What Viewber does

Viewber Limited is a UK-based private limited company, founded in 2016 and headquartered in Newbury, Berkshire, that operates an on-demand property access and services marketplace. The platform connects property professionals, including estate agents, letting agents, auctioneers, property managers, social landlords, build-to-rent operators, landlords, probate practitioners, and commercial agents, with a nationwide network of more than 5,000 vetted, self-employed "Viewber Members" who carry out viewings, property visits, inspections, and ancillary marketing tasks on the client's behalf. The company has completed over 1,000,000 appointments since inception and reports that 90% of the top ten UK auctioneers and over 50% of the auction sector use the platform.

The product is delivered through two web-based portals: a client dashboard at clients2.viewber.co.uk for booking and managing appointments, and a member portal at app.viewber.co.uk for Viewber Members. Core offerings include viewings and open houses, weekend viewing assistants, property visits and checks, tenancy verification, and block property checks. A broad modular add-on layer covers property photography, 360 virtual tours, floorplans, video walkthroughs, fire safety and compliance checks, energy performance certificates (launched June 2023), key management (with KeyNest integration), wait-and-greet services, meter readings, HMO services, estate agent boards, and legal packs and conveyancing via a partnership with Conveynext. Payments are processed via Stripe and the platform is delivered as a self-service product, supplemented by inside-sales callback support for enterprise clients.

The business model is usage-based and pay-as-you-use, with standard 30-minute appointments that include local key collection and return within 10 minutes travel plus post-appointment feedback. Pricing is not publicly disclosed and clients register to see rates. Revenue is generated per booked service and per add-on. GTM is hybrid: self-serve for SMB and landlord customers via the website, plus an inside-sales motion for enterprise clients such as Purplebricks, Keller Williams, Sail Homes, Bettermove, LSL PRSIM, Touchstone, and Thomas Morris. The company is founder-led by Ed Mead (founder), with Marcus de Ferranti listed as co-founder, Enzo Zadrima as CTO, and Kate Campbell-Balcombe as COO. No external investor, parent, or subsidiary entities are disclosed in the data; a Crowdcube entry from November 2020 lists $7,027, which appears to be a data artefact rather than a full venture round.

Name

Viewber

Legal name

Viewber Limited

Website

https://viewber.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Viewber operates a UK-wide marketplace, founded in 2016, connecting estate agents, letting agents, auctioneers, property managers, and landlords with a vetted network of more than 5,000 local Viewber Members who provide on-demand property viewings, inspections, and marketing services 7 days a week on a pay-as-you-use basis.

Ownership category

akta.pro rank

Product category

Property Services

NAICS

Residential Property Managers (531311), Nonresidential Property Managers (531312)

SIC

Services-Facilities Support Management Services (8744), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Owner Services, Reporting & Portfolio Administration (THAMAKAI)

Keywords

• Property viewings
• Property inspections
• Energy performance certificates
• Property marketing services
• Conveyancing support services

Headquarters

HQ city

Newbury

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Pay-as-you-use Property Services: Viewber operates on a usage-based model where clients pay per appointment or service. A standard 30-minute appointment includes local key collection and return within 10 minutes travel plus post-appointment feedback. Services are booked on-demand through the online platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Viewber operates a UK-wide digital platform that connects property professionals with a network of 5,000+ vetted local contractors called Viewber Members, who deliver on-demand property services including accompanied viewings, weekend viewing assistance, property inspections, marketing packs (photography, 360 virtual tours, floor plans), EPCs, fire safety checks, tenancy verification, key management and Wait & Greet. Clients book individual 30-minute appointments via an online dashboard on a pay-as-you-use basis.

Product overview

Viewber is a UK-wide property support platform offering a network of vetted, trained Viewber Members who provide on-demand property services 7 days a week. The core platform centres on property viewings and inspections, with a modular add-on architecture that includes marketing services (photography, 360° virtual tours, floor plans), compliance services (EPCs, fire safety checks, tenancy verification), access management (key safes, key holding, KeyNest integration), and legal services (legal packs, conveyancing via Conveynext partnership). The platform is accessible through client dashboards (app.viewber.co.uk and clients2.viewber.co.uk) where clients can book appointments, manage properties, and receive feedback reports.

