CORE

Government Payment Solutionscorebt.com

CORE Business Technologies is a privately held SaaS provider of cloud-based payment, revenue management, and citizen engagement platforms serving 1,600+ government, healthcare, and higher education organizations across 49 U.S. states, with PCI DSS Level 1 and SOC 2 Type II compliance.

Company typePrivate
Founded1986
HeadquartersEast Providence, United States
Headcount101–250
GTM typeB2B
OfferingSoftware

What CORE does

CORE Business Technologies is a privately held SaaS company founded in 1986 and headquartered in East Providence, Rhode Island, that operates a cloud-based payment and revenue management platform for government agencies, healthcare organizations, and higher education institutions in the United States. The platform unifies digital, in-person, mobile, text-to-pay, IVR, kiosk, and recurring payment acceptance with real-time ERP posting and automated reconciliation, marketed under modules such as CORE Digital, CORE In-Person, the Consumer Engagement suite (event ticketing, facility management, service requests), and the legacy iPayment Enterprise product. CORE holds PCI DSS Level 1 and SOC 2 Type II certifications, guarantees 99.98% uptime, and reports a zero-data-breach track record; the proprietary TRUE Ratio framework is used to optimize municipal digital payment adoption (cited at 60-80%).

The company generates revenue through a combination of subscription platform fees, per-transaction processing fees (as a registered ISO/MSP of Merrick Bank), and professional services bundled into a 90-day implementation. It sells primarily through a direct enterprise field-sales motion, supplemented by inside sales, AWS Marketplace listing, and the Sourcewell cooperative purchasing network. CORE serves 1,600+ public-sector, government, and higher education organizations across 49 U.S. states (28% of U.S. population reached), with named customers including the City of Davenport IA, Washington County UT, Harris County TX, Grand County UT, and Grand Valley State University. Growth has been driven by a 2020-2021 acquisition cluster (Secure Instant Payments, eGov Strategies, Automated Merchant Systems), a 2023 wave of product and partnership launches (Bluefin PCI-validated P2PE, PayPal/Venmo tender), a 2024 divestiture of the Standish Compliance Services unit, and a new executive team led by CEO Mike Duffy.

CORE firmographics

Firmographics

Name: CORE
Legal name: CORE Business Technologies
Website: https://corebt.com
Company type: Private
Founded year: 1986
Operating status: Operating
Headcount range: 101–250 employees
Short description: CORE Business Technologies is a privately held SaaS provider of cloud-based payment, revenue management, and citizen engagement platforms serving 1,600+ government, healthcare, and higher education organizations across 49 U.S. states, with PCI DSS Level 1 and SOC 2 Type II compliance.
Ownership category
akta.pro rank

CORE industry classification

Industry

Product category: Government Payment Solutions
NAICS: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
SIC: Services-Prepackaged Software (7372)
akta.pro primary industry: Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
akta.pro secondary industries: Embedded Payments (Pay-ins, Pay-outs, Wallets) (FSAGALAB), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

Government payment solutions
Revenue management software
Citizen engagement platform
Payment processing platform
Municipal billing software

Where CORE is headquartered

Location

Headquarters

HQ city: East Providence
HQ country: United States
HQ region: North America

Offices2 records

Markets served

CORE business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

Subscription/SaaS Platform Fees: Subscription-based SaaS platform fees for access to payment processing, revenue management, and consumer engagement modules. Pricing is quote-based and customized per organization size and transaction volume.
Transaction Processing Fees: Fees collected per transaction processed through the platform across all payment channels (online, mobile, in-person, text-to-pay). CORE Business Technologies is a registered ISO/MSP of Merrick Bank.
Professional Services: Implementation services including live migration, full-service implementation team, and comprehensive staff onboarding included in 90-day contract-to-launch process.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Enterprise government agencies
Subscription	Annual	Mid-market municipalities

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

CORE product offering

Product offering

Core offering

CORE Business Technologies provides a cloud-based SaaS payment and revenue management platform purpose-built for U.S. government agencies, healthcare organizations, and higher education institutions. The platform unifies digital, in-person, mobile, text-to-pay, kiosk, wire transfer, and IVR payment channels under one integrated system with automated reconciliation and real-time posting to ERP and financial management systems. Supporting offerings include consumer engagement tools (event ticketing, facility reservations, service requests), PCI DSS Level 1 / SOC 2 Type II compliance, and a 90-day implementation program.

Product overview

CORE Business Technologies offers an integrated SaaS-based payment platform that closes the loop on the full payment transaction lifecycle for government, healthcare, and higher education clients. The platform is architected as a unified platform with three integrated solution areas: (1) the CORE Payment Platform covering digital payments — including CORE Digital (online billing and checkout), CORE In-Person (cashiering and kiosks), and specific payment modules for automatic payments, credit/debit cards, mobile, online, self-service, Text-2-Pay, wire transfer, eBill & Presentment (EBPP), kiosks, POS devices/terminals, and hosted IVR; (2) Revenue Management covering reconciliation, registered payment facilitation, and payment processing; and (3) Consumer Engagement covering event management & ticketing, resource & facility management, and service request management. Supporting modules include PCI Compliance and Reporting. The platform unifies all payment channels under one roof with real-time ERP integration, automated reconciliation, and 99.98% uptime. The legacy iPayment Enterprise product handles payment card processing, eCheck processing, POS equipment management, and merchant accounting.

Differentiator

Problem solved

Functional benefit

Products and services

CORE Payment Platform

Quantifiable outcome

Municipalities achieve 60-80% digital payment adoption rates
+6 more outcomes

Companies that use CORE

Customer profile

Named customers11 records

Segments4 records

Ideal customer profiles4 records

CORE technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

CORE partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered strategic acquisition, core and former entity.

