Muslim American Social Services

What Muslim American Social Services does

Muslim American Social Services (dba MASS Clinic) is a 501(c)(3) non-profit, volunteer-based free healthcare clinic founded in 2014 and headquartered at 2251 St. Johns Bluff Rd S in Jacksonville, Florida. The organization delivers comprehensive primary care, chronic disease management, remote patient monitoring, women's health, pain management, hand surgery, mental health counseling, prescription assistance, and sub-specialty referrals to uninsured adults aged 18+ residing in Duval County (and surrounding St. Johns, Clay, Nassau, and Baker counties for In-House services) with household incomes at or below 300% of the federal poverty guideline. Five core programs anchor the service portfolio: Primary Care, Chronic Care Management, Remote Patient Monitoring, Food as Medicine (with UNF Nutrition Department and Islamic Center of Northeast Florida), and Sub-Specialty Care, supplemented by 40+ specialty services coordinated through a network of volunteer clinicians and We Care partner clinics.

MASS Clinic operates with no direct patient charges, funded instead through donations, grants, faith-based partners, and in-kind volunteer labor. Operational technology is limited to off-the-shelf platforms: athenahealth for unified patient portal access, Cognito Forms for intake and consent workflows, mcareapps.org for appointment scheduling, and a Salesforce partner login portal. No commercial product, paid tier, or fee-for-service revenue model is present; the organization relies on its referral partnerships with local hospitals (Baptist Hospital, Riverside Hospital, Barnabas Fernandina), a network of co-located free clinics (I.M. Sulzbacher, Volunteers in Medicine, Legacy of Care, Mission House, St. Vincent's Mobile Health, Community Health Outreach), and advocacy through the Florida Association of Free and Charitable Clinics.

The clinic reports 4,962 patient visits in the prior year and over 1,500 patients served, with long-tenured relationships (some patients reporting ten-year continuity) underwritten by specialty referral depth, prescription assistance, food security programs, and reduced reliance on local emergency rooms. A 1-10 employee base delivers this throughput, indicating heavy reliance on volunteer clinicians and partner capacity rather than paid clinical labor.

Name

Muslim American Social Services

Legal name

Muslim American Social Services

Website

https://massclinic.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

MASS Clinic is a Jacksonville-based 501(c)(3) non-profit providing free, volunteer-delivered healthcare, including primary care, chronic disease management, remote monitoring, and specialty referrals, to uninsured adult residents of Duval County and surrounding Northeast Florida counties at or below 300% of the federal poverty level.

Ownership category

akta.pro rank

Product category

Free Community Healthcare Clinic Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (62133), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Free healthcare clinic
• Chronic disease management
• Primary care services
• Remote patient monitoring
• Community health services

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Free Healthcare Services: MASS Clinic provides free healthcare services to eligible uninsured patients. The clinic is volunteer-based with no direct patient charges. Services are funded through donations, grants, and partnerships with local healthcare institutions and community organizations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Muslim American Social Services (MASS Clinic) is a volunteer-based, free healthcare clinic that provides primary care, chronic care management, remote patient monitoring, food-as-medicine, and sub-specialty referrals to uninsured adults living in Duval County and surrounding Northeast Florida counties. The clinic is funded through donations, grants, and community partnerships and uses a network of 40+ volunteer specialists to deliver care to over 1,500 patients at no cost to eligible patients.

Product overview

MASS Clinic operates as a free, volunteer-based healthcare clinic offering a unified platform of five core programs serving uninsured residents of Duval County, Florida. The integrated service portfolio includes the Food as Medicine Program (collaborating with UNF Nutrition Department and Islamic Center of Northeast Florida), Remote Patient Monitoring Program (blood pressure monitoring), Chronic Care Management Program (diabetes and hypertension care), Primary Care Program, and Sub-Specialty Care Program. Additional services span women's health, pain management, hand surgery, mental health counseling, psychiatry, prescription assistance, and diet consulting. The clinic serves over 1,500 patients and logged 4,962 patient visits last year, connecting patients to resources through partnerships with athenahealth for patient portal access and various specialty referral networks.

