FirstWave Cloud Technology
- Company typePublic
- Founded2004
- HeadquartersNorth Sydney, Australia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
FirstWave Cloud Technology firmographics
Firmographics- Name
- FirstWave Cloud Technology
- Legal name
- FirstWave Cloud Technology Ltd.
- Website
- https://firstwave.com
- Company type
- Public
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
FirstWave Cloud Technology industry classification
Industry- Product category
- Network Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Software Publishers (5132), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF)
- akta.pro secondary industries
- Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), Cloud Data Security (DSPM, Cloud DLP) (HDADADAJ)
Keywords
Where FirstWave Cloud Technology is headquartered
LocationHeadquarters
- HQ city
- North Sydney
- HQ country
- Australia
- HQ region
- Oceania
Markets served
FirstWave Cloud Technology business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Open-AudIT Community (Freemium): Free, open-source (AGPLv3) edition of Open-AudIT providing unlimited device discovery, network inventory, audit, and configuration tracking; no direct revenue but functions as a freemium funnel into Professional/Enterprise tiers.
- Open-AudIT Professional & Enterprise subscriptions: Per-node subscription licensing for Open-AudIT Professional (AI compliance, vuln detection, NIST/ISO/E8/CIS reporting, priority email support) and Enterprise (dedicated account management, custom frameworks, professional services, SLA-backed support).
- NMIS 9 and opModule enterprise licensing: Commercial licensing of NMIS 9 and the commercial opModules (opCharts, opEvents, opConfig, opReports, opAddress, opFlow, opHA, opHA Message Bus) on per-node basis, including multi-server opHA and multi-tenant deployments for MSPs and telcos.
- CyberCision cybersecurity-as-a-service: Cloud-delivered, multi-tenant email, web, and firewall cybersecurity sold to telcos/MSPs/ISPs under flexible per-user and per-device licensing models; includes OSS/BSS integration and white-label security service enablement.
- Enterprise professional services: Dedicated account management, custom compliance frameworks, priority support, and professional services packaged with Enterprise tier engagements and large deployments.
- AI compliance subscription contracts: Multi-year AI-powered compliance management software subscriptions (e.g., two-year USD 250,000 deal with Banobras, April 2026–March 2028, 100% gross margin) sold direct and via channel partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Open-AudIT Community Edition - free forever |
| Unit Pricing | Annual | Open-AudIT Professional - per-node subscription |
| Other | Multi-year contract | Open-AudIT Enterprise - custom quote, full platform |
| Usage-based | Annual | CyberCision per-user and per-device licensing |
| Subscription | Multi-year contract | AI compliance subscription (Banobras benchmark) |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels10 records
FirstWave Cloud Technology product offering
Product offeringCore offering
FirstWave Cloud Technology develops and sells an AI-powered software suite spanning network management (NMIS 9 and its commercial opModules), agentless network discovery and AI compliance auditing (Open-AudIT), cloud-delivered cybersecurity-as-a-service for service providers (CyberCision), and real-time traffic visibility and shaping (STM). The suite is sold via freemium open-source downloads, per-node subscriptions, and managed-service/white-label arrangements to MSPs, enterprises, telcos, and government customers.
Product overview
FirstWave Cloud Technology offers an AI-powered platform-plus-modules suite organised around three pillars: network management (NMIS 9 and its commercial opModules — opCharts, opConfig, opEvents, opReports, opAddress, opFlow, opHA, and opHA Message Bus), agentless network discovery and AI compliance auditing (Open-AudIT), and carrier-grade cybersecurity (CyberCision and STM). NMIS 9 functions as the core monitoring engine, with the opModules attaching to it as paid extensions (the FirstWave VM bundles NMIS, Open-AudIT, and most popular opModules together for free download). Open-AudIT operates both as a freemium/open-source community product (Community edition under AGPLv3) and as Professional/Enterprise editions powered by the AI Compliance Engine introduced in Open-AudIT 6. CyberCision is a cloud-delivered, multi-tenant cybersecurity-as-a-service product (email, web gateway, firewall) powered by Cisco Talos threat intelligence, while STM (Secure Traffic Manager) provides deep-packet-inspection-based real-time traffic visibility and shaping. The suite spans commercial on-premises deployments (Open-AudIT, NMIS, opModules) and cloud-delivered services (CyberCision, STM), and is used by over 150,000 organisations across 178 countries.
