Bandhan Bank
Bandhan Bank is an Indian universal bank serving 32 million+ retail and SME customers through nearly 2,000 branches and digital channels, offering deposits, loans, insurance, and NRI banking while transitioning from its microfinance origins toward diversified secured lending.
- Company typePublic
- Founded2015
- HeadquartersKolkata, India
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What Bandhan Bank does
Bandhan Bank Limited is an Indian scheduled commercial bank headquartered in Kolkata, West Bengal, operating under RBI regulation and listed on the NSE and BSE under the ticker BANDHANBNK. Incorporated in 2015 following the conversion of Bandhan Financial Services (a microfinance institution established in 2001) into a universal bank, the bank IPO'd in March 2016 and serves more than 3.2 crore customers through nearly 2,000 branches spanning 35 of India's 36 states.
The bank operates a diversified universal banking platform organized across three segments: Personal Banking (savings accounts, fixed deposits, recurring deposits, credit cards, home loans, gold loans, personal loans, two-wheeler and car loans, and insurance), Business Banking (micro loans, aspiring business loans, agri loans, current accounts, corporate salary accounts, cash management, trade finance, and merchant payment solutions), and NRI Banking (NRE/NRO accounts, FCNR-B deposits up to 7.1%, and remittance services). Its technology stack includes the proprietary mBandhan 2.0 mobile application, internet and corporate internet banking platforms, WhatsApp banking, doorstep banking, and integrations with UPI, ASBA, NACH, EPFO, Google Pay, PhonePe, and Paytm. The bank holds ISO 27001:2022 and ISO 22301:2019 certifications.
Bandhan's business model is primarily net interest income driven, with a Q1 FY27 loan portfolio of Rs 1.56 lakh crore growing 16.4% year-over-year, funded by Rs 1,64,886 crore of deposits (CASA ratio of 29.40%, retail deposits at 73.96%). The bank has executed a strategic shift from a microfinance-heavy book toward secured lending, with the corporate loan book (Rs 56,000 crore) now exceeding the microfinance portfolio (approximately 23% of total loans). Revenue diversification includes fee and commission income from banking services and treasury operations, though treasury income declined 90% in Q1 FY27. Distribution is hybrid: branch-led for rural and semi-urban financial inclusion plus digital self-serve channels.
Bandhan Bank firmographics
Firmographics- Name
- Bandhan Bank
- Legal name
- Bandhan Bank Limited
- Website
- https://bandhanbank.com
- Company type
- Public
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Bandhan Bank is an Indian universal bank serving 32 million+ retail and SME customers through nearly 2,000 branches and digital channels, offering deposits, loans, insurance, and NRI banking while transitioning from its microfinance origins toward diversified secured lending.
- Ownership category
- akta.pro rank
Bandhan Bank industry classification
Industry- Product category
- Retail Banking
- NAICS
- Commercial Banking (522110), Commercial Banking (52211), Depository Credit Intermediation (5221)
- SIC
- Commercial Banks, Nec (6029), National Commercial Banks (6021)
- akta.pro primary industry
- Small Business Banking (Microbusiness/Sole Proprietor) (FSABAAAI)
- akta.pro secondary industries
- Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), Consumer & Retail (CPG, Food, Apparel) (FSABACAM), Retail-focused Neobanks (Mass Market) (FSABAFAA)
Keywords
Where Bandhan Bank is headquartered
LocationHeadquarters
- HQ city
- Kolkata
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
Bandhan Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Net Interest Income: Interest income from loan portfolio (microfinance, retail loans, corporate loans, home loans, gold loans, business loans) minus interest paid on deposits. Primary revenue driver with loan portfolio growing 16.4% YoY to ₹1.56 lakh crore.
- Fee and Commission Income: Fees from banking services including account maintenance, transaction fees, processing fees on loans, and service charges.
