YWCA North Central Indiana

What YWCA North Central Indiana does

YWCA North Central Indiana is a 501(c)(3) nonprofit social services organization, formed in 2011 through the merger of YWCA St. Joseph County (founded 1903) and YWCA Elkhart County (founded 1908), operating as part of the broader YWCA movement established in the United States in 1858. The organization is the largest provider of emergency shelter and domestic violence programs in Northern Indiana, delivering services across two Safe Haven shelter locations in St. Joseph County (South Bend, 1102 S. Fellows St.) and Elkhart County (Elkhart, 132 State St.), supported by a 24/7 crisis hotline (1-866-YES-YWCA). It serves approximately 3,400–4,000 women and children annually across both counties.

The service portfolio spans emergency shelter and crisis intervention; trauma-informed individual and group counseling for survivors of sexual assault (New Hope program); gender-specific substance use treatment (Women's Journey, a 16-step recovery and empowerment model); legal advocacy including civil protective orders; and economic empowerment programming (Self Sufficiency Program, Strengthening Communities Initiative, Getting Ahead). The Take Charge prevention education program delivers evidence-based violence-prevention curricula into schools pre-K through college, with curriculum co-developed in partnership with University of Notre Dame researchers. All direct services to survivors are provided free of charge, with bilingual support in English and Spanish, and services are extended regardless of ability to pay.

YWCA North Central Indiana is funded entirely through donations, grants, and events rather than fees — there is no pricing model for client services. Revenue streams include individual donations (one-time, recurring, and planned gifts via FreeWill), corporate partnerships and event sponsorships (e.g., Little Caesars, Chipotle, Macy's, NeXus RV), foundation grants (KeyBank Foundation, Valinhos Foundation, Everwise Foundation, Pokagon Band of Potawatomi Indians, Foellinger Foundation), government funding for shelter operations, and third-party community fundraisers. The organization employs 51–100 staff, is led by CEO Amy Hill (appointed March 31, 2025) with a board chaired by Pamela Plouhar, and operates with no parent company, no institutional investors, and no publicly traded shares.

Name

YWCA North Central Indiana

Legal name

YWCA North Central Indiana

Website

https://ywcancin.org

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

51–100 employees

Short description

YWCA North Central Indiana is a 501(c)(3) nonprofit operating two Safe Haven emergency shelters and 24/7 crisis services in St. Joseph and Elkhart Counties, serving roughly 3,400–4,000 women and children annually with shelter, counseling, legal advocacy, and violence-prevention education.

Ownership category

akta.pro rank

Product category

Social Services - Domestic Violence and Crisis Intervention

NAICS

Temporary Shelters (624221), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Domestic violence services
• Emergency shelter services
• Crisis intervention services
• Sexual assault counseling
• Violence prevention education

Headquarters

HQ city

South Bend

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: Individual donors contribute one-time gifts, monthly recurring donations, and honor/memorial gifts through the organization's website and mail. Donors can give online, via ACH transfer, or stock gifts.
2. Corporate Partnerships & Sponsorships: Corporate partners sponsor events and programs through various package levels, providing brand visibility and marketing value while supporting the mission.
3. Foundation Grants: Foundation grants including $240,000 from KeyBank Foundation over 3 years, $25,000 from Pokagon Band of Potawatomi Indians, and grants from Valinhos Foundation support specific programs and initiatives.
4. Planned Giving: Donors can include YWCA in wills, trusts, beneficiary designations, charitable gift annuities, and remainder trusts. The organization partners with FreeWill to facilitate planned giving.
5. Government Funding: Government funding supports shelter operations and services, though the organization notes shrinking government funding makes private donations increasingly critical.
6. Third-Party Events: Community members host third-party fundraising events including restaurant fundraisers, fitness challenges, tournaments, and social events. Corporate partners like Little Caesars, Chipotle, Five Guys, and Macy's conduct periodic fundraising campaigns.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

YWCA North Central Indiana operates two Safe Haven emergency shelters (St. Joseph County and Elkhart County) and provides 24/7 crisis intervention, individual and group counseling, legal advocacy, economic empowerment, substance use treatment, and school-based violence prevention education to survivors of domestic violence, sexual assault, and substance abuse across North Central Indiana. All services are provided free of charge to clients regardless of ability to pay, with bilingual English/Spanish support available.

