Ujjivan Small Finance Bank

What Ujjivan Small Finance Bank does

Ujjivan Small Finance Bank Limited (NSE: UJJIVANSFB) is a publicly listed Indian Small Finance Bank headquartered in Bengaluru, incorporated in 2016 and operational since 2017 after receiving RBI licensing. The bank originated from Ujjivan Financial Services Limited (UFSL), an NBFC founded in 2005 to serve financially unserved and economically active poor segments. It operates 776 branches across 335 districts in 26 States and Union Territories, employing 26,500+ staff and serving over 1 crore customers with a granular retail, microfinance, and MSME-led book.

The bank offers a full-stack product portfolio across deposits (savings accounts including premium Maxima, Privilege, Garima, Ivory variants; fixed deposits including Platina, Tax Saver, Digital, and FCNR-B for NRIs), lending (micro loans, group loans, individual loans, home loans/micro-mortgages, gold loans, MSME loans, agri loans including Kisan Pragati Card, two-wheeler and pre-owned car loans, dealer trade advances), and insurance distribution (third-party life, health, and general insurance including the July 2026 Tata AIG bancassurance partnership). Digital delivery is enabled through the Hello Ujjivan mobile app, WhatsApp banking, video banking, UPI, net banking, and a 785+ touchpoint ATM/service network. A wealth management offering launched in July 2026 targets affluent customers with the Ivory premium programme, hybrid wealth lounges in 116 branches, and mutual fund distribution aiming for Rs 200 crore AUM in year one.

The revenue model is anchored in net interest income from a loan book of Rs 42,903 crore (Q1FY27, 28.9% YoY growth) funded by deposits of Rs 48,307 crore (25.1% YoY), supplemented by fee income from processing charges and insurance/wealth distribution commissions. FY26 total income reached Rs 8,039 crore with net profit of Rs 693 crore; GNPA improved to 2.17% in Q1FY27 with 99.8% collection efficiency. Secured lending now comprises 50.2% of the portfolio as the bank actively diversifies from its microfinance origins — a transition the RBI cited as insufficient when returning its universal bank license application in April 2026. The board has approved an equity raise of up to Rs 2,000 crore to fund continued portfolio expansion and diversification.

Name

Ujjivan Small Finance Bank

Legal name

Ujjivan Small Finance Bank Ltd.

Website

https://ujjivansfb.in

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Ujjivan Small Finance Bank is a publicly listed Indian SFB operating 776 branches across 26 states, serving over 1 crore customers with deposits, microfinance/MSME/home/gold/agri loans, insurance distribution, and wealth management. The bank originated from a 2005 microfinance NBFC and is diversifying into secured lending and affluent banking.

Ownership category

akta.pro rank

Product category

Small Finance Banking

NAICS

Commercial Banking (522110), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Small Business Banking (Microbusiness/Sole Proprietor) (FSABAAAI), SBA/Government-Backed & Development Finance Loans (FSAKAGAI)

Keywords

• Small finance banking
• Retail banking services
• Microfinance lending
• Financial inclusion
• NRI banking services

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Net Interest Income: Core revenue from interest spread between loans disbursed (microfinance, home loans, gold loans, vehicle loans, MSME loans, agricultural loans) and deposits held (savings, fixed deposits, FCNR(B) NRI deposits)
2. Fee Income: Processing fees, insurance distribution commissions from bancassurance partnerships, forex services, and other banking service charges
3. Bancassurance Commission: Revenue from distribution of Tata AIG general insurance products (health, motor, housing, MSME) through 776 branches targeting over 1 crore customers

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Ujjivan Small Finance Bank is a publicly listed Indian Small Finance Bank that delivers a comprehensive range of retail and small-business banking products through 776 banking outlets, 458 ATMs, and digital channels. Its offerings span savings and current accounts, fixed and recurring deposits, retail loans (home, personal, vehicle, gold, education, agricultural), MSME and corporate salary accounts, NRI banking (NRE/NRO, FCNR deposits, remittances), and third-party insurance distribution under a corporate agency agreement with Tata AIG. The bank serves over 1 crore customers across 24 states and 3 union territories, with a focus on financial inclusion and underserved segments.

Product overview

Ujjivan Small Finance Bank operates as a comprehensive banking platform offering a unified portfolio of financial products and services across multiple categories. The bank serves over 1 crore customers through savings accounts (including premium variants like Maxima, Privilege, and Ivory programme), fixed deposits (Platina, Digital FD, Tax Saver, FCNR-B for NRIs), loans (home loans, gold loans, micro loans, group loans, MSME loans, agri loans, two-wheeler loans, micro-mortgages), insurance products (life, health, general), and digital banking services (mobile banking, WhatsApp banking, UPI, video banking). The bank recently launched wealth management services with the Ivory premium programme targeting affluent customers. Core lending focuses on microfinance and MSME segments with expanding presence in secured lending including housing and gold loans.