Differentiator
Problem solved
Functional benefit
Brands
- NMIS: AI-powered network monitoring, fault management and automation platform, the core of FirstWave's suite since 1998 and basis for opModules including opCharts, opEvents, opConfig, opReports, opHA, opHA Message Bus, opFlow, and opAddress.
- Open-AudIT
- CyberCision
- Secure Traffic Manager (STM)
- Opmantek
Products and services
- NMIS 9 AI-driven network monitoring, fault correlation, network automation, and remediation platform. Real-time monitoring with SNMP/WMI polling, AI baselining, and a Perl-based multithreaded engine on MongoDB; pre-configured for 10,000+ device types across thousands of vendors. Sold as commercial licensing per node.
- Open-AudIT Agentless network discovery, IT asset inventory, and AI-powered continuous compliance auditing. Open-AudIT 6 introduces an AI Compliance Engine that validates infrastructure state against major regulatory frameworks with 250+ pre-built reports. Available as Community (free, AGPLv3), Professional (per-node subscription), and Enterprise (custom quote).
- opCharts
Companies that use FirstWave Cloud Technology
Customer profileNamed customers19 records
Segments6 records
Ideal customer profiles5 records
FirstWave Cloud Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability7 records
Feature9 records
FirstWave Cloud Technology partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, flagship and minor.
- ActiveportcoreActiveport and FirstWave partnered to launch an AI Gateway that delivers secure enterprise and government access to GPU compute capacity over carrier-grade networks. The two companies signed an MoU with an unnamed Australian neocloud operator providing the GPU infrastructure.
- OmniPrinter (linked to Grupo Salinas)coreFirstWave's first major deal through channel partner OmniPrinter landed the Banobras AI compliance contract in Mexico and provides a strategic foothold in the Mexican compliance market. OmniPrinter is linked to Grupo Salinas.
- CSIRO (Commonwealth Scientific and Industrial Research Organisation)coreCSIRO's Regional University Industry Collaboration (RUIC) program co-funded FirstWave with AUD$264,982 to accelerate the commercial rollout of AI-powered network intelligence and compliance software. The project targets predictive, AI-driven compliance for enterprise and government customers.
- University of the Sunshine Coast (UniSC) Cyber Security LabcoreCollaboration with UniSC's Cyber Security Lab to develop production-ready machine learning models on FirstWave's NMIS and Open-AudIT platforms as part of the CSIRO RUIC-funded AI compliance programme.
- Telstra CorporationflagshipLong-standing cybersecurity partnership with FirstWave. Telstra agreement involves the CyberCision platform and was extended by an additional 15 months to July 2025. The Telstra CyberCision contract generated approximately $5.62 million in revenue for the past year, making it one of FirstWave's most material commercial relationships.
- Saisei Networks IncminorFirstWave acquired all assets of Saisei Networks Inc., a Silicon Valley-based network automation software company, for shares worth approximately AUD1 million plus cash. The acquisition added over 50 new clients, ~AUD1 million in annual revenue, and new IP, and strengthened FirstWave's presence in North and Latin America via Saisei's NMIS product and marketing improvements.
- Cisco TalosflagshipCisco Talos threat intelligence is integrated into CyberCision to power email, web, and firewall security. The integration is described as 'backed by one of the world's largest commercial threat intelligence teams, processing billions of security events daily for real-time protection' and is a core differentiator of CyberCision.
Scale indicators12 records
Recent moves8 records
Expansion highlights6 records
FirstWave Cloud Technology competitors and assessment
Company assessmentDirect peers
- SolarWinds: SolarWinds' Network Management and IT operations products (NPM, NCM, Hybrid Cloud Observability) directly overlap FirstWave's NMIS 9 and opModules (opConfig, opEvents, opCharts). Both sell per-node subscription licensing to enterprise IT teams and MSPs.
- ManageEngine (Zoho): ManageEngine's OpManager plus its Endpoint and IT asset management suite compete head-to-head with FirstWave's NMIS 9 and Open-AudIT. Both target mid-market and enterprise IT teams with on-premises and hybrid deployment models.
- Paessler (PRTG): PRTG Network Monitor is a comparable network monitoring platform selling to IT teams and MSPs on per-sensor/per-node licensing. Directly comparable to NMIS 9 in scope, customer profile and pricing model.