Automated Merchant Systems (AMS)strategic acquisitionStrategic or Co-development Partner · 9 February 2021Acquired in February 2021, AMS provides electronic payment processing solutions for government agencies and businesses, bringing additional gateway integrations and merchant services management tools.
Secure Instant Payments (SIP)strategic acquisitionStrategic or Co-development Partner · 1 January 2020Utah-based Payment Facilitator acquired in 2020, delivering robust virtual terminal software, dynamic social spacing event management, and electronic payment processing services for municipalities.
eGov Strategies LLCstrategic acquisitionStrategic or Co-development Partner · 1 January 2020Indiana-based provider of payment and web solutions acquired in 2020, offering comprehensive online content management services and integrated payment acceptance for local and state governments.
AWS MarketplacecoreTechnology or IntegrationCORE is listed on AWS Marketplace enabling government clients to procure and deploy CORE's payment solutions through AWS cloud infrastructure and existing AWS commitments.
PayPalcoreTechnology or IntegrationPayPal and Venmo added as online payment tender options, providing citizens with additional digital wallet payment choices for government payments.
BluefincoreTechnology or IntegrationPartnership to deliver PCI-validated Point-to-Point Encryption (P2PE) security to government and healthcare customers, enhancing payment data protection.
SourcewellcoreChannel Partner/ Reseller/ DistributorSolution partner for fee management and online payment portal through Sourcewell cooperative purchasing network, offering competitive purchasing power for government, education, and non-profit organizations.
Standish Compliance Servicesformer entityOthersCORE-CCO was acquired by Standish and rebranded as Standish Compliance Services in September 2024. This represents a divested business unit, not an active partnership.

Scale indicators11 records

Recent moves6 records

Expansion highlights4 records

CORE competitors and assessment

Company assessment

Broad incumbents

Granicus: Government experience cloud provider offering communications, workflow, and payment solutions to public sector agencies. Broader than CORE in digital communications but competes head-to-head on citizen engagement and payment modules.
Tyler Technologies: Large public-sector software company providing ERP, citizen engagement, and payment solutions to courts, municipalities, and schools. Overlaps with CORE in government payments and ERP integrations but offers a much broader portfolio spanning multiple functional areas.
ACI Payments: Enterprise payment processing and electronic bill payment provider serving billers including government and utilities. Larger, more diversified payment processor with comparable government and bill payment functionality but operating across many verticals beyond CORE's focus.

Direct peers

Paymentus: Public bill payment and customer engagement platform serving utilities, municipalities, and government entities with electronic bill presentment and payment solutions. Closely comparable to CORE in target customers, SaaS model, and core functionality; CORE's COO previously led strategic growth at Paymentus.
PayIt: Government payment and digital services platform serving state and local agencies with bill payment, citizen engagement, and tax solutions. Direct competitor to CORE in the government bill pay and digital engagement categories.
BillingTree: Payment solutions provider serving government, utilities, and healthcare verticals with card and ACH processing plus merchant services. Similar merchant services and registered ISO/MSP business model with overlapping customer verticals to CORE.
Invoice Cloud: Electronic bill presentment and payment platform serving government, insurance, and healthcare verticals with similar SaaS-based EBPP and online payment acceptance. Operates in the same product category and customer verticals as CORE's Digital and EBPP offerings.
Nelnet Business Solutions: Provider of payment processing and campus commerce solutions for higher education and government clients. Direct overlap with CORE's higher education vertical and tuition/fees payment use cases.
CityBase: Government and utility payment platform providing online, in-person, and back-office payment processing for municipalities. Direct overlap with CORE's product portfolio; multiple CORE executives (CTO, VP Product) came from CityBase, underscoring the close competitive and functional alignment.

Emerging players

Flywire: Global payments platform specializing in education and healthcare vertical payments with strong digital-first delivery model. Comparable in SaaS subscription economics and education vertical but focused on cross-border and tuition payments rather than government billing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

CORE compliance and trust

Trust signal

Compliance3 records

CORE financial estimates

Financial estimate

Revenue estimate

Valuation estimate

CORE leadership team

Management profile

Number of profiles

Profiles6 records

CORE subsidiaries and ownership

Company hierarchy

Subsidiaries4 records

CORE funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

CORE M&A and investment

M&A and investment

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CORE

What does CORE do?

Is CORE a public or private company?

CORE is a private company. It is classified as venture growth investor backed and is currently operating.

When was CORE founded?

CORE was founded in 1986. It employs 101 to 250 people.

Where is CORE based?

CORE is headquartered in East Providence, United States, in the North America region.

How does CORE make money?

Three revenue lines are on record. Subscription/SaaS Platform Fees are the primary driver. The others are transaction Processing Fees and professional Services.

Who are CORE's main competitors?

Broad incumbents on record are Granicus, Tyler Technologies and ACI Payments. Direct peers are Paymentus, PayIt, BillingTree, Invoice Cloud, Nelnet Business Solutions and CityBase. Flywire is listed as an emerging player.

Does CORE have an API?

No public API is recorded for CORE.

What industry is CORE in?

CORE's product category is Government Payment Solutions. Its primary akta.pro industry code is BPAMAFAF, Bill Pay, Invoicing & Payables Platforms, with a secondary code of FSAGALAB, Embedded Payments (Pay-ins, Pay-outs, Wallets). Its NAICS code is 5182 and its SIC code is 7372.