The Loading Dock

What The Loading Dock does

The Loading Dock is a locally owned, veteran-founded coworking and flexible-workspace operator headquartered in Raleigh, North Carolina. Founded in 2016 by Philip Freeman — also founder of Murphy's Naturals — the company operates three Triangle-area campuses: Dock 1053 (flagship, Five Points, Raleigh), Beryl Road (West Raleigh, located within a federally designated HUBZone), and Wake Forest Downtown. Its core offerings span coworking memberships (Standard $160/month, 7-to-7 $210/month, Dedicated Desk $360/month), private office suites starting at $1,000/month, a differentiated cowarehousing product that pairs warehouse and fulfillment space with a collaborative work environment, meeting and training rooms, day passes ($35) and week passes ($150), team packages from $109/person/month, and business mailbox services.

The company serves approximately 1,200+ members across a mix of segments including remote workers, freelancers, startups, SMBs, e-commerce operators, and hybrid enterprise teams. All memberships include enterprise WiFi, unlimited printing, locally sourced coffee and craft beverages, phone booths, free parking, dedicated mailboxes, and access to the full community programming stack — Owner-to-Owner roundtables, Help Desk mentorship, Dock Exchange networking, and quarterly volunteer opportunities. Members also receive access to 150+ coworking spaces globally through the LExC network.

The Loading Dock monetizes through recurring subscription revenue across its membership tiers, with secondary revenue from usage-based meeting room bookings, one-time day/week passes, gift cards, and a 10% broker commission channel for referred team and office deals. Day-to-day operations are managed by President Jessie Hathcock, with Philip Freeman serving as Founder and Kim Anderson as Marketing Manager. The company became a Certified B Corporation in February 2023, has no disclosed institutional investment beyond an early $836,000 round in May 2017, and operates on OfficeRnD for booking and membership management and HubSpot for tour scheduling — standard SaaS tooling rather than proprietary technology.

Name

The Loading Dock

Legal name

The Loading Dock

Website

https://theloadingdock.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

The Loading Dock is a veteran-founded, B Corp-certified coworking and flexible-workspace operator running three Triangle, NC campuses (Raleigh and Wake Forest) that serve roughly 1,200 members — freelancers, SMBs, e-commerce operators, and hybrid teams — with memberships, private offices, cowarehousing, and meeting space.

Ownership category

akta.pro rank

Product category

Coworking & Flexible Workspace

NAICS

Warehousing and Storage (4931)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)

Keywords

• Flexible workspace solutions
• Coworking memberships
• Private office suites
• Cowarehousing spaces
• Meeting room rentals

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Coworking Memberships: Monthly memberships for hot desks, dedicated desks, and flexible workspace access. Includes amenities like WiFi, printing, coffee, and access to community spaces.
2. Private Office Suites: Private office spaces ranging from 1-13 people with 6-12 month lease terms. All-inclusive pricing covering utilities, internet, meeting rooms, and amenities. Starting at $1,000/month.
3. Cowarehousing: Warehouse and fulfillment spaces for e-commerce businesses with flexible terms. Includes loading dock access, daily shipping/receiving, and workspace for kitting and fulfillment operations.
4. Meeting & Training Rooms: Hourly or monthly conference room bookings. Members receive discounted rates (70% discount on additional hours). Non-member pricing starts at $285/month, member pricing at $85/month.
5. Day Passes and Week Passes: One-time access passes for flexible use of coworking spaces. Day passes at $35 (9am-5pm weekdays), week passes at $150 (5 consecutive days).
6. Business Mailbox Services: Dedicated mailbox services providing professional business address. Included in all memberships or available as standalone subscription.
7. Broker Commissions: 10% commission on total base rent for initial lease term paid to commercial real estate brokers who refer clients. Paid out evenly across lease term.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels10 records

Core offering

The Loading Dock operates a portfolio of coworking and flexible workspace campuses across three Triangle, NC locations, selling monthly memberships (Standard Coworking, 7-to-7, Dedicated Desks), private office suites, cowarehousing (hybrid warehouse-coworking) for ecommerce businesses, professional meeting rooms, training rooms, and team packages. All memberships bundle enterprise WiFi, printing, kitchen amenities, business mailbox services, on-site staff, parking, and access to community programming and the LExC global coworking network.

Product overview

The Loading Dock is a locally owned, veteran-founded B Corp certified coworking and flexible workspace company offering a unified portfolio of workspace solutions across three Triangle, NC locations. The core offering combines coworking memberships (Standard, 7-to-7, and Dedicated Desk tiers), private office spaces, cowarehousing (hybrid warehouse-coworking for ecommerce), meeting spaces, training rooms, day/week passes, and team packages. All memberships include amenities such as enterprise WiFi, unlimited printing, business mailing address, access to shared kitchens with locally sourced coffee and craft beverages, phone booths, and free parking. The company differentiates through community programming (Owner-to-Owner roundtables, Help Desk mentorship, Dock Exchange networking), LExC global coworking network access, and B Corp certified sustainable business practices. The three physical campuses—Dock 1053 (flagship Five Points), Beryl Road (West Raleigh/HUBZone), and Wake Forest (Downtown)—serve entrepreneurs, freelancers, remote workers, small businesses, and corporate teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Coworking Memberships Flexible shared workspace memberships (Standard, 7-to-7, and Dedicated Desk tiers) that give remote workers, freelancers, solopreneurs, and small business teams access to enterprise WiFi, unlimited printing, phone booths, conference room hours, locally sourced coffee, and community programming across all three Triangle campuses.
• Private Office Spaces Dedicated private offices and suites ranging from 1 to 13 people on flexible 6-12 month terms with 24/7 access, utilities, enterprise WiFi, up to 20 free conference room hours per month, business mailbox, and full amenity access; offered at starting price of $1,000/month with a $150 setup fee.
• Cowarehousing Hybrid warehouse-coworking suites combining secured storage with collaborative workspace for ecommerce brands and small product businesses, featuring loading dock access, daily shipping/receiving, temperature-controlled space, and kitting/fulfillment workspace.
• Meeting Spaces Professional meeting room rentals by the hour or month, open to members and non-members, featuring SmartTVs with HDMI/AppleTV, whiteboards, and optional coffee service; members receive a 70% discount on additional hours.
• Training Rooms Fully equipped training room packages with SmartTVs, whiteboards, optional coffee bar and brainstorming packages, on-site staffing Mon-Fri 9am-5pm, and free parking; starting at $400/month.
• Day Pass & Week Pass One-time access passes for flexible use of coworking spaces; Day Pass ($35, 9am-5pm weekdays) and Week Pass ($150, five consecutive weekdays) provide walk-in access to amenities and community spaces without a long-term commitment.
• Team Packages Flexible corporate coworking packages for teams of 5 or more, including private offices, meeting rooms, training spaces, and dedicated team coworking; Standard Weekday Coworking for 5+ people at $109/month/person and Day Pass Packages starting at $225/month for teams.