Differentiator

Problem solved

Functional benefit

Brands

• Ivory by Ujjivan: Premium banking program offering tailored benefits for affluent customers
• Maxima Savings Account
• Privilege Savings Account
• Garima Savings Account
• Digital Savings Account
• Platina Fixed Deposit
• Sampoorna Nidhi
• Sampoorna Lakshya
• Sampoorna Family Banking
• Hello Ujjivan
• Ujjivan EZY Net Banking
• Video Banking
• Ivory Program

Products and services

• Savings Account Retail savings account for individual customers under the Personal Banking segment, designed for daily banking, deposits, and fund management.
• Current Account Current account for businesses and professionals for high-volume transactions, under the Personal Banking segment.
• Fixed Deposit Term deposit product for individuals seeking fixed-income returns over a defined tenor, offered under Personal Banking.
• Recurring Deposit Periodic deposit product allowing individuals to save regularly and earn returns at maturity, offered under Personal Banking.
• Home Loan Retail home loan for individual borrowers seeking financing for residential property purchase or construction, under the Personal Banking lending portfolio.
• Loan Against Property Secured loan for individuals using residential or commercial property as collateral, offered under Personal Banking.
• Gold Loan Secured loan against gold collateral for individuals, offered under Personal Banking with quick disbursement and small-ticket accessibility.
• Personal Loan Unsecured personal loan for individual borrowers to meet personal consumption, medical, or lifestyle needs, offered under Personal Banking.
• Vehicle Loan Loan for individuals seeking financing for purchase of two-wheelers, cars, or commercial vehicles, offered under Personal Banking.
• Education Loan Loan for individuals/students to finance higher education expenses in India or abroad, offered under Personal Banking.
• Agricultural Loan Crop, dairy, and allied agricultural credit for individuals/farmers, supporting the bank's financial inclusion mandate, offered under Personal Banking.
• Forex & Remittances Foreign exchange and inward/outward remittance services for individuals, including travel, education, and family remittances, offered under Personal Banking.
• MSME Loans Credit facilities for Micro, Small and Medium Enterprises including working capital, term loans, and asset financing, offered under Business Banking.
• Corporate Salary Accounts Salary account program for corporates and their employees, providing banking, payments, and payroll-linked services under Business Banking.
• NRE/NRO Accounts Non-Resident External and Non-Resident Ordinary rupee accounts for Non-Resident Indians, offered under NRI Banking.
• FCNR Deposits Foreign Currency Non-Resident deposits for NRIs to hold foreign currency deposits with Indian banks, offered under NRI Banking.
• NRI Remittances Inward and outward remittance services tailored to NRI customers, including family remittances and investment-related flows, offered under NRI Banking.
• Insurance Distribution (Tata AIG Corporate Agency) Distribution of Tata AIG general and life insurance products to bank customers under a Corporate Agency Agreement, offered under Third Party Products.

Quantifiable outcome

• Deposits grew 25.1% YoY to ₹48,307 crore in Q1FY27
• +5 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

One partnership is on record.

• Tata AIG General InsurancecoreChannel Partner/ Reseller/ Distributor · 15 July 2026Tata AIG General Insurance and Ujjivan Small Finance Bank announced a bancassurance partnership to distribute general insurance products through the bank's network across India. The partnership covers 776 branches in 335 districts across 26 States and Union Territories, targeting retail, MSME, vehicle finance, and housing customer segments. The collaboration aims to deliver health, motor, housing, and MSME insurance solutions to Ujjivan's over one crore customers.

Scale indicators13 records

Recent moves9 records

Expansion highlights6 records

Emerging players

• Fusion Microfinance: Indian NBFC-MFI providing microcredit to underserved women borrowers in rural and semi-urban India. Comparable to Ujjivan's microfinance lending vertical.
• CreditAccess Grameen: Leading Indian microfinance institution focused on rural women borrowers via joint liability groups. Direct overlap with Ujjivan's microfinance lending book and customer base.
• Spandana Sphoorty Financial: Indian microfinance company providing group loans to economically weaker women in rural areas. Comparable lending model and customer profile to Ujjivan's microfinance segment.

Direct peers

• AU Small Finance Bank: India's largest Small Finance Bank by assets, serving similar retail, MSME, and microfinance customers with a comparable branch-led distribution model. Most relevant peer for Ujjivan given overlapping product mix, target segments, and regulatory category.
• ESAF Small Finance Bank: Small Finance Bank focused on microfinance and micro-enterprise lending to underserved segments, with a similar portfolio composition and target customer base.
• Jana Small Finance Bank: Small Finance Bank also pursuing universal bank conversion (RBI returned its application in October 2025). Direct peer in regulatory trajectory and business model.
• Suryoday Small Finance Bank: Small Finance Bank focused on microfinance, affordable housing, and MSME lending for underserved customers. Direct peer in product mix and target customer base.
• Utkarsh Small Finance Bank: Small Finance Bank originating from microfinance operations serving rural and semi-urban customers with deposits, micro-loans, and MSME products. Highly comparable to Ujjivan in business model and customer profile.
• Equitas Small Finance Bank: Listed Indian Small Finance Bank with a very similar microfinance-rooted business model serving underserved retail and small business customers. Operates in overlapping geographies and product categories.

Broad incumbents

• Bandhan Bank: Larger universal bank that originated as a microfinance institution, serving similar mass-market and MSME customers. Comparable for its microfinance heritage and customer segments, though larger and more diversified than Ujjivan.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/UjjivanBank
• Facebookfacebook.com/UjjivanSmallFinanceBankLimited
• LinkedInlinkedin.com/company/ujjivan-financial-services
• Instagraminstagram.com/ujjivanbank?igshid=OGQ5ZDc2ODk2ZA==

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds3 records

Investors14 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ujjivan Small Finance Bank