- Auvik Networks: Auvik is a SaaS-first network monitoring and management vendor focused explicitly on MSPs, with multi-tenant architecture similar to FirstWave's opHA Message Bus. Direct competitor for MSP channel revenue.
- LogicMonitor: LogicMonitor provides SaaS network and infrastructure observability with strong MSP and enterprise channel. Direct comparable to FirstWave's NMIS 9 + opModules bundle on a per-device subscription basis.
- Lansweeper: Lansweeper is an IT asset discovery and inventory platform with a freemium model similar to Open-AudIT Community Edition. Competes directly for IT asset visibility and compliance reporting budgets.
Broad incumbents
- Qualys: Qualys is an enterprise-grade security and compliance platform whose Policy Compliance and Asset Inventory modules overlap with FirstWave's Open-AudIT 6 AI compliance engine and agentless discovery. Larger incumbent in the same continuous-compliance category.
- Datadog: Datadog's network monitoring, device visibility and security offerings overlap with FirstWave's NMIS 9 and CyberCision monitoring stack, but at a much larger scale and cloud-native delivery model.
- Proofpoint: Proofpoint is a major email and web security incumbent whose product set overlaps with CyberCision's email filtering, web gateway and anti-phishing capabilities. Direct competitor for telco-distributed cybersecurity contracts.
- Barracuda Networks: Barracuda's email security, web application firewall and network security products overlap with CyberCision's email, web and firewall security stack. Comparable channel-led distribution model for MSPs and telcos.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
FirstWave Cloud Technology social profiles
Digital presenceFirstWave Cloud Technology compliance and trust
Trust signalCompliance3 records
FirstWave Cloud Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
FirstWave Cloud Technology leadership team
Management profileNumber of profiles
Profiles14 records
FirstWave Cloud Technology subsidiaries and ownership
Company hierarchySubsidiaries2 records
FirstWave Cloud Technology funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FirstWave Cloud Technology M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FirstWave Cloud Technology
What does FirstWave Cloud Technology do?
FirstWave Cloud Technology develops and sells an AI-powered software suite spanning network management (NMIS 9 and its commercial opModules), agentless network discovery and AI compliance auditing (Open-AudIT), cloud-delivered cybersecurity-as-a-service for service providers (CyberCision), and real-time traffic visibility and shaping (STM). The suite is sold via freemium open-source downloads, per-node subscriptions, and managed-service/white-label arrangements to MSPs, enterprises, telcos, and government customers.
Is FirstWave Cloud Technology a public or private company?
FirstWave Cloud Technology is a public company. It is classified as public and is currently operating.
When was FirstWave Cloud Technology founded?
FirstWave Cloud Technology was founded in 2004. It employs 51 to 100 people.
Where is FirstWave Cloud Technology based?
FirstWave Cloud Technology is headquartered in North Sydney, Australia, in the Oceania region.
How does FirstWave Cloud Technology make money?
Six revenue lines are on record. Open-AudIT Community (Freemium) is the primary driver. The others are open-AudIT Professional & Enterprise subscriptions, NMIS 9 and opModule enterprise licensing, cyberCision cybersecurity-as-a-service, enterprise professional services and AI compliance subscription contracts.
Who are FirstWave Cloud Technology's main competitors?
Direct peers on record are SolarWinds, ManageEngine (Zoho), Paessler (PRTG), Auvik Networks, LogicMonitor and Lansweeper. Broad incumbents are Qualys, Datadog, Proofpoint and Barracuda Networks.
Does FirstWave Cloud Technology have an API?
Yes. FirstWave offers a RESTful JSON API surfaced through opCharts, which exposes all NMIS data (performance, fault, inventory) programmatically for third-party tools, custom applications, and external systems. No public developer portal, sandbox, or SDK information is published; the API is accessible to commercial opModules customers. Developer documentation is at firstwave.com/products/opcharts.
What industry is FirstWave Cloud Technology in?
FirstWave Cloud Technology's product category is Network Management Software. Its primary akta.pro industry code is BPAEADAF, Cloud Security Managed Services (CSPM/CWPP/CNAPP), with a secondary code of HDADAGAJ, Attack Detection & Response for Cloud/SaaS (SOC for Cloud). Its NAICS code is 54151 and its SIC code is 7372.