U.S. Office of Personnel Management

What U.S. Office of Personnel Management does

The U.S. Office of Personnel Management is the federal government's central human resources agency, operating under statutory authority established by the Civil Service Reform Act of 1978 (with predecessor Civil Service Commission dating to 1871). It serves approximately 2 million federal civilian employees across the executive branch and administers the Federal Employees Health Benefits program covering 8.2 million federal employees and their families. Core functions include workforce policy, classification and qualifications, retirement services, benefits administration, and federal hiring through USAJOBS.

The agency's flagship modernization initiative is Federal HR 2.0, a government-wide program consolidating more than 100 fragmented HR systems into a single Oracle Fusion Cloud HCM platform under a $395.8 million contract awarded June 2026. Complementary products include the HR Shared Service Center (fee-for-service benefits, payroll, and recruitment), the Online Retirement Application (ORA), FedScope workforce data analytics, and talent acquisition programs Tech Force and NASA Force, the latter partnering with AWS, Google, Nvidia, Palantir, OpenAI, Apple, xAI, and Microsoft to recruit technologists and aerospace engineers into federal service.

OPM is funded through congressional appropriations rather than commercial revenue, and its mandate is statutory rather than market-driven. Under the Trump administration beginning January 2025, the agency has been central to large-scale workforce reductions through the Deferred Resignation Program and DOGE-directed layoffs, the Schedule Policy/Career rule stripping civil service protections from approximately 50,000 policy-influencing employees, and new rulemaking on non-disclosure agreements, performance ratings, and Reduction in Force procedures. Leadership includes Director Scott Kupor (former Andreessen Horowitz partner), General Counsel Kurt Dykstra, and Tech Force program lead Amanda Scales (former xAI head of talent).

Name

U.S. Office of Personnel Management

Legal name

U.S. Office of Personnel Management

Website

https://opm.gov

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The U.S. Office of Personnel Management is the federal government's central HR agency, serving approximately 2 million executive branch civilian employees through workforce policy, retirement services, benefits administration, and the Federal Employees Health Benefits program covering 8.2 million enrollees.

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Government Appropriations: OPM is a federal government agency funded through congressional appropriations rather than commercial revenue generation
2. HRIT Modernization Contract: $395.8 million Federal HRIT Modernization Core HCM contract awarded to Oracle for delivering government-wide HR platform under Federal HR 2.0 initiative

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The U.S. Office of Personnel Management is the federal government's central human resources agency, providing HR policy, retirement administration, healthcare and life insurance programs, suitability and credentialing oversight, and workforce data services to federal executive branch agencies and approximately two million federal civilian employees. It is leading the Federal HR 2.0 initiative to consolidate more than 100 legacy HR systems onto a single Oracle Fusion Cloud HCM platform, alongside operating HR Shared Service Centers, the USAJOBS federal hiring portal, retirement services such as the Online Retirement Application, and talent programs including Tech Force and NASA Force.

Product overview

OPM provides a comprehensive portfolio of HR, retirement, and workforce management services for the federal government. The core initiative is Federal HR 2.0, a platform consolidating over 100 separate HR systems into a unified government-wide solution powered by Oracle Fusion Cloud HCM, an AI-powered cloud platform serving approximately 2 million federal civilian employees. Supporting this platform is the HR Shared Service Center providing consolidated benefits, payroll, and recruitment services. For retirement services, OPM offers the Online Retirement Application (ORA) for electronic submissions and Services Online for annuity management. Workforce development programs include Tech Force recruiting technical talent from private sector partners like xAI, OpenAI, and Palantir, and NASA Force recruiting aerospace engineers for term assignments. The HR Career Compass program addresses federal HR professional development, while FedScope provides federal employment data and analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Federal HR 2.0 (Oracle Fusion Cloud HCM Platform)
• HR Shared Service Center
• Online Retirement Application (ORA)
• Services Online (Retirement Self-Service Portal)
• U.S. Tech Force Program
• NASA Force Program
• HR Career Compass
• FedScope
• USAJOBS Federal Hiring Portal