- Treasury Income: Income from investment securities and treasury operations, though treasury earnings declined 90% impacting Q1 FY27 performance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Fixed Deposit - Senior Citizens: 7.95% p.a. for 2 years to less than 3 years tenure |
| Subscription | Annual | Fixed Deposit - General Customers: 7.45% p.a. for 2 years to less than 3 years tenure |
| Subscription | Monthly | Savings Account: 6.50% interest p.a. |
| Subscription | Annual | FCNR(B) Deposits - USD 1 million and above: Up to 7.1% for 3-5 year tenures |
| Subscription | Annual | FCNR(B) Deposits - Below USD 1 million: Up to 7% |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Bandhan Bank product offering
Product offeringCore offering
Bandhan Bank is an Indian universal bank that provides a full suite of retail, business, and NRI banking products and services. Its core offering spans deposit products (savings, fixed, recurring, NRE/NRO, FCNR-B), retail lending (home, gold, personal, two-wheeler, car, loan against property), business and microfinance lending (micro loans, aspiring business loans, agri loans, SME/corporate loans, trade finance, cash management), cards (credit and debit), insurance and investment distribution (life, health, general insurance, mutual funds, demat/trading), and digital banking channels (mBandhan 2.0 mobile app, internet banking, WhatsApp banking, doorstep banking, corporate internet banking). Revenue is earned primarily through net interest income on the loan book and fee/commission income on banking services.
Product overview
Bandhan Bank operates as a universal bank offering a comprehensive suite of banking products and services across personal, business, and NRI segments. The bank's product portfolio includes core deposit products (Savings Accounts, Fixed Deposits, Recurring Deposits), retail lending (Home Loans, Gold Loans, Personal Loans, Two-Wheeler Loans, Car Loans), business banking (Micro Loans, Business Loans, Current Accounts, Corporate Salary Accounts), wholesale/corporate banking, and NRI banking services (NRE/NRO Accounts, FCNR-B Deposits, Remittance). The bank provides digital banking channels including Internet Banking, Mobile Banking (mBandhan 2.0), WhatsApp Banking, and Corporate Internet Banking. Additional offerings encompass insurance products (Life, Health, General), investment products (Mutual Funds, Demat Accounts), government scheme access, and transaction banking services (Cash Management, Trade Finance, Merchant Payments). The bank has expanded its corporate lending presence with dedicated branches in major business hubs like Mumbai's Bandra Kurla Complex, while maintaining its microfinance heritage with micro loans for underserved segments.
Differentiator
Problem solved
Functional benefit
Brands
- mBandhan 2.0: Mobile banking application for customers to access banking services on-the-go
- Cyber Cop
- Delights
Products and services
- Savings Accounts
Quantifiable outcome
- Loan portfolio growth of 16.4% YoY to ₹1.56 lakh crore in Q1 FY27
- +3 more outcomes
Companies that use Bandhan Bank
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Bandhan Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
Bandhan Bank partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Rohit ShettycoreCSR campaign 'Cyber Cop' - nationwide cyber fraud awareness initiative presented by Hindustan Times. Leverages Rohit Shetty's 'cop universe' film popularity to promote safer digital behaviour and encourage reporting via National Cyber Crime Reporting Portal and 1930 helpline.
- Hindustan TimesminorMedia partner for 'Cyber Cop' cyber fraud awareness campaign. Joint initiative to promote cyber safety awareness across India.
- Corporate Banking Clients (Mumbai BKC Branch)coreDedicated corporate banking branch in Mumbai's Bandra Kurla Complex exclusively serving large corporates, mid-sized enterprises, and institutional clients with tailored financial solutions including relationship management, structured finance, and sector-specific advisory services.
- KidZania IndiaminorPartnership to create immersive banking role-play experience for children at KidZania facilities in Mumbai and Delhi NCR. Designed to teach basic financial concepts including opening accounts, withdrawing money, and understanding banking through hands-on activities using KidZania's 'kidZos' currency.
- Aegon Life InsurancecoreBandhan Financial Holdings set to acquire Aegon Life Insurance (digital-focused insurer with ~300,000 customers) through competitive bidding process, subject to regulatory approval. Expands Bandhan's presence beyond banking and asset management.
- IDFC Asset Management Company LtdcoreConsortium led by Bandhan Financial Holdings (with GIC and ChrysCapital) acquired IDFC Asset Management Company Ltd and IDFC AMC Trustee Company for Rs 4,500 crore - largest deal in Indian asset management industry, pending regulatory approval.
Scale indicators9 records
Recent moves5 records
Expansion highlights6 records
Bandhan Bank competitors and assessment
Company assessmentDirect peers
- AU Small Finance Bank: AU Small Finance Bank is the closest comparable — also a former NBFC/microfinance-rooted institution converted to a universal bank with deep retail/SME/rural penetration across India. It competes head-to-head for microfinance, small business loans, and retail deposits.
- IndusInd Bank: Private-sector bank with comparable scale (~2,000+ branches) and a parallel focus on SME, vehicle finance, and microfinance-adjacent lending. Competes directly for retail deposits and small-business credit.
