NTT DATA Business Solutions

Name

NTT DATA Business Solutions

Legal name

NTT DATA Business Solutions AG

Website

https://nttdata-solutions.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting and SAP Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• SAP consulting services
• Enterprise software implementation
• Managed cloud services
• Digital transformation consulting
• Business application solutions

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices23 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Consulting and implementation services for SAP, Microsoft, and ServiceNow deployments. Time and materials or fixed-price engagements for digital transformation projects.
2. Managed Services: Ongoing managed service agreements providing continuous support, optimization, and maintenance of client systems. Recurring revenue from long-term client relationships.
3. Subscription Services: Subscription-based delivery of proprietary solutions and platforms including MAKIRA, GLASSWING, and industry-specific applications.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

NTT DATA Business Solutions designs, implements, manages, and continuously enhances SAP enterprise software solutions. The company delivers end-to-end SAP S/4HANA implementation, cloud managed services under RISE with SAP and GROW with SAP programs, and a portfolio of proprietary accelerators (MAKIRA, GLASSWING, it.lifesciences, it.human, it.agriculture, TAMOYA, Conversion Factory). It also provides ServiceNow and Microsoft technology consulting, advisory services, and M&A technology services to enterprise and mid-market clients across 30+ countries.

Product overview

NTT DATA Business Solutions is an SAP Platinum partner offering a comprehensive portfolio of SAP implementation, managed services, and proprietary add-on solutions. The core offering centers on SAP S/4HANA implementation services (greenfield, brownfield, hybrid approaches) and the SAP Managed Service Provider program covering RISE with SAP and GROW with SAP cloud deployment models. The product ecosystem includes proprietary add-ons: GLASSWING for master data management, MAKIRA for document automation, it.human for digital human customer service, it.lifesciences for pharmaceutical compliance, it.agriculture for agribusiness, it.cloudscan for warehouse scanning, and TAMOYA for logistics integration. Services extend beyond SAP to include ServiceNow consulting as an Elite Partner, Co-Innovation Services with five modular stages, Advisory Services, and Merger & Acquisition technology services. The company operates innovation labs globally and provides industry-specific solutions across life sciences, chemicals, CPG, discrete manufacturing, transportation, wholesale distribution, professional services, and agribusiness.

Differentiator

Problem solved

Functional benefit

Brands

• MAKIRA: Automated, cognitive document management and business efficiency solution named after the wisdom of an owl.
• it.human platform
• it.agriculture
• GenAI Accelerated toolkit

Products and services

• SAP S/4HANA Implementation Services End-to-end SAP S/4HANA implementation services including greenfield, brownfield, and hybrid migration approaches. Covers SAP S/4HANA Cloud (Public, Private editions), system conversion, and landscape transformation for enterprise clients.
• SAP Managed Service Provider (MSP) Unified contract program offering end-to-end management of SAP cloud solutions including RISE with SAP, GROW with SAP, BTP, Analytics Cloud, and SAP Business AI, with cloud roadmap advisory, technical management, and application management services.
• ServiceNow Services ServiceNow implementation and consulting services as an Elite Partner, covering AI-driven workflows, automation, and enterprise service management solutions.
• Enterprise Asset Management (EAM) Services EAM solutions for transportation and discrete industries including asset tracking, preventive maintenance, work order management, mobile access, inventory management, and advanced analytics.
• Co-Innovation Services Modular innovation approach with five service modules (Inspire, Involve, Design, Adopt, Connect) supporting organizations from idea conception through implementation and ecosystem building.
• Advisory Services

Named customers19 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered flagship, core and major.

