Safe Horizon
Safe Horizon is the largest victim services organization in the United States, a New York City-based 501(c)(3) nonprofit serving 250,000+ survivors of crime, abuse, and exploitation annually through 57 program locations, a 24/7 hotline, shelters, legal services, and court-embedded advocacy programs.
- Company typePrivate
- Founded1978
- HeadquartersNew York, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Safe Horizon does
Safe Horizon is a 501(c)(3) nonprofit victim services organization headquartered in New York City, founded in 1978 as the evolution of the Victim Services Agency. It is the largest victim services organization in the United States, serving more than 250,000 individuals annually across 57 program locations in NYC's five boroughs. Its service portfolio spans crisis response (24/7 hotline 1-800-621-4673 with 25+ language support, SafeChat online chat), emergency shelter (confidential domestic violence shelters across the boroughs), specialized programs (Child Advocacy Centers, Streetwork Project for homeless youth, Anti-Trafficking Program — the largest on the East Coast, Community Programs, Family Court Programs, Family Justice Centers, Court Children's Centers, Crime Victim Assistance Program embedded with NYPD), and legal services (Immigration Law Project, Domestic Violence Law Project, grief counseling).
The organization has no traditional technology product; its infrastructure consists of an HTTPS-encrypted website, SSL-secured donation forms, the SafeChat text-based crisis service, and an Escape Button safety feature. Its technology differentiators are designed around survivor safety and confidentiality rather than algorithmic capability. Revenue is generated through a diversified mix of individual donations (including the Safety Society monthly giving program and legacy/bequest giving), corporate partnerships (Google, T.J. Maxx, IBM), federal/state/city government grants and contracts (HUD, U.S. Department of State, NYC agencies), and special events such as the annual Champion Awards gala (which raised over $1 million in 2016). All services to survivors are provided free of charge. The organization maintains Charity Navigator four-star and BBB Accredited Charity ratings, is governed by an independent Board of Directors, and currently operates under CEO Liz Roberts.
Safe Horizon firmographics
Firmographics- Name
- Safe Horizon
- Legal name
- Safe Horizon, Inc.
- Website
- https://safehorizon.org
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Safe Horizon is the largest victim services organization in the United States, a New York City-based 501(c)(3) nonprofit serving 250,000+ survivors of crime, abuse, and exploitation annually through 57 program locations, a 24/7 hotline, shelters, legal services, and court-embedded advocacy programs.
- Ownership category
- akta.pro rank
Safe Horizon industry classification
Industry- Product category
- Victim Services / Social Services
- NAICS
- Individual and Family Services (6241), Temporary Shelters (624221), Child and Youth Services (624110), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)
- akta.pro secondary industries
- Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)
Keywords
Where Safe Horizon is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Safe Horizon business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others, Marketing or Sales, Technology or R&D
Revenue model
- Individual Donations: Safe Horizon relies on individual donations including monthly giving program (Safety Society), one-time gifts, stock donations, vehicle donations, and legacy/bequest giving. EIN: 13-2946970.
- Corporate Partnerships: Corporate partnerships including employee matching gifts, cause marketing, and workplace giving programs.
- Government Grants: Federal, state, and city government grants and contracts to provide victim services programs including homeless youth services, domestic violence shelters, and advocacy.
- Special Events: Annual fundraising events including Champion Awards gala which raised over $1 million in 2016, and Art for Advocacy events.
Go-to-market motion1 record
Distribution channels7 records
Marketing channels6 records
Safe Horizon product offering
Product offeringCore offering
Safe Horizon is a 501(c)(3) nonprofit that provides free, comprehensive victim assistance services to survivors of domestic violence, child abuse, sexual assault, and human trafficking across New York City. Its service portfolio includes a 24/7 multilingual crisis hotline, online chat, confidential emergency shelters, Child Advocacy Centers, homeless youth drop-in centers, free legal representation, immigration assistance, counseling, and court-based support programs.
Product overview
Safe Horizon is a nonprofit victim services organization offering a comprehensive portfolio of social services rather than a unified technology product. The organization operates crisis intervention and support services including the NYC Hotline (24/7 telephone crisis support), SafeChat (online chat), and domestic violence emergency shelters. It provides specialized programs such as Child Advocacy Centers for abuse survivors, the Streetwork Project for homeless youth, Community Programs for crime victims, Family Court Programs and Family Justice Centers for legal navigation, and the Anti-Trafficking Program (the largest on the East Coast). Complementary legal services include the Immigration Law Project and Domestic Violence Law Project. Additional services encompass grief counseling, Court Children's Centers, and the NYPD Crime Victim Assistance Program. All services are focused on New York City and are provided free of charge to survivors of violence, abuse, and exploitation.
Differentiator
Problem solved
Functional benefit
Brands
- Streetwork Project: Provides youth experiencing homelessness with short-term shelter and supportive resources including Drop-In Centers, overnight shelter, and outreach services.
