking platform combining digital account opening, onboarding, and customer experience for financial institutions including credit unions and community banks. It competes directly with ebankIT in the digital banking platform space, particularly for credit unions and commercial banking workflows.
- Mambu: Mambu provides a cloud-native core banking and digital banking platform serving neobanks, incumbents, and fintechs. While Mambu focuses more on core banking, its digital banking layer competes with ebankIT; notably Mambu is also a partner/integration target of ebankIT.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ebankIT social profiles
Digital presenceebankIT compliance and trust
Trust signalCompliance4 records
ebankIT financial estimates
Financial estimateRevenue estimate
Valuation estimate
ebankIT leadership team
Management profileNumber of profiles
Profiles5 records
ebankIT subsidiaries and ownership
Company hierarchySubsidiaries1 record
ebankIT funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ebankIT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ebankIT
What does ebankIT do?
ebankIT develops and licenses a modular omnichannel digital banking platform for banks and credit unions. The platform is built on Microsoft Azure, pre-integrated with 16 leading core banking systems, and provides out-of-the-box functionality for web, mobile, wearable, back-office, and front-office banking channels, including digital onboarding, security and fraud prevention, marketing and sales campaigns, analytics, low-code development (Studio), AI-powered user engagement, and contact center capabilities. The company sells primarily via multi-year enterprise subscriptions, with deployments achievable in under three months.
Is ebankIT a public or private company?
ebankIT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ebankIT founded?
ebankIT was founded in 2014. It employs 11 to 50 people.
Where is ebankIT based?
ebankIT is headquartered in London, United Kingdom, in the Europe region.
How does ebankIT make money?
One revenue line is on record: platform Licensing/Subscription.
Who are ebankIT's main competitors?
Emerging players on record are Thought Machine and Alogent. Broad incumbents are FIS, Jack Henry, Finastra and Temenos. Direct peers are Backbase, Q2, nCino and Mambu.
Does ebankIT have an API?
Yes. ebankIT provides a robust API framework built with an API-first, domain-driven approach, offering a comprehensive set of RESTful APIs. The platform uses industry-standard protocols including JSON, XML, and OAuth 2.0 for secure and efficient data exchange between systems. This enables seamless integration with both legacy and modern core banking systems, third-party services, and partner ecosystems. The API Gateway ecosystem unlocks complementary technologies and expands financial institutions' digital capabilities.
What industry is ebankIT in?
ebankIT's product category is Digital Banking Platform Software. Its primary akta.pro industry code is BPAMAFAD, Digital Banking & Neobank Platforms, with a secondary code of FSAGAAAA, Neobank Core Platform (Retail/SME Digital Bank). Its NAICS code is 5132 and its SIC code is 7372.