Quantifiable outcome

• Save up to 80% on real estate costs compared to traditional commercial office leases
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• LExC (League of Extraordinary Coworking Spaces)coreStrategic or Co-development Partner · 1 May 2022LExC is a curated collection of independent coworking spaces meeting high standards for quality, community, and member experience. All Loading Dock members receive 5 free full-day coworking passes per location per year at LExC spaces worldwide. As of 2022, LExC has 28 brands with 127 locations across 4 countries, now expanded to 150+ spaces globally.
• Activate GoodcoreStrategic or Co-development Partner · 1 May 2022Nonprofit partnership for community volunteer projects. Hosts Triangle Businesses for Good Summit, National Volunteer Week events, and quarterly volunteer opportunities. Loading Dock is committed to engaging at least 5% of members in volunteerism.
• NC State B Corp ClinicminorStrategic or Co-development Partner · 1 May 2021Partnership with NC State B Corp Clinic to help carve path toward B Corp Certification. Worked with Liz Bowen, Jessica Thomas, and NC State team to achieve certification.
• NeomondeminorOthersNeomonde Mediterranean restaurant located next door to Beryl campus; provides nearby dining option for members.
• White St. Brewing Co., Norse Brewing, Bodega TapasminorOthersLocal breweries and restaurants near Wake Forest campus providing after-work dining and beverage options for members.
• bLocal TriangleminorGTM or Marketing PartnerPartnership for 'A Case for Good' workshop series covering purpose-driven business topics. Co-hosts events with other local B Corps and businesses.
• SkillPopminorGTM or Marketing PartnerPartnership for bite-sized learning workshops designed for small business owners, entrepreneurs, and professionals. SkillPop classes hosted at Loading Dock locations.
• CreximinorGTM or Marketing PartnerCommercial real estate platform sponsoring commercial realtor cocktail hour event to educate brokers about flexible workspace solutions.

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Emerging players

• Workplaceless: Distributed-team training and remote-work consultancy serving hybrid teams. Adjacent rather than directly competing, but comparable customer base (corporate teams adopting hybrid models) and overlap with The Loading Dock's training-room offering.

Broad incumbents

• WeWork: The largest global coworking and flexible office brand. Offers the same menu of coworking, private offices, meeting rooms, and team suites; differs in scale, global footprint, and enterprise-grade positioning, but competes for SMB and team-package customers in any shared metro.
• Industrious: National premium coworking and flexible office operator with enterprise focus. Comparable in offering private offices, coworking, meeting rooms, and team suites — competes for the same SMB and hybrid-team customers but at a larger, multi-city scale and premium price point.
• Mindspace: European-headquartered premium flexible-workspace operator with a growing U.S. presence. Offers comparable coworking, private offices, and enterprise team suites; competes for the same SMB and enterprise customers at a higher price tier and larger scale.

Regional players

• The Frontier (Research Triangle Park): RTP-area coworking and innovation-space operator. Overlaps with The Loading Dock on Triangle-area SMB and startup customers, though more oriented toward tech and innovation tenants; comparable geography but different submarket focus.
• HQ Raleigh: Long-standing coworking and event-space operator in downtown Raleigh. Directly competes in the same Triangle submarket with overlapping coworking, private office, and event offerings, making it the most direct local head-to-head.
• American Tobacco Campus (American Underground): Durham-based coworking and innovation hub operated by the Research Triangle Foundation. Comparable coworking, private office, and event offerings in the broader Triangle region; differs as a mission-driven, foundation-affiliated operator.

Direct peers

• Make Office: Boutique flexible-workspace operator offering coworking, private offices, and meeting rooms in select U.S. markets. Closely comparable to The Loading Dock in scale (single-digit locations), SMB focus, and curated community-driven positioning.
• Serendipity Labs: Member-based flexible workspace operator offering coworking, private offices, and team suites in suburban and mid-market U.S. locations. Closely comparable to The Loading Dock on customer profile (SMBs, remote workers, hybrid teams) and suburban Triangle-style locations.
• Office Evolution: Franchise-based coworking network focused on small businesses and suburban markets. Closely comparable to The Loading Dock in serving 1–15-person SMBs with private offices, virtual offices, and meeting rooms in secondary U.S. metros.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/loadingdock_co
• Facebookfacebook.com/loadingdockraleigh
• LinkedInlinkedin.com/company/loading-dock-raleigh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Loading Dock