- SafeChat
- #PutTheNailinIt
Products and services
- NYC Hotline
Quantifiable outcome
- 914 domestic violence victims and 1,285 children provided shelter in 2015
- +2 more outcomes
Companies that use Safe Horizon
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles5 records
Safe Horizon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Safe Horizon partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- NYPDcorePartnership with NYPD to place 157 crime victim advocates in police precincts throughout NYC through the Crime Victim Assistance Program (CVAP). Advocates provide immediate support to victims of crime and domestic violence at the point of police contact.
- NYC Family Justice CenterscoreSafe Horizon staff located at Family Justice Centers in the Bronx and other boroughs, providing co-located services with prosecutors, police, and social services under one roof.
- GoogleminorCorporate partnership providing career mentorship program where Google staff offered job guidance to residents of domestic violence shelter Rose House after touring NYC offices.
- ASPCAcorePartnership to rescue and shelter pets belonging to domestic violence survivors. When survivors must flee without their animals, the ASPCA arranges temporary placement and subsidizes emergency veterinary care.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Safe Horizon competitors and assessment
Company assessmentDirect peers
- Sanctuary for Families: NYC-based nonprofit providing the same core portfolio as Safe Horizon: emergency shelter for domestic-violence survivors, counseling, and free legal services (including immigration). Operates in the same geography with an overlapping integrated service model — the closest direct competitor in NYC.
- NYC Anti-Violence Project: NYC nonprofit serving LGBTQ and HIV-affected survivors of violence, with crisis intervention, counseling, and advocacy — a segment-specialized peer within Safe Horizon's broader victim-services portfolio and a co-located NYC referral partner.
- RAINN (Rape, Abuse & Incest National Network): National operator of the largest sexual-assault hotline and online chat in the U.S. Operates a digital crisis-response model comparable to Safe Horizon's SafeChat, but at national scale and narrower scope (sexual assault only).
- National Domestic Violence Hotline: Operates the national 24/7 domestic-violence hotline with text and chat channels — directly comparable to Safe Horizon's multilingual hotline and SafeChat, but at federal scale without on-the-ground shelter and legal programs.
- Polaris Project: National anti-trafficking organization operating the National Human Trafficking Hotline and victim-services programs — comparable to Safe Horizon's Anti-Trafficking Program (the largest on the East Coast), but oriented nationally and focused narrowly on trafficking.
- Covenant House: National nonprofit operating shelters, drop-in centers, and outreach for homeless youth — directly comparable to Safe Horizon's Streetwork Project in Harlem and the Lower East Side, with overlapping youth-homelessness funding streams (HUD).
- CAMBA: Brooklyn-based nonprofit providing a broad portfolio of social services including housing, family services, and victim support — comparable in NYC service breadth and reliance on government contracts, with overlapping funding sources.
- Good Shepherd Services: NYC-based nonprofit delivering youth development, family services, and community-based programs across the five boroughs. Overlaps with Safe Horizon on youth homelessness, child advocacy, and community-based case management.
Broad incumbents
- National Coalition Against Domestic Violence (NCADV): National advocacy and resource organization for domestic-violence survivors and service providers — broader in scope, primarily federal policy and public-awareness work, not a direct shelter/legal-service competitor but operates in the same policy space Safe Horizon actively advocates in.
- Jewish Board of Family and Children's Services: Large NYC social-services nonprofit offering mental health, family, and victim-support services — comparable in scale, NYC footprint, and government-funding reliance, but broader in service mix and not specialized in crime victim services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Safe Horizon social profiles
Digital presenceSafe Horizon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Safe Horizon leadership team
Management profileNumber of profiles
Profiles17 records
Safe Horizon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Safe Horizon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Safe Horizon
What does Safe Horizon do?
Safe Horizon is a 501(c)(3) nonprofit that provides free, comprehensive victim assistance services to survivors of domestic violence, child abuse, sexual assault, and human trafficking across New York City. Its service portfolio includes a 24/7 multilingual crisis hotline, online chat, confidential emergency shelters, Child Advocacy Centers, homeless youth drop-in centers, free legal representation, immigration assistance, counseling, and court-based support programs.
Is Safe Horizon a public or private company?
Safe Horizon is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Safe Horizon founded?
Safe Horizon was founded in 1978. It employs 501 to 1,000 people.
Where is Safe Horizon based?
Safe Horizon is headquartered in New York, United States, in the North America region.
How does Safe Horizon make money?
Four revenue lines are on record. Individual Donations are the primary driver. The others are corporate Partnerships, government Grants and special Events.
Who are Safe Horizon's main competitors?
Direct peers on record are Sanctuary for Families, NYC Anti-Violence Project, RAINN (Rape, Abuse & Incest National Network), National Domestic Violence Hotline, Polaris Project, Covenant House, CAMBA and Good Shepherd Services. Broad incumbents are National Coalition Against Domestic Violence (NCADV) and Jewish Board of Family and Children's Services.
Does Safe Horizon have an API?
No public API is recorded for Safe Horizon.
What industry is Safe Horizon in?
Safe Horizon's product category is Victim Services / Social Services. Its primary akta.pro industry code is BPADADAH, Protection Services (GBV, Child Protection, Legal Aid), with a secondary code of BPAGADAM, Youth Justice, At-Risk Youth & Violence Prevention Nonprofits. Its NAICS code is 6241 and its SIC code is 8300.