• SAPflagshipStrategic or Co-development Partner · 1 January 2024SAP is the core partnership driving NTT DATA Business Solutions' business. As a top SAP partner, they deliver SAP S/4HANA implementations, SAP AppHaus services, and serve as a key implementation partner for SAP's enterprise software across industries globally.
• ServiceNowcoreStrategic or Co-development Partner · 1 January 2024ServiceNow partnership focuses on digital workplace and employee experience solutions. NTT DATA Business Solutions delivers it.human, a digital employee experience platform built on ServiceNow, and provides implementation services for ServiceNow deployments.
• MicrosoftcoreStrategic or Co-development Partner · 1 January 2024Microsoft partnership involves Azure cloud platform integration and Microsoft 365 workplace solutions. NTT DATA Business Solutions leverages Microsoft technologies as part of their digital transformation offerings and Azure-based deployment options.
• PathlockcoreTechnology or Integration · 1 January 2024Global strategic partnership for SAP GRC (Governance, Risk, and Compliance) solutions. NTT DATA Business Solutions integrates Pathlock's access control and compliance capabilities into their SAP implementation portfolio.
• AWScoreTechnology or Integration · 1 January 2024Amazon Web Services as hyperscaler partner for cloud deployments. NTT DATA Business Solutions implements SAP and other solutions on AWS infrastructure, providing cloud migration and managed services on the AWS platform.
• Microsoft AzurecoreTechnology or Integration · 1 January 2024Azure cloud platform partnership for enterprise cloud deployments. NTT DATA Business Solutions leverages Azure for SAP workloads, digital transformation projects, and hybrid cloud implementations.
• Google CloudcoreTechnology or Integration · 1 January 2024Google Cloud partnership for cloud infrastructure and analytics solutions. NTT DATA Business Solutions implements solutions on GCP and provides cloud migration services for enterprises adopting Google Cloud.
• SPRO IT SolutionsmajorImplementation/ SI/ Consulting Partner · 1 January 2024Acquisition agreement for Indian SAP implementation partner, strengthening NTT DATA Business Solutions' delivery capabilities in the Indian market with SPRO IT Solutions' team and customer base.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TCS (Tata Consultancy Services): Global Indian SI with one of the largest SAP-certified talent pools in the world. Competes aggressively on cost for large SAP implementation and managed services deals, particularly in the US and European mid-market.
• Accenture: Global professional services giant with one of the largest SAP practices worldwide. Competes directly with NTT DATA Business Solutions for large-scale SAP S/4HANA transformation and managed services deals across the same enterprise and mid-market segments.
• Deloitte: Big Four consultancy with a large SAP-enabled transformation practice. Competes for advisory-led digital transformation mandates and combines consulting credibility with delivery scale similar to NTT DATA Business Solutions' positioning.
• Cognizant: Global SI with a significant SAP consulting practice focused on digital transformation. Competes for SAP implementation and managed services work, particularly with North American enterprise clients.
• Capgemini: European-headquartered global SI with a substantial SAP practice and deep European delivery footprint (similar to NTT DATA Business Solutions' German roots). Direct competitor for European enterprise SAP deals and managed services engagements.
• Wipro: Global SI with a substantial SAP practice serving enterprise and mid-market clients. Competes with NTT DATA Business Solutions on offshore-led SAP transformation and managed services engagements.
• Infosys: Global SI with a deep SAP practice (Infosys SAP HANA practice). Direct competitor for SAP S/4HANA implementations and managed services, particularly leveraging India-based delivery for cost-competitive bids.
• IBM Consulting: Following its acquisition of several SAP-focused consultancies (including TruQuesto and SAP hosting assets), IBM is a direct competitor in SAP S/4HANA migration and managed services for large enterprise clients.

Emerging players

• Rimini Street: Third-party enterprise software support provider that competes for SAP application management wallet. While it pursues a different (independent support) angle, it overlaps with NTT DATA Business Solutions' managed services and SAP application management offerings.

Direct peers

• Syntax (Syntax Systems): SAP-focused managed services provider specializing in SAP on Azure and RISE with SAP managed cloud services. Closely comparable in business model to NTT DATA Business Solutions' SAP MSP offering for mid-market and enterprise clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCg1f7sDjSaSJcM8DvrC4Eig
• LinkedInlinkedin.com/company/itelligence
• Xx.com/itelligencecorp
• Facebookfacebook.com/itelligenceGlobal

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A14 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NTT DATA Business Solutions