Product overview

YWCA North Central Indiana is a nonprofit social services organization offering a comprehensive continuum of services for survivors of domestic violence, sexual assault, and substance abuse. The core services include emergency shelter at two locations (Safe Haven shelters in St. Joseph and Elkhart Counties), 24/7 crisis intervention, and counseling programs. The organization provides empowerment programming including the Self Sufficiency Program, Strengthening Communities Initiative, and Getting Ahead program focused on financial literacy and workforce readiness. Violence prevention education is delivered through the Take Charge program targeting youth from pre-K through college. Additional services include legal advocacy, economic empowerment classes, and substance use treatment through the Women's Journey program. All services are provided free of charge to clients and are available regardless of sexual orientation, with bilingual support in English and Spanish.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Violence Services Comprehensive emergency shelter, crisis intervention, advocacy, and support services for survivors of domestic violence and their families in St. Joseph and Elkhart Counties, available 24/7.
• Safe Shelter (Safe Haven) Emergency safe shelter for victims of domestic violence at two locations - St. Joseph County (South Bend) and Elkhart County Safe Haven - available 24/7.
• Sexual Assault Counseling (New Hope Program) Free, confidential individual and group counseling services for adult sexual assault survivors at any time in their life, available in St. Joseph and Elkhart counties through the New Hope program.
• Substance Use Treatment (Women's Journey) A 16-step gender-specific substance use treatment program designed for women, utilizing a recovery and empowerment model with consideration for unique needs and obstacles in early recovery.
• Self Sufficiency Program Financial literacy, salary negotiation, and leadership development program helping women build stronger financial futures, available in English and Spanish.
• Take Charge Program Primary prevention education program for youth (pre-K through college) focused on healthy relationships, dating violence awareness, and violence prevention, delivered in schools throughout St. Joseph and Elkhart Counties.
• Crisis Programs (24/7 Hotline) 24/7 crisis intervention services including hotline support (1-866-YES-YWCA), emergency response, and safety planning for domestic abuse, sexual assault, and substance use situations.
• Survivor Services Comprehensive support services including case management, child and court advocacy, mental health services, economic empowerment, employment assistance, and support groups for survivors.
• Strengthening Communities Initiative A 10-week structured program focused on financial literacy, banking, budgeting, avoiding predatory lending, and workforce readiness for survivors of domestic violence and substance use.
• Getting Ahead Program Educational program helping participants explore realities of poverty, develop financial literacy skills, employment readiness, and create pathways toward stability and homeownership.
• Youth & Family Services Services supporting children and families of survivors including childcare, children's therapy, support groups, and age-appropriate educational programming.

Quantifiable outcome

• Nearly 3,000-4,000 women and children served annually
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered supporting and core.

• University of Notre DamesupportingStrategic or Co-development PartnerYWCA partnered with University of Notre Dame doctors Laura Miller-Graff and Jessica Carney, recognized experts in child development and violence prevention, to ensure Take Charge curriculum is evidence-based and developmentally appropriate.
• Ivy Tech South BendsupportingStrategic or Co-development PartnerGetting Ahead Networking Group meets monthly at Ivy Tech South Bend location, providing consistent space for program graduates to reconnect, learn, and continue building skills.
• South Bend Community School CorporationcoreStrategic or Co-development PartnerPartnership with South Bend schools to deliver Take Charge violence prevention education, with a dedicated YWCA advocate working consistently with students across the school system.
• Local Law EnforcementsupportingChannel Partner/ Reseller/ Distributor911 calls for domestic violence situations result in law enforcement contacting YWCA, connecting survivors directly to emergency shelter and services.
• Community Healthcare ProviderssupportingChannel Partner/ Reseller/ DistributorHealthcare providers refer patients experiencing domestic violence or sexual assault to YWCA services, including emergency shelter and counseling.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Safe Horizon: One of the largest U.S. providers of domestic violence, sexual assault, and crime victim services. Comparable in its multi-program wraparound model (shelter, counseling, legal advocacy, hotlines), though serving the NYC metro area.
• National Network to End Domestic Violence: National advocacy and capacity-building organization for the domestic violence field. Comparable as a higher-level entity shaping funding, policy, and best practices that YWCA North Central Indiana's shelter and advocacy work depends on.
• YWCA USA: National umbrella organization for the YWCA movement, providing programming standards, advocacy, and brand. The relevant apex body for all local YWCAs, comparable in mission and offerings at national scale.

Direct peers

• RAINN (Rape, Abuse & Incest National Network): Largest anti-sexual-violence organization in the U.S., operating the National Sexual Assault Hotline. Directly comparable to YWCA North Central Indiana's New Hope sexual assault counseling and crisis-line functions, though at national scale.
• National Domestic Violence Hotline: 24/7 national crisis line and resource hub for domestic violence survivors. Closely parallels YWCA North Central Indiana's 1-866-YES-YWCA crisis hotline model and information-and-referral services.
• YWCA of Greater Indianapolis: Another Indiana-based YWCA affiliate providing domestic violence shelter, sexual assault services, and racial justice programming. Directly comparable as an in-state YWCA chapter operating a similar continuum-of-care model.
• YWCA of Dayton: Ohio-based YWCA affiliate operating domestic violence shelter, sexual assault services, and economic empowerment. Highly comparable in service mix, regional scope, and funding model to YWCA North Central Indiana.
• Indiana Coalition Against Domestic Violence: Statewide coalition of domestic violence service providers in Indiana. YWCA North Central Indiana is a member; the coalition provides training, policy advocacy, and shared services that mirror the operational environment of the subject organization.
• YWCA Northwest Indiana: Regional YWCA chapter serving Northwest Indiana with domestic violence, sexual assault, and economic empowerment services. Closely mirrors YWCA North Central Indiana's service mix and regional structure.

Regional players

• St. Margaret's House: South Bend-area social services nonprofit providing case management, childcare, and emergency assistance to vulnerable families. Local in-region peer sharing the same donor and partner ecosystem as YWCA North Central Indiana.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ywca-north-central-indiana

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YWCA North Central Indiana