Differentiator

Problem solved

Functional benefit

Products and services

• Food as Medicine Program Program that encourages healthier diets through education and food provision for patients and community members experiencing food insecurities, delivered in partnership with the University of North Florida Nutrition Department and the Islamic Center of Northeast Florida. Intended for uninsured adults served by MASS Clinic and the broader Duval County community.
• Remote Patient Monitoring Program Service for patients with uncontrolled hypertension that provides special blood pressure monitors allowing the MASS Clinic care team to obtain at-home blood pressure logs in real time, supporting proactive management of cardiovascular health.
• Chronic Care Management Program Continuous care program for patients with chronic diseases such as Type 1 and Type 2 Diabetes Mellitus and Hypertension, using blood sugar logs, blood pressure logs, and hemoglobin A1c blood tests to assess condition and devise individualized health improvement plans.
• Primary Care Program Core primary care services provided to all eligible uninsured patients of Duval County, including wellness check-ups, immunizations, and ongoing medical care, ensuring access to a medical home for the uninsured population.
• Sub-Specialty Care Program Sub-specialty medical services available to eligible patients beyond primary care, including women's health, gynecology, pain management, hand surgery, mental health counseling, psychiatry, diet consulting, and prescription assistance, with additional specialties scheduled through the WeCare referral network.

Quantifiable outcome

• 4962 patient visits in the past year
• +2 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

18 partnerships are on record, tiered core, major and minor.

• We Care ClinicscoreStrategic or Co-development PartnerCollaboration with We Care clinics to improve public health, lower healthcare costs, and reduce the burden of non-emergency care and chronic diseases placed on local hospital emergency rooms. We Care clinics provide specialist referrals and support the volunteer clinic network.
• Local Healthcare InstitutionscoreStrategic or Co-development PartnerPartnerships with local hospitals and healthcare institutions to provide comprehensive care to uninsured residents. Baptist Hospital referred patients to MASS Clinic for follow-up care.
• Faith-Based OrganizationscoreStrategic or Co-development PartnerCollaboration with other faith-based organizations to improve community health outcomes and reduce ER burden through volunteer-based care management.
• UNF Nutrition DepartmentcoreStrategic or Co-development PartnerCollaboration with University of North Florida Nutrition Department for the Food as Medicine Program, providing nutrition education and food access to patients experiencing food insecurities.
• Islamic Center of Northeast FloridacoreStrategic or Co-development PartnerPartnership with Islamic Center of Northeast Florida for the Food as Medicine Program, supporting food distribution and nutrition education initiatives.
• Florida Association of Free and Charitable Clinics (FAFCC)coreStrategic or Co-development PartnerMASS Clinic is a member of FAFCC. Clinic representatives participate in advocacy events including Day at the Capitol, advocating for State Grant Funding and representing the Jacksonville community before legislators.
• JaxCaremajorChannel Partner/ Reseller/ DistributorHealthcare partner providing support for uninsured residents. JaxCare logo displayed as a trusted healthcare partner on the MASS Clinic About page.
• Riverside HospitalmajorStrategic or Co-development PartnerLocal hospital partner. Logo displayed as a trusted healthcare partner on the MASS Clinic About page.
• Barnabas FernandinaminorChannel Partner/ Reseller/ DistributorCommunity organization that referred patients to MASS Clinic for healthcare services.
• I.M. Sulzbacher Beaches Community Healthcare ClinicminorChannel Partner/ Reseller/ DistributorPartner clinic at 850 6th Avenue South, Suite 500, Jacksonville Beach, FL 32250. Call (904) 224-3550 for appointments.
• Legacy of Care Health Center, Inc.minorChannel Partner/ Reseller/ DistributorPartner health center at 7307 North Main Street, Jacksonville, FL 32208. Open second Saturday of every month, 9 a.m. to 1 p.m. Call (904) 745-9333.
• Mission House Medical ClinicminorChannel Partner/ Reseller/ DistributorPartner clinic at 800 Shetter Avenue, Jacksonville Beach, FL 32250. Call Monday-Friday 1:00-3:00 PM at (904) 241-6767.
• St. Vincent's Mobile Health Outreach MinistryminorChannel Partner/ Reseller/ DistributorMobile health partner at 2591 Oak Street, Jacksonville, FL 32204. Call (904) 308-7809.
• Volunteers in MedicineminorChannel Partner/ Reseller/ DistributorPartner clinic at 41 East Duval Street, Jacksonville, FL 32202. Call (904) 399-2766.
• Healthlink JAXminorChannel Partner/ Reseller/ DistributorFree 24/7 virtual healthcare service partner. Call 904-925-2273 or visit healthlinkjax.com.
• Community Health OutreachminorChannel Partner/ Reseller/ DistributorPartner at 5126 Timuquana Road, Jacksonville, FL 32210. Call (904) 573-1333. New patients can pick up New Patient packets from premises.
• Feeding North FloridaminorChannel Partner/ Reseller/ DistributorFood insecurity partner that provides food access to MASS Clinic patients. The dietitian enrolls qualifying patients in Feeding North Florida's program.
• athenahealthcoreTechnology or IntegrationPatient portal technology provider enabling patients to access health information across multiple doctors' offices with single email and password. Provides integrated health records management.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Remote Area Medical: A nationally scaled nonprofit operating pop-up free clinics staffed by volunteer medical professionals across the U.S. Comparable volunteer-driven, free-care model for uninsured and underinsured patients.