Quantifiable outcome

• Expected to reduce costs to taxpayers by more than 90 percent
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• OraclecoreTechnology or Integration · 11 June 2026Oracle was awarded a $395.8 million Federal HRIT Modernization Core HCM contract to deliver the federal government's first government-wide HR platform powered by Oracle Fusion Cloud HCM. The platform will serve approximately two million federal employees under OPM's Federal HR 2.0 initiative, replacing more than 100 separate systems with expectations to reduce costs by over 90 percent.
• AndurilminorStrategic or Co-development Partner · 4 April 2026Anduril is among the over 20 companies recruiting managers for government service through the U.S. Tech Force program, offering leaves of absence for employees to work in federal positions.
• xAIcoreStrategic or Co-development Partner · 10 March 2026xAI's Elon Musk-founded company participates in the U.S. Tech Force program, recruiting federal employees for technology positions. DOJ issued an opinion authorizing tech company employees to work for government while remaining employed by private sector companies.
• Amazon Web Services (AWS)coreStrategic or Co-development Partner · 1 December 2024AWS is a founding partner in the U.S. Tech Force program launched by OPM in December 2024, which aims to hire 1,000 engineers into federal government positions. The program allows participants to work in government for two years before potentially applying for positions at participating companies.
• GooglecoreStrategic or Co-development Partner · 1 December 2024Google partners with OPM's U.S. Tech Force program to bring private sector technology talent into federal government for two-year assignments, after which participants may pursue opportunities at the company.
• NvidiacoreStrategic or Co-development Partner · 1 December 2024Nvidia collaborates with OPM's Tech Force initiative to recruit AI and technology experts into federal positions addressing critical technology and AI skills gaps in government.
• PalantircoreStrategic or Co-development Partner · 1 December 2024Palantir participates in the U.S. Tech Force program as a partner company, offering pathways for federal tech employees to potentially join the company after their government service.
• OpenAIcoreStrategic or Co-development Partner · 1 December 2024OpenAI partners with OPM's Tech Force program to facilitate the exchange of AI talent between federal government and private sector technology companies.
• ApplecoreStrategic or Co-development Partner · 1 December 2024Apple participates in the U.S. Tech Force program as a technology company partner, offering employment pathways for government technologists after their federal service.
• MicrosoftcoreStrategic or Co-development Partner · 1 December 2024Microsoft participates in OPM's Tech Force program as a partner company providing technology talent pathways between federal government and private sector.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Workday: Cloud HCM platform provider; the leading commercial competitor to Oracle Fusion Cloud HCM in the federal HCM space (used by several U.S. agencies such as the Department of Homeland Security's HR systems) and the most direct commercial analogue to OPM's chosen Federal HR 2.0 platform.
• SAP SuccessFactors: Enterprise HCM suite competing with Oracle and Workday in the public sector; provides payroll, talent, and HR analytics for large public and private employers, comparable in scope to OPM's platform ambition.
• ADP: Largest U.S. payroll and HR services provider with deep public-sector contracts; comparable to OPM in operating HR/payroll/benefits services at massive scale, including the federal workforce-adjacent market.
• Paychex: Payroll, HR, and benefits services provider focused on SMB but with growing mid-market and public-sector exposure; offers a comparable PEO/HRO operating model to OPM's HR Shared Service Center.
• UKG (Ultimate Kronos Group): HCM, payroll, and workforce management provider with significant public-sector footprint; comparable to OPM in serving large public-employer HR and time/attendance needs at scale.

Direct peers

• Oracle: Awarded the $395.8M Federal HRIT Modernization contract; OPM's primary HCM platform partner. Oracle's Fusion Cloud HCM is the technology backbone for Federal HR 2.0, making Oracle the most directly comparable operating peer in federal HCM delivery.
• Insperity: Professional Employer Organization (PEO) providing co-employment HR administration including payroll, benefits, and compliance — directly analogous to OPM's emerging fee-for-service HR Shared Service Center offering to federal agencies.
• TriNet: PEO and HR services provider for SMBs; comparable operating model to OPM's HR Shared Service Center (bundled HR administration, benefits, payroll, and compliance on a co-employer basis).

Others

• Accenture Federal Services: Federal HR transformation integrator and implementation partner; comparable to OPM as a major federal HR modernization delivery vehicle, often working alongside OPM, Oracle, and other federal HR programs.
• Deloitte Federal: Federal HR transformation consulting and implementation practice; comparable to OPM as a strategic advisor/implementer for federal HRIT modernization, policy, and shared services consolidation efforts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/usopm
• Facebookfacebook.com/USOPM
• LinkedInlinkedin.com/company/9666

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about U.S. Office of Personnel Management