Differentiator

Problem solved

Functional benefit

Products and services

• Accompanied Viewings & Open Houses 30-minute accompanied property viewings and open-house hosting delivered by a trained local Viewber Member, booked on-demand via the Viewber dashboard for estate agents, letting agents, auctioneers and private landlords.
• Viewing Assistants (Hourly and Weekend) Hourly and weekend viewing assistant services providing independent cover during busy viewing periods, including Saturdays and Sundays.
• Property Visits & Checks Periodic property inspections reporting on condition and occupancy, used by property managers, block managers, social landlords and individual landlords.
• Block Property Checks Inspection service tailored to blocks of flats and managed residential buildings, reporting on communal areas, services and compliance.
• Property Photography Professional still photography of properties for listings and marketing material.
• Property Marketing Packs Bundled packages combining photography with other marketing assets for estate agents and landlords preparing a property for market.
• 360 Virtual Tours Immersive 360° virtual property tours captured by Viewber Members and hosted online for prospective buyers, tenants or bidders.
• Floor Plans 2D floor plan creation from on-site measurements taken by a Viewber Member, used in listings and marketing materials.
• Video Walkthroughs Recorded video tours of properties delivered by Viewber Members for online listings.
• View a Property on My Behalf Outsourced property viewing service for individual landlords, investors and private individuals who cannot attend in person; a Viewber Member attends and provides feedback.
• Tenancy Verification Visits Verification of tenant circumstances at the start and end of tenancies, including Right to Rent and residency checks, delivered by trained Viewber Members.
• Fire Safety & Compliance Checks Fire safety and broader compliance inspections at residential properties, supporting letting agents, property managers and HMO operators.
• Energy Performance Certificates (EPCs) Domestic Energy Performance Certificates produced following an on-site visit by a qualified Viewber Member.
• Wait & Greet Services Reception and greeting service at properties for residents, contractors, surveyors, prospective buyers or other visitors, typically for managed or vacant properties.
• Key Management Collection, secure storage and handover of property keys, supported by integration with KeyNest key-management infrastructure.
• Legal Packs & Conveyancing Support Documentation preparation services supporting conveyancing transactions, including legal packs for property sales.
• Estate Agent Boards Installation and removal of estate agency boards on properties, provided by Viewber Members.
• HMO Services Specialist inspection and compliance support for Houses in Multiple Occupation, including HMO checks and related documentation.
• Meter Readings Property meter reading visits by Viewber Members, typically used by property managers and landlords at the start or end of tenancies.

Named customers7 records

Segments10 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

One partnership is on record.

• ConveynextcoreStrategic or Co-development PartnerViewber partnered with Conveynext to provide fast, reliable, and fully compliant legal packs suitable for property sales and auctions nationwide. Conveynext offers legal packs including search packs, special conditions, Land Registry deeds, draft contracts, and EPCs within 72 hours. They also provide transparent and competitively priced conveyancing quotes for buying, selling, or remortgaging.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• KeyNest: KeyNest is a UK secure key-exchange and key-holding network integrated with Viewber. Both serve UK property professionals with on-demand access infrastructure, overlap in customer base (agents, property managers, landlords), and compete in the key-management/inspection-enabler space.
• InventoryBase: InventoryBase is a UK property inspection and inventory software provider used by letting agents, property managers and landlords — directly overlapping with Viewber's property checks, inspections and reporting services for the same residential letting customer base.
• EyeSpy360: EyeSpy360 provides 360 virtual tours, floorplans and property marketing services in the UK — directly competing with Viewber's 360 Virtual Tours, Floorplans and Property Photography products for the same estate and letting agent customers.
• Giraffe360: Giraffe360 offers automated property photography, floorplans and virtual tours with a camera-as-a-service model. It competes with Viewber's photography/floorplan/360 marketing products for estate agent and property marketing budgets.
• Propcert: Propcert is a UK Energy Performance Certificate (EPC) provider competing with Viewber's recently launched EPC service. Both serve estate/letting agents, landlords and property managers requiring domestic energy assessments.

Broad incumbents

• Purplebricks: Purplebricks is a large UK hybrid/online estate agency that is a current Viewber customer. It represents both a major revenue source and a potential substitute: at sufficient scale, Purplebricks could internalise the viewing/inspection function rather than buying it from Viewber.
• Keller Williams UK: Keller Williams is a global real estate franchise with a UK operation using Viewber for sales support across England. As a large incumbent, it could also opt to centralise viewing/inspection work in-house over time.

Emerging players

• iamproperty: iamproperty is a UK proptech platform serving estate and letting agents with auctions, sales progression and compliance tools. It overlaps with Viewber's auction-sector dominance and property-management support workflows, making it an adjacent emerging competitor for the same agent customers.
• Goodlord: Goodlord is a UK proptech platform for letting agents covering referencing, contracts and rent collection. It serves the same letting agent and property manager customer base as Viewber and represents a potential platform-based competitor for inspection and visit-related workflows.
• HomeSnag: HomeSnag is a UK property snagging and inspection service, comparable to Viewber's Property Visits & Checks. Both target property investors, new-build buyers and landlords requiring independent on-the-ground property reporting.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/_Viewber

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viewber