Direct peers

• Legacy of Care Health Center: A Jacksonville free health center serving uninsured adults with primary care and chronic disease management. Comparable in volunteer-driven model, target population, and Duval County footprint.
• Volunteers in Medicine (Jacksonville): A Jacksonville-based free clinic network providing volunteer-driven primary and specialty care to uninsured residents. Direct geographic and mission peer to MASS Clinic, listed as a referral partner on MASS's own site.
• Community Health Outreach (CHO): A Jacksonville free clinic providing primary and specialty services to uninsured residents. Direct peer in operating model and patient population, also a referral partner to MASS Clinic.
• Mission House Medical Clinic: A faith-inspired Jacksonville Beach clinic offering free medical services to uninsured and low-income residents. Direct service-line and patient-population overlap with MASS Clinic, also a referral partner.
• I.M. Sulzbacher Center: A Jacksonville-area nonprofit that operates free clinics for homeless and low-income populations, including a Beaches Community Healthcare Clinic. Comparable in free, volunteer-supported care model for underserved patients in the same geography.

Others

• National Association of Free & Charitable Clinics (NAFC): National umbrella organization for free and charitable clinics across the U.S. Provides the broader peer set, funding partnerships, and quality standards that frame MASS Clinic's operating context.
• Florida Association of Free and Charitable Clinics (FAFCC): State-level membership association of Florida's free and charitable clinics, of which MASS Clinic is a member. Comparable in mission focus and provides shared advocacy, funding, and operational support frameworks.

Emerging players

• CrossOver Healthcare Ministry: A faith-based free clinic in Richmond, VA providing primary care, chronic disease management, and social services to uninsured patients. Comparable faith-mission, comprehensive-care, and volunteer-supported operating model.

Regional players

• St. Vincent's Mobile Health Outreach Ministry: Faith-based mobile health outreach serving Jacksonville's underserved with primary care and screenings. Comparable mission and faith-based sponsorship; differs via mobile-only delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MuslimAmericanSocialServices
• Xx.com/mass32246
• LinkedInlinkedin.com/company/massclinicjax

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Muslim American Social Services