- Federal Bank: Mid-sized private-sector bank with a particularly strong NRI franchise — directly comparable to Bandhan's NRE/NRO/FCNR offerings — and a meaningful retail/SME loan book across south and west India.
- IDFC First Bank: Corporate-banking-origin private-sector bank pivoting heavily into retail deposits and consumer lending. Direct peer given (a) Bandhan's similar corporate-to-retail pivot and (b) Bandhan Financial Holdings' consortium acquisition of IDFC Asset Management.
- Ujjivan Small Finance Bank: Small finance bank with microfinance heritage, deep semi-urban/rural branch presence, and an analogous small-ticket deposit and loan book. Among the most direct peers in microfinance-to-bank transformation and customer-segment profile.
Broad incumbents
- HDFC Bank: India's largest private-sector bank offers the full retail/SME/corporate/NRI suite that Bandhan also delivers, but at materially greater scale, branch coverage, and product breadth. Sets the competitive benchmark for retail deposit pricing and digital banking.
- ICICI Bank: Top-tier private sector bank with a parallel universal banking franchise across retail, SME, and corporate segments. Competes for the same pool of retail depositors, mortgage borrowers, and corporate clients as Bandhan, especially after Bandhan's BKC corporate banking push.
- Axis Bank: Major private-sector bank with strong retail, corporate, and NRI franchises — and notably the destination for Bandhan's outgoing CFO. Direct overlap in mid-corporate banking, retail deposits, and NRI services, particularly with Bandhan's new BKC corporate branch.
- Kotak Mahindra Bank: Highly digital-forward private-sector bank with a strong retail deposit franchise and aggressive 811-style digital acquisition model. Sets the benchmark Bandhan's mBandhan 2.0 app must match in customer experience and product breadth.
Emerging players
- Bajaj Finance: Leading Indian NBFC competing for retail consumer loans, gold loans, two-wheeler financing, and small-business credit — the same lending categories Bandhan targets via its retail and SME vertical, though via a non-bank balance sheet model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Bandhan Bank social profiles
Digital presenceBandhan Bank compliance and trust
Trust signalCompliance2 records
Bandhan Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bandhan Bank leadership team
Management profileNumber of profiles
Profiles13 records
Bandhan Bank funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bandhan Bank M&A and investment
M&A and investmentM&A3 records
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bandhan Bank
What does Bandhan Bank do?
Bandhan Bank is an Indian universal bank that provides a full suite of retail, business, and NRI banking products and services. Its core offering spans deposit products (savings, fixed, recurring, NRE/NRO, FCNR-B), retail lending (home, gold, personal, two-wheeler, car, loan against property), business and microfinance lending (micro loans, aspiring business loans, agri loans, SME/corporate loans, trade finance, cash management), cards (credit and debit), insurance and investment distribution (life, health, general insurance, mutual funds, demat/trading), and digital banking channels (mBandhan 2.0 mobile app, internet banking, WhatsApp banking, doorstep banking, corporate internet banking). Revenue is earned primarily through net interest income on the loan book and fee/commission income on banking services.
Is Bandhan Bank a public or private company?
Bandhan Bank is a public company. It is classified as public and is currently operating.
When was Bandhan Bank founded?
Bandhan Bank was founded in 2015. It employs 5,001 to 10,000 people.
Where is Bandhan Bank based?
Bandhan Bank is headquartered in Kolkata, India, in the Asia region.
How does Bandhan Bank make money?
Three revenue lines are on record. Net Interest Income is the primary driver. The others are fee and Commission Income and treasury Income.
Who are Bandhan Bank's main competitors?
Direct peers on record are AU Small Finance Bank, IndusInd Bank, Federal Bank, IDFC First Bank and Ujjivan Small Finance Bank. Broad incumbents are HDFC Bank, ICICI Bank, Axis Bank and Kotak Mahindra Bank. Bajaj Finance is listed as an emerging player.
Does Bandhan Bank have an API?
No public API is recorded for Bandhan Bank.
What industry is Bandhan Bank in?
Bandhan Bank's product category is Retail Banking. Its primary akta.pro industry code is FSABAAAI, Small Business Banking (Microbusiness/Sole Proprietor), with a secondary code of FSABAAAA, Mass-Market Consumer Deposit Banking (Checking/Savings). Its NAICS code is 522110 and its